Prestige Family of Dealerships

Prestige BMW

Automotive Shop and Building
Ramsey
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6.5/10
43
ratings
  • T K.
    "large coffee"(2 Tips)
    Joe M.
    "complimentary lunch and beverages"(2 Tips)
17 Tips and reviews
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  • Christine G.
    Christine GDecember 26, 2014
    Horrendous service department. What we were told was going to take 1-1.5 hrs took 4. Waited for service shuttle for over 40 mins after many unanswered calls. And they don't take Amex. Go elsewhere.
  • Stacy
    StacyAugust 19, 2014
    So far not very good response since purchased car,...
  • Marcel V.
    Marcel VelazquezMarch 11, 2014
    Nice customer lounge with free wifi.
  • Michael
    MichaelFebruary 1, 2014
    By far better service / sales / parts than Manhattan and Orange County....
  • Keith S.
    Keith SwiderskiJuly 22, 2013
    Lacking. Slow.
  • Michelle R.
    Michelle RedmondJuly 5, 2013
    Service is unbelievably slow. No respect for appt times and no consideration for your time
  • Prestige BMW
    Prestige BMWApril 12, 2013
    Redline into Spring M Showcase GOING ON NOW at Prestige BMW. The entire month of April, we will be showcasing all BMW M and BMW Vintage model vehicles.
  • Maria S.
    Maria SestaAugust 14, 2012
    Been here 100+ times
    I bought mine there I have no clue what your talking about! Some people just don't have a clue!!
  • Scott
    ScottAugust 11, 2012
    AVOID THIS DEALERSHIP - negotiated a reasonable deal on a X3, then when I questioned a $500 discrepancy in the tax amount on the deal sheet, they became extremely rude, belligerent and defensive.
  • Andrew S.
    Andrew SchulzeApril 18, 2012
    Been here 100+ times
    Come see me to make your BMW even faster with DINAN performance parts. We have a DINAN prepared 335i and X6 50i available for test drives.
  • Joe M.
    Joe MancusoDecember 30, 2011
    Not only do they service your car, but they provide you complimentary lunch and beverages while you wait!
  • Randall L.
    Randall L.August 21, 2011
    Been here 5+ times
    Bring your laptop or tablet computer and be sure to ask for the wireless access code while waiting for service -- or use one of 2 computers they have available.
  • D'Sar D.
    D'Sar DarkstarApril 13, 2011
    There's a diner within walking distance, but charge up your Android and maybe bring a spare battery is you're coming in for service. Good thing Androids can swap batteries.
  • Tim J.
    Tim JenningsMarch 15, 2011
    Agreed. Great showroom and food.
  • Laura B.
    Laura BMarch 5, 2011
    Been here 5+ times
    Best service department ever. Even if you wait, drinks and food are complementary in a nice clean and classy "cafe"/waiting room. They even have iPads to loan while you wait!
  • T K.
    T KJanuary 31, 2011
    Make sure you have a large coffee & a full battery for your iPhone if you have a service appointment :/
  • Jason C.
    Jason CohenMay 29, 2010
    Be sure to get coffee and snacks while you wait at the lounge.
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