Protea Hotel Fire & Ice

Hotel and Lounge
22 Whitely St. (Melrose Arch), Johannesburg, 2076, South Africa
Credit Cards:
Yes (incl. American Express)

Offering a unique experience in a secure environment, Protea Hotel Fire & Ice! Melrose Arch is surrounded by retail outlets, restaurants and entertainment in the new extension of the trendy Melrose Arch lifestyle centre. Our famous Burgers & Milkshakes are a must try!


Based on 103 votes

People like this place

  • What you need to know
    Moe M.
    "Best milkshake in town :-)"(2 Tips)
    Jessica B.
    "Caramel vodka milkshake, yum yum!!"(2 Tips)
    Sello N.
    "wonderful relaxed atmosphere."(2 Tips)
    Carmen F.
    "Concept hotel - beautiful bar & AMAZING cocktail menu x"(3 Tips)
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52 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • milkshakes
  • daily coffee
  • DJs
  • casual
  • cocktails
  • breakfast food
  • lamb shanks
  • tiger shrimp
  • outdoor seating
  • wine
  • hotel
  • friendly staff
  • caramel
  • couches
  • Prof Mama F.

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    Prof Mama Fahimah · October 24
  • Hännelore C.

    Best milkshakes of Johannesburg

    Hännelore Chavier · September 2
  • Anglju

    You could hear clearly somebody next to you doing something in the room, door banging, showering, flushing. Seriously people, if you can, fix it. Otherwise not a good place to stay and rest

    Anglju · August 15
  • Mduduzi M.

    Can't wait for the pool deck to open in the spring season

    Mduduzi Mpala · August 3
  • Trisha B.

    Fantastic place, great atmosphere and friendly staff. The milkshakes are to die for

    Trisha Budhai · July 12
  • Trisha B.

    Milkshakes are divine

    Trisha Budhai · July 12
  • Juvenn J.

    Very nice tiger prawn i have in the restaurant , and they serve delicious breakfast too ! Not to forget their famous Ferraro rocher milkshake if u have space in ur tummy 😋😋

    Juvenn JY · July 11
  • Akhona M.

    Best lamb shank in the country - superb milkshakes and lovely staff.

  • Jacques R.

    Funky place with very modern decor

    Jacques Reyneke · June 20
  • Minette M.

    Decor stunning, staff excellent, food served today as a buffet....shocking!!

  • Moe M.

    Best milkshake in town :-)

    Moe Machazaa · February 19
  • Ross D.

    Drink the cupachino it is awesome. They have a pancake making machine too.

    Ross D · August 10, 2014
  • みちこ

    Each room gets 500MB of Internet per day for free as of June 2014. You'll need your last name and room number.

    みちこ · June 7, 2014
  • みちこ

    The decor was very hip, modern, and cool. If this was the late 90's to early 2000's. Famous for their "Milkshake Bar" where you can get alcoholic milkshakes.

    みちこ · June 7, 2014
  • Marcel

    heard great things about the Milkshakes but totally overrated

    Marcel · April 5, 2014
  • Tee God Father

    The "Jaws Burger" off the room service menu is the devil! Amazing!

    Tee God Father · February 26, 2014
  • Fit M.

    Regardless how gorgeous the room decor is.. If it is not a sound proof room then its useless! Door slamming from housekeeping as early as 6am disturbing my rest is unacceptable!!!

    Fit Mus · January 30, 2014
  • Mandy F.

    Shocking you will not get a non dairy option so no marg no soya so vegetarians and vegans have NO chance!

    Mandy FsN · January 1, 2014
  • Ruth P.

    Caramel Dare Vodka milkshake is uber divine! If u looking at sandwiches u could try the rare roast beef. Was pretty filling. Just don't like the fact that there's no mini fridge in most rooms.

    Ruth Pereira · October 18, 2013
  • Meliza

    Love the hotel room nice and comfy,food is not that great, but location is great everything is just around the corner

    Meliza · August 6, 2013
  • Anil C.

    Incredible bar!! Food & Dj excellent ;) the only missing point is servers who speaks english...

    Anil Celik · March 15, 2013
  • Craig O.

    Bring you board shorts. Nice hot day just jump in the pool. Hotel provides towels!

    Craig Olivier · February 24, 2013
  • Beatarmy D.

    Beatarmy music is the bizz

    Beatarmy Dj's · February 15, 2013
  • F S.

    Try the Bar Platter for R350 and u wouldn't regret it. Best Shared with friends.

    F Seun · February 13, 2013
  • Jaime J.

    So wen u come here you wait 30 min for service Well you think you gonna be served but it never happens This place fucking sucks

    Jaime J · June 10, 2012
  • Kallia A.

    Best milkshakes in town!

    Kallia Assonitis · May 8, 2012
  • Sello N.

    wonderful relaxed atmosphere. the staff is super friendly

    Sello Nkwana · March 14, 2012
  • Carol B.

    Nice place for cocktails but not for food. Service @ restaurant is very slow and poor quality

    Carol Baudelot · March 5, 2012
  • Kailash C.

    The service is apalling! Shocking! The food is not worth d effort! The only thing this place has going for it is the Milkshakes!

    Kailash Chetty · March 3, 2012
  • Kailash C.

    Amazing Milkshakes!

    Kailash Chetty · March 3, 2012
  • Jessica B.

    Caramel vodka milkshake, yum yum!!

    Jessica Barker · January 25, 2012
  • Karen B.

    For a great dose of your daily coffee needs - ask for Duma or AK the two rocking Baristas!

    Karen Battaliou · January 20, 2012
  • Emelyn R.

    Divine milkshakes and stunning deco.

    Emelyn Reddy · January 3, 2012
  • Kirk G.

    I met the food and Bev manager. Promised to tell him how the meal was. It wasn't good. At all. Cold. Over cooked. And slow

    Kirk Gainsford · December 9, 2011
  • Willem B.

    This hotel is changing! No food or snacks after 10 pm.

    Willem Breytenbach · October 25, 2011
  • Carmen F.

    Concept hotel - beautiful bar & AMAZING cocktail menu x

    Carmen Fraser-King · October 21, 2011
  • Tal S.

    The worst service I have ever seen in my life!

    Tal Shifer · October 9, 2011
  • Martin J.

    Don't expect the front desk staff to be of any help.

    Martin Jordanov · October 3, 2011
  • Kyle M.

    Go see Naamse aka "AK" for the best cappuccino this side of the Atlantic!

    Kyle Matias · October 2, 2011
  • Lesego K.

    The shroom o clock Burger will leave you in awe

    Lesego Kotane · June 30, 2011
  • Brian M.

    Pint of Ice cream will blow your mind (and your arteries). Friendly staff/security and great decor.

    Brian Mullany · June 12, 2011
  • Soo C.

    Friendly staff. Outdoor seating on the 1st floor couches are a great place to chill with friends.

    Soo Cho · March 6, 2011
  • Aslam B.

    Pumpkin, Marshmallow and Caramel milkshake just tastes like Vanilla, with chunks of stuff. Not worth it.

    Aslam Bulbulia · February 14, 2011
  • Justhenga Group Buying

    Urban, Contemporary and Edgy that's the Fire & Ice Hotel Melrose Arch! The perfect setting for the "forever young". Justhenga Group Buying South Africa Read more

    Justhenga Group Buying · February 1, 2011
  • Mandy J.

    No icecream for milkshakes

    Mandy Jackson · January 30, 2011
  • Carolina S.

    awfull food but great place

    Carolina Singer · January 22, 2011
  • Eym S.

    such a place!

    Eym Singhara · January 18, 2011
  • Patty W.

    TG tips: Restuarant recommended Meat & wine. If you order medium it will come out as welldone. Be careful when order

    Patty Wong · December 6, 2010
  • Patty W.

    TG tips: Hotel Internet: free for 100Mb but can ask front desk if u need more. No need to log off from Internet otherwise u will need to get a new Internet voucher again.

    Patty Wong · December 6, 2010
  • Monique E.

    Take a photo with a giant chair and have a Pint of your favourite Milkshake

    Monique Else · August 20, 2010

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