PROTON Centre of Excellence (CoE)

Office, Building, and Automotive Shop
Shah Alam
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5.8/10
113
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65 Tips and reviews
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  • YC L.
    YC LongOctober 31
    I drove all the way here today (Monday) just to be told that they don't entertain walk-in customers today, I would have expected they state this on their official website or something.
  • Benjamin A.
    Maybe I'm impatient, and maybe there were 2 many people waiting, waiting 45mins only to get to the service counter just doesn't fit service excellence.
  • Artsie A.
    Artsie ArtsieFebruary 22
    Used to work here as an intern. Love the cafeteria
  • Azhar I.
    Azhar IsmailOctober 21, 2015
    The best place to complaint about your Proton vehicle, since if you own a Proton car, you WILL have problems, naturally.
  • Amy N.
    Amy NasutionJune 1, 2015
    Try to call proton 1800 hotline n say that u wanna make an appointment. The customer service will pass d msg, n COE will return ur call. I tried to ask COEs no but they said, i can just try to call
  • alwyn g.
    alwyn gohMay 3, 2015
    Eyes on ride from upstairs food court.
  • Mazlin M.
    Mazlin MalekFebruary 16, 2015
    Can anyone help me please? Phone no 03 - 8026 9333 is not available, 03 - 8026 9155 is a fax no. 019 - 374 8535 is a joke. How do i make an appointment with CoE?
  • Mazlin M.
    Mazlin MalekFebruary 16, 2015
    I have to revisit CoE. I hope the services offered could be improvised before i make the visit. To Proton staffs, please make it worth my day. Please read all these negative comments and make ammends.
  • alwyn g.
    alwyn gohFebruary 7, 2015
    Service is a shambles. And service hotline is straight-up fiction.
  • Muhammad Hafiz Z.
    Muhammad Hafiz ZubirJanuary 31, 2015
    Nice car but bad services.
  • Ibnu Tahir
    Ibnu TahirDecember 23, 2014
    Worst after-sales service..shud improve on waiting-time for service center..1st class facilities with a 3rd class mentalities
  • Matdin N.
    Matdin NgechangOctober 7, 2014
    How good is/are CoSE's service personnel resolve 'Slow Down' alarm...an alarm related to CVT problem/issue?
  • Randy T.
    Randy TehAugust 27, 2014
    very hard to call proton edar and nobody answer 80269333
  • Mazlin M.
    Mazlin MalekJuly 21, 2014
    I like sedan cars and Proton cars fit the cut. I must say Proton is on the right track towards excellence. Must not be compared to other car manufacturers coz Proton is way too young.
  • Tiran H.
    Tiran HadesJune 4, 2014
    Compare to the other proton service centre...this is far more better...
  • chun wai g.
    chun wai ganMay 26, 2014
    Dun come here to service ur car..poor service..!!
  • Amir A.
    Amir AdliMay 6, 2014
    Fast quality service..nuff said.
  • Afiffudin C.
    Afiffudin ChimussJanuary 27, 2014
    Quiet dissapointed with the service, need to install back my gps but they forgot the security code... Next time please check everything before hand over to customer back... Now have to wait again.....
  • Rodney Y.
    Rodney YeoDecember 9, 2013
    Very frustrated... called 03-8026 9333 and got into voice mail... WTF... no body is working kah?
  • Asya M.
    Asya MohamadJuly 22, 2013
    HQ daaa...
  • Kathy S.
    Customer service at counter sucks! There is one lady who is super annoying n I can tell everyone is annoyed by her. I think her name is suhaily.
  • Jerie L.
    Jerie LimJune 3, 2013
    The slowest service center in the world where all the technician are unmotivated to work. Cars left unattended for hours in service bays. Avoid this place at all cost unless absolutely necessary.
  • Kia Vin K.
    Kia Vin KhorMay 20, 2013
    Made appointment also have to wait for number to be called. Might as well just walk in.. also wait for number to be called. Weird system......
  • Simon T.
    Simon TemplerDecember 6, 2012
    Cold! Cold! And wifi is TM. So you know it's performance. Sheesh. Free flow coffee tho. :)
  • Babby A.
    Babby AshApril 21, 2012
    Operah Catering Experts is a high quality catering services and specialized in high quality Western,Asian,Fusion catering services,ranged from Buffet,Dome,Sit-Down and many more,for all occasions.
  • AhYing T.
    AhYing TzmaniaApril 8, 2012
    Been here 10+ times
    just call me cella wong, sales advisor here 0162566966. Have a Nice Day !!
  • Crispin A.
    Crispin Ali BasahApril 5, 2012
    1st class facility with 3rd class people manning the COSE. Counter staff slow and incompetent. Very difficult to get your calls answered. Perodua customer care is so much better.
  • Amal A.
    Amal AmelFebruary 20, 2012
    juz complete an interview
  • Mohammed Feizal S.
    Mohammed Feizal SamatFebruary 10, 2012
    As much as i like Proton cars, they should improve their service center SOP, bloody slow, some of the technicians will immediately ask you to replace parts without checking what causes the failure 1st
  • Nadhera Y.
    Nadhera YunusJanuary 13, 2012
    We are hiring!!!send ur resume to recruit.edar@proton.com
  • Pika A.
    Pika AnuarDecember 7, 2011
    Been here 10+ times
    My sister said nasi lemak here is AWESOME. Didn't have the chance though, yet. Hm.
  • MamaYan M.
    MamaYan MrsNovember 19, 2011
    2011 At Tamimi IIS Ihtifal
  • Mohd N.
    Mohd NisaNovember 5, 2011
    Been here 5+ times
    port lepak aku
  • Sadeq M.
    Sadeq MoayedNovember 3, 2011
    It's nonsense that they service cars in 60min. Mine took 2.5hrs and no one cared
  • Sadeq M.
    Sadeq MoayedNovember 3, 2011
    It's nonsense that they service ur car in 60min. Mine took 2.5hrs and no one cares.
  • Baldwin C.
    Baldwin ChuaOctober 29, 2011
    Bad customer service.Tidak apa attitude among staff.Buying spare parts took me 1.5 hours, going 3 different counter to register,check availability, issuance of invoice took them 45mins!WTF seriously?!
  • Baldwin C.
    Baldwin ChuaOctober 24, 2011
    Don't bother wasting time sending your car here. Lazy, slow, tidak-apa attitude spreads like cancer around here.Even buying spare parts took me 1.5hours,with READY and available parts.u do the math!
  • Dzety D.
    Dzety DianaOctober 23, 2011
    Do not eat at the Bistro here. The food is bad!
  • Ayz
    AyzSeptember 5, 2011
    Been here 10+ times
    If you come w/o appoinment, please do so before 8am for fast registration
  • Diyana Y.
    Diyana YangJuly 18, 2011
    diyanazman.com
  • Yeow E.
    Yeow EkJune 10, 2011
    Friday took 2 hour for praying from 12.45 till 2.45pm.
  • Kamal I.
    Kamal IzzatApril 12, 2011
    Been here 25+ times
    The lotus cars are awesome!!! And there are so many of 'em!!
  • aneeta h.
    aneeta hashimMarch 20, 2011
    It's Monday
  • ahmad zul m.
    ahmad zul md shamMarch 16, 2011
    Been here 100+ times
    high speed Wifi access 4 all
  • ahmad zul m.
    ahmad zul md shamMarch 15, 2011
    Been here 100+ times
    A spankin brand new customer lounge area wit all te bells n whistles awaits all
  • Andrew C.
    Andrew ChanMarch 8, 2011
    Check out the latest in Proton and Lotus automobiles here
  • ahmad zul m.
    ahmad zul md shamMarch 8, 2011
    Been here 100+ times
    Customer lounge is being renovated. Should be completed soon
  • ahmad zul m.
    ahmad zul md shamMarch 8, 2011
    Been here 100+ times
    One stop center for Proton car services
  • Syammim Noori A.
    Syammim Noori ArifinNovember 1, 2010
    Marc: how? Just like your spelling dude!
  • Paul T.
    Paul TanOctober 14, 2010
    Visit paultan.org for the latest on Proton cars!
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