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REI

REI

Sporting Goods Shop and Bike Shop
Showplace Square, San Francisco
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8.9/10
623
ratings
43 Tips and reviews
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  • shoes
  • hiking
  • boots
  • return policy
  • biking
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  • hikerly
    hikerlyMay 14, 2012
    REI is the best place for hiking boots. They will let members return boots (even if you've hiked in them). It's worth it to pay a little more for the reassurance you will get the right pair in the end
  • andy o.
    andy ortonJanuary 19, 2015
    I really love REI and Hiking. I bought hiking gear from them. But today I have find another great place for buying hiking boots. Read more
  • Ashley M.
    Ashley MowreyMay 11, 2015
    Huge store, overly attentive store clerks, and a decent selection of camping/backpacking gear. No where near as expansive in choices as sports basement, but this places is more posh, so...
  • John D.
    John DohertyDecember 21, 2014
    Been here 10+ times
    A great REI. Friendly people, great selection. The layout is a bit haphazard because of the building.
  • Amir M.
    Amir MirzaeeApril 6, 2014
    All REI basics are excellent value! Sign up for a membership and get them even cheaper!
  • Spoon C.
    Spoon CarvalhoAugust 15
    Been here 5+ times
    REI is my favorite sporting goods store. Get the membership, it is totally worth it!
  • ecomagination
    ecomaginationSeptember 17, 2010
    REI’s love of the environment and fun go hand in hand. Their green retail buildings emphasize water conservation, energy efficiency and indoor air quality.
  • Paulina
    PaulinaOctober 15, 2014
    Been here 50+ times
    Get your awesome outdoors gear shipped here and use their free wifi while you're at it.
  • nancy t.
    nancy t.May 18, 2012
    Been here 10+ times
    Fantastic return policy if you're an REI member. Staff is really helpful.
  • Jo T.
    Jo TongOctober 1, 2011
    Been here 5+ times
    The members used gear sale is always the first weekend of each month. Show up early, and you can score some incredible deals
  • Dennis L.
    Dennis LiJune 14, 2016
    Been here 10+ times
    Extremely helpful staff. Helped me with getting my first pair of climbing shoes.
  • Runqiu C.
    Runqiu CaiMarch 16, 2015
    Good selection but they are constantly short staffed. Really hard to get someone to help you.
  • Ashley M.
    Ashley MeadOctober 13
    Customer service is hit or miss but when they’re on they are fantastic!
  • Chris M.
    Chris MagsakayJanuary 9, 2015
    Shoe staff is pretty attentive and helpful
  • Chris B.
    Chris BarclayOctober 15, 2014
    A smaller REI then others but very tentative staff.
  • Mei L.
    Mei LinOctober 1, 2012
    Become a member! It's a lifetime of great service by the best!
  • Emmisaur
    EmmisaurMay 31, 2014
    really crowded on the weekend but at least there's a parking lot in the back.
  • Helio M.
    They also have bike classes
  • Tessa M.
    Tessa MacDuff PupiusNovember 11, 2012
    No dogs allowed (except service animals).
  • Kian L.
    Kian LaviMay 16
    Love how good their customer service is
  • John M.
    I always have bad run-ins with people here. I blame karma.
  • Andres M.
    Andres MendietaMarch 14, 2011
    Great return policy, Costco level return policy
  • Mitch A.
    Mitch AidelbaumApril 8, 2013
    Been here 10+ times
    Awesome return policy!
  • Larry Z.
    Larry ZhouJanuary 21, 2016
    Been here 5+ times
    super friendly and knowledgable
  • Scott H.
    Scott HMay 12, 2015
    Been here 10+ times
    They've got it all.
  • Vlad S.
    Vlad SavelucSeptember 14, 2015
    Expensive but they have what you need
  • Luc D.
    Luc DoanMarch 25, 2016
    Not the best REI I've visited. For a big city REI, I was hoping for more
  • Dave S.
    Dave ShihOctober 15, 2014
    Friendly people!
  • Lilo F.
    Lilo FluDecember 20, 2015
    Friendly staff
  • Eric N.
    Eric NyesteOctober 15, 2009
    bring your bikes here for incredible service. best shop in sf.
  • Caitlin C.
    Caitlin CrosbyOctober 18, 2011
    It's a co-op. Become a member!
  • Kelly .
    Kelly 🍰February 28, 2012
    Free parking in back
  • Amy
    AmyJuly 21, 2012
    Complimentary wifi!
  • Andrew N.
    Andrew NgMay 13
    Been here 10+ times
    REI sucks, horrible service and treat their “members” like shit. Go to Sports Basement instead.
  • Tracy K.
    Tracy KenworthyAugust 19, 2015
    Parking is awful! Couldn't even go inside because I couldn't park
  • Aaron D.
    Aaron DerapsAugust 28, 2009
    website said open @9 m-f, but they really open at 10
  • Bri N.
    Bri NorrisJanuary 14, 2011
    Buying snow gear for this weekend !!
  • Nick D.
    Nick D'AmbrosiFebruary 8, 2014
    No ski/snowboard stuff this season :(
  • Geoff R.
    Geoff ReinhardtJuly 23, 2016
    Poor selection of sizes :(
  • Tony D.
    Tony DeifellJuly 3, 2010
    wdydwyd?
  • Chris M.
    Chris MysenDecember 24, 2009
    Boot depth service was soap today.
  • Ronaldo M.
    Ronaldo MatosoOctober 19, 2016
    Loja enorme com vários produtos, compramos blusas pois estávamos indo para Laje Tahoe
  • Renata R.
    Renata Reno ReketisJanuary 22, 2015
    Super atendimento. Exemplo de modelo de varejo nichado para esportes .
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