People tend to check in during these times:
A well kept secret, the observation deck is free and on the top (18th) floor. Head up there to see unobstructed views in all directions.
The FREE observation deck is worth a trip. Great way to check Richmond.
Closed on the weekends
hit up the observation deck on the top floor for a great free view of the city
Don't know what's worse waiting here or at the DMV. Smh.
Great customer service!