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Rick Case

Rick Case Hyundai

Auto Dealership, Gas Station, and Automotive Shop
  • Adrianna L.
    "Sandy is always great and smiling......That is..."(3 Tips)
    Deon M.
    "Ernest Bynes"(2 Tips)
    Christopher M.
    "... that go with buying a new car."(2 Tips)
    Mary P.
    "The Service Manager and all the Service Advisors are the best."(2 Tips)
36 Tips and reviews
  • sandy
  • ernest
  • new car
  • friendly staff
  • family atmosphere
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  • Eder S.
    Eder SJanuary 30, 2015
    Excellent experience overall. We would definitely recommend our salesperson, Alejandra Troconis, to our friends. She is knowledgeable, has an excellent attitude, and knows how to treat customers well.
  • Mario C.
    Mario CApril 15, 2015
    I like going to Rick Case because customer service is important to me, and I am always treated with courtesy and professionalism. I also feel confident that the job is done well.
  • Gabriel H.
    Gabriel HAugust 20, 2014
    Samantha provided care and concern for me and my car. I am pleased with the timely service and professionalism. --Posted as a service per authority of business, written by customer.
  • Danny C.
    Danny CNovember 24, 2014
    I so appreciated my last visit so I asked for the same service adviser again. Was very happy with him and the beautiful young lady who greeted me when I arrived! VERY welcoming!!
  • Christopher M.
    Christopher MJuly 24, 2014
    The staff members I worked with were very friendly and helpful. They explained everything adequately and took care of all the details that go with buying a new car.
  • Frank C.
    Frank COctober 14, 2014
    Eddie and Tom were friendly and treated me with respect. They were professional and did their best to move the process along as quickly and smoothly as possible.
  • Robert C.
    Robert CSeptember 19, 2014
    Toby the shuttle driver was awesome and courteous! Chris always treats me well!! --Posted as a service per authority of business, review written by customer.
  • Jackson T.
    Jackson TJanuary 28, 2014
    Ted Goldberg and Kirt Shoenheit were awesome! I'll go to them anytime I need a new vehicle and I will personally recommend them to anybody I know!
  • Michael G.
    Michael GMarch 18, 2015
    Jonathan morales was extremely courteous and helpful. He went above and beyond to provide excellent customer service. Pleasant car buying experience.
  • Deon M.
    Deon MDecember 17, 2013
    Ernest Bynes is a great service rep and is always very kind and helpful. He provides the best customer service each and every time!!!!
  • Adrianna L.
    Adrianna LJanuary 12, 2012
    Sandy is always great and smiling......That is GREAT customer service especially if someone is having a bad day......KEEP UP THE EXCELLENT WORK!!!!
  • Paul S.
    Paul SJanuary 12, 2015
    Chris was very prompt and very cordial upon arrival. My stay there was not long at all. Everything went smoothly. Very happy with the outcome.
  • Alexander S.
    Alexander SSeptember 17, 2015
    I have always received complete customer attention. Your repair/service team stays ahead of potential mechanical problems. --Posted as a service per authority of business, review written by customer.
  • Felicia M.
    Felicia MMay 2, 2014
    Donovan was with us for 2 nights in a row until midnight and didn't leave until he knew we were happy. He and Malik were fantastic!
  • Hector F.
    Hector FMarch 3, 2014
    Always a pleasure coming to this dealership for service or purchasing a new car. Everyone is friendly and pleasant...just makes my day :-) Thank you!
  • Frank S.
    Frank SMarch 21, 2014
    Ernest has been exceptional and I had nothing but great experience there. --Posted as a service per authority of the business, review written by customer.
  • Andy S.
    Andy SFebruary 18, 2016
    David kept me informed and got things taken care of in a very timely manner and hurried the process through for us.
  • Jake P.
    Jake POctober 9, 2015
    Nice family atmosphere! Everyone very friendly and efficient -- will definitely bring my car back!
  • Mary P.
    Mary PDecember 14, 2015
    I can't imagine being treated any better than I am treated at Rick Case Hyundai. The Service Manager and all the Service Advisors are the best.
  • Brody T.
    Brody TNovember 21, 2013
    Tom was wonderful; he explained everything to me and got me in and out in a timely matter. Thanks Tom!
  • Jasmine S.
    Jasmine SJanuary 22, 2016
    Franco was an awesome salesman never for one minute made us felt forced he was very comfortable at his job and so was us
  • Daniel A.
    Daniel AutryJanuary 26, 2012
    Customer service is outstanding and facilities are beautiful but prices seem higher than other Hyundai dealerships... Maybe having to pay for the shiny new building.
  • George M.
    George MNovember 23, 2015
    They were awesome, service was the best. I will always come here. Awesome customer service.
  • George M.
    George MJuly 30, 2013
    Always a pleasure dealing with the service department and my service advisor, Chris Landry, is extremely helpful and knowledgeable.
  • Tony C.
    Tony CApril 14, 2014
    Patrick was amazing and there is not one thing he could have done better. I look forward to seeing him at my first service.
  • G V.
    G ValdezFebruary 21, 2012
    Sandi is respectful, professional, and courteous and exhibits exceptional customer service skills.
  • Carmen S.
    Carmen SDecember 17, 2014
    Was a really great guy very patient with my whole family being there offered me many styles and colors of different cars.
  • Thomas S.
    Thomas SFebruary 21, 2014
    Tom is a great service administrator. Very friendly and accommodating.
  • Bobby W.
    Bobby WAugust 19, 2013
    Super service on all your staff that helped me on my purchase.
    Been here 10+ times
    Great service and sales department
  • Griselda F.
    Griselda FOctober 1, 2013
    Tony was excellent and a pleasure to deal with.
  • Andrey F.
    Friendly. Professional. On time. Good service.
  • Wilson F.
    Wilson FSeptember 20, 2013
    We appreciate the service staff's consistent customer service satisfaction!
  • Patty H.
    Patty HJanuary 18, 2016
    Tony was an exceptional service representative and service was a good experience.
  • Deanne M.
    Deanne MartinJanuary 28, 2012
    Sandy in the service dept gives excellent customer service:)
  • Stefan A.
    Stefan AndersonFebruary 19, 2013
    Today they were very efficient
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