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Automotive dept. Is SLOOOOW, been waiting here for over 5 hours for them to replace a tie rod and two tires. They are not busy, mine is the only customer car in a mechanics bay.
Auto center so rude clerk on phone while time refused to honor battery warranty!!
Unattended cash regusters, people just standing around and talking, pushy with their membership rewards program, untrained personnel and having to go to several cash registers so I could pay!
Super slow cashiers. Avoid the registers in sleepwear if possible.
See your store associate to sign up for SHOP YOUR WAY REWARDS! It’s a free program that lets you earn and redeem Points at Sears and other stores!
If you have a Shopyourwayrewards card make sure the cashier scans it before you leave otherwise you'll get screwed and won't get any points!
Non existent cashiers there. Went round and round in circles looking for one.
Returns require return code. 800 number is time consuming to get basic info.
Returns require return code.