Shake Shack

Burger Joint, Ice Cream Shop, and Hot Dog Joint · Hell's Kitchen
691 8th Ave (at W 44th St), New York, NY 10036, United States
Closed until 11:00 AM (Show more)
  • Mon–Sun
    • 11:00 AM–Midnight
Brunch, Lunch, Dinner, Dessert
Beer, Wine, BYO
Credit Cards:
Yes (incl. Visa & MasterCard)
Outdoor Seating:
Wheelchair Accessible:

Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, hot dogs, frozen custard, beer, wine and more!


Based on 3,700 votes

People like this place

  • What you need to know
    Mike C.
    "Try the Jelly's Last Donut Concrete With Coffee & Doughnuts Custard"(34 Tips)
    Jasmiah C.
    "Even if you try the classic shack burger you won't be disappointed."(29 Tips)
    Jorge A. G.
    "Try the shack stack, it is amazing!"(13 Tips)
    B C.
    "'Shroom Burger (cheese inside a fried mushroom) - soo good !"(28 Tips)
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  • Popular
  • Recent

783 tips and reviews.

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  • all tips and reviews
  • burgers
  • milkshakes
  • french fries
  • concrete
  • lively
  • shack stack
  • good for a quick meal
  • casual
  • good for a late night
  • authentic
  • cheeseburgers
  • family-friendly
  • hot dogs
  • vegetarian food
  • malts
  • pretzels
  • lemonade
  • crowded
  • great value
  • coffee
  • Stephanie L.

    Still craving the black and white (frozen custard with fudge) shake. Also the concretes have a special flavor each day of the week. The c-line for these means a 5 minute wait instead of out the door.

    Stephanie Low · September 1, 2014
  • Angel Hana A.

    Shake Shack has been listed among some of America's finest dining establishments in a new ranking of the country's best restaurants according to The Daily Meal list. NYC dominate the top 20 spots.

    Angel Hana A. · March 2, 2013
  • Zoraya

    I got the chicken dog and strawberry shake (2 out of 5 stars). If your type of food is plain American food, then this is it. Good luck finding a spot to eat on a Wednesday afternoon in the summer.

    Zoraya · August 7, 2013
  • Albi T.

    Visiting from Toronto and we decided to try it! Did not disappoint, burgers were juicy with fresh toppings. Simple and delicious. Make sure to pick up condiments as they do not come dressed!

    Albi The-Aziz · May 31, 2013
  • ZenFoodster Eats

    This decade-old Danny Meyer E coast burger & shake chain serves my 2nd fave burger- Single Shack Burger w/ Pat LaFreida's 100% all-natural Angus beef...altho' their Shack fries top my #1 fave In-N-Out

    ZenFoodster Eats · September 2, 2014
  • Tom L.

    If you haven't had Shake Shack but think you love burgers, you don't as much as you think you do. It's one of America's best fast-food burgers. Yes, better than In-N-Out, and yes, it has its own se...

    Tom Lee · April 1, 2013
  • Bommy C.

    Whoa long line but moves super fast. Crowded so keep a lookout an open table while waiting for your # to be called. Burger is just ok but worth a try. Crinkle cut fries are a must.

    Bommy Cha · October 31, 2015
  • Precious C.

    The chicken sandwich is a must. I hope it stays forever. I love the shack stack. Those delicious fried portobello tops and that sauce are a match made in heaven.

    Precious Cox · February 14
  • Compass

    Shake Shack opened its Upper West Side outpost in 2008, and the lines have been around the block ever since. If you go for an afternoon snack, you should be able to waltz in for their shroom burger.

    Compass · July 25, 2013
  • Aaron P.

    Awesome food! Purple cow was delicious. GO EARLY! Worth the money but can be a huge time killer if you are on vacation. There is a reason people wait in line.

    Aaron Pelster · October 27, 2014
  • Larissa

    Hard to get seats but do a few loops around and stay behind a table that is about to finish eating. Or you can ask a couple if you can share their booth. The Shake Stack burger is all kinds of yum!

    Larissa · December 28, 2010
  • Paddy

    The double shack burger is delicious. Had a strawberry milkshake too and it was excellent. Best fast food shake I've had. Bit expensive though, dbl shack burger, fries and shake for almost $20

    Paddy · March 4
  • Eric S.

    Not the best Shake Shack around (what do you expect, it's Times Square)... but still the best burger in the area. Perfectly cooked burgers and delicious shakes. Hard to find a seat in this place.

    Eric Smith · December 1, 2013
  • Plwm B.

    Shackmeister Ale, cheese fries and a few double Shack burgers. For one or two people, it doesn't matter, you will leave very happy. Sit on the floor if you have to!

    Plwm Bwm · April 4, 2013
  • Alex S.

    Went into Shake Shake expecting a gut bomb similar to Steak n Shake or In & Out, but was surprisingly amazed. All fresh and high quality ingredients with lots of smang flavors. Overall mad tasty

    Alex Spanky · March 5, 2013
  • Ben C.

    This gourmet burger joint masquerades as a cookie-cutter chain, but don't be fooled: there's some serious gourmet ingredients & styling to this menu. Salted caramel hot cocoa is a must on a cold day.

    Ben Chapman · November 18, 2011
  • Jose Antonio T.

    It might look commercial but they are some of the best burgers in town. Worth the wait. Although most locations are better, as in everything time square is crowded and full of tourists.

    Jose Antonio Tena Sendra · August 15, 2015
  • Geoff K.

    Cheap 3.3: Another Danny Meyer venture. Original venue is in Gramercy Park and only has outdoor seating. I hear they also have a new venue in Hell's Kitchen where you can probably sit down inside. Read more

    Geoff Kim · January 15, 2012
  • Lynn F.

    A great deal for NY food...4 of us ate dinner and dessert for 45 bucks. There is also unlimited free water and plastic cups! A great deal!!! Had a burger and Concrete pretzel...OMG!!!

    Lynn Fallat · August 28, 2010
  • Erin M.

    Worth the wait--single hamburger with Shake sauce, lettuce, tomatoes, onions, and pickles! Save $$$ by getting a free cup of water (towards back of restaurant).

    Erin M. · October 17, 2014
  • Arun M.

    I have friends who don't like cinnamon and nutmeg. If you are one too, stay away from the Mexican fudge brownie custard. It's actually spicy. The burger though - love it love it love it!!!

    Arun Mathew · May 13, 2012
  • Christopher E.

    Order the 'shroom burger if you aren't feeling meaty. It's so good, so juicy, so cheesy! Who needs meat! ;) ps. the fries are super awesome, but next time I'll be sure to ask for no salt.

    Christopher E. Pineda · April 1, 2011
  • w0lfr4m

    Don't get impressed by the line. It goes fast. And it's worth to wait and try the Smoke Shack and the cheese fries. Despite being a chain, they serve really gourmet burgers!

    w0lfr4m · November 26, 2015
  • Alexa J.

    The NYC version of In and Out or the Midwest version of Steak n Shake. Concretes are like Pokémon--different versions at different locations so you have to travel to like them all.

    Alexa Johnson · September 15, 2014
  • Liz C.

    We had to queue up quite a while to get these burgers. Burgers were worth to wait (but not the best I've tried so far), their French fries were yummo!

    Liz Cargill · October 14, 2015
  • HuffPost

    This new location just opened, so the lines will be predictably epic. Stop by in the late afternoon when the crowds thin out and order their famed frozen custard along with your burger. Read more

    HuffPost · July 14, 2010
  • Rachel W.

    Open til midnight so indulge in your late night burger cravings. They also have fries to get rid of at the end of the night for free so keep that in mind potato lovers

    Rachel Wang · October 11, 2014
  • J L.

    Burger was not amazing. Flimsy little patty. Not sure what everyone is on about. Shakes, drinks, and fries are quite good. Take the express line if you're only ordering drinks/cold food.

    J L · August 14, 2014
  • Wejdan

    No mattar who many good burgers i've ever had. Shake shack is my fav. I love this juicy meat with that greasy mustered sauce oh so yum. No other place can do it better!

    Wejdan · December 27, 2014
  • Cherry Lynn

    Thumbs up to the indoor Shake Shack! Shackburger's a must & the Peanut Butter shake is yummy! Very nice staff, insisted upon giving me an extra treat for free when my buzzer didn't ring!

    Cherry Lynn · July 28, 2010
  • Winson W.

    Shack Stack!! Portobello mushroom with fried cheese. The cheese oozes out whilst you bit into the burger. So delicious. The concretes are good too! Just super long lines :(

    Winson Wong · February 8, 2015
  • Luis G.

    Decent burger spot, slightly overrated. Very nice presentation though with fast-food restaurant like order service (think applebees, red lobster, fridays etc.). Five Guys win the burger battle however

    Luis Gonzalez · October 7, 2010
  • Metromix

    The menu's practically identical to the other Shacks, but try some of the new concretes here: Great White Way (vanilla, marshmallow, crunchies) and Pretzel! (choco, peanut butter, pretzels, marshmallo

    Metromix · July 16, 2010
  • Emmanuel🐠🐟🇫🇷 C.

    Simply the best burger you've ever had. Don't bother with hot dogs or shrooms or whatever, it takes valuable space in your stomach, go straight for the cheeseburger, it's to die for.

  • geekhan

    Shack stack (beef burger+Shrooms burger) with cheese fries then chocolate truffle cookie dough concrete to finish. Sedap gila tahap dewa which basically translates f**king delicious.

    geekhan · June 15, 2013
  • Daniel R.

    Don't let the lines fool you, they move fast. If only rude people w/o food wouldn't hog tables while they wait there'd be no shortage of places to sit once you do get your food, so tell them off.

    Daniel Ray · June 8, 2013
  • Casey S.

    It has a long line but moves pretty fast. The shroom burger is like cheesy mushroom dont get me wrong its gooooood. Well, had 3 variants of their burger all was goooood!

    Casey Siao · April 24, 2014
  • Thalia K.

    Try the Pumpkin Pie Frozen Custard Concrete (fruit dessert) - I liked this concrete the best of all the ones I've tried here. Too bad it's only available during the holidays.

    Thalia K · December 7, 2013
  • Adnan M.

    Ok... All the hype is god good reason. The smokshack burger with bacon and chili is to die for. It was soo good I didn't want to finish it... Fantastic! (Minus the jungle crowd)

    Adnan Manjal · August 17, 2013
  • Mischa

    This one has the curse of being crowded ALL OF THE TIME, so be pacient while you hunt for a seat. And remember, there's a water station right next to the restroom.

    Mischa · September 7, 2015
  • Kevin R.

    I read all of the reviews saying this place had the best burgers, and after eating here I couldn't agree more. It honestly is delicious. Hoping we get some in St. Louis.

    Kevin Reape · August 6, 2012
  • Kenny

    Look - the line is rediclious. Perhaps when you own a popular burger place in Times Square, you should have more than 2 cashiers and less than 40 people in the kitchen. Just my thought...

    Kenny · August 10, 2010
  • drew t.

    The burger is so good you don't need anything else on it except for cheese. If there's no seating, you can get it to go and sit at a table in Times Square.

    drew tarvin · May 19, 2015
  • E S.

    Those looking for a competitor of the great west coast burger joint In N Out, this isn't it. There is no comparison. This is a glorified BK that costs $6. Nothing tasted "fresh". Just greasy.

    E Smutko · December 20, 2013
  • Solu R.

    The smokeshack is delicious, but if you don't like spicy food you might want to skip the red pepper. Delicious fries, good prices and free drink refills.

    Solu Raggio · March 12
  • New York Habitat

    Our vote for best burger in the city and while you will have to wait in a long line, it's worth it. Shack burger with cheese fries and a chocolate shake. Say no more.

    New York Habitat · November 15, 2011
  • Marvin M.

    Ridiculous seating situation. Be prepared to take it to go or wait around. Be on top of your game because seating goes quick! Definitely try their delicious cheese fries

    Marvin Mansilla · May 22, 2011
  • Renee J.

    Go early (at opening) or go late to miss the crowds. If you're just in for a shake (or other cold food), you can skip the big line for a shorter one inside.

    Renee Jones · November 22, 2013
  • Liz C.

    We had to queue up quite a while to get these burgers. Burgers were worth to wait (but not the best), their French fries were yummo!

    Liz Cargill · October 14, 2015
  • J S.

    It usually crowded, table space in short supply, but if you're solo, and don't need to stay long, try the counter space around the water dispenser toward the back left

    J Scott · June 10, 2011

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