Shake Shack

Burger Joint, Ice Cream Shop, and Hot Dog Joint$$$$
Theater District, New York
  • The experts at Time Out New York and Serious Eats recommend this place
    • Time Out New York
    • Serious Eats
  • Jasmiah C.
    "Even if you try the classic shack burger you won't be disappointed."(30 Tips)
    Tina J.
    "And also the Great White Way concrete is exclusive here and AMAZING."(32 Tips)
    Jorge A. G.
    "Try the shack stack, it is amazing!"(14 Tips)
    Trisha E.
    "Shroom burger is amazing for a vegetarian option"(29 Tips)
813 Tips and reviews
  • burgers
  • milkshakes
  • french fries
  • concrete
  • lively
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  • ZenFoodster
    ZenFoodsterSeptember 2, 2014
    This decade-old Danny Meyer E coast burger & shake chain serves my 2nd fave burger- Single Shack Burger w/ Pat LaFreida's 100% all-natural Angus beef...altho' their Shack fries top my #1 fave In-N-Out
  • Serious Eats
    Serious EatsMarch 7, 2013
    Grab a Shack Burger before curtain! This Shake Shack location is a great spot for a quick yet totally delicious pre-theater bite.
  • Angel Hana A.
    Angel Hana A.March 2, 2013
    Shake Shack has been listed among some of America's finest dining establishments in a new ranking of the country's best restaurants according to The Daily Meal list. NYC dominate the top 20 spots.
  • Albi T.
    Albi The-AzizMay 31, 2013
    Visiting from Toronto and we decided to try it! Did not disappoint, burgers were juicy with fresh toppings. Simple and delicious. Make sure to pick up condiments as they do not come dressed!
  • Precious C.
    Precious CoxFebruary 14, 2016
    The chicken sandwich is a must. I hope it stays forever. I love the shack stack. Those delicious fried portobello tops and that sauce are a match made in heaven.
  • Stephanie L.
    Stephanie LowSeptember 1, 2014
    Still craving the black and white (frozen custard with fudge) shake. Also the concretes have a special flavor each day of the week. The c-line for these means a 5 minute wait instead of out the door.
  • Tom L.
    Tom LeeApril 1, 2013
    If you haven't had Shake Shack but think you love burgers, you don't as much as you think you do. It's one of America's best fast-food burgers. Yes, better than In-N-Out, and yes, it has its own se...
  • Aaron P.
    Aaron PelsterOctober 27, 2014
    Awesome food! Purple cow was delicious. GO EARLY! Worth the money but can be a huge time killer if you are on vacation. There is a reason people wait in line.
  • Erin M.
    Erin M.October 17, 2014
    Worth the wait--single hamburger with Shake sauce, lettuce, tomatoes, onions, and pickles! Save $$$ by getting a free cup of water (towards back of restaurant).
  • Paddy
    PaddyMarch 4, 2016
    Been here 5+ times
    The double shack burger is delicious. Had a strawberry milkshake too and it was excellent. Best fast food shake I've had. Bit expensive though, dbl shack burger, fries and shake for almost $20
  • Bommy C.
    Bommy ChaOctober 31, 2015
    Whoa long line but moves super fast. Crowded so keep a lookout an open table while waiting for your # to be called. Burger is just ok but worth a try. Crinkle cut fries are a must.
  • Plwm B.
    Plwm BwmApril 4, 2013
    Shackmeister Ale, cheese fries and a few double Shack burgers. For one or two people, it doesn't matter, you will leave very happy. Sit on the floor if you have to!
  • Compass
    CompassJuly 25, 2013
    Shake Shack opened its Upper West Side outpost in 2008, and the lines have been around the block ever since. If you go for an afternoon snack, you should be able to waltz in for their shroom burger.
  • Zoraya
    ZorayaAugust 7, 2013
    I got the chicken dog and strawberry shake (2 out of 5 stars). If your type of food is plain American food, then this is it. Good luck finding a spot to eat on a Wednesday afternoon in the summer.
  • Eric S.
    Eric SmithDecember 1, 2013
    Not the best Shake Shack around (what do you expect, it's Times Square)... but still the best burger in the area. Perfectly cooked burgers and delicious shakes. Hard to find a seat in this place.
  • Alex S.
    Alex SpankyMarch 5, 2013
    Went into Shake Shake expecting a gut bomb similar to Steak n Shake or In & Out, but was surprisingly amazed. All fresh and high quality ingredients with lots of smang flavors. Overall mad tasty
  • Jose Antonio T.
    It might look commercial but they are some of the best burgers in town. Worth the wait. Although most locations are better, as in everything time square is crowded and full of tourists.
  • Wejdan
    WejdanDecember 27, 2014
    No mattar who many good burgers i've ever had. Shake shack is my fav. I love this juicy meat with that greasy mustered sauce oh so yum. No other place can do it better!
  • Rachel W.
    Rachel WangOctober 11, 2014
    Open til midnight so indulge in your late night burger cravings. They also have fries to get rid of at the end of the night for free so keep that in mind potato lovers
  • HuffPost
    HuffPostJuly 14, 2010
    This new location just opened, so the lines will be predictably epic. Stop by in the late afternoon when the crowds thin out and order their famed frozen custard along with your burger. Read more
    Upvoted 3 weeks ago
  • w0lfr4m
    w0lfr4mNovember 26, 2015
    Don't get impressed by the line. It goes fast. And it's worth to wait and try the Smoke Shack and the cheese fries. Despite being a chain, they serve really gourmet burgers!
  • Arun M.
    Arun MathewMay 13, 2012
    I have friends who don't like cinnamon and nutmeg. If you are one too, stay away from the Mexican fudge brownie custard. It's actually spicy. The burger though - love it love it love it!!!
  • Kevin R.
    Kevin ReapeAugust 6, 2012
    I read all of the reviews saying this place had the best burgers, and after eating here I couldn't agree more. It honestly is delicious. Hoping we get some in St. Louis.
  • Winson W.
    Winson WongFebruary 8, 2015
    Shack Stack!! Portobello mushroom with fried cheese. The cheese oozes out whilst you bit into the burger. So delicious. The concretes are good too! Just super long lines :(
  • New York Habitat
    New York HabitatNovember 15, 2011
    Our vote for best burger in the city and while you will have to wait in a long line, it's worth it. Shack burger with cheese fries and a chocolate shake. Say no more.
  • Ben C.
    Ben ChapmanNovember 18, 2011
    This gourmet burger joint masquerades as a cookie-cutter chain, but don't be fooled: there's some serious gourmet ingredients & styling to this menu. Salted caramel hot cocoa is a must on a cold day.
  • geekhan
    geekhanJune 15, 2013
    Shack stack (beef burger+Shrooms burger) with cheese fries then chocolate truffle cookie dough concrete to finish. Sedap gila tahap dewa which basically translates f**king delicious.
  • Emily
    EmilyJuly 11, 2016
    The burger is great! Fries aren't too special, so get them with cheese. Also, prepare to be aggressive in getting a seat!
  • Emmanuel🐠🐟🇫🇷 C.
    Emmanuel🐠🐟🇫🇷 CherequeJune 8, 2012
    Been here 10+ times
    Simply the best burger you've ever had. Don't bother with hot dogs or shrooms or whatever, it takes valuable space in your stomach, go straight for the cheeseburger, it's to die for.
  • Adnan M.
    Adnan ManjalAugust 17, 2013
    Ok... All the hype is god good reason. The smokshack burger with bacon and chili is to die for. It was soo good I didn't want to finish it... Fantastic! (Minus the jungle crowd)
  • drew t.
    drew tarvinMay 19, 2015
    The burger is so good you don't need anything else on it except for cheese. If there's no seating, you can get it to go and sit at a table in Times Square.
  • The Corcoran Group
    The Corcoran GroupDecember 17, 2010
    There are always lines and believe the hype. Pair a Shack Stack with an order of Cheese Fries and a Fair Shake.
  • Wael H.
    Wael HazzaziSeptember 19, 2014
    Really crowded with a long queue, try to let one of your party reserve a seat in advance while you order. Burgers were really good and worth the queue.
  • E S.
    E SmutkoDecember 20, 2013
    Furthermore, walk around the corner and go split a 5 Napkin burger. You'll get just as much burger, with gruyere, caramelized onions, and better fries for $8 each. We did. Literally right after.
  • Geoff K.
    Geoff KimJanuary 15, 2012
    Cheap 3.3: Another Danny Meyer venture. Original venue is in Gramercy Park and only has outdoor seating. I hear they also have a new venue in Hell's Kitchen where you can probably sit down inside. Read more
  • Larissa
    LarissaDecember 28, 2010
    Hard to get seats but do a few loops around and stay behind a table that is about to finish eating. Or you can ask a couple if you can share their booth. The Shake Stack burger is all kinds of yum!
  • Christopher E.
    Order the 'shroom burger if you aren't feeling meaty. It's so good, so juicy, so cheesy! Who needs meat! ;) ps. the fries are super awesome, but next time I'll be sure to ask for no salt.
  • Martin T.
    Martin TurnerSeptember 22, 2014
    Amazing! The best hamburgers in Manhattan (and NY!). The fries are just perfect and make a amazing couple with any burger in the menu.
  • Solu R.
    Solu RaggioMarch 12, 2016
    The smokeshack is delicious, but if you don't like spicy food you might want to skip the red pepper. Delicious fries, good prices and free drink refills.
  • Theresa R.
    Theresa RoldanFebruary 2, 2016
    Everything is great. Trust me. I've had every food item on the menu, and it's all great. Too it off with a delicious shake and you're set.
  • Meir S.
    Meir SadanJuly 30, 2013
    Sure, you need to fight a bunch of 12 year olds who eyed the same table as you at exactly the same time, but then you get to eat what you ordered and you're like "Yay! I love everybody!"
  • Alicia L.
    Alicia LuqueMarch 15, 2012
    Don't let the crowds scare you, the line usually moves pretty fast! Grab your shackburguer and your cheese fries and let them melt down in your mouth! Yum! :)
  • Alexa J.
    Alexa JohnsonSeptember 15, 2014
    The NYC version of In and Out or the Midwest version of Steak n Shake. Concretes are like Pokémon--different versions at different locations so you have to travel to like them all.
  • Joe G.
    Joe GermuskaAugust 2, 2013
    "With or without the hype and the lines, the frozen custard at Shake Shack is pretty awesome; thick, satisfying, and sweet. Flavors change monthly."
  • Casey S.
    Casey SiaoApril 24, 2014
    It has a long line but moves pretty fast. The shroom burger is like cheesy mushroom dont get me wrong its gooooood. Well, had 3 variants of their burger all was goooood!
  • Tommy C.
    Tommy ChenFebruary 15
    Often busy with lines out the door and mostly filled with tourists. Avoid this location or if you're on iOS, use the Shack App (no Android version at the moment) to order ahead and skip the line.
  • lilian y.
    lilian yApril 22, 2014
    One of my favorite burgers in the world! My only complaint is about the customers. They shouldn't be allowed to take a sit before get the food.
  • Jessie R.
    Jessie RDecember 28, 2014
    The burgers lived up to the hype! Perfectly seasoned and crispy, and I love their spread. I didn't love their custard, far too rich for me.
  • Camp Broadway
    Camp BroadwayApril 23, 2012
    Incredible burger and authentic NYC feel even in the heart of Times Square. Don't skip the custard concretes and prepare for *long* lines, especially in summer.
  • MartinaYY
    MartinaYYDecember 29, 2014
    Tasty and cheap burgers. Go for a burger, not for a hot dog. Fries are good. Beer too. If you are two, one should cur for seats coz it is crowded.
  • Jasmiah C.
    Jasmiah ChaseMarch 14, 2016
    Even if you try the classic shack burger you won't be disappointed. It's usually packed inside & outside so.. Prepare
  • Renee J.
    Renee JonesNovember 22, 2013
    Go early (at opening) or go late to miss the crowds. If you're just in for a shake (or other cold food), you can skip the big line for a shorter one inside.
  • Sharon P.
    Sharon P.December 1, 2014
    Be prepared to fight for a seat. Just know that when you bite into the Shroom Burger and its cheesy filling oozes out, it'll all be worth the trouble.
  • HanBi K.
    HanBi KJanuary 3, 2014
    I like how they dont use pesticide and all that but Burger's Priest (Toronto) is more tasty haha. But a must try place if you're in NYC.
  • Mischa
    MischaSeptember 7, 2015
    Been here 5+ times
    This one has the curse of being crowded ALL OF THE TIME, so be pacient while you hunt for a seat. And remember, there's a water station right next to the restroom.
  • Anne B.
    Anne BaldwinApril 2, 2013
    Line goes quickly and we took our burger, fries, and shake to go and ate in our hotel. Yum! Definitely recommend the Shake Stack and fries.
  • Lynn F.
    Lynn FallatAugust 28, 2010
    A great deal for NY food...4 of us ate dinner and dessert for 45 bucks. There is also unlimited free water and plastic cups! A great deal!!! Had a burger and Concrete pretzel...OMG!!!
  • SJ8544123 L.
    SJ8544123 LOctober 27, 2014
    a *must if u r in NY. best burger ever!!! extra shack sauce n cheese fries♥ - have fun finding a seat n guard ur seat ;P
  • Superb
    SuperbJune 19, 2012
    We can't decide which is better: getting fries drenched in cheese sauce, or getting regular fries and then dipping them into one of the thick, creamy shakes. Mmm...
  • What's Good Here
    What's Good HereAugust 12, 2014
    Been here 5+ times
    Check the Shake Shack web site before you head over. This location has a live Shack Cam video feed that shows you how long the line is.
  • Jennifer W.
    Jennifer WMarch 29, 2015
    Queue up, get your burger, grab a corner of standing counter. Eat, enjoy, then mosey out and make way for someone else - camp out at a table and I murder you with my eyes.
  • Lisa C.
    Lisa CarterNovember 26, 2011
    The line may look long, but it goes by quickly. You usually have to hunt of a table, but the food is ABSOLUTELY worth it, whether you're standing or sitting.
  • Leo W.
    Leo WakaAugust 19, 2014
    Delicious hamburguers... Must try the peanut butter shake!! A little crowed... Should be a little bigger place, because there are tons of tourists
  • Chloe
    ChloeApril 23
    Eat your veggies this way! The shroom burger is unbeatable !
    Upvoted Apr 27
  • Marvin M.
    Marvin MansillaMay 22, 2011
    Ridiculous seating situation. Be prepared to take it to go or wait around. Be on top of your game because seating goes quick! Definitely try their delicious cheese fries
  • Flip Flap M.
    Flip Flap ManSeptember 9, 2012
    Been here 10+ times
    Get cheese fries with cheese on the side to avoid the fries to become as mushy as melted jell-o. Thank me later. Actually no. Thank me now.
  • Mark R.
    Mark RodriguezApril 15, 2013
    This is not the spot to grab something quick! lines are usually out the door, and mostly tourist! Food is made to order but worth it!
  • Jan A.
    Jan AguilosFebruary 3, 2013
    Been here 10+ times
    I love this place so much! Pricier than most burger places... but I don't go everyday... just as a treat. And it's worth it.
  • Justin O.
    Justin OrdovezaAugust 29, 2014
    The burgers are good. The concretes vary sometimes they live up to the name other times they're watery. There's always a line
  • Hande E.
    Hande E.October 16, 2013
    Sometimes you may wait for huge lines, an when you get in you wait for your order to be prepared and that makes another line,try the classic shake burger.
  • Gabriela P.
    Gabriela PaganiniDecember 20, 2014
    Yammy yammy! Worth the visit once, twice, ... The burguer, the hotdog, the fries and the milkshake, so delicious!
  • Megan B.
    Megan BrownJuly 10, 2012
    Love this place, hate the wait!! But luckily now there's Shake Shack Cam (@shakeshackcam) so I can check & see if there's a wait before I go!! :)
  • Emmy G.
    Emmy GeraghtyJune 29, 2013
    Fried mushroom burger, strawberry milkshake - get it to go and eat in Bryant Park. That's pretty much the perfect day right there.
  • Cherry Lynn
    Cherry LynnJuly 28, 2010
    Thumbs up to the indoor Shake Shack! Shackburger's a must & the Peanut Butter shake is yummy! Very nice staff, insisted upon giving me an extra treat for free when my buzzer didn't ring!
  • Thalia K.
    Thalia KDecember 7, 2013
    Try the Pumpkin Pie Frozen Custard Concrete (fruit dessert) - I liked this concrete the best of all the ones I've tried here. Too bad it's only available during the holidays.
  • Christian T.
    Christian TimmDecember 5, 2013
    Smoked shack with 50/50 with fries was delish.... seat situation is insane... while you wait online have someone secure seats.... way to go
  • Kim N.
    Kim NysMay 9, 2013
    Now that is a yummi cheeseburger! Make sure you go there at about 11.30am, the queue starts to get longer from that moment on.
  • Sylvain L.
    Sylvain LienneFebruary 10, 2015
    Best burgers in town ! I loved everything there ! The place is cool, the music is cool and the people are cool ! 🍔🍔😍😍
  • Greg S.
    Greg SimpsonApril 7, 2014
    Burgers were a little over seasoned. Chocolate milkshakes are dark chocolate so be prepared if your not a fan. Fries were great! Will not be making a second trip.
  • Faiyzan D.
    Faiyzan DhananiMarch 9, 2013
    Long lines shouldn't hold you back. Double Shack burger along with cheese fries are brilliant. Make sure to add a shake with your meal
  • Min T.
    Min TanAugust 27, 2011
    Best burgers as always. But employees aren't as great as ones from other shake shacks prob due to the tremendous mat of ppl there all the time
  • J L.
    J LAugust 14, 2014
    Burger was not amazing. Flimsy little patty. Not sure what everyone is on about. Shakes, drinks, and fries are quite good. Take the express line if you're only ordering drinks/cold food.
  • Liz C.
    Liz CargillOctober 14, 2015
    We had to queue up quite a while to get these burgers. Burgers were worth to wait (but not the best I've tried so far), their French fries were yummo!
  • Lindsay M.
    Lindsay McElhenieMarch 25, 2012
    If you're just getting shakes, you can go in the right-hand door and jump into the C-line (cold food only). Typically much shorter than the regular line!
  • Shaun H.
    Shaun HarrisonJuly 25, 2011
    I was a skeptic with why anyone would wait in a line that long for a burger but was well worth the wait. Juicy tender and delicious. I am addicted now
  • Alanoud A.
    Alanoud AlsuhibaniJuly 25, 2015
    Try to come here early cause it gets soo crowded at night! But DELICIOUS!
  • MustanG T.
    MustanG TIApril 2, 2015
    Good American Fast Food. Smoke shake shake is very recomendable if you enjoy spicy food.
  • Chrissy K.
    Chrissy K.1 week ago
    Good burger, quick service. But too few places. Nevertheless worth it and we will come back again.
  • Bree C.
    Bree CMarch 15
    The chicken burger is amazing! The Shake Shack Ale is also very good. Highly recommend it. Lines can be long.
  • Mr. Spotlight
    Mr. SpotlightOctober 19, 2014
    In the heart of midtown Manhattan, this place has a quick service. For a quick bite, try the shack burger.
  • Veronica L.
    Veronica LamMarch 27, 2014
    tried the veggie S'room burger. very yummy. best burger place so far. way better then in'n'out for sure.
  • Aneta (.
    Aneta (Netty)February 10, 2012
    Must try to Cheese burger with Cheese Fries.. yummy.. and if u in the mood to cool of.. try the strawberry milkshake.. best ever...
  • Sharon L.
    Sharon LiewMarch 17, 2012
    Best burger ever... There's just something awesome, melty and juicy abt the patty. Always double it! And have a custard!
  • Ricardo L.
    Ricardo LucianoJanuary 3, 2016
    A must go! Excellent Sakes! The double burger is a must!
  • Quentin L.
    Quentin LafonAugust 4, 2014
    Very tasty burgers. Friendly staff & great atmosphere ! Try the cheese fries, they are delicious !
  • Stephanie S.
    Stephanie S.August 3, 2012
    Shack stack!!! (Combo of cheeseburger and 'shroom burger.) Absolutely DELICIOUS, no exaggeration. Raving and thinking about it hours later!
  • Cameron C.
    One of the best burgers I've had ever. Combination between beef and bacon was excellent, very tasty!
  • J S.
    J ScottJune 10, 2011
    It usually crowded, table space in short supply, but if you're solo, and don't need to stay long, try the counter space around the water dispenser toward the back left
  • Kristina R.
    Kristina RodulfoJuly 26, 2012
    Getting a seat here is like the Wild West...but divide and conquer. One person waits for food while another hovers, and you'll get a table in less than 10 minutes.
  • Rachel L.
    Rachel LovingerDecember 21, 2013
    Been here 5+ times
    The food is delicious, the tricky part is getting a seat. It can be a stressful experience!
  • Parrillat
    ParrillatOctober 21, 2013
    Las malteadas son a prueba de fuego, llevo dos y de lo mejor. Las hamburguesas para algunos están sobrevaloradas, para mi no, están cabronsísimas y valen cada centavo de dodgie que pagas. ¡Atascad!
  • Penélope B.
    Penélope BTMay 15, 2013
    Il y a du monde à toute heure. Il faut être patient car ça vaut le coup d'attendre pour manger un bon fastfood. J'ai bien aimé le concept du "shake". Pour manger sur place, peu de places dispo...
  • Marcello
    MarcelloApril 6, 2013
    Melhor burguer de NY! Sem dúvida. Shack Burguer é tradicional. Shack Stack vem com a berinjela empanada. Batatas leves e deliciosas. Milk Shake bem consistente.
  • Rodrigo G.
    Rodrigo GarridoAugust 17, 2014
    As batatas parecem um salgadinho de tão sequinhas e crocantes, peça com a mistura de queijos por cima. O hambúrguer é excelente e lembra bastante um lanche caseiro. Ótima pedida pra fechar uma noite.
  • Driss S.
    Driss SlaouiSeptember 6, 2013
    La queue parait toujours grande, mais ça va très vite. Le Shake Burger est un must (avec Cheese French Fries), ou alors le Shake Stack si vous êtes plus gourmand.
  • Daniella B.
    Daniella B.October 25, 2014
    Hambúrguer saboroso; pão fino e gorduroso!! Rs. Os shakes são bem docinhos; já o chá é meio amargo. Para aquele dia de desejo por junk food é a escolha perfeita!
  • Marco
    MarcoNovember 15, 2015
    De las mejores hamburguesas que he comido. La dificultad es encontrar un lugar para sentarse, aunque sí te comes los tacos parados, seguro que te comes dos hamburguesas del mismo modo :)
  • Benjamin
    BenjaminAugust 8, 2013
    Adresse incontournable pour manger des burgers et des cheese fries à NY ! Attention, il y a parfois une queue interminable dehors ! Mais ça vaut le coup !
  • Roberta D.
    Roberta DigilioDecember 22, 2014
    A melhor batatinha de todos os tempos, hambúrguer delicioso (empatou com five guys). Atendimento muito bom, só não tem espaço pra sentar. Lotado.
  • Mauricio B.
    Mauricio BrancoNovember 18, 2015
    Hamburguer delicioso e suculento. Sempre muito cheio, não espere um lugar confortável e silencioso. Filas são constantes, mas vale muito a pena. Se eu fosse vc, pediria já logo dois cheeseburguers.
  • Lilia R.
    Lilia RBMay 31, 2013
    Pour moi le meilleur burger de NY! Ne vous découragez pas par la file d'attente aux heures de pointe ça vaut vraiment le coups!
  • Mauricio D.
    Mauricio DiazJune 19, 2016
    El lugar es rico, pero no creo que sean las mejores hamburguesas que he probado. Siento que está algo sobrevalorado y por lo mismo es caro. De todas formas, vale la pena al menos ir y probar...
  • Lara d.
    Lara de MatosMarch 29, 2015
    MuiTo gostoso mesmo. O milk-shake e delicioso, nada de doce como em alguns lugares e com preço justo. Super aprovado.
  • P M.
    P MonasteriaFebruary 8, 2015
    Spitzenburger! Ausnahmslos zu empfehlen! Für Burgerfans ein Muss! Zeit und Geduld mitbringen, wenn die Schlange wieder bis nach draußen geht!
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