Service level is efficient but a little cool for my taste. The desk in a standard King room is unusable for working. Bathrooms still vintage of the ANA hotel 15 years ago.
It has a spectacular view of Sydney opera house!! The receptionist was nice and I had a pleasant prearranged airport pickup from the hotel
Blu bar on the 36th floor is a sensation! Views are incredible and the cocktails are amazing!
Huge room with a view and excellent room service. It's also very well located. They let us do early check-in which was awesome after taking the red-eye to Sydney.
Amazing view of bridge and opera house!
A lovely hotel, but we had trouble checking in because the booking wasn't under my name (and we checked in separately).
Very swish hotel. Ballroom is opulent for functions. Good service.
Get an opera view room and enjoy the amazing view in the morning when the city wakes up!
Crazy views, really expensive and a little pretentious
Lovely scenic views. And a $10,000 drink with a diamond and a room!
Drinks by the bar with a view - wow!
Disappointed. View in the room was ok. Room itself was old and outdated. Breakfast was overcrowded and not so good. Breakfast Service was rushed and more interested in collecting used plates.
Altitude, the restaurant
Get a suite.... lush bathrooms, great view and service impeccable!!
Avoid using the minibar...
Haven't stayed for a while, but loved the Horizon Club Opera House City View room and the perks. Great harbour views from the Horizon Club Lounge along with complimentary evening canapés and brekky
Very nice hotel. Big rooms. Quite fresh. View on Opera house. Good variety at breakfast.In-room dining is good. Liked the stake, spaghetti and fish. go to 36th floor bar and have a drink with a view.
Bringing the toaster to the room to so in room breakfast stays hot - excellent idea!
espectacular hotel! preciosas vistas desde su bar y restaurante en el ultimo piso abierto al publico. excelentes vistas desde las habitaciones que dan al puerto y desayuno buffet completisimo!
Amazing views and location. Great service. Am feeling rather spoilt. Love it.
Amongst the best views of Sydney
For the slight extra charge it's worth staying here if you get a room facing the harbour bridge and opera house.
Need to get better window cleaners. Can't believe how filthy the windows are from the outside. Really takes away from the value of this otherwise beautiful hotel.
Fun....... Yuppies be careful
Lousy Concierge very bad service & the are helpless I HATE MY EXPERIENCE IN Shangri-La
Go to level 36!
Terrible Reception staff...almost like you owe them for being here :-(
The Spa - CHI is very good try Michael for massage
An amazing view if you get a room on the corner facing the bridge and opera house. The TVs also take USB sticks with movies on them
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Just spotted Michael cera (from arrested development) at the hotel lobby
Great views of the harbor and especially the opra house from the rooms.
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Do not order any in room dining. One dirty pizza, one dried out tasteless pasta, one cheap salad for $80.
Check the bread before you take it. The white bread was seasoned with flies
Located @ the heart of the city. Best views all round amazing rooms.
Best view of the bridge and opera house together!
Nice views to Harbour, Bridge & Opera house (not all rooms), scenic restaurant upstairs. Rooms ok, below the price level. Check Four Seasons next door. Oh, free wifi though.. ;)
Awesome view all round...
The foyer smells fucking AMAZING!
When I entered the room. WOW, just Wow. LoL. Huge Tv, massive king bed, 3 large windows each with a different view of the city, a gorgeous bathroom and free in room broadband. Two thumbs up!
The service in the lobby lounge is shocking!! This is a 5 star hotel
TRAVEL FACT: Take the elevator to level 36 to the award winning Altitude Restaurant and Blu Horizon Bar for spectacular views of Sydney's Harbour.
amazing buffet breakfast! - deffinately worth 45pp!!
great morning views
Heated indoor pool great for kids in winter months. This hotel smells clean, like baby powder.