Shangri-La Hotel

Hotel and Hotel Bar
176 Cumberland St., Sydney NSW 2000, Australia
Credit Cards:
Yes (incl. American Express)

Based on 111 votes

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65 tips. Filter by taste:

  • all tips
  • scenic views
  • bridge and opera house
  • altitude
  • cocktails
  • buffet
  • breakfast food
  • good service
  • indoor pool
  • big screen TVs
  • spa
  • free Wifi
  • craft beer
  • croissants
  • massage
  • draft beer
  • harbors
  • hotel
  • spaghetti
  • fish
  • restrooms
  • Adam I.

    Service level is efficient but a little cool for my taste. The desk in a standard King room is unusable for working. Bathrooms still vintage of the ANA hotel 15 years ago.

    Adam Indikt · March 5
  • Hatice Kaynar E.

    Cocktails 👍

    Hatice Kaynar Ekinci · February 5
  • M. K.

    It has a spectacular view of Sydney opera house!! The receptionist was nice and I had a pleasant prearranged airport pickup from the hotel

    M. Khalid · January 26
  • Steve M.

    Blu bar on the 36th floor is a sensation! Views are incredible and the cocktails are amazing!

    Steve Malcolmson · January 8
  • José M.

    Huge room with a view and excellent room service. It's also very well located. They let us do early check-in which was awesome after taking the red-eye to Sydney.

    José Marques · December 29, 2014
  • funda c.

    Amazing view of bridge and opera house!

    funda cetintas · December 8, 2014
  • Michelle

    A lovely hotel, but we had trouble checking in because the booking wasn't under my name (and we checked in separately).

    Michelle · October 17, 2014
  • Ian L.

    Very swish hotel. Ballroom is opulent for functions. Good service.

    Ian Leven · October 12, 2014
  • Yazeed A.

    Good service

    Yazeed Arafah · September 12, 2014
  • Georg Ph. E. H.

    Get an opera view room and enjoy the amazing view in the morning when the city wakes up!

    Georg Ph. E. H. · September 5, 2014
  • Andre S.

    Crazy views, really expensive and a little pretentious

    Andre S · August 16, 2014
  • Sammy B.

    Lovely scenic views. And a $10,000 drink with a diamond and a room!

    Sammy Bartlett · August 9, 2014
  • CNN

    Every modern Asian styled room at the Shangri-La has a stunning view of the harbor. Blu Bar on the 36th floor has some of the best cocktails in Sydney. Read more

    CNN · August 6, 2014
  • Donn T.

    Drinks by the bar with a view - wow!

    Donn Tariga · June 13, 2014
  • Matthew S.

    Disappointed. View in the room was ok. Room itself was old and outdated. Breakfast was overcrowded and not so good. Breakfast Service was rushed and more interested in collecting used plates.

    Matthew Snelling · June 8, 2014
  • Andreas E.

    Altitude, the restaurant

    Andreas Ehn · April 17, 2014
  • John O.

    Get a suite.... lush bathrooms, great view and service impeccable!!

    John OHara · April 4, 2014
  • 高手놀리밑™

    Avoid using the minibar...

    高手놀리밑™ · March 19, 2014
  • Mel M.

    Haven't stayed for a while, but loved the Horizon Club Opera House City View room and the perks. Great harbour views from the Horizon Club Lounge along with complimentary evening canapés and brekky

    Mel Mc · February 13, 2014
  • Max P.

    Very nice hotel. Big rooms. Quite fresh. View on Opera house. Good variety at breakfast.In-room dining is good. Liked the stake, spaghetti and fish. go to 36th floor bar and have a drink with a view.

    Max P · January 9, 2014
  • Amity M.

    Bringing the toaster to the room to so in room breakfast stays hot - excellent idea!

    Amity McCarthy · December 5, 2013
  • Roser G.

    espectacular hotel! preciosas vistas desde su bar y restaurante en el ultimo piso abierto al publico. excelentes vistas desde las habitaciones que dan al puerto y desayuno buffet completisimo!

    Roser Goula · October 23, 2013
  • Tracey H.

    Amazing views and location. Great service. Am feeling rather spoilt. Love it.

    Tracey Heong · July 8, 2013
  • david g.

    Amongst the best views of Sydney

    david gee · May 17, 2013
  • David ..

    For the slight extra charge it's worth staying here if you get a room facing the harbour bridge and opera house.

    David ... · May 11, 2013
  • Nish P.

    Need to get better window cleaners. Can't believe how filthy the windows are from the outside. Really takes away from the value of this otherwise beautiful hotel.

    Nish P · March 14, 2013
  • John O.

    Fun....... Yuppies be careful

    John O'Brien · March 2, 2013
  • TiTi

    Lousy Concierge  very bad service & the are helpless I HATE MY EXPERIENCE IN Shangri-La

    TiTi · December 29, 2012
  • Miguel

    Go to level 36!

    Miguel · December 27, 2012
  • Marcel G.

    Terrible Reception staff...almost like you owe them for being here :-(

    Marcel Gradidge · August 19, 2012
  • Kevin

    The Spa - CHI is very good try Michael for massage

    Kevin · August 16, 2012
  • Russell L.

    An amazing view if you get a room on the corner facing the bridge and opera house. The TVs also take USB sticks with movies on them

    Russell Leung · March 31, 2012
  • Hotel Careers Australia H.

    Upload your resume @

  • Warwick G.

    Just spotted Michael cera (from arrested development) at the hotel lobby

    Warwick Greville · March 12, 2012
  • Warwick G.

    Great views of the harbor and especially the opra house from the rooms.

    Warwick Greville · March 10, 2012
  • Hotel Careers Australia H.

    Visit for hotel careers that will take you places

  • Akeet P.

    Do not order any in room dining. One dirty pizza, one dried out tasteless pasta, one cheap salad for $80.

    Akeet Patel · February 27, 2012
  • Akeet P.

    Check the bread before you take it. The white bread was seasoned with flies

    Akeet Patel · February 25, 2012
  • Eve T.

    Located @ the heart of the city. Best views all round amazing rooms.

    Eve Tejo · January 28, 2012
  • K. C.

    Best view of the bridge and opera house together!

    K. Chae · January 19, 2012
  • Paavo K.

    Nice views to Harbour, Bridge & Opera house (not all rooms), scenic restaurant upstairs. Rooms ok, below the price level. Check Four Seasons next door. Oh, free wifi though.. ;)

    Paavo Kettunen · December 29, 2011
  • Elif D.

    Massive rooms, gret location and a spectacular view - dont forget to check out the bar/resturant upstiars, lovely at nighttime in particular Read more

    Elif Durur · December 19, 2011
  • Veril

    Awesome view all round...

    Veril · October 29, 2011
  • Oliver F.

    The foyer smells fucking AMAZING!

    Oliver Forbes · October 6, 2011
  • Marvin A.

    When I entered the room. WOW, just Wow. LoL. Huge Tv, massive king bed, 3 large windows each with a different view of the city, a gorgeous bathroom and free in room broadband. Two thumbs up!

    Marvin AJ · August 9, 2011
  • Kris K.

    The service in the lobby lounge is shocking!! This is a 5 star hotel

    Kris K · July 30, 2011
  • STA Travel U.S.

    TRAVEL FACT: Take the elevator to level 36 to the award winning Altitude Restaurant and Blu Horizon Bar for spectacular views of Sydney's Harbour.

    STA Travel U.S. · July 21, 2011
  • Celeste J.

    amazing buffet breakfast! - deffinately worth 45pp!!

    Celeste Johnson · July 9, 2011
  • Shane B.

    great morning views

    Shane B · July 2, 2011
  • Aubrey B.

    Heated indoor pool great for kids in winter months. This hotel smells clean, like baby powder.

    Aubrey Backscheider · June 15, 2011

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