Shangri-La's Mactan Resort and Spa

Resort and Hotel
Lapu-Lapu City
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9.1/10
425
ratings
  • Shobe Q.
    "wer leaving shang tomorrow morning.. very beautiful place.:)"(4 Tips)
    OngAndrew 翁.
    "Wow! Amazing ocean view from spacious room with wi-fi"(5 Tips)
    Carlo Andrew O.
    "The beach, the pool, the rooms, the spa, the buffet,.... Everything!"(14 Tips)
    Dionne I.
    "The Best Resort & Spa in the Philippines EVER...!!!"(9 Tips)
125 Tips and reviews
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  • Glenn O.
    Glenn OngAugust 27, 2012
    If you find the overnight rates too expensive, try the day pass worth Php2000-3000/pax. It comes with lunch buffet, free use of facilities (pool, jacuzzi, steam and sauna rooms, beach). Relaxing here!
  • Joanne Charisse Q.
    Joanne Charisse QuinawodFebruary 20, 2016
    Everything is great here! The ambience, the amenities, the food and the staff! This place is good for honeymooners and also those with kids who want some privacy. The breakfast buffet also is great.
  • Shane V.
    Shane VJune 14, 2014
    Been here 10+ times
    Elegant hotel with an amazing beach, facilities and food. If you want a glimpse, avail their day tour for 4k/head with buffet lunch and enjoy the view.
  • Jorge O.
    Jorge OngJune 8, 2013
    One of the best Shangri-la's that we've been to... Superb service, good Ocean View rooms, fantastic snorkeling, refreshing pools, relaxing spa, satisfying gastronomic choices...we will be back soon!
  • paula d.
    paula denilaJune 22, 2014
    The place is clean, classy & comfortable. 😃 Large & clean room with a comfortable bed. 😉 There are so many water activities available for your every need & desire 👙⚓️⛵️💦
  • Jandra d.
    Excellent service! we got lost a bit trying to find Tea of Spring but the Asst.Dir. of Food&Bev escorted us towards the restaurant & even introduced to us their other restos & facilities. 👍🌟🌟🌟🌟🌟
  • K D.
    K DJanuary 8, 2014
    We enjoyed our stay here. Staff are well trained. There were kinks but not outside of reason. Check the Sea View room &ask about local rates. Food is pricey but great. The buffets are delightful!
  • Francis C.
    Francis CoJuly 25, 2011
    Been here 5+ times
    Eat at Tides and Acqua. Taste variety of international cuisine. Take a walk around the hotel complex on sunrise. Listen to good music at the Lobby. If you still have time, try their signature Chi Spa.
  • Joyce T.
    Joyce TauferMay 25, 2013
    Great hotel but the food is really average. Tides has basicaly the same buffet for breakfast, lunch and dinner. The pizza dough at Acqua is really thin and well made, but they forget to toppings
  • Jason Arlan R.
    Jason Arlan RavalSeptember 14, 2012
    Been here 5+ times
    One of their gym instructors, Ms. Xenia, is also a yoga teacher. she was very nice and helpful guiding me and my friend when we were doing our self-practice there.
  • Donna Faye A.
    Donna Faye AlconeraMarch 24, 2013
    Take the hotel's shuttle from and to the airport. Very convenient and it doesn't cost much (php 200). Cheaper even compared to how much cab drivers ask (if not using the meter).
  • Jane G.
    Jane GarciNovember 17, 2012
    Check if your room has complimentary snorkel good for two and kayak for an hour!:) double check if it's complimentary just to be sure coz u might be charged!
  • Bee W.
    Bee WilliamsJanuary 19
    Overall amazing place to stay! Multiple options for dining. Access to the beach. Rooms are amazing and the staff is A+++
  • Hkling
    HklingOctober 26, 2013
    For a carefree ride into town to SM or Ayala, shuttle bus runs for 150 one way. Just make sure you make note of where the shuttle bus is going. Made the mistake and ended up back at the resort.
  • Jamie K.
    Jamie KoaSeptember 2, 2012
    Amazing service. You get what you pay for, great managment. Will definitely be back. Ocean view suite is perfect for family. :)
  • Sheila Mimi G.
    Sheila Mimi GabeSeptember 29, 2015
    Words wont be enough to describe how excellent this place is! Staff were so attentive and the place itself is a beauty!
  • Jorge O.
    Jorge OngMarch 25, 2014
    Such a big place and with lots of things you get yourself preoccupied with....you won't even notice the big crowd! Service is world-class
  • DHR.com
    DHR.comApril 12, 2012
    This resort has so many wonderful features, and one of the best ones is the Chi, The Spa. Relaxation at its finest.
  • travis h.
    travis hudsonDecember 7, 2015
    Great place for families, huge pool nice beach and lots of activities
  • Booie
    BooieSeptember 13, 2014
    Some rooms have a "hidden bed" the sheets are on the top shelf in the closet. Book for 2 sleep for 3
  • Marvz B.
    Marvz BenMarch 25, 2015
    Been here 10+ times
    They sell vouchers at low rates. Usually around March and September. Be a member of the Golden Circle club for more perks.
  • Jason Roy C.
    Jason Roy CabuguasMay 7, 2013
    Been here 50+ times
    Try their sumptuous dishes at Tea of Spring. Enjoy the night and grab some drinks to share with at Waves Bar.
  • PR L.
    PR LigotDecember 28, 2013
    The stay is superb but breakfast @ Tides was over-rated. I was expecting something similar to what they have in Shangri-la Manila.
  • kwik.buck
    kwik.buckDecember 11, 2014
    An eyesore from outside, massive building on the beach. Pool area looks like a public pool, not a luxurious hotel.
  • CIRCULATIONS
    CIRCULATIONSJanuary 8, 2013
    Been here 5+ times
    Amazing facility & hospitality, great foods and wow morning buffet... Definitely 5 Star!
  • May A.
    May AngOctober 28, 2013
    i'm not a freebee shopper, however the area is beautiful, just need more touch in customer service with the guards staff, some are not tentative, as if they just pass you as if your invisible work on
  • T G.
    T GDecember 28, 2010
    Once occupancy is full they also open up other outlets to served bfast buffet.ie Tides and Acqua. Tides has more selection. Acqua staffs needs always to be reminded for refills.
  • Ian G.
    Ian GodornesAugust 30, 2015
    You should try their snorkelling. The corals and fishes are well protected and maintained.
  • Ashley P.
    Ashley PhamSeptember 24, 2011
    Been here 10+ times
    The health club has a monthly plan you can purchase for long stays in the Philippines! :) amazing!
  • Dan Brian G.
    Dan Brian GeronaFebruary 16, 2013
    Been here 10+ times
    That Mr. Guiles? Recreational manager? Beach area. Can't remember his exact name on his name plate. The way he approached us and talked to us was just rude and condescending.
  • Carmela J.
    Carmela JullySeptember 4, 2015
    This place is awesome, very beautiful, relaxing, great food, staff are excellent.
  • Helen G.
    Helen GraceJanuary 23, 2013
    I love the room ,food,beach...best for romantic candle light dinner... worthy place for a priceless moment..;)
  • Carlo Andrew O.
    Carlo Andrew OlanoSeptember 15, 2014
    Been here 5+ times
    The beach, the pool, the rooms, the spa, the buffet,.... Everything!
  • Dennis R.
    Dennis RuedaNovember 3, 2016
    Over the yrs the Philippines has slacked A LOT in customer service. Where less than satisfactory service has sort of become the norm around here, this Shang has not succumbed to this yet. Book a stay.
  • doc4kids E.
    doc4kids EllaineJanuary 26, 2014
    The best snorkeling on this side of the island... Such a lush underwater landscape!
  • OngAndrew 翁.
    OngAndrew 翁January 7, 2015
    Wow! Amazing ocean view from spacious room with wi-fi
  • Myk
    MykMay 14, 2011
    Been here 10+ times
    Book for an ocean view. If you love lots of food you will enjoy their buffet. Come early.
  • DHR.com
    DHR.comOctober 4, 2012
    One of the largest spas in Asia can be found here; check it out.
  • Benz R.
    Benz RanaFebruary 19, 2011
    If you are bringing kids to the adventure zone (playroom) bring socks n long sleeves tops and pants so you need not buy from them.
  • Rob B.
    Rob BrandAugust 25, 2013
    One of the best resorts in Cebu a truly fantastic resort Read more
  • jfz
    jfzMarch 26, 2013
    Been here 5+ times
    Aqua sock for the beach is now charged at P150. If you don't have any preference, bring your own pair.
  • Christian Vincent L.
    The most famous proposal site in Cebu. This little spot right here.
  • Maan G.
    Maan GalisimOctober 22, 2012
    enjoy free wifi at any spot -- hotel, beach and poolside! no password needed! :)
  • Dionne I.
    Dionne IñigoMarch 25, 2013
    The Best Resort & Spa in the Philippines EVER...!!!
  • Andrew S.
    Andrew SFebruary 28, 2016
    Renovated main wing rooms are 1 million times nicer than the older ocean wing rooms.
  • tet c.
    tet chavezAugust 12, 2011
    The Map for this foursquare place is not right. Anyway, Shang Mactan has got to be the best hotel i've ever stayed in!
  • Kriza Mae Q.
    Kriza Mae QuiaoDecember 18, 2014
    Excellent food & service. Perhaps the best in Cebu. 😀👍👏
  • ケー シ.
    ケー シーJanuary 22
    Been here 5+ times
    Outdated design and old but still one of the top resorts in Mactan
  • novelline00
    novelline00February 13, 2016
    Good ambiance + good customer service
  • Joanne Charisse Q.
    Joanne Charisse QuinawodFebruary 20, 2016
    I can live here! I keep on coming back to this place!
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