Shangri-La's Mactan Resort and Spa

Resort and Hotel
Lapu-Lapu City
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9.1/10
474
ratings
  • Shobe Q.
    "wer leaving shang tomorrow morning.. very beautiful place.:)"(4 Tips)
    OngAndrew 翁.
    "Wow! Amazing ocean view from spacious room with wi-fi"(5 Tips)
    Carlo Andrew O.
    "The beach, the pool, the rooms, the spa, the buffet,.... Everything!"(14 Tips)
    Dionne I.
    "The Best Resort & Spa in the Philippines EVER...!!!"(9 Tips)
138 Tips and reviews
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  • Joanne Charisse Q.
    Joanne Charisse QuinawodFebruary 20, 2016
    Everything is great here! The ambience, the amenities, the food and the staff! This place is good for honeymooners and also those with kids who want some privacy. The breakfast buffet also is great.
  • Glenn O.
    Glenn OngAugust 27, 2012
    If you find the overnight rates too expensive, try the day pass worth Php2000-3000/pax. It comes with lunch buffet, free use of facilities (pool, jacuzzi, steam and sauna rooms, beach). Relaxing here!
  • Shane V.
    Shane VJune 14, 2014
    Been here 10+ times
    Elegant hotel with an amazing beach, facilities and food. If you want a glimpse, avail their day tour for 4k/head with buffet lunch and enjoy the view.
  • Jorge O.
    Jorge OngJune 8, 2013
    One of the best Shangri-la's that we've been to... Superb service, good Ocean View rooms, fantastic snorkeling, refreshing pools, relaxing spa, satisfying gastronomic choices...we will be back soon!
  • paula d.
    paula denilaJune 22, 2014
    The place is clean, classy & comfortable. 😃 Large & clean room with a comfortable bed. 😉 There are so many water activities available for your every need & desire 👙⚓️⛵️💦
  • Jandra d.
    Excellent service! we got lost a bit trying to find Tea of Spring but the Asst.Dir. of Food&Bev escorted us towards the restaurant & even introduced to us their other restos & facilities. 👍🌟🌟🌟🌟🌟
  • K D.
    K DJanuary 8, 2014
    We enjoyed our stay here. Staff are well trained. There were kinks but not outside of reason. Check the Sea View room &ask about local rates. Food is pricey but great. The buffets are delightful!
  • Francis C.
    Francis CoJuly 25, 2011
    Been here 5+ times
    Eat at Tides and Acqua. Taste variety of international cuisine. Take a walk around the hotel complex on sunrise. Listen to good music at the Lobby. If you still have time, try their signature Chi Spa.
  • Joyce T.
    Joyce TauferMay 25, 2013
    Great hotel but the food is really average. Tides has basicaly the same buffet for breakfast, lunch and dinner. The pizza dough at Acqua is really thin and well made, but they forget to toppings
  • Jason Arlan R.
    Jason Arlan RavalSeptember 14, 2012
    Been here 5+ times
    One of their gym instructors, Ms. Xenia, is also a yoga teacher. she was very nice and helpful guiding me and my friend when we were doing our self-practice there.
  • Donna Faye A.
    Donna Faye AlconeraMarch 24, 2013
    Take the hotel's shuttle from and to the airport. Very convenient and it doesn't cost much (php 200). Cheaper even compared to how much cab drivers ask (if not using the meter).
  • Jane G.
    Jane GarciNovember 17, 2012
    Check if your room has complimentary snorkel good for two and kayak for an hour!:) double check if it's complimentary just to be sure coz u might be charged!
  • Bee W.
    Bee WilliamsJanuary 19
    Overall amazing place to stay! Multiple options for dining. Access to the beach. Rooms are amazing and the staff is A+++
  • Jamie K.
    Jamie KoaSeptember 2, 2012
    Amazing service. You get what you pay for, great managment. Will definitely be back. Ocean view suite is perfect for family. :)
  • Hkling
    HklingOctober 26, 2013
    For a carefree ride into town to SM or Ayala, shuttle bus runs for 150 one way. Just make sure you make note of where the shuttle bus is going. Made the mistake and ended up back at the resort.
  • Sheila Mimi G.
    Sheila Mimi GabeSeptember 29, 2015
    Words wont be enough to describe how excellent this place is! Staff were so attentive and the place itself is a beauty!
  • Jorge O.
    Jorge OngMarch 25, 2014
    Such a big place and with lots of things you get yourself preoccupied with....you won't even notice the big crowd! Service is world-class
  • DHR.com
    DHR.comApril 12, 2012
    This resort has so many wonderful features, and one of the best ones is the Chi, The Spa. Relaxation at its finest.
  • travis h.
    travis hudsonDecember 7, 2015
    Great place for families, huge pool nice beach and lots of activities
  • Booie
    BooieSeptember 13, 2014
    Some rooms have a "hidden bed" the sheets are on the top shelf in the closet. Book for 2 sleep for 3
  • Jason Roy C.
    Jason Roy CabuguasMay 7, 2013
    Been here 50+ times
    Try their sumptuous dishes at Tea of Spring. Enjoy the night and grab some drinks to share with at Waves Bar.
  • Marvz B.
    Marvz BenMarch 25, 2015
    Been here 25+ times
    They sell vouchers at low rates. Usually around March and September. Be a member of the Golden Circle club for more perks.
  • Mac H.
    Very nice place to spend your vacation. Staff are so friendly and the food, what else can I say
  • PR L.
    PR LigotDecember 28, 2013
    The stay is superb but breakfast @ Tides was over-rated. I was expecting something similar to what they have in Shangri-la Manila.
  • kwik.buck
    kwik.buckDecember 11, 2014
    An eyesore from outside, massive building on the beach. Pool area looks like a public pool, not a luxurious hotel.
  • CIRCULATIONS
    CIRCULATIONSJanuary 8, 2013
    Been here 5+ times
    Amazing facility & hospitality, great foods and wow morning buffet... Definitely 5 Star!
  • Helen G.
    Helen GraceJanuary 23, 2013
    I love the room ,food,beach...best for romantic candle light dinner... worthy place for a priceless moment..;)
  • May A.
    May AngOctober 28, 2013
    i'm not a freebee shopper, however the area is beautiful, just need more touch in customer service with the guards staff, some are not tentative, as if they just pass you as if your invisible work on
  • Ian G.
    Ian GodornesAugust 30, 2015
    You should try their snorkelling. The corals and fishes are well protected and maintained.
  • Carmela J.
    Carmela JullySeptember 4, 2015
    This place is awesome, very beautiful, relaxing, great food, staff are excellent.
  • T G.
    T GDecember 28, 2010
    Once occupancy is full they also open up other outlets to served bfast buffet.ie Tides and Acqua. Tides has more selection. Acqua staffs needs always to be reminded for refills.
  • Dan Brian G.
    Dan Brian GeronaFebruary 16, 2013
    Been here 10+ times
    That Mr. Guiles? Recreational manager? Beach area. Can't remember his exact name on his name plate. The way he approached us and talked to us was just rude and condescending.
  • Ashley P.
    Ashley PhamSeptember 24, 2011
    Been here 10+ times
    The health club has a monthly plan you can purchase for long stays in the Philippines! :) amazing!
  • Carlo Andrew O.
    Carlo Andrew OlanoSeptember 15, 2014
    Been here 5+ times
    The beach, the pool, the rooms, the spa, the buffet,.... Everything!
  • Dennis R.
    Dennis RuedaNovember 3, 2016
    Over the yrs the Philippines has slacked A LOT in customer service. Where less than satisfactory service has sort of become the norm around here, this Shang has not succumbed to this yet. Book a stay.
  • OngAndrew 翁.
    OngAndrew 翁January 7, 2015
    Wow! Amazing ocean view from spacious room with wi-fi
  • doc4kids E.
    doc4kids EllaineJanuary 26, 2014
    The best snorkeling on this side of the island... Such a lush underwater landscape!
  • Andrew S.
    Andrew SFebruary 28, 2016
    Renovated main wing rooms are 1 million times nicer than the older ocean wing rooms.
  • DHR.com
    DHR.comOctober 4, 2012
    One of the largest spas in Asia can be found here; check it out.
  • Myk
    MykMay 14, 2011
    Been here 10+ times
    Book for an ocean view. If you love lots of food you will enjoy their buffet. Come early.
  • Rob B.
    Rob BrandAugust 25, 2013
    One of the best resorts in Cebu a truly fantastic resort Read more
  • Christian thebisdakexplorer.com L.
    The most famous proposal site in Cebu. This little spot right here.
  • Dionne I.
    Dionne IñigoMarch 25, 2013
    The Best Resort & Spa in the Philippines EVER...!!!
  • Maan G.
    Maan GalisimOctober 22, 2012
    enjoy free wifi at any spot -- hotel, beach and poolside! no password needed! :)
  • jfz
    jfzMarch 26, 2013
    Been here 5+ times
    Aqua sock for the beach is now charged at P150. If you don't have any preference, bring your own pair.
  • Benz R.
    Benz RanaFebruary 19, 2011
    If you are bringing kids to the adventure zone (playroom) bring socks n long sleeves tops and pants so you need not buy from them.
  • ケー シ.
    ケー シーJanuary 22
    Been here 5+ times
    Outdated design and old but still one of the top resorts in Mactan
  • Kriza Mae Q.
    Kriza Mae QuiaoDecember 18, 2014
    Excellent food & service. Perhaps the best in Cebu. 😀👍👏
  • tet c.
    tet chavezAugust 12, 2011
    The Map for this foursquare place is not right. Anyway, Shang Mactan has got to be the best hotel i've ever stayed in!
  • novelline00
    novelline00February 13, 2016
    Good ambiance + good customer service
  • Joanne Charisse Q.
    Joanne Charisse QuinawodFebruary 20, 2016
    I can live here! I keep on coming back to this place!
  • Stupe
    StupeJanuary 8, 2014
    Been here 5+ times
    Gym opens 6am to 10pm. Should consider to open until 12am for some suffering from jet lag ;)
  • Nikos B.
    Best hotel in Cebu!
  • R S.
    R SteJanuary 6, 2014
    Very good place for family and kids.
  • Ariane Martinez- V.
    At Shangri-La Staff are so nice and is very courteous. :)
  • Ella T.
    Ella TrasporteMarch 23, 2016
    Superb awesome place yet so pricey! 😊🙌🏼👌🏼💙
  • Raine
    RaineMarch 11, 2013
    I love the ambiance as a 5 star hotel :-)
  • Marta S.
    Marta StashevskaAugust 12, 2014
    korean restaurant great! miss korean kitchen already
  • Shaira B.
    Shaira BillonesAugust 15, 2014
    Jacuzzi and their unique cup!
  • Monica L.
    Monica LabbaoMarch 27, 2014
    When you buy the beer for 160 pesos instead of just 30, don't complain. You'll get your money's worth.
  • Cyrile N.
    Cyrile NoblezaNovember 9, 2014
    Staffs are very corteous and if you are into relaxing, this will fit for you.
  • Rhex S.
    Rhex SantosJune 29, 2014
    Came here when the hotel is at full capacity, service was terrible, people queue for bfast, customer centricity is poor. This is below standard for a Shang Ri La hotel.
  • Antonio M.
    Antonio ModestoDecember 25, 2012
    Been here 5+ times
    A slice of heaven in mactan island of Cebu
  • Shirley A.
    Shirley AmahanJune 2, 2012
    Been here 5+ times
    Try relaxing & feel the breeze of fresh air
  • Reybert Stephen
    Reybert StephenApril 18, 2014
    Happy hour is the best! Hahaha :)))
  • Ohara R.
    Ohara RamosAugust 8, 2014
    One of the best!
  • Donna Faye A.
    Donna Faye AlconeraMarch 24, 2013
    Free wifi everywhere. Staff are very pleasant.
  • Jaydee T.
    Jaydee TanOctober 3, 2010
    Get ocean wing room 1005, perfect view! Beach n pool front.
  • GG
    GGApril 12, 2013
    3500 pesos for a "day in paradise" day pass. I'll pass.
  • Jonnalyn R.
    Jonnalyn RoseFebruary 25, 2011
    Just check in @ Shangrila Mactan for a spa. Visit Cowrie cove, a kick-ass bar by the beach.:)
  • Gerry G.
    Gerry GarciaOctober 13, 2010
    Been here 5+ times
    Acushla performs MWF at the Lobby Lounge. Fantastic group! Be sure to listen to them.
  • Nino M.
    Nino MendozaMarch 21, 2015
    One of my favourites ever 👍
  • Risa K.
    Risa KijimaOctober 15, 2014
    Finally! ☺️
  • Allyza B.
    Allyza BonhocApril 7, 2013
    Free Wifi all ove the place! :D
  • Gavin O.
    Gavin O'TooleAugust 20, 2011
    Been here 50+ times
    Free water and usually bananas or apples in the gym.
  • Clauds P.
    Clauds PMarch 24, 2013
    Been here 5+ times
    Free and fast wifi connection!
  • Reg G.
    Reg GeotinaMay 20, 2012
    Amazing wifi speed!
  • Soomi O.
    Soomi OhSeptember 7, 2010
    Damn! When I got thr after my dinner the pooL was gonna CLose .. huhu.. but n d morning I went thr so earLy hahaha..
  • Teya S.
    Teya SuchiraMarch 4, 2013
    Nice hotel for a family
  • Angeli B.
    Angeli BautistaMarch 28, 2011
    love the beach marine sanctuary...snorkeling! :0)
  • Edzel R.
    Edzel RebamontanFebruary 19, 2016
    Been here 5+ times
    I'm back in Shangri La Mactan
  • The Greenhouse H.
    Passing through Dipolog in this trip? Pass by the greenhouse for a little pampering after all the touring
  • Keygalore
    KeygaloreApril 24, 2016
    Place is nice but they have worst service. Expected the best but they didn't deliver.
  • Koray E.
    Koray ErtenFebruary 18, 2016
    WiFi free hotel very good food avarage
  • Randy K.
    Randy KamilAugust 18, 2014
    Chill at magsaya
  • T G.
    T GDecember 28, 2010
    Kids r going to love it here ! Tons of things to do.
  • Edie L.
    Edie LimJuly 12, 2015
    The best everything
  • Lynne Christine
    Lynne ChristineMay 21, 2012
    Try fish feeding its great!
  • Myk
    MykJune 3, 2011
    Been here 10+ times
    Eat at Tides!!! sushi bar never runs out!
  • julia g.
    julia gorgoniaFebruary 22, 2013
    Been here 5+ times
    Free unlimited wifi!!!
  • Samantha E.
    Samantha EspirituOctober 18, 2014
    Saturdays💙
  • Dlanod A.
    Dlanod ArnejoSeptember 28, 2012
    Lunch buffet and chi later.
  • Booie
    BooieSeptember 11, 2014
    Its not as clean as it used to be
  • Ian G.
    Ian GodornesAugust 30, 2015
    Snorkelling!😍👌
  • Ivan R.
    Ivan ReyesJune 9, 2015
    Friendly service!
  • Philip A.
    Philip AndrewsAugust 28, 2011
    Acqua Italian Restaurant is a favorite.
  • Dennis T.
    Dennis TudtudApril 24, 2012
    Been here 5+ times
    Try out their sauna and steamrooms.
  • جون ر.
    جون رقانAugust 27, 2014
    Nothing compares the beauty of the landscapes at Shangrila Hotel
  • Edzel R.
    Edzel RebamontanMarch 23, 2015
    Been here 5+ times
    Pricey but worth staying
  • Jose Gabriel D.
    Jose Gabriel DiazApril 8, 2014
    Buffet Buffet Buffet...
  • Kristine Mae Y.
    Kristine Mae YaunJuly 5, 2015
    Not here to chillax but to earn money. Haha okay na rin kahit papano :)
  • Dreah32
    Dreah32May 23, 2014
    Been here 5+ times
    Loopove their beach.
  • Matt K.
    Matt KimJune 22, 2010
    make sure you try a fresh cocktail on the beach
  • Jun P.
    Jun PabloOctober 6, 2012
    The best resort!!
  • Bearry A.
    Bearry ArriolaMay 10, 2012
    Been here 5+ times
    On my way home. Work was so awesome today! :)
  • Arnold T.
    Arnold TanMarch 2, 2011
    how about a slice of their famous blueberry cheesecake?
  • Patrick R.
    Patrick RizarriSeptember 9, 2014
    Good morning, Cebu!
  • Shahana Pearl U.
    Shahana Pearl UyAugust 25, 2014
    Because it's a holiday!
  • Shobe Q.
    Shobe QueOctober 30, 2010
    wer leaving shang tomorrow morning.. very beautiful place.:)
  • Arnold T.
    Arnold TanFebruary 27, 2011
    The best blueberry cheesecake....
  • RIco S.
    RIco SenoApril 21, 2012
    Go nude on the beach
  • Alexa B.
    Alexa Basa-MartinezJuly 18, 2011
    Jacuzzi and sauna!:)
  • Monica M.
    Monica MarasiganOctober 5, 2011
    This is where "everything" happens.
  • Rjun O.
    Rjun OrtegaMarch 8, 2012
    for a meeting
  • Seline J.
    Seline JungDecember 28, 2012
    2 MANY KIDS UP IN DIS PIECE THO
  • Jonalynne U.
    Jonalynne UyMarch 26, 2011
    Been here 10+ times
    Free mango juice
  • Edzel R.
    Edzel RebamontanMay 6, 2016
    Been here 5+ times
    I'm back at Shangri-La
  • Baya S.
    Baya SyJune 14, 2013
    Paradise...
  • Aaron Paul S.
    Aaron Paul SyApril 25, 2011
    The best service ever.
  • Jordan G.
    Jordan GucorNovember 20, 2013
    Been here 5+ times
    Chillaaxxxx
  • James P.
    James PeralesFebruary 3, 2013
    Ayawg pabadlong
  • Francis C.
    Francis CoJuly 25, 2011
    Been here 5+ times
    Enjoy buffet at Tides
  • Travis Bickle
    Travis BickleOctober 27, 2010
    Been here 5+ times
    I was healed very much at this hotel.
  • Laura C.
    Laura CuizonSeptember 17, 2011
    Good morning sunshine :-)
  • Wayne Sai K.
    Wayne Sai KonzJuly 21, 2013
    Nothing compares shangri-la!!!
  • Arnold A.
    Arnold AranezJanuary 25, 2012
    Free WiFi
  • Francis O.
    Francis ObesoFebruary 25
    good place 💯
  • Joon G.
    Joon GaiteAugust 13, 2011
    ...............
  • N L.
    N LeeOctober 29, 2016
    리조트 내 레스토랑들의 음식이 맛있어요. 그리고 한끼 정도는 룸서비스로 해 보세요. 가성비 좋아요. 치스파는 꼭 경험해 보시고. 리조트 밖 싸구려 스파보다 돈 가치해요. 풀은 아이들 물놀이 하기 좋아요. 또 베이비 시터 리조트에서 알선해 줘요. 700페소/2시간. 애들 잘 봐 줍니다. 레스토랑에 와인 코키지되요. 1,000페소/병.
  • FLORA Z.
    FLORA ZhengMay 27, 2014
    如果提前到酒店又不能提前入住时,到大堂右边的商务中心坐坐,第一个门,有空调比较舒服。渴了跟商务中心前台要一瓶水。일찍 도착했는데 얼리체크인이 안될 경우 로비 오른쪽 비지니스센터에 들어가서 기다리세요.첫번째 문이에요.에어컨이 있어서 시원하고 생수 달라고 하면 줍니다.
  • Akira T.
    Akira TakamatsuDecember 14, 2016
    Been here 5+ times
    セキュリティーがしっかりしている。ホテルの部屋はやや古い。プールが充実していて遊ぶのに最適。ビーチは人工だが、その分きれいで安心して遊べる。波打ち際までがいた。食事はそこそこ。アジアンビュッフェは自分の好みで選べるので良いと思ったが、他はまぁまぁ。フィットネスジムはしっかり完備されている。サウナもある。室内に充実したキッズプレイルームもある。子連れには良いホテルだと思う。
  • M j.
    M jApril 18, 2016
    리조트 내 와이파이 팡팡터지고 언제나 깔끔하고 친절함. 한국인 직원이 있어 영어가 어려운 분들도 문제 없을듯. 시내로 나가는 셔틀버스 시간별로 운행. 택시나 외부 차량 타고 내릴때 기사의 행선지와 신분 확인도 철저함.
  • Bryan l.
    Bryan leeNovember 5, 2015
    데이터로밍 괜히 했네...리조트 안 거의 모든 곳에서 무료 와이파이가 빠방합니다. 속도도 훨 빠름!
  • Alexander P.
    Неплохой отль!
  • Mitchy T.
    Mitchy TAugust 22, 2011
    Been here 5+ times
    日本人でセブにバカンスしにきたならココ!カタコトの英語でも伝わるし、日本人スタッフもいます。セブやマクタンの市街地へのアクセスも非常にいいです。安心して宿泊できます。
  • Hwang S.
    Hwang SunWoongSeptember 2, 2010
    비즈니스센터앞 벤치에서 에도 무선인터넷 맘껏 이용가능
  • taiki w.
    taiki westOctober 7, 2013
    タクシーのお釣りはちゃんと数えましょう。入国直後にぼったくられた日本人より
  • Vivien D.
    Vivien DavadOctober 5, 2014
    ♡♡ Chillin'
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