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Starwood Preferred Guest® (SPG)

Sheraton Austin Hotel At The Capitol

Hotel and Meeting Room
Downtown Austin, Austin
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6.5/10
194
ratings
  • Jessica H.
    "SPG2014 is access code for free internet"(3 Tips)
    Joseph D.
    "They have a great breakfast buffet!"(2 Tips)
    TY
    "There's a coffee stain on the flr of our room."(2 Tips)
    Anthony C.
    "Service is so-so at reception, but Lacie in the lounge is the best."(4 Tips)
57 Tips and reviews
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  • Gluten-free Dallas
    Surprisingly nice for an older hotel.
  • Jedno F.
    Jedno Florestal3 weeks ago
    wifi kind of.
  • Sean P.
    Sean PatersonFebruary 24
    Under construction
  • Zachary R.
    Zachary RandAugust 4, 2015
    WiFi for SPG members is fast and free. Great service and friendly staff. Excellent location.
  • Lisette N.
    Lisette NMarch 31, 2015
    The aircon in this place is crazy, I'm freezing, in the hallways and the restaurant. The elevators are horrible too. Staff is very friendly though. Just bring a sweater.
  • Denys L.
    Denys LaiFebruary 5, 2015
    Just across the overpass from Franklin's.
  • Ken S.
    Ken SniderDecember 1, 2014
    About a ten minute walk to downtown not bad at all!
  • Jon C.
    Jon ClarkJune 26, 2014
    Go for a corner room. The walls are paper thin.
  • Jessica H.
    Jessica HewittApril 12, 2014
    SPG2014 is access code for free internet
  • Dominic S.
    Dominic SmithMarch 24, 2014
    For free in-room wi-fi use the access code 'SPG2014'
  • K.g. G.
    K.g. GutmanNovember 3, 2013
    Skip the Club Room Breakfast. It was pretty unspecial. But the coffee was good.
  • Jason N.
    Jason NealisAugust 5, 2013
    Wifi access code SPG2013
  • Rajbowski™
    Rajbowski™July 20, 2013
    Everything's bigger in Texas...except the showers in the Sheraton.
  • Felicia W.
    Felicia WillemsJune 27, 2013
    For this price, wifi should be included!
  • Rob G.
    Rob GJune 24, 2013
    Free wi-fi - not the fastest but free throughout the hotel!
  • Aaron P.
    Aaron PhillipsJune 3, 2013
    No fridge in room..
  • Danielle H.
    Danielle HopeMay 19, 2013
    Additionally, the new wifi code is SPG2013. However, you won't need it because the Internet won't seem to connect in the rooms! Ended up having to use a random available network.
  • Danielle H.
    Danielle HopeMay 19, 2013
    Worst water pressure EVER. It's ridiculous. And the TV literally took 5-10 minutes to turn on every time. Disappointed in the place for the amount of $$ spent to stay here!
  • Natalie B.
    Natalie BushmanApril 30, 2013
    The staff was very nice, but the hotel is very tired and is in need of updating. The chair and headboard were damaged. The price for hotel is not worth it. Will stay somewhere else next time.
  • Jen T.
    Jen T.April 28, 2013
    Nice lobby but terrible hotel rooms. Dirty room and old furniture. Gross dorm-style refrigerator.
  • Mar V.
    Mar ValApril 24, 2013
    Seriously.!!! how about replacing the torn furniture! That's just wrong!
  • Can A.
    Can AApril 9, 2013
    No internet @ Club Lounge. Huge downside.
  • Harpreet S.
    Harpreet SethiApril 9, 2013
    15 min from airport...after 11 pm
  • Harpreet S.
    Harpreet SethiApril 9, 2013
    poor quality internet at level 5
  • Harpreet S.
    Harpreet SethiApril 9, 2013
    fitness center on level 1
  • Harpreet S.
    Harpreet SethiApril 9, 2013
    ask for a parking pass at reception
  • Harpreet S.
    Harpreet SethiApril 9, 2013
    primitive looking air conditioning system
  • Harpreet S.
    Harpreet SethiApril 9, 2013
    no fridge in the room...
  • Saša Š.
    Saša ŠarunićMarch 11, 2013
    Pretty decent Gin Martini
  • Jim T.
    Jim TraisterMarch 10, 2013
    Finally found a clean bathroom at #sxsw...right outside the lobby here.
  • Andreas H. B.
    Andreas H. BockMarch 9, 2013
    There are sockets in the conference rooms. :)
  • Jim H.
    Jim HennesseyMarch 8, 2013
    If you are here for SXSW 2013 check out the higi Hub lounge to refresh and recharge.
  • J M.
    J MFebruary 23, 2013
    Not impressed at ALL. I will not stay here again. Last month I stayed at a Sheraton and it was great. This one microwave no fridge very loud not enough staff at check in and check out
  • Sam T.
    Sam TJanuary 16, 2013
    This place really is a pit - stained sheets, ripped seats, and generally filthy. Stay away!
  • Heather F.
    Heather FillmoreAugust 31, 2012
    Very sweet lady at the front desk. Our room was upgraded because it's our anniversary. ❤❤
  • Lowell R.
    Lowell RocolcolMay 9, 2012
    Should you leave your chargers, cologne or whatever in your room by the time you check out, don't trust that the housekeeping to keep it for you. Happened twice, no luck.
  • TY
    TYMarch 3, 2012
    There's a coffee stain on the flr of our room. And no safe or fridge
  • Austin American-Statesman
    Austin American-StatesmanFebruary 27, 2012
    Just a few steps from the state Capitol, the Sheraton has ample meeting space (it has hosted South by Southwest Interactive Festival panels).
  • angela s.
    angela schusterJanuary 18, 2012
    The gym is nicer than most
  • AD N.
    AD NysJanuary 5, 2012
    Try code SPG2012 for free 'Sheraton' in-room wifi.
  • Anthony C.
    Anthony ChanDecember 13, 2011
    Carpets are dated and amenities are above basic. Service is so-so at reception, but Lacie in the lounge is the best. The breakfast is actually good. Minuses is netted with a few pluses.
  • Traute H.
    Traute H. MalhotraNovember 4, 2011
    Totally overpriced for a room with dirty carpets and next to no amenities. Poor service at reception. Never again.
  • Lowell R.
    Lowell RocolcolOctober 5, 2011
    If you're platinum and have access to club lounge, Lacey has the most excellent customer service!
  • Tina C.
    Tina ClementsSeptember 1, 2011
    Due to no rain in the Austin area the hallways where the rms are located smell like wet animals!!! House keeping can't read do not disturb signs. Food over rated and over priced.
  • Missy
    MissyJuly 3, 2011
    FYI: Each dog is $60 per stay.
  • Heather C.
    Heather CammJune 26, 2011
    I recommend staying at another hotel.
    Upvoted 3 weeks ago
  • Danny N.
    Danny NouriJune 5, 2011
    Here at the Sheraton Austin Hotel at the Capitol.
  • Mark N.
    Mark NguiApril 10, 2011
    Free internet in the lobby albeit very slow Internet. Fastest downstairs by the restaurant.
  • taylor h.
    taylor hostMarch 12, 2011
    Use wifi code "google" free internets. Nom
  • Sybril B.
    Sybril BennettMarch 12, 2011
    Grab a cab or leave at least 20 minutes to walk from Convention Center.
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