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Starwood Preferred Guest® (SPG)

Sheraton Austin Hotel At The Capitol

Hotel and Meeting Room · Downtown Austin
701 E 11th St (I-35 Frontage Rd.), Austin, TX 78701, United States
Credit Cards:
Yes (incl. American Express)

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Based on 144 votes

People have mixed feelings about this place

  • What you need to know
    Jason N.
    "Wifi access code SPG2013"(3 Tips)
    Joseph D.
    "They have a great breakfast buffet!"(2 Tips)
    "There's a coffee stain on the flr of our room."(2 Tips)
    Anthony C.
    "Service is so-so at reception, but Lacie in the lounge is the best."(4 Tips)
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54 tips and reviews.

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  • friendly staff
  • Zach R.

    WiFi for SPG members is fast and free. Great service and friendly staff. Excellent location.

    Zach Rand · August 4
  • Lisette N.

    The aircon in this place is crazy, I'm freezing, in the hallways and the restaurant. The elevators are horrible too. Staff is very friendly though. Just bring a sweater.

    Lisette N · March 31
  • Denys L.

    Just across the overpass from Franklin's.

    Denys Lai · February 5
  • Ken S.

    About a ten minute walk to downtown not bad at all!

    Ken Snider · December 1, 2014
  • Jon C.

    Go for a corner room. The walls are paper thin.

    Jon Clark · June 26, 2014
  • Jessica S.

    SPG2014 is access code for free internet

    Jessica Sanders · April 12, 2014
  • Dominic S.

    For free in-room wi-fi use the access code 'SPG2014'

    Dominic Smith · March 24, 2014
  • K.g. G.

    Skip the Club Room Breakfast. It was pretty unspecial. But the coffee was good.

    K.g. Gutman · November 3, 2013
  • Jason N.

    Wifi access code SPG2013

    Jason Nealis · August 5, 2013
  • Rajbowski™

    Everything's bigger in Texas...except the showers in the Sheraton.

    Rajbowski™ · July 20, 2013
  • Felicia W.

    For this price, wifi should be included!

    Felicia Willems · June 27, 2013
  • Rob G.

    Free wi-fi - not the fastest but free throughout the hotel!

    Rob G · June 24, 2013
  • Aaron P.

    No fridge in room..

    Aaron Phillips · June 3, 2013
  • Danielle H.

    Additionally, the new wifi code is SPG2013. However, you won't need it because the Internet won't seem to connect in the rooms! Ended up having to use a random available network.

    Danielle Hope · May 19, 2013
  • Danielle H.

    Worst water pressure EVER. It's ridiculous. And the TV literally took 5-10 minutes to turn on every time. Disappointed in the place for the amount of $$ spent to stay here!

    Danielle Hope · May 19, 2013
  • Natalie B.

    The staff was very nice, but the hotel is very tired and is in need of updating. The chair and headboard were damaged. The price for hotel is not worth it. Will stay somewhere else next time.

    Natalie Bushman · April 30, 2013
  • Jen T.

    Nice lobby but terrible hotel rooms. Dirty room and old furniture. Gross dorm-style refrigerator.

    Jen T. · April 28, 2013
  • Mar V.

    Seriously.!!! how about replacing the torn furniture! That's just wrong!

    Mar Val · April 24, 2013
  • Can A.

    No internet @ Club Lounge. Huge downside.

    Can A · April 9, 2013
  • Harpreet S.

    15 min from airport...after 11 pm

    Harpreet Sethi · April 9, 2013
  • Harpreet S.

    poor quality internet at level 5

    Harpreet Sethi · April 9, 2013
  • Harpreet S.

    fitness center on level 1

    Harpreet Sethi · April 9, 2013
  • Harpreet S.

    ask for a parking pass at reception

    Harpreet Sethi · April 9, 2013
  • Harpreet S.

    primitive looking air conditioning system

    Harpreet Sethi · April 9, 2013
  • Harpreet S.

    no fridge in the room...

    Harpreet Sethi · April 9, 2013
  • Saša Š.

    Pretty decent Gin Martini

    Saša Šarunić · March 11, 2013
  • Jim T.

    Finally found a clean bathroom at #sxsw...right outside the lobby here.

    Jim Traister · March 10, 2013
  • Andreas H. B.

    There are sockets in the conference rooms. :)

    Andreas H. Bock · March 9, 2013
  • Jim H.

    If you are here for SXSW 2013 check out the higi Hub lounge to refresh and recharge.

    Jim Hennessey · March 8, 2013
  • J M.

    Not impressed at ALL. I will not stay here again. Last month I stayed at a Sheraton and it was great. This one microwave no fridge very loud not enough staff at check in and check out

    J M · February 23, 2013
  • Sam T.

    This place really is a pit - stained sheets, ripped seats, and generally filthy. Stay away!

    Sam T · January 16, 2013
  • Heather F.

    Very sweet lady at the front desk. Our room was upgraded because it's our anniversary. ❤❤

    Heather Fillmore · August 31, 2012
  • Lowell R.

    Should you leave your chargers, cologne or whatever in your room by the time you check out, don't trust that the housekeeping to keep it for you. Happened twice, no luck.

    Lowell Rocolcol · May 9, 2012
  • TY

    There's a coffee stain on the flr of our room. And no safe or fridge

    TY · March 3, 2012
  • Austin American-Statesman

    Just a few steps from the state Capitol, the Sheraton has ample meeting space (it has hosted South by Southwest Interactive Festival panels).

    Austin American-Statesman · February 27, 2012
  • angela s.

    The gym is nicer than most

    angela schuster · January 18, 2012
  • AD N.

    Try code SPG2012 for free 'Sheraton' in-room wifi.

    AD Nys · January 5, 2012
  • Anthony C.

    Carpets are dated and amenities are above basic. Service is so-so at reception, but Lacie in the lounge is the best. The breakfast is actually good. Minuses is netted with a few pluses.

    Anthony Chan · December 13, 2011
  • Traute H.

    Totally overpriced for a room with dirty carpets and next to no amenities. Poor service at reception. Never again.

    Traute H. Malhotra · November 4, 2011
  • Lowell R.

    If you're platinum and have access to club lounge, Lacey has the most excellent customer service!

    Lowell Rocolcol · October 5, 2011
  • Tina C.

    Due to no rain in the Austin area the hallways where the rms are located smell like wet animals!!! House keeping can't read do not disturb signs. Food over rated and over priced.

    Tina Clements · September 1, 2011
  • Missy

    FYI: Each dog is $60 per stay.

    Missy · July 3, 2011
  • Heather C.

    I recommend staying at another hotel.

    Heather Camm · June 26, 2011
  • Danny N.

    Here at the Sheraton Austin Hotel at the Capitol.

    Danny Nouri · June 5, 2011
  • Mark N.

    Free internet in the lobby albeit very slow Internet. Fastest downstairs by the restaurant.

    Mark Ngui · April 10, 2011
  • taylor h.

    Use wifi code "google" free internets. Nom

    taylor host · March 12, 2011
  • Sybril B.

    Grab a cab or leave at least 20 minutes to walk from Convention Center.

    Sybril Bennett · March 12, 2011
  • Joseph D.

    They have a great breakfast buffet!

    Joseph Dickinson · February 11, 2011
  • ALL In L.

    Going to TCEA 2011? Stop by the ALL In Learning booth and ask about "Tap It, Click It, Scan It". You might even win an iPod Touch or iPad!

    ALL In Learning · February 7, 2011
  • Dale Y.

    $10 for wifi?! WTF!!

    Dale Yams · December 5, 2010

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