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Starwood Preferred Guest® (SPG)

Sheraton Boston Hotel

Hotel and Event Space
Prudential - St. Botolph, Boston
  • Aaron U.
    "Shopaholics beware: Prudential Center is next door!"(3 Tips)
    "Beautiful views, amazinf food, and amazing staff."(11 Tips)
    Joel R.
    "few blocks on Boylston"(2 Tips)
    Paul H.
    "Only place around with a Microsoft Surface in the lobby."(2 Tips)
99 Tips and reviews
  • scenic views
  • prudential center
  • valet parking
  • breakfast food
  • comfortable rooms
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  • Popular
  • Peter d.
    Peter den HartogDecember 16, 2016
    Good hotel - fast wifi and a nice view. Located next to a good shopping street in Boston!
  • Nauman N.
    Nauman NoorNovember 11, 2016
    Been here 10+ times
    Close to all the shopping areas though commute via cab to financial district can be long. Recommend if you are able to walk everywhere
  • Megan P.
    Megan POctober 12, 2016
    South Tower is beautiful, rooms are large and very clean!!
  • Megan P.
    Megan POctober 12, 2016
    Second time here, SO disappointed in rooms in North Tower. Sad excuse for a Sheraton! South Towers are clearly updated and taken care of much better than North.
  • Philippa W.
    Philippa WadsworthAugust 11, 2016
    Loved every minute here! Big, clean rooms. Good beds, super pool& gym
  • Philippa W.
    Philippa WadsworthAugust 5, 2016
    Great greater greatest hotel! Love the huge gym and dito pool. Great beds and friendly staff
  • mike l.
    mike labellaMay 21, 2016
    Been here 25+ times
    Tips need to be updated. Wifi is free and works fine!!!
  • Jumanah Y.
    Jumanah YMay 20, 2016
    Fantastic river view 😍😍😍 upon request
  • Samantha L.
    Samantha LeeFebruary 27, 2016
    I stay here every time I'm in Boston. Unbeatable location.
  • Valentin G.
    Valentin GuerinJanuary 27, 2016
    Nice view from the SPG lounge!
  • Tian F.
    Tian FangDecember 12, 2015
    Park at Prudential Center, $14 overnight if you buy anything at the shops or even coffee stores
  • Ha D.
    Ha DiemNovember 12, 2015
    It's one of the few Boston hotels with a pool, very nice Sheraton! And definitely call and ask for express check out the night before to beat the long check out lines in the morning.
  • ChanLing B.
    ChanLing BeswickSeptember 7, 2015
    Guest services weren't responsive. Our tv remote wasn't working, and twice I called them and they said someone would come up to fix it, but both times no one came.
  • Michael H.
    Michael HarleyAugust 27, 2015
    Skip the $25 breakfast or the $40 continental on the club and go down the block to Thorntons for breakfast. Normal cafe prices and good food.
  • Todd H.
    Todd HamiltonAugust 21, 2015
    The indoor/outdoor pool is unique in downtown Boston
  • Talal A.
    Talal AleissaAugust 1, 2015
    Nice hotel
  • The Product Poet
    The Product PoetJuly 31, 2015
    Great place for a conference venue.
  • Candid Cuisine
    Candid CuisineJune 25, 2015
    There's free water near the restroom at the lobby
  • Daniel P.
    Daniel PollardMarch 5, 2015
    Suites are nice. Friendly staff. Good beers in the restaurant.
  • Don D.
    Don DiamantJanuary 26, 2015
    Valet parking may just be worth it if you self park you could be walking a long ways with your bags, we sure did.
  • James C.
    James CNovember 22, 2014
    Been here 5+ times
    Expensive but totally worth it. Except for the elevators.
  • Alex F.
    Alex FishNovember 10, 2014
    Been here 5+ times
    Rediscover Sheraton
  • Dave S.
    Dave SongaylloAugust 26, 2014
    Nothing says lame like $10 a day for so-so internet access.
  • Pat A.
    Pat AddamsAugust 21, 2014
    free mini bar usage when you tip the front desk twenty dollars
  • Juanita B.
    Juanita ButcherAugust 15, 2014
    The party's started.
  • Juanita B.
    Juanita ButcherAugust 14, 2014
    Traveling to Foxwoods with members. We are TIRED and HUNGRY no snacks on bus. Take me back to the hotel.
  • Tricia S.
    Tricia StephanchickMay 28, 2014
    Been here 25+ times
    There seems to be a lot of theft rumors from guests housekeeping has been in my room when do not disturb tag is on the door. The sit around or wait in the halls and see who leaves..
  • Laurie D.
    Laurie DesAutelsMay 28, 2014
    Been here 5+ times
    Starbucks in the lobby accepts Gold cards!!
  • mary
    maryApril 15, 2014
    An amazing hotel in the heart of boston. Beautiful views, amazinf food, and amazing staff.
  • Michael T.
    Michael TubmanApril 13, 2014
    Staff are rude in the ballrooms.
  • Eric A.
    Eric AndersenApril 13, 2014
    Been here 5+ times
    Beware the point of no return.
  • Eric A.
    Eric AndersenApril 12, 2014
    Been here 5+ times
    Wow the elevators are slow in this hotel — 10-minute waits are not unusual
  • Chad W.
    Chad WilliamsMarch 26, 2014
    Valet parking is $47/day whereas do-it-yourself is $40/day, and you can't come and go as you please! Just pay for valet for peace of mind.
  • clara e.
    clara elisaDecember 12, 2013
    COUNTDOWN TO THE 80S THIS NYE at Sheraton Copley Hotel -Constitution Ballroom, Boston, MA, early @ Tuesday December 31 2013.Grab your tickets @
  • Victoria E.
    Victoria ElliDecember 10, 2013
    The Resolution Balla NYE 2014 party at Sheraton Boston Hotel Copley Square, Boston, MA, early @ Tuesday December 31 2013. Grab your tickets now. @
  • Victoria E.
    Victoria ElliDecember 10, 2013
    40 Plus Back Bay Gala New Years at Sheraton Boston Hotel Copley Square, Boston, MA, early @ Tuesday December 31 2013. Grab your tickets @
  • Bradley W.
    Bradley WilsonNovember 15, 2013
    Avoid Starbucks in lobby. Overpriced. Understaffed. And it isn't a real Starbucks. They don't recognize Starbucks coupons there but they take Starbucks electronic money.
  • Tiffany W.
    Tiffany WuOctober 23, 2013
    The employees here don't give a shit about customer service, and my room smelled like B.O. I'm never coming back to this hotel.
  • Shola S.
    Shola SoyeleOctober 7, 2013
    The lobby is great for pple watching and it's got free wifi too
  • Becky P.
    Becky PriceAugust 31, 2013
    Been here 5+ times
    Decent room, good proximity to Fenway, the T, and boylston street bars. Friendly housekeeping staff, very unfriendly concierge. Comfy bed, clean room, no microwave or minifridge. Not enough elevators.
  • Blair K.
    Blair KleinAugust 14, 2013
    Open air pool when weather is nice.
  • Aaron U.
    Aaron UelandAugust 6, 2013
    Rooms are small but very nice. Ask for a high floor river view room. Breakfast buffet is pricey but the breakfast chef turns out a good omelette. Shopaholics beware: Prudential Center is next door!
  • Vishal K.
    Vishal KhanapureAugust 3, 2013
    Been here 5+ times
    This is a brilliant hotel. The staff is courteous, the rooms are luxurious and, if you are in a high floor room, the view is amazing.
  • Janice Y.
    Janice YoonAugust 1, 2013
    Room is relatively small...
  • Caitlin G.
    Caitlin GarziJuly 14, 2013
    The elevator takes forever, and if you're on a lower floor expect to have to pack into an overcrowded elevator
  • Kelle B.
    Kelle BurnsJuly 12, 2013
    Lovely, but old hotel right next to Berklee College of Music & Prudential Center. Starbucks in lobby.
  • Tina N.
    Tina NonApril 7, 2013
    Great hotel! Very centralized, close to everything.
  • Matthieu V.
    Matthieu VollmerApril 3, 2013
    The 33rd ASLMS Annual Conference was held here April 3-7, 2013. Had a great event in the Hynes Convention Center. or @aslmsedu
  • Rachel D.
    Rachel DiFioreMarch 2, 2013
    If you expect any sort of sanity in parking, you won't find it here. Spring the extra money and use the valet.
  • E jinn C.
    E jinn CheangFebruary 22, 2013
    Been here 100+ times
    View from the rooftop!!
  • Tom B.
    Tom BowcutFebruary 9, 2013
    Been here 5+ times
    Enjoy the Wii in the lobby
  • Howard
    HowardJanuary 14, 2013
    Been here 5+ times
    If you are Starwood platinum hotel has lots of suites for upgrade
  • Jen D.
    Jen DiamondDecember 30, 2012
    Nice rooms. Free wifi. Central location.
  • Adam H.
    Adam HuttonDecember 17, 2012
    They have better oatmeal than Indianapolis and Dallas Sheraton's. Nice gym.
  • Aytuğ E.
    Aytuğ ErinSeptember 18, 2012
    this is Sheraton sheraton sheraton :)
  • Brandon S.
    Brandon SidesAugust 28, 2012
    Been here 10+ times
    Get the picture Sheraton; you have an amazing hotel, that's why we paid for it. Your Internet is slow and we shouldn't have to pay for it.
  • Ed N.
    Ed N.August 8, 2012
    Been here 5+ times
    Honestly, give yourself an extra 5-10 minutes for the elevator wait, and milk run if you are on a higher floor.
  • Randy S.
    Randy SimmonsAugust 7, 2012
    Club lounge has a great view and Jura espresso machine. Breakfast is passable. just
  • Michael B.
    Michael B.July 20, 2012
    Been here 5+ times
    This is a nice place 2 stay the nite in Boston.
  • Zombie Prep N.
    Get ripped at the bar, shop the Pru, sober up at the lobby Starbucks.
  • Katherine M.
    Katherine MaguireMay 10, 2012
    Grayson at the front desk is awesome!
  • Bill P.
    Bill P.April 16, 2012
    Hundred kHeads, II ....oil @@@Iris
  • Slava M.
    Slava MatveychukMarch 9, 2012
    Been here 50+ times
    Free Starbucks and WiFi if You're Platinum. Hollar!
  • Rachel K.
    Rachel KFebruary 20, 2012
    In town on business? Find a good place to eat, drink and enjoy your stay with the Sonnhalter Insider’s Guide to Boston. Read more
  • Jake S.
    Jake SmithJanuary 2, 2012
    The LimoLiner bus line leaves for New York City from the back of this hotel.
  • Paul H.
    Paul H.December 31, 2011
    Been here 10+ times
    Only place around with a Microsoft Surface in the lobby. Go check it out!
  • Jamie H.
    Jamie HutchinsNovember 26, 2011
    $13 per device for wifi in your room, somewhat steep.
  • Kristofer H.
    Kristofer HarrisonNovember 24, 2011
    Don't expect a quick check-in. 30 minute wait minimum. Hire more people.
  • Tara T.
    Tara TrinityNovember 13, 2011
    Great place!! If you want to see the city take the old trolley tour. This place is close to Copley square easy access to mbta and a mall inside. Five finger napkin is good and a ton of places....
  • Joel R.
    Joel ReyesNovember 6, 2011
    The Starbucks in the lobby is ridiculously overpriced! ($2.25 for a tall coffee -- $1.50 everywhere else in Boston). Walk a few blocks on Boylston or pretty much anywhere else for a cup of Joe.
  • Seva
    SevaOctober 15, 2011
    There is a Starbucks in the lobby + free wifi
  • Jayna W.
    Jayna WallaceOctober 5, 2011
    Order the milk & cookies from room service. Best $10 I spent this trip.
  • Britton E.
    Britton EdwardsSeptember 25, 2011
    Jam to 311 in the loby... Interesting vibe.
  • teresa S.
    teresa SchmitzAugust 20, 2011
    comfortable rooms, great location
  • Ali L.
    Ali LomneckAugust 4, 2011
    Great 2-day stay. They will hold your baggage after check out if you aren't leaving right away.
  • Michel
    MichelJuly 21, 2011
    Been here 5+ times
    Warning connecting more than one Internet device to WiFi means a $10 charge. It can't be found anywhere that they do this but we noticed it on the folio on our tv. Their website doesn't mention this.
  • Michel
    MichelJuly 20, 2011
    Been here 5+ times
    There is Wifi in the hotel, free in public areas and $10 in room.
  • Lisa B.
    Lisa BJuly 5, 2011
    Very nice hotel. Conveniently connected to Hynes Con Center and Shops at Prudential Tower
  • Vicente G.
    Vicente GoettenJune 20, 2011
    Nice (and pricey) hotel Read more
  • Barbara C.
    Barbara C.June 12, 2011
    Been here 5+ times
    One of the best hotel gyms I've ever used! Lots of cardio machines, full sets if weights and weight machines--better than some regular gyms!
  • Jessi
    JessiJune 2, 2011
    Full service Starbucks in the lobby with wifi.
  • Colleen S.
    Colleen SchaeferMay 12, 2011
    Been here 10+ times
    New Reno is awesome!
  • Jen C.
    Jen CooperMarch 25, 2011
    Very bad experience. Laptop was stolen from my room and security seemed reluctant to help. Their findings were inconclusive. There are WAY better Starwood properties in Boston to stay at
  • Cindy C.
    Cindy ChiuchioloMarch 14, 2011
    Get a room higher up for a nice view (photo from 9th floor).
  • John O.
    John O'DonnelMarch 13, 2011
    Rooms in the north tower are larger, but dated.
  • Regina C.
    Regina ConnorsFebruary 16, 2011
    Been here 5+ times
    Scandalous for a hotel in the 2nd decade of the 21st century to charge $10 for low-medium speed Internet in-room. Unconscionable when lower priced boutique hotels have free hi-speed in-room.
  • Razorfish Client Summit
    Razorfish Client SummitOctober 12, 2010
    Have you checked out the Microsoft Surface table in the lobby by the concierge? Pull up an interactive map of Boston, find local restaurants or destinations, play chess, checkers, or just plain play.
  • Razorfish Client Summit
    Razorfish Client SummitSeptember 20, 2010
    Welcome to the Sheraton Boston! Did you know Boston Cream Pie is the official dessert of Massachusetts?
  • Josh R.
    Josh RossApril 4, 2010
    As of April 3rd choose any conference room when prompted and the password for lobby wifi is: Flower
  • JP G.
    JP GarveyMarch 26, 2010
    Been here 10+ times
    25th floor north facing rooms have an incredible view of Boston & Cambridge.
  • Jane
    JaneMarch 26, 2010
    Been here 5+ times
    Free WiFi in the lobby. Wired in rooms. $9.95 a day.. FTL.
  • Duane S.
    Duane SibillyMarch 25, 2010
    Been here 5+ times
    Bring alternate means of getting on the Internet. There is NO WiFi in the hotel and they charge $10/day for wired in-room access.
  • Carlos S.
    Excelente ubicación! Tienes todo alrededor! Centro comercial, restaurantes, estación de tren.
  • Jorge ivan T.
    Jorge ivan ToroOctober 6, 2016
    Muy lindo y buen servicio
  • Sehee K.
    Sehee KimMay 3, 2015
    회원 등록하면 와이파이 무료, 덕분에 10일간 잘 썼습니다. 몰하고 연결되어 있고 다양한 식당, 그리고 가 좋은 호텔
  • Анастасия А.
    Отель не очень уютный, пусть и шикарный. В номере было прохладно, но зато хороший вид из окна.
  • Sandro D.
    Sandro DragoAugust 6, 2014
    Camere spaziose e luminose
  • Mônica G.
    Mônica GirardAugust 30, 2013
    Muito bem localizado. $$$$$
  • Mônica G.
    Mônica GirardAugust 30, 2013
    Muito bem licaluzadi! $$$$$
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