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Starwood Preferred Guest® (SPG)

Sheraton Chicago Hotel & Towers

Hotel, Bar, and Meeting Room · Streeterville
301 E North Water St (at Columbus Dr.), Chicago, IL 60611, United States
Beer, Wine
Credit Cards:
Yes (incl. Discover & Visa)

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Based on 251 votes

People like this place

  • What you need to know
    iNYCity S.
    "Ask for the upgrade with water river view from your room!"(9 Tips)
    Ava H.
    "... even on the 23rd fl! Link cafe is a nice quiet space to relax on weekends..."(2 Tips)
    Doug B.
    "The swimming pool is small but does the job."(2 Tips)
    Tiffani L.
    "Comfy bed.. Perfect for a princess ;)"(2 Tips)
Log in to leave tips at this venue!
  • Recent
  • Popular

122 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • scenic views
  • link cafe
  • indoor pool
  • comfy beds
  • breakfast food
  • intimate
  • surf & turf
  • dancing
  • wine
  • desserts
  • quiet
  • hotel
  • beer
  • staff
  • dinner
  • lounges
  • lakes
  • airports
  • piers
  • concierge
  • Amith P.

    Take the beer survey. Win a $500 beer card! Read more

    Amith Patil · 1 week ago
  • jiresell

    Convenient to all the River North and Michigan Avenue attractions and restaurants. The staff is great!

    jiresell · 1 week ago
  • Vlad D.

    Great place for a convention! #YRNC2015

    Vlad Davidiuk · October 5
  • Rose G.

    Customer service is good unless you are dealing with the front desks. They have that rude/polite vibe.

    Rose Glenn · June 23
  • Karen J.

    The #AERA2015CONFERENCE is held here

    Karen Johnson · April 16
  • Wrigley F.

    Restaurants here are abysmal! Especially LB Bistro and Patisserie which neither a bistro nor a patisserie! Walk a block north to Illinois St to eat at either Bellweather or Niu Japanese Fusion Lounge.

    Wrigley Fielder · March 9
  • Barbara H.

    The gym is 24 hr access and it overlooks the river!

    Barbara Hopkins · February 7
  • Paul S.

    Nice place but holy crap... For the price you'd think parking would be half of what it is and at the very least they could give you free wi-fi and breakfast!

    Paul Shimmons · December 23, 2014
  • Ralph G.

    Great place to stay. Wonderful amenities. Breathtaking views!

    Ralph Gomez · November 29, 2014
  • Tonya R.

    Use valet!

    Tonya Regiro · November 4, 2014
  • CoCo

    Great customer service.

    CoCo · October 26, 2014
  • Stephanie H.

    Largest ballroom in the city.

    Stephanie Hardiman Simon · October 18, 2014
  • Ryan K.

    Somewhat confusing place to have a big conference because of all the floor hopping. But very pleasant views and good service.

    Ryan K. · October 7, 2014
  • Carl V. L.

    As an SPG platinum guest, I was extremely displeased both with the service and check-in attendants, who locked me out of my room three nights into the stay for "nonpayment," which was mistake. C-

    Carl V. Lewis · September 28, 2014
  • Rob P.

    The ballrooms on the fourth floor and the hallways and lobbies around them are horribly short on power outlets. Charge your devices before going to events there.

    Rob Pegoraro · September 27, 2014
  • Richard C.

    River view is what to ask for. Only free wifi in lobby. Do not be fooled as 8th floor is the first floor of rooms.

    Richard Caplan · August 17, 2014
  • iNYCity S.

    Ask for the upgrade with water river view from your room!

    iNYCity S · July 1, 2014
  • Luiz Claudio C.

    A very special place to stay when in Chicago.

    Luiz Claudio Castro · June 22, 2014
  • Mitchell S.

    Overnight parking is $45! Outrageous! Forget the rental car, used Echo Limousine 773-774-1074. Same price to and from airport as a rental for 2 days with parking.

    Mitchell S · January 23, 2014
  • isela

    Beds so comfy you don't want to get up in the morning. But the in-room Starbucks coffee and Tazo teas are motivating ☕️ 😋

    isela · January 18, 2014
  • Victoria S.

    Beautiful river view rooms

    Victoria Sylvain · November 6, 2013
  • Amber

    Don't even breath on the mini bar or they'll charge you $7 for snickers!! Wow!

    Amber · October 27, 2013
  • Claudia C.

    Will never stay here again. No Msnbc. Really?

    Claudia Costa · October 17, 2013
  • Chad B.

    Here annually for a conference and never like it. Thermostats don't work / "save energy", TVs on fritz, bad location, dated decor, blah. MUCH prefer Renaissance for less money.

    Chad Buchanan · October 13, 2013
  • Dora T.

    Free WiFi in lobby

    Dora T · October 7, 2013
  • Alexandra F.

    Had an issue with room not being properly cleaned but the front desk switched our room and upgraded us. We had a great stay and would stay there again.

    Alexandra Faught Bivins · September 30, 2013
  • Tanuu👄❤

    The view is fantastic!!!

    Tanuu👄❤ · September 7, 2013
  • Tiffani L.

    Comfy bed.. Perfect for a princess ;)

    Tiffani Lee · September 2, 2013
  • Emily G.

    Best lounge I've seen at a Starwood property in a while!!

    Emily Graham · August 14, 2013
  • Aundrea J.

    I think staff seems helpful and happy.

    Aundrea Judd · August 3, 2013
  • LimoBank S.

    Call for car services early in the morning or the day before your airport transfer or special event... LimoBank reservations 1-888-546-6988

    LimoBank Services · July 21, 2013
  • Adwoa

    Elizabeth does a wonderful job planning any event or meeting here. If you need a place to hold your event I suggest giving her a call!

    Adwoa · July 20, 2013
  • Janet T.

    If you have a Droid, download and use foxfi app. Your phone can power all of your devices free, just be sure you have a good data plan!

    Janet Thaeler · July 17, 2013
  • Keep It Klassy Models A.

    Just don't like when Kids are in the hotel.They can be a bit much .making all that noisrf

  • María F.

    3103 always have wifi, and L is the guest name. You're welcome.

    María Fernanda · July 10, 2013
  • Felix S.

    Borrow your umbrella when it isn't raining; they tend to run out when it is.

    Felix Salmon · June 15, 2013
  • Terry G.

    $14 a day for basic WiFi?! Seriously?! #Ripoff

    Terry Goldman · May 11, 2013
  • Joe R.

    Not sure if I got an old room but its outdated and musty. Showed up and bedcover has stains all over it. Great gym for a hotel though and nice location.

    Joe Rockhill · May 6, 2013
  • Ava H.

    Ask for the water view- construction during weekdays is loud- even on the 23rd fl! Link cafe is a nice quiet space to relax on weekends - riverwalk out to the lake is perfect for a morning run

    Ava H · April 1, 2013
  • Keep It Klassy Models A.

    Spend a little extra and get the suites.there like a damn 1br apartment

  • dean n.

    Busiest hotel gym I've ever seen! Heathy guests...and some pretty unhealthy ones too;)

    dean nicolls · March 27, 2013
  • Rob M.

    Join SPG on your iPhone app, then go thought the SPG check in

    Rob Mehta · March 26, 2013
  • Justin C.

    Not sure about the bad tips we had a GREAT weekend. Staff was friendly and helpful view was awesome. Make sure to get a west facing room as highs possible.

    Justin Crabb · March 25, 2013
  • Doug B.

    The swimming pool is small but does the job. Also features great views of the city. :-)

    Doug Belshaw · March 16, 2013
  • Amelia M.

    Find a great deal on Expedia, saved me a ton!

    Amelia Moore · March 8, 2013
  • Amy A.

    Get a river view. You can walk to many downtown spots within minutes from here.

    Amy A. · March 3, 2013
  • Nicole E.

    14 dollars for Internet access is a bit steep. It's free in most hotels. Also for a 4 star hotel I wish I couldn't hear neighbors using their bathroom.

    Nicole Engel · February 21, 2013
  • Beer M.

    There are better places to stay downtown for the same $$.

    Beer Medean · February 18, 2013
  • Leila E.

    Request a room with a view!

    Leila Ellis-Nelson · February 17, 2013
  • Keep It Klassy Models A.

    Allways Stay here.Also when I travel.


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