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Starwood Preferred Guest® (SPG)

Sheraton Dallas Hotel

Hotel
City Center District, Dallas
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7.9/10
421
ratings
  • Mark M.
    "Center Tower is MUCH better."(5 Tips)
    Fernando S.
    "Love the service and the SPG lounge"(3 Tips)
    Keith K.
    "Miss Jackie in the SPG lounge is pretty special."(2 Tips)
    chelsea w.
    "Rooftop pool on the 4th floor is awesome for pasty visitors."(2 Tips)
115 Tips and reviews
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  • Vlad D.
    Great hotel. Heart of downtown, great proximity to everything, good service. Asked for quietest room, they gave me one on top floor on the opposite end of the side of the building from everyone else.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Club floor rooms are very comfy. Remodeled and modern. Awesome service, even when the hotel is crowed.
    Upvoted Aug 14
  • Zach W.
    Zach WhiteOctober 13, 2015
    The nickel & dime motel. Internet $12.99 a night, storage fee if you have anything shipped to you, valet costs, parking too unless you keep your room key. Breakfast = $22.
  • CathyAnn H.
    CathyAnn HenrySeptember 29, 2015
    Eat somewhere else. The overpriced food is awful.
  • CathyAnn H.
    CathyAnn HenrySeptember 27, 2015
    Room is huge. Furnishings a bit beat up and decor needs an update. Nice large magnified makeup mirror but bathroom lighting is so bad that it hardly matters.
  • Fernando S.
    Fernando SerranoSeptember 18, 2015
    Love the service and the SPG lounge
  • Stacie D.
    Stacie DSeptember 13, 2015
    Restrooms on the first floor are nice and tidy and smell great too! Just a tip in case you happen to be just passing through 😀
  • Susan B.
    Susan BlackAugust 13, 2015
    Excellent customer service! Love the Sheraton!
  • M M.
    M MorganApril 26, 2015
    Good location! nice walk to Dakota's and Dallas Chophouse. We do this every year.
  • David M.
    David MoranApril 25, 2015
    In town for a conference. I usually stay at the Hyatt Regency but this was a better location for this business trip. I was impressed. Very nice room, good service. National Coin Grading Service. Read more
  • Lauren H.
    Lauren HsuApril 8, 2015
    The gym in center tower
  • Carlos L.
    Carlos LopezMarch 19, 2015
    Good service, rooms are clean. They have a great gym (fitness center) and an outdoor pool. Very convenient if you are staying in downtown Dallas for business.
  • Kimberly B.
    Kimberly BarnettMarch 18, 2015
    Great workout toom
  • @mrfboyer
    @mrfboyerJanuary 14, 2015
    Really nice hotel gym. Best in Dallas I believe.
  • Heather T.
    Heather TOctober 17, 2014
    What's not to love. Peet's coffee shop opens at 6. The gym is state of the art. Restaurants are within a mile. The standard double bed rooms are about 300-320 sqft and spacious. I love this hotel.
  • Amanda G.
    Amanda GarrisonAugust 28, 2014
    I stayed here for anime fest 14. Had a great view, nice spacious room, was able to get an extra roll away bed for a friend sharing the room, and customer service was very nice.
  • Tina M.
    Tina Manning-BartonJuly 30, 2014
    Forgot to mention that if you ask for the Sheraton Preferred Guest Card you get free wifi and the card is free too.
  • Tina M.
    Tina Manning-BartonJuly 30, 2014
    The staff has been amazing this go around!
  • Travis J.
    Travis JensenJuly 20, 2014
    Best gym in a hotel that I have ever seen. The Draft bar and restaurant though is a bit overpriced and the food isn't that good.
  • Mzzz J.
    Mzzz JonesJune 17, 2014
    Do not order room service late. They will not come. I waited over an hour and a half and ended up canceling.
  • Miguel A.
    Miguel AltoroJune 2, 2014
    Take the skywalk over to the Marriott and you'll find lots of places to eat
  • Carlos V.
    Carlos VallejoMay 26, 2014
    Nice rooms very slow front desk staff. Forgot my key in the room and took them about 30 mins to give me new one. Above all very pleased here. But be prepared for at least 30 min check in.
  • al l.
    al ludwigsMay 12, 2014
    Food is excellent, and the gym is fair.
  • al l.
    al ludwigsMay 4, 2014
    Great place to stay.
  • al l.
    al ludwigsMay 3, 2014
    Great roof top swim.
  • al l.
    al ludwigsMay 3, 2014
    Service is over the top.
  • Eduardo H.
    Eduardo HernandezApril 12, 2014
    Nice hotel, gently people at front desk, good service!
  • The Most Interesting Man in the World
    I speak from experience when I say you don't want to turn down their turn down service.
  • Matt F.
    Matt FusfieldJanuary 15, 2014
    Avoid rooms by the elevator unless you like the sound of a freight train going through your room
  • David C.
    David CohenDecember 29, 2013
    Tip the person that you register in with and ask if they can upgrade you to one of the suites. Even the jr executive suites are really big and nice.
  • Social N.
    Social News NetworkDecember 5, 2013
    Really enjoyed staying at this hotel. They accommodated my sister and my needs with great willingness and ease. Their staff was wonderful -- from the man at check-in to the server at the restaurant.
  • JB F.
    JB FinnellNovember 16, 2013
    Check in and check out were quite tedious with only 2 people at the counter on the first day of a major conference.
  • Chuck M.
    Chuck MarceloNovember 2, 2013
    If your tux pants shrunk, use black duct tape and a cumber bun.
  • Mark M.
    Mark MacDonaldOctober 4, 2013
    South Tower internet is spotty to say the least. Center Tower is MUCH better. Need to work? Insist on center tower.
  • Anita C.
    Anita ChismSeptember 16, 2013
    Like Wal-Mart, there's a line of about 25 people waiting and only 2 people checking us in....
  • Brad B.
    Brad BSeptember 11, 2013
    Request center tower; pool view.
  • T Vivian D.
    T Vivian DavisAugust 14, 2013
    Do NOT stay in the South Tower unless you want bad A/C! What hotel makes the customer come all the way back down to the registration desk (lugging all their luggage) when their room key won't work?
  • Latinflyboy
    LatinflyboyAugust 9, 2013
    Air conditioning in the rooms suck! Not sure if its part of the hotel trying to be "green" or not but it sucks big time!
  • Gina B.
    Great staff. Great amenities. The hotel is on the DART so you have access to public transportation if you dont want to take a cab. The pool definitely needs a hot tub!!!!
  • Mary L.
    Mary LiJuly 23, 2013
    Got the Dallas "Brisket" LT for room service, it's actually really really good, and the fries are very fresh and crisp, horseradish pickles are so yummy too :-)
  • Matt B.
    Matt ButsonJuly 9, 2013
    Despite their reluctance, I was able to just check my bag in to the hotel, for free.
  • J
    JJuly 9, 2013
    Wifi doesn't seem to work on iOS devices.
  • Christie C.
    Christie CanyonJuly 3, 2013
    Great staff ;)
  •  Deon P.
     Deon ParconJune 28, 2013
    Nice accomodation.. staff and everthing fall into place.. as what i needed! Thumbs up
  • Mohd Rohaizad K.
    Attend for Alpha Delta Pi Grand Convention 2013 - ADPi Forever! @ Sheraton Dallas Hotel, Tx.
  • Ginny M.
    Ginny ManleyJune 10, 2013
    Great honeymoon hotel with great service.
  • Lisa R.
    Lisa RossMay 17, 2013
    Unbelievable fitness center. Best gym by far I have ever seen in a hotel. 20+ treadmills &.ellipticals, extensive weight machines and free weights. Hotel a little dated. No complimentary room Internet
  • Sal L.
    Sal LlorenMay 2, 2013
    Always ask for a PURE room
  • Sal L.
    Sal LlorenApril 29, 2013
    Jane Wallace at the registration has the friendliest smile and the most wonderful attitude. Very warm southern hospitality on Day 1.
  • Lexi K.
    Lexi K.April 11, 2013
    One of the worst hotel experience ever! Room key didn't work at least 5 times during my stay. My coworker saw a bug in her bed! :-/ had to move to another room.
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