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Starwood Preferred Guest® (SPG)

Sheraton Dallas Hotel

Hotel
City Center District, Dallas
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8.0/10
500
ratings
  • Mark M.
    "Center Tower is MUCH better."(5 Tips)
    Fernando S.
    "Love the service and the SPG lounge"(3 Tips)
    Keith K.
    "Miss Jackie in the SPG lounge is pretty special."(2 Tips)
    chelsea w.
    "Rooftop pool on the 4th floor is awesome for pasty visitors."(2 Tips)
117 Tips and reviews
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  • Chris B.
    Chris Belsey2 weeks ago
    Been here 5+ times
    It’s a Sheraton. Totally fine. Good facilities etc. Learn the secret passage between towers by going through the Associates corridor. Means you can get from North to Centre towers without the lift.
  • Alejandra H.
    Great work out equipment!
  • cristina p.
    Service has been not the best.
  • Vlad D.
    Vlad DavidiukJune 13, 2016
    Great hotel. Heart of downtown, great proximity to everything, good service. Asked for quietest room, they gave me one on top floor on the opposite end of the side of the building from everyone else.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Sergio M. 🇲🇽🇧🇷🇱🇷 RodriguesJanuary 9, 2016
    Been here 10+ times
    Club floor rooms are very comfy. Remodeled and modern. Awesome service, even when the hotel is crowed.
  • Zach W.
    Zach WhiteOctober 13, 2015
    The nickel & dime motel. Internet $12.99 a night, storage fee if you have anything shipped to you, valet costs, parking too unless you keep your room key. Breakfast = $22.
  • CathyAnn H.
    CathyAnn HenrySeptember 29, 2015
    Eat somewhere else. The overpriced food is awful.
  • CathyAnn H.
    CathyAnn HenrySeptember 27, 2015
    Room is huge. Furnishings a bit beat up and decor needs an update. Nice large magnified makeup mirror but bathroom lighting is so bad that it hardly matters.
  • Fernando S.
    Fernando SerranoSeptember 18, 2015
    Been here 10+ times
    Love the service and the SPG lounge
  • Stacie D.
    Stacie DSeptember 13, 2015
    Restrooms on the first floor are nice and tidy and smell great too! Just a tip in case you happen to be just passing through 😀
  • Susan B.
    Susan BlackAugust 13, 2015
    Been here 5+ times
    Excellent customer service! Love the Sheraton!
  • M M.
    M MorganApril 26, 2015
    Good location! nice walk to Dakota's and Dallas Chophouse. We do this every year.
  • David M.
    David MoranApril 25, 2015
    In town for a conference. I usually stay at the Hyatt Regency but this was a better location for this business trip. I was impressed. Very nice room, good service. National Coin Grading Service. Read more
  • Lauren H.
    Lauren HsuApril 8, 2015
    The gym in center tower
  • Carlos L.
    Carlos LopezMarch 19, 2015
    Been here 10+ times
    Good service, rooms are clean. They have a great gym (fitness center) and an outdoor pool. Very convenient if you are staying in downtown Dallas for business.
  • Kimberly B.
    Kimberly BarnettMarch 18, 2015
    Great workout toom
  • @mrfboyer
    @mrfboyerJanuary 14, 2015
    Really nice hotel gym. Best in Dallas I believe.
  • Amanda G.
    Amanda GarrisonAugust 28, 2014
    I stayed here for anime fest 14. Had a great view, nice spacious room, was able to get an extra roll away bed for a friend sharing the room, and customer service was very nice.
  • Tina M.
    Tina Manning-BartonJuly 30, 2014
    Forgot to mention that if you ask for the Sheraton Preferred Guest Card you get free wifi and the card is free too.
  • Tina M.
    Tina Manning-BartonJuly 30, 2014
    The staff has been amazing this go around!
  • Travis J.
    Travis JensenJuly 20, 2014
    Best gym in a hotel that I have ever seen. The Draft bar and restaurant though is a bit overpriced and the food isn't that good.
  • Mzzz J.
    Mzzz JonesJune 17, 2014
    Do not order room service late. They will not come. I waited over an hour and a half and ended up canceling.
  • Miguel A.
    Miguel AltoroJune 2, 2014
    Take the skywalk over to the Marriott and you'll find lots of places to eat
  • Carlos V.
    Carlos VallejoMay 26, 2014
    Nice rooms very slow front desk staff. Forgot my key in the room and took them about 30 mins to give me new one. Above all very pleased here. But be prepared for at least 30 min check in.
  • al l.
    al ludwigsMay 12, 2014
    Been here 5+ times
    Food is excellent, and the gym is fair.
  • al l.
    al ludwigsMay 4, 2014
    Been here 5+ times
    Great place to stay.
  • al l.
    al ludwigsMay 3, 2014
    Been here 5+ times
    Great roof top swim.
  • al l.
    al ludwigsMay 3, 2014
    Been here 5+ times
    Service is over the top.
  • Eduardo H.
    Eduardo HernandezApril 12, 2014
    Nice hotel, gently people at front desk, good service!
  • The Most Interesting Man in the World
    I speak from experience when I say you don't want to turn down their turn down service.
  • Matt F.
    Matt FusfieldJanuary 15, 2014
    Avoid rooms by the elevator unless you like the sound of a freight train going through your room
  • David C.
    David CohenDecember 29, 2013
    Tip the person that you register in with and ask if they can upgrade you to one of the suites. Even the jr executive suites are really big and nice.
  • Social N.
    Social News NetworkDecember 5, 2013
    Really enjoyed staying at this hotel. They accommodated my sister and my needs with great willingness and ease. Their staff was wonderful -- from the man at check-in to the server at the restaurant.
  • JB F.
    JB FinnellNovember 16, 2013
    Been here 5+ times
    Check in and check out were quite tedious with only 2 people at the counter on the first day of a major conference.
  • Chuck M.
    Chuck MarceloNovember 2, 2013
    If your tux pants shrunk, use black duct tape and a cumber bun.
  • Mark M.
    Mark MacDonaldOctober 4, 2013
    South Tower internet is spotty to say the least. Center Tower is MUCH better. Need to work? Insist on center tower.
  • Anita C.
    Anita ChismSeptember 16, 2013
    Like Wal-Mart, there's a line of about 25 people waiting and only 2 people checking us in....
  • Brad B.
    Brad BSeptember 11, 2013
    Request center tower; pool view.
  • T Vivian D.
    T Vivian DavisAugust 14, 2013
    Do NOT stay in the South Tower unless you want bad A/C! What hotel makes the customer come all the way back down to the registration desk (lugging all their luggage) when their room key won't work?
  • Latinflyboy
    LatinflyboyAugust 9, 2013
    Air conditioning in the rooms suck! Not sure if its part of the hotel trying to be "green" or not but it sucks big time!
  • Gina B.
    Gina B. (aka Mrs. Farmer)July 28, 2013
    Been here 5+ times
    Great staff. Great amenities. The hotel is on the DART so you have access to public transportation if you dont want to take a cab. The pool definitely needs a hot tub!!!!
  • Mary L.
    Mary LiJuly 23, 2013
    Got the Dallas "Brisket" LT for room service, it's actually really really good, and the fries are very fresh and crisp, horseradish pickles are so yummy too :-)
  • Matt B.
    Matt ButsonJuly 9, 2013
    Despite their reluctance, I was able to just check my bag in to the hotel, for free.
  • J
    JJuly 9, 2013
    Been here 5+ times
    Wifi doesn't seem to work on iOS devices.
  • Christie C.
    Christie CanyonJuly 3, 2013
    Great staff ;)
  •  Deon P.
     Deon ParconJune 28, 2013
    Nice accomodation.. staff and everthing fall into place.. as what i needed! Thumbs up
  • Mohd Rohaizad K.
    Attend for Alpha Delta Pi Grand Convention 2013 - ADPi Forever! @ Sheraton Dallas Hotel, Tx.
  • Ginny M.
    Ginny ManleyJune 10, 2013
    Great honeymoon hotel with great service.
  • Lisa L.
    Lisa LaceyMay 17, 2013
    Been here 5+ times
    Unbelievable fitness center. Best gym by far I have ever seen in a hotel. 20+ treadmills &.ellipticals, extensive weight machines and free weights. Hotel a little dated. No complimentary room Internet
  • Sal L.
    Sal LlorenMay 2, 2013
    Always ask for a PURE room
  • Sal L.
    Sal LlorenApril 29, 2013
    Jane Wallace at the registration has the friendliest smile and the most wonderful attitude. Very warm southern hospitality on Day 1.
  • Lexi K.
    Lexi K.April 11, 2013
    One of the worst hotel experience ever! Room key didn't work at least 5 times during my stay. My coworker saw a bug in her bed! :-/ had to move to another room.
  • Tammy E.
    Tammy EsparzaApril 11, 2013
    Check in is ALWAYS a nightmare! Horrible!! Make sure you have plenty of time because it will take forever just to get to the registration desk due to the long lines!
  • Cris P.
    Cris PrataMarch 19, 2013
    A very nice hotel!!! I always stay in the Sheraton when traveling! Nice and helpful staff, very well located (great restaurants around, next to the subway etc)
  • Lorri
    LorriMarch 16, 2013
    Been here 5+ times
    Between my company discount and my SPG points I scored a executive suite for $100 a night and free wine for my anniversary :)
  • Tom S.
    Tom SchuylerMarch 13, 2013
    In what world does it make sense that shampoo is free and a bottle of water is $4? Or cable it free but Internet costs $15 a day? I hate this kind of price gouging. Stay elsewhere.
  • Nika Q.
    Nika QiuFebruary 25, 2013
    Been here 50+ times
    the breakfast buffet is so so
  • Sarah L.
    Sarah LittleFebruary 19, 2013
    Make sure to check which tower you are in before just going to your floor otherwise you'll get lost
  • David E.
    David EldridgeJanuary 30, 2013
    Been here 5+ times
    $30 for a town car to Love Field is just a little more price than a taxi, and much more comfortable.
  • Kevin S.
    Kevin StokesJanuary 27, 2013
    How does being inside the hotel count azs too far away?
  • Mark R.
    Mark RatanaswetvatJanuary 25, 2013
    ASHRAE 2013 Winter Conference 25-30 January 2013
  • Jose R.
    Jose RiosJanuary 16, 2013
    Been here 10+ times
    Doesn't offer too many amenities but it's a good night if you can get it.
  • Stephen O.
    Stephen OhDecember 28, 2012
    North Tower 4 rooms are nicely design and I like bed :)
  • Eugene R.
    Eugene RDecember 13, 2012
    Been here 10+ times
    North Tower rooms are older and smaller. Center tower room was nice. Draft bar food was crappy and expensive. Still was a nice place to stay. Registration staff were very helpful and kind. Thanks
  • Jason W.
    Jason WootenDecember 7, 2012
    Been here 10+ times
    Avoid the food at the Sports Bar.
  • Destiny A.
    Destiny AmblerDecember 2, 2012
    My second year staying here with snowball express and we love it, have gotten used to the floor plan and don't get lost anymore
  • Jay T.
    Jay TanNovember 27, 2012
    Been here 10+ times
    500 points for make a green choice. And biggest gym of all the sheratons I had stayed.
  • JD
    JDNovember 26, 2012
    Even though the staff is doing what they're being paid for, always leave a tip! Courteous and attentive all the way!
  • Brian W.
    Brian WilliamsonNovember 1, 2012
    Massive weight room with 20+ bikes, treadmills, etc. It would rival most Crunch or 24-hour Fitness gyms... plus there are no trainers getting in your way :)
  • Andrew H.
    Andrew HoyosOctober 22, 2012
    Been here 10+ times
    Front desk will hook you up with free bottles of water.
  • Joey S.
    Joey StegerOctober 12, 2012
    Wow, not up to standard for SPG...is this a doubletree? Not only is the hotel drab and outdated, but the air quality and personal service is subpar at best.
  • Jorge E.
    Jorge EOctober 8, 2012
    Shown multiple times in the movie Robocop with its original Southland Life sign.
  • Michael S.
    Michael SeligmanOctober 1, 2012
    Rita the concierge is the best ever
  • Michelle P.
    Don't forget to factor in $30 per night for valet on top of room fee....
  • Devin R.
    Devin RodriguezApril 15, 2012
    Try to get a room in the North Tower.
  • Devin R.
    Devin RodriguezApril 15, 2012
    The hotel has a skywalk to a mall, and there's plenty of restaurants within walking distance. The service is great, and the concierge is always available. The multiple towers can get confusing though.
  • Kun
    KunMarch 16, 2012
    Does not even have free WiFi, it sucks!
  • Mike W.
    Mike WadeMarch 3, 2012
    Been here 5+ times
    Complete rip-off. This place wants every nickel and dime they can get. $500 for a couple nights and you're charging for Internet in the rooms?
  • Rhonna W.
    Rhonna WadeMarch 2, 2012
    Rooms in the south tower are soooo small!!!!
  • AnimeCons.com
    AnimeCons.comJanuary 21, 2012
    After attending A-Kon, don't forget to submit a link to your convention report to AnimeCons.com!
  • Ram G.
    Ram GopinathanJanuary 10, 2012
    North tower seems to be much better than south
  • Christopher R.
    Christopher RydzJanuary 5, 2012
    Been here 5+ times
    Key has become deactivated 3 times in the last 24 hrs. Staff was unapologetic. Not impressed.
  • Amber G.
    Amber GDecember 17, 2011
    You don't always get what you booked. Booked a room w/King bed. Got here and found out they didn't have one and got suck with 2 double beds.
  • Ray H.
    Ray HostetlerNovember 13, 2011
    Been here 5+ times
    Priceline gave us a room here on a Saturday night for $60. Nice! $29 for valet? Not so nice!
  • Brittny S.
    Brittny SingletonNovember 11, 2011
    All I have to say is SPG!!!
  • Kimberly A.
    Kimberly AlmaguerOctober 14, 2011
    Been here 10+ times
    Looking for a good place to go to dinner go see Rita martinez best concierge in the place!!!
  • chelsea w.
    chelsea w.September 5, 2011
    Rooftop pool on the 4th floor is awesome for pasty visitors. Comfy lounge chairs and cabanas. Pick up the phone and have a mojito delivered!
  • Kristofer N.
    Kristofer NeyensAugust 31, 2011
    Been here 10+ times
    Treadmill second right of the door to the pool sucks
  • Scotty P.
    Scotty PerkinsAugust 31, 2011
    Been here 10+ times
    The hotel management here is underpowered, often rude and non-responsive. Do not book here through a third party like Hotwire, you're begging for confusion and conflict.
  • Victor
    VictorAugust 23, 2011
    Prepare to get lost... Again and again and not in an romantic way either. More like a where the hell am I dammit??
  • International Federation of Liberal Youth
    Venue for IFLRY's Executive Committee in July 2007 (then: Adam's Mark Hotel)
  • Emma C.
    Emma ColónAugust 1, 2011
    Not the best service at the draft bar. Spinach dip is great though.
  • David H.
    David HillsJuly 31, 2011
    Been here 10+ times
    No bar here that I can see!
  • D'Ann M.
    D'Ann MatlockJuly 17, 2011
    Been here 10+ times
    The fitness center is great.
  • Steff P.
    Steff PJune 30, 2011
    If you select a King bed as your preference & you are Platinum, you will not get upgraded to a suite because they all have 2 queen beds!!!!
  • Michael E.
    Michael EbmeierJune 14, 2011
    Looking for food at NFL Nats? Go across the skyway to the Plaza of the Americas. Way more reasonably priced.
  • Fred Z.
    Fred ZepedaJune 12, 2011
    Draft - beer cold food sucked. Coffee shop - can I get a smile from the staff or do I have to purchase that too? Very rude there.
  • Thea S.
    Thea SellarsMay 29, 2011
    Stay elsewhere.
  • J S.
    J SesarMay 18, 2011
    Been here 50+ times
    Ask for a room in the North Tower.
  • Alexander O.
    Use self checkin machine - that way you can choose your own room - been able to score nice suite for a regular $80 reservation!
  • Javier A.
    cuando te regresas?
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