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Get a room next to the elevator...this hotel is like a labyrinth!
Wifi is $15 per 24 hours in the room, but it's free in the lobby.
Visiting the historic Golden Gate Bridge will be easy—you can take a hop-on hop-off bus tour that will take you there. The famous fisherman's wharf is also just a few minutes' walk from here.
If you are here for work or just need to sleep, ask for a room away from the driveway. Bar closes at 11:30 and people continue to hang out outside near the fire-pits until past midnight.
Solid outdoor space: a heated pool for sunny afternoons and firepits (with plenty of seating) for foggy nights.
Not what I expected... Think Ocean City Maryland East Coast people.
Avoid the $45/day parking at all costs
You will be gouged on parking. $50 per day self park, $55 per day valet PLUS a $7 per day parking tax.
I know places charge, but it's 2013. It can't be THAT expensive to offer free wireless Internet to guests. Especially if they're preferred guests!!!
I have been in many hotels for work, and play but this was the worst and most expensive one eeeevvveerrrrrr! Beds are uncomfortable the most updated thing in my room was the shower head! Never again!
Only an idiot would drive and park a car in San Francisco! Save a lot of money and ride Muni.
Exceeded my expectations of 1. a Sheraton and 2. a Sheraton located in touristy part of town.
It's a hotel, in San Francisco, in a touristy part of town. Of course EVERYTHING will be expensive. If you want cheap coffee and drinks, go around the corner to the 7-Eleven or stay somewhere else.
Okay price to get you on, then $45 a night for parking, $16 for Internet, $30 for taxes and fees. $5 extra delivery fee on top of the $7 for a bagel. We will not be coming back.
Take advantage of the free wi-fi in the lobby. Room wi-fi costs, but is fast (enough for streaming video). Also take a walk a block down to Jefferson st for eats and entertainment.
Their Eco-friendly dry cleaning service is great and not too pricey.
Worst hotel ever. 52 dollars a day parking...for guests! Terrible service. Slow, unprofessional. Tiny rooms and showers. Ugly architecture and interior design. 15 dollar internet.
Get a room on 3rd or 4th floor for best view and no street noise.
It is easier to open a bank account then it is to check in to this hotel. Pay the extra money, stay at Park 55 or The Argonaut.
Decent enough if you want to be in the Wharf/North Beach area, but cld use some updating. In-room Internet is $16/day, v slow; free in lobby. No restaurant/bar, more a glorified concessions w booze
Avoid the $45 per day parking fee by parking at metered spots (free until 8a) or neighborhood spots 2 blocks away (open parking until 10a).
Balconies in the rooms, parking is terrible and expensive, but the hotel is nice, try not to get lost in the maze of hallways!
Parking is ridicules! But it's really close to the the water front. Not too bad all in all.
Great location, clean hotel, free wireless in lobby BUT leave bread crumbs from the elevator to your room. The place is a maze.
Enjoy a bottle of wine by one of the outdoor fireplaces. Reasonable prices.
Only $46 to park overnight while you are staying here! What a steal!!!! /sarcasm
The hotel is quite good but the services aren't as good, wifi is only avaiable in the lobby and it's very slow, while you have to pay a 15$ fee if you want it in your room.
Getting a cab here is almost impossible. And don't pay 100$ for hotel town car to take you on a round trip.
Good hotel right by Fisherman's Wharf. Decent sized rooms and reasonable rates. But careful of the doormen trying to get you to pay double for a town car ride rather than taxi.
The Internet speeds are a disastrophe, especially given the $15 per day charge. Remember that old dial up modem ten years ago? That was high speed comparatively.
Mom always said to try and say something nice. So...... The bad are comfy, that's it!
The elevators suck in this place. One is always broken, and those lines !
Paid room wifi is not guaranteed fast. It probably depends how far your room is from the router. Frequent disconnections and disappearing hotspots. I want my money back!
To say the little cafe in the lobby is expensive would be an understatement. $6 for 2 shots of espresso?! $4 for juice? I've seen better in room autobar prices at higher end hotels!
Not the worst place to stay, pretty clean and standard. Ask for a room away from the bus depot, it gets loud early.
We got a great price that's comparable to rates in the Tenderloin.... But they get you with the parking. Free room wi-fi should exist here.
So much noise all night you can't sleep. Car alarms. Motorcycles. People yelling outside and down the hall. The room was clean but unimpressive. Location is the only thing this hotel has going for it.
Its near the pier 39 just that! The room is horrible, no freezer inside and the Wi-Fi just work at the lobby. Its too expensive for a horrible Service
Free WiFi in the room for Starwoods points collectors. :) Just tell your front desk your number.
Avoid the taxi queue and install Uber application on your smartphone. Enjoy the ride 👍👍
Keeping warm by the fireplace
Rooms are very spacious, with a little bit of beach feel. Staff is great. Only complaint is bathrooms are kind of small. Very close to good restaurants. I would definitely come back
Good location. But touristy and be prepared for a lot of noise. From the cars outside to people walking around in the rooms around you.
There's a 7-Eleven and Safeway across the street from here. Pick up drinks and snacks there.
جميل لكن غالي والمواقف غالية وغير مجانية ، لكن الموقع يستاهل
Os quartos sao barulhentos, somente fique no quarto andar senao sera acordado quando o hospede do andar de cima andar pelo quarto, cafe da manha fraco pelo nivel do hotel e preço, falta tambem frigoba
Melhor local para ficar em São Francisco. Bom preço e próximo de tudo sem usar carro!