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Starwood Preferred Guest® (SPG)

Sheraton Gateway Los Angeles Hotel

West Los Angeles, Los Angeles
  • Brett M.
    "If you aren't lazy, skip the shuttle and walk."(8 Tips)
    Chris H.
    "Way cooler than the lobby bar and the bartenders are awesome!"(3 Tips)
    Claude F.
    "great hotel near the LAX airport in LA"(3 Tips)
    Adrian C.
    "Valet is even more expensive at $33 /night."(3 Tips)
108 Tips and reviews
  • shuttle
  • lobby bar
  • manhattan beach
  • swimming pool
  • breakfast food
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  • Stefanie S.
    Stefanie SquierApril 29, 2014
    They had a room ready for me at 10am and also offered a late check-out. I had a delicious cheeseburger from room service and a yummy chocolate croissant from Starbucks. I would stay here again.
  • Chris S.
    Chris SteeleMay 17, 2015
    4 things made my most recent stay here worthwhile: a snazzy fitness center all to myself, a breakfast buffet almost worth the hotel price, 90s hip hop jazz covers on the PA, and Antonio, bless him.
  • Calvin Y.
    Calvin YuenAugust 8, 2012
    For an airport hotel, this one is nice!! Big lobby w/ Starbucks and huge lounging area with TVs, modern furnishings, nice pool area, but beware of the valet parking @ $10/ hour or $28 max daily. Ouch.
  • Adrian C.
    Adrian ChenAugust 9, 2014
    Hotel room, view of the airplanes landing is nice too. The only gripe is the parking situation. No free parking anywhere and self park costs 12.95 /day . Valet is even more expensive at $33 /night.
  • Christina L.
    Christina LunaJanuary 12, 2013
    Great location for a mobile work station and meetings near the LAX airport. Lobby has wi-fi, TVs, its own Starbucks and reasonably priced food and drinks in the lounge.
  • Kali K.
    Kali KrossSeptember 29, 2011
    Been here 100+ times
    Excellent service here. Something not to your liking? They'll promptly fix it. Very customer-oriented approach, complete opposite of their Starwood Hotel cousin--the Westin--also on Century.
  • Mike S.
    Mike SmithMarch 29, 2014
    This is a very nice hotel. Everyone is professional from check-in, concierge, housekeeping, everyone. I highly recommend this place when in LA.
  • J Crowley
    J CrowleySeptember 14, 2012
    When you check in, ask for a room facing the airport. Seriously. You can't hear the planes but watching them land in the early am is pretty neat.
  • Aokanni ^.
    Aokanni ^__^January 11, 2011
    Very closed to LAX airport. Free airport shuttle every 15-20 mins. Starbucks in the hotel (open from 5:30am - 6pm Mon-Sat / 5pm on Sun.) Subway Sandwiches is near by for a minute walk.
  • Deb
    DebSeptember 21, 2016
    Comfortable hotel, follows the standard Sheraton chain
  • Rami I.
    Rami IsmailOctober 6, 2016
    Been here 5+ times
    Good location near the airport and good and spacious rooms. If you want a bathtub in your room, make sure to emphasize at check in.
  • Dwayne X.
    Dwayne XavierMarch 27, 2016
    This is a newly remodeled hotel. Staff are A Plus. Ask for Diane Cheek or Coco Ruby. We were treated special. Jonathan and Ruby gave breakfast vouchers. AAA staff.
  • Emily W.
    Emily WrightMarch 23, 2014
    Eat at the lobby bar for dinner instead of Paparazzi's. The food is great and it's at least 1/2 the price.
  • Peter K.
    Peter KallmanOctober 29, 2013
    Leave your keys with the valet to make a quick Starbucks run for your friend on the redeye from NYC...
  • James C.
    James CitronDecember 19, 2011
    Cash and points is a great way to increase your stays for SPG platinum status. One of the better and more affordable Sheratons around.
  • Brett M.
    Brett MillerFebruary 2, 2011
    Been here 5+ times
    If you aren't lazy, skip the shuttle and walk. The hotel is a quick 12 minute walk up W. Century Blvd. Safe neighborhood with airport cops all over it and its as long as the shuttle on a good day.
  • Chris H.
    Chris HallettMay 12, 2011
    Been here 10+ times
    Go eat, drink, and be merry at the Paparazzi bar. Way cooler than the lobby bar and the bartenders are awesome! Ask for Horacio.
  • Vanessa J.
    Vanessa JupeJune 4, 2014
    Been here 10+ times
    The biggest problem with this hotel is the atrocious valet service. It can take twenty minutes to get your car in the morning. And there's no self parking option. Infuriating.
  • Sheryl P.
    Sheryl PieroniJune 5, 2013
    great bar and pool lounge. easy shuttle from airport. short walk to midway car rental.
  • Justin L.
    Justin LisenbySeptember 29, 2015
    Been here 10+ times
    Great hotel right by LAX. Quick access to El Segundo and Manhattan Beach.
  • Luiz M.
    Luiz MiraMarch 4, 2013
    The bar service was nice though the restaurant is closed on Sundays. Had the best Chicken Quesadilla ever. :)
  • Drew W.
    Drew WhatmanMay 14, 2011
    There is trolley to Manhattan beach, shopping centre and plaza el segundo. It's five bucks round trip. Much cheaper than a cab. Ask the valet about it!
  • Judy M.
    Judy MusgroveJanuary 19, 2013
    Make sure you have your confirmation number with you! They misspelled my friends last name and we had a bit of time finding the reservation!
  • Marieke H.
    Marieke HenselMay 30, 2011
    Been here 25+ times
    Great hotel! This is the fourth time we are staying there. Very clean and modern rooms. :-) Read more
  • Gayle E.
    Gayle EdwardsAugust 8, 2012
    Been here 10+ times
    Excellent staff here - everyone is so friendly - you just feel at home.
  • Bikash M.
    Bikash MishraApril 13
    Been here 25+ times
    Newly renovated rooms and a great Club lounge make this place
  • Carol S.
    Carol ShockleyNovember 6, 2013
    The staff across the board here are great! Always exceptional customer service.
  • Blanca B.
    Blanca BravoApril 26, 2014
    Do your research first! They do not have free conveniently located parking. It's behind the hotel, a pretty far walk & they had told me it was $17 a day. No in and out. Room wasn't ready on check in:(
  • Laura M.
    Laura MedinaJuly 3, 2014
    I don't think what you pay in the Italian restaurant worth it! Really small the plates and it's not a big deal, it could be one of the 10 best Italian restaurants but the food isn't taste like that.
  • Albert R.
    Albert RevahApril 24, 2011
    $24 per day for mandatory valet parking (otherwise you have to park and walk) and $10,95 per 24 hours for Wi-fi, not per room but per device (!!!) is total BS!!!
  • Scott K.
    Scott KskiDecember 5, 2016
    The best and only place to use the restroom if you are Ubering avoid the Burger King at all cost.
  • Scott
    ScottSeptember 13, 2015
    Been here 5+ times
    Bring sandals for the pool deck. It's not comfortable for bare feet.
  • Scott K.
    Scott KskiAugust 4, 2016
    TO ALL UBER DRIVERS bathrooms here are way better than Burger King or the crappy portable bathrooms in the lot but it's a secret so don't tell
  • Chris S.
    Chris SprakeAugust 3, 2013
    Been here 5+ times
    They have plugs at the side of the bed awesome small item but important . Only weak area the Internet is soooooo slow
  • Scott C.
    Scott CrosierJune 6, 2012
    The shrimp tacos from room service are really good.
  • Elsa H.
    Elsa HMay 15, 2013
    Less than satisfactory... Asked for slippers, said they'd give slippers, didn't give slippers. No safe or lock or anything. Also no body wash! Just a quick in and out hotel.
  • Jessica S.
    Jessica SmithOctober 19, 2010
    Been here 10+ times
    FYI: We took a car from the hotel to Manhattan Beach (4 miles) & it cost $25 each way! Ow!
  • Chris G.
    Chris GoFebruary 15, 2016
    Been here 5+ times
    The room we stayed in was newly updated, but I wonder about the contractor. Shower door would not stay closed.
  • Sabrina E.
    Sabrina EdgeNovember 16, 2013
    Love these rooms they are like tombs to sleep in you can't hear a thing great sleep awaits!!!
  • Dan S.
    Dan SJuly 4, 2011
    Annoying parking situation. Expect to circle for a while on a busy weekend to find a spot. Then there's a line to exit. $13 a day for this privilege. Would not stay here again because of this hassle.
  • Nancy L.
    Nancy LJuly 22, 2011
    Been here 5+ times
    Nice gym and pool area. Much better than the westin lax
  • Kensie S.
    Kensie SmithAugust 26, 2012
    Affordable and great view from higher up. Get in the hot tub!
  • Josh A.
    Josh AMarch 2, 2015
    Seems nice enough. Lots of airlines use this as a place to stop when they screw up!
  • Chris G.
    Chris GoFebruary 15, 2016
    Been here 5+ times
    The new club lounge is quite nice. Very sleek and lots of seating.
  • Tasha
    TashaSeptember 25, 2011
    Stones throw from LAX...take free shuttle if late. Starbucks in lobby!
  • Satari W.
    The Bayou Zinger is great from the bar!
  • Ken H.
    Ken HMay 23, 2011
    Club lounge food offering is impressive. Worth the extra money
  • Anna O.
    Good location and nice pool area
  • Sonia B.
    Sonia BakalchukJune 4, 2011
    Been here 5+ times
    Freedom Trader course in a hotel this weekend. Attendees all over the world. I would recommend this course.
  • Dan N.
    Dan NolanNovember 3, 2014
    Seems like an okay place to stay when your plane gets loaded up with human waste and has to come back to LAX.
  • L Jeff J.
    L Jeff JensenAugust 17, 2011
    Restaurant in lobby (Italian) is remarkable. This from a foodie.
  • Maikel A.
    Maikel AppelJanuary 17, 2013
    club floor and the gym is well equipped
  • Jerilyn
    JerilynOctober 17, 2011
    connecting rms if you reserve 1 king/2 queens setup, or get mgr-on-duty's permission
  • Michael W.
    Michael WashingtonMay 23, 2014
    Great Hotel. Best Hotel at LAX!
  • Claude F.
    Claude FullinfawAugust 14, 2012
    great hotel near the LAX airport in LA
  • Qiuhe Z.
    Qiuhe ZhangDecember 24, 2012
    I don't know what happened but someone else can use their card to open my room's door and they literally opened it! The clock near the bed had an alarm, it sounds at 5 am. Terrible.
  • Ozgur O.
    Ozgur O.April 23, 2016
    Hate connection doors between rooms. Woke up with vacuum cleaning noice coming from next room :-\
  • Laurent T.
    Laurent TounzeiSeptember 24, 2016
    Terrible front desk. If you reverse a king you'll have 2 queen and don't dare to change. Cannot print a invoice during check out. Very noisy, thin doors room. Worst hotel.
  • Minhee C.
    Minhee ChoNovember 5, 2012
    $12.95 for wifi in the room.
  • chitaphol
    chitapholJanuary 11, 2011
    Hotel is quite near to LAX. It is the first hotel stop when taking a shuttle from LAX 
  • Samuel N.
    Samuel NgDecember 26, 2011
    Been here 5+ times
    There are a couple of Wii's in the lobby to keep the kids occupied
  • X Games
    X GamesOctober 20, 2010
    This is the second home for our West Coast office. Gotta love the Starbucks and shuttle to LAX.
  • Drew W.
    Drew WhatmanMay 13, 2011
    Food is a bit overpriced but that's not unusual for a hotel. Great rooms though.
  • Dustin Y.
    Dustin YoeOctober 31, 2014
    Been here 5+ times
    Nice place to hold a convention
  • Mabel T.
    Mabel TMay 25, 2010
    Been here 25+ times
    Wednesday Nintendo Wii Nights are fun. Complimentary cocktails and appetizers. Woohoo!
  • Michael W.
    Best Hotel at LAX!
  • Scott K.
    Scott KskiAugust 4, 2016
  • TonyTV
    TonyTVApril 4, 2012
    I had to call the front desk to drag me out of the shower!!! Holy crap!! It rocked !!!!
  • Sabrina E.
    Sabrina EdgeJuly 22, 2011
    Greg the bartender makes the best martinis
  • Helen L.
    Helen LeeSeptember 13, 2012
    Service is above and beyond.akes the Westin down the street look bad.
  • Kansas C.
    Kansas CaffertyOctober 8, 2011
    Been here 5+ times
    Unimpressed with this hotel. I'm not a frequent traveler really and usually like being in a hotel. Really disappointed here.
  • Renee S.
    Renee SummersAugust 6, 2014
    nice hotel lobby bar
  • Don O.
    Don OAugust 19, 2010
    Been here 10+ times
    Club Level snacks and drinks start at breakfast in the am
  • Ryan L.
    Ryan LuckeAugust 2, 2012
    The second floor is so relaxed...
  • Vivek G.
    Vivek GuptaDecember 14, 2014
    Rooms are decent size but seem old and worn.
  • TRACY S.
    TRACY SPEARSOctober 24, 2010
    The French Onion Soup is really good.
  • Hello Couture
    Hello CoutureMarch 3, 2012
    Last decent hotel b4 airport. Just feets away....
  • instburger
    instburgerDecember 19, 2014
    Nice airport hotel
  • Michael C.
    Michael CarriereApril 11, 2012
    Been here 10+ times
    Shuttle is now the orange ez park bis
  • Peter S.
    Peter SteevesOctober 17, 2010
    Avoid the food, and park on the street behind for FREE (one side is better: read the signs ).
  • Jeffy A.
    Jeffy AmmarAugust 6, 2013
    Great Bad!!!
  • t l.
    t leeDecember 9, 2012
    Great breakfast
  • Anthony L.
    Anthony LeeJuly 5, 2011
    Starbucks in hotel.
  • Alfonso A.
    Alfonso AndreJune 13, 2013
    It has seen better days...
  • Kym H.
    Kym HollowayMay 8, 2010
    Self Park not $10.95 that's for long term airport parking.. we had to pay $13.50 per night to park!
  • Lissa G.
    Lissa GoldsmithFebruary 2, 2012
    Avoid the chicken caesar! Glad i only had a few bites before I lost my appetite bc now I have food poisoning!
  • chitaphol
    chitapholJanuary 11, 2011
    Airport shuttle runs every 15-20 min.
  • Dana K.
    Dana KJune 13, 2012
    Don't stay here unless you have $13-30/day in your budget for parking.
  • Kali K.
    Kali KrossNovember 20, 2011
    Been here 100+ times
    Welcome to my Sheraton! Lolz
  • TRACY S.
    TRACY SPEARSOctober 24, 2010
    Note to self: Papparazzi Restaurante is not open on Sundays.
  • Trisha M.
    Trisha Mac IntoshJanuary 14, 2013
    The Starbucks employees are rude!!
  • Hao L.
    Hao LeJanuary 3, 2016
    This place needs to just fucking die.🖕🖕🖕🖕🖕
  • extra t.
    extra terrestrialMarch 3, 2010
    Been here 5+ times
    Park at self park for $10.95
  • Solimar G.
    Solimar GrandeSeptember 19, 2011
    This hotel is a mess!!!!!!!
  • SuperLogicalEvan s.
    dont eat at the bar yuK!
  • Tiffani M.
    Tiffani MatsuuraAugust 15, 2010
  • Richard M.
    Richard McDonaldMay 10, 2010
    Been here 25+ times
    Not bad for $145 a night
  • Leandro P.
    Leandro PintoMarch 3, 2012
    Terrible hotel!
  • Clarke P.
    Clarke PichAugust 4, 2010
    Really bad service at the bar. Go to the steakhouse.
  • Ilian B.
    Ilian Ben RabiaaDecember 29, 2016
    Petit déjeuner très chère pour la prestation pour le reste ok attention au service valley prendre parking à côté pour 17$ la journée multiples entrées et sorties
  • José Eduardo T.
    Um Hotel de boa qualidade, apesar de estar distante de tudo. Um bom quarto, mas possui poucas gavetas e não possui cofre. Come-se um bom café da manhã. Pela localização deveria ser mais barato.
  • Antonio A.
    Antonio Andrade GonzálezNovember 30, 2015
    Demasiado caro el estacionamiento con valet parking (USD 40 p/noche). La alternativa es llevarlo personalmente al estacionamiento de atrás (USD 15 p/24 horas)
  • Татьяна Б.
    В ресторане Paparazzi самовольно прибавили 20% чаевые, зачеркнув подписанную нами сумму!!! Об этом мы узнали при выписке из отеля!Это при том, что 20% чаевые мы оставили наличными!!вот такая наглость(
  • Ahmed A.
    Ahmed AbdulAzizSeptember 9, 2016
    الفندق جداً رائع وغرفته مرة واسعه واسعارة مناسبة ولكن موقف السيارات مبالغ فيه
  • Sultan K.
    Sultan KNovember 27, 2013
    Bad wifi connection.
  • Lorena C.
    Lorena C.August 22, 2013
    Bad hotel, dirty and bar service! Evitate quest'hotel, le camere sono sporche, le chiavi elettroniche funzionano male, parcheggio 30$ a notte e internet a pagamento 12$, c'è di meglio!
  • Андрей
    АндрейJuly 23, 2015
    dobro_dari_original добавляйте в
  • Mely R.
    Mely RitterJune 9, 2013
    Pesimo el servicio de buscarnos en el aeropuerto, casi muero del dolor de espalda! Por lo menos nos dieron breakfasts complementarios, eso habla bien de su servicio a clientes…
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