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Starwood Preferred Guest® (SPG)

Sheraton Gateway Los Angeles Hotel

Hotel
West Los Angeles, Los Angeles
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6.6/10
388
ratings
  • Aokanni ^.
    "Free airport shuttle every 15-20 mins."(8 Tips)
    Adrian C.
    "Valet is even more expensive at $33 /night."(4 Tips)
    Chris H.
    "Way cooler than the lobby bar and the bartenders are awesome!"(3 Tips)
    Claude F.
    "great hotel near the LAX airport in LA"(3 Tips)
103 Tips and reviews
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  • Stefanie S.
    Stefanie SquierApril 29, 2014
    They had a room ready for me at 10am and also offered a late check-out. I had a delicious cheeseburger from room service and a yummy chocolate croissant from Starbucks. I would stay here again.
  • Chris S.
    Chris SteeleMay 17, 2015
    4 things made my most recent stay here worthwhile: a snazzy fitness center all to myself, a breakfast buffet almost worth the hotel price, 90s hip hop jazz covers on the PA, and Antonio, bless him.
  • Adrian C.
    Adrian ChenAugust 9, 2014
    Hotel room, view of the airplanes landing is nice too. The only gripe is the parking situation. No free parking anywhere and self park costs 12.95 /day . Valet is even more expensive at $33 /night.
  • Christina L.
    Christina LunaJanuary 12, 2013
    Great location for a mobile work station and meetings near the LAX airport. Lobby has wi-fi, TVs, its own Starbucks and reasonably priced food and drinks in the lounge.
  • Mike S.
    Mike SmithMarch 29, 2014
    This is a very nice hotel. Everyone is professional from check-in, concierge, housekeeping, everyone. I highly recommend this place when in LA.
  • Kali K.
    Kali KrossSeptember 29, 2011
    Been here 100+ times
    Excellent service here. Something not to your liking? They'll promptly fix it. Very customer-oriented approach, complete opposite of their Starwood Hotel cousin--the Westin--also on Century.
  • J Crowley
    J CrowleySeptember 14, 2012
    When you check in, ask for a room facing the airport. Seriously. You can't hear the planes but watching them land in the early am is pretty neat.
  • Deb
    DebSeptember 21, 2016
    Comfortable hotel, follows the standard Sheraton chain
  • Aokanni ^.
    Aokanni ^__^January 11, 2011
    Very closed to LAX airport. Free airport shuttle every 15-20 mins. Starbucks in the hotel (open from 5:30am - 6pm Mon-Sat / 5pm on Sun.) Subway Sandwiches is near by for a minute walk.
  • Rami I.
    Rami IsmailOctober 6, 2016
    Been here 5+ times
    Good location near the airport and good and spacious rooms. If you want a bathtub in your room, make sure to emphasize at check in.
  • Dwayne X.
    Dwayne XavierMarch 27, 2016
    This is a newly remodeled hotel. Staff are A Plus. Ask for Diane Cheek or Coco Ruby. We were treated special. Jonathan and Ruby gave breakfast vouchers. AAA staff.
  • Emily W.
    Emily WrightMarch 23, 2014
    Eat at the lobby bar for dinner instead of Paparazzi's. The food is great and it's at least 1/2 the price.
  • Peter K.
    Peter KallmanOctober 29, 2013
    Leave your keys with the valet to make a quick Starbucks run for your friend on the redeye from NYC...
  • James C.
    James CitronDecember 19, 2011
    Cash and points is a great way to increase your stays for SPG platinum status. One of the better and more affordable Sheratons around.
  • Vanessa J.
    Vanessa JupeJune 4, 2014
    Been here 10+ times
    The biggest problem with this hotel is the atrocious valet service. It can take twenty minutes to get your car in the morning. And there's no self parking option. Infuriating.
  • Chris H.
    Chris HallettMay 12, 2011
    Been here 10+ times
    Go eat, drink, and be merry at the Paparazzi bar. Way cooler than the lobby bar and the bartenders are awesome! Ask for Horacio.
  • Joel B.
    Joel BlazquezSeptember 17
    The hotel is nice. The rooms are very nice and spacious. The service is definitely not in sync with the building. Non-attentive waiters and unprofessional staff
    Upvoted 2 days ago
  • Sheryl P.
    Sheryl PieroniJune 5, 2013
    great bar and pool lounge. easy shuttle from airport. short walk to midway car rental.
  • Justin L.
    Justin LisenbySeptember 29, 2015
    Been here 10+ times
    Great hotel right by LAX. Quick access to El Segundo and Manhattan Beach.
  • Luiz M.
    Luiz MiraMarch 4, 2013
    The bar service was nice though the restaurant is closed on Sundays. Had the best Chicken Quesadilla ever. :)
  • Drew W.
    Drew WhatmanMay 14, 2011
    There is trolley to Manhattan beach, shopping centre and plaza el segundo. It's five bucks round trip. Much cheaper than a cab. Ask the valet about it!
  • Judy M.
    Judy MusgroveJanuary 19, 2013
    Make sure you have your confirmation number with you! They misspelled my friends last name and we had a bit of time finding the reservation!
  • Marieke H.
    Marieke HenselMay 30, 2011
    Been here 25+ times
    Great hotel! This is the fourth time we are staying there. Very clean and modern rooms. :-) Read more
  • Gayle E.
    Gayle EdwardsAugust 8, 2012
    Been here 10+ times
    Excellent staff here - everyone is so friendly - you just feel at home.
  • Carol S.
    Carol ShockleyNovember 6, 2013
    The staff across the board here are great! Always exceptional customer service.
  • Bikash M.
    Bikash MishraApril 13
    Been here 25+ times
    Newly renovated rooms and a great Club lounge make this place
  • Brett M.
    Brett MillerFebruary 2, 2011
    Been here 5+ times
    If you aren't lazy, skip the shuttle and walk. The hotel is a quick 12 minute walk up W. Century Blvd. Safe neighborhood with airport cops all over it and its as long as the shuttle on a good day.
  • Scott K.
    Scott KskiDecember 5, 2016
    The best and only place to use the restroom if you are Ubering avoid the Burger King at all cost.
  • Laura M.
    Laura MedinaJuly 3, 2014
    I don't think what you pay in the Italian restaurant worth it! Really small the plates and it's not a big deal, it could be one of the 10 best Italian restaurants but the food isn't taste like that.
  • Albert R.
    Albert RevahApril 24, 2011
    $24 per day for mandatory valet parking (otherwise you have to park and walk) and $10,95 per 24 hours for Wi-fi, not per room but per device (!!!) is total BS!!!
  • Scott
    ScottSeptember 13, 2015
    Been here 5+ times
    Bring sandals for the pool deck. It's not comfortable for bare feet.
  • Blanca B.
    Blanca BravoApril 26, 2014
    Do your research first! They do not have free conveniently located parking. It's behind the hotel, a pretty far walk & they had told me it was $17 a day. No in and out. Room wasn't ready on check in:(
  • Sabrina E.
    Sabrina EdgeNovember 16, 2013
    Love these rooms they are like tombs to sleep in you can't hear a thing great sleep awaits!!!
  • Chris S.
    Chris SprakeAugust 3, 2013
    Been here 5+ times
    They have plugs at the side of the bed awesome small item but important . Only weak area the Internet is soooooo slow
  • Scott C.
    Scott CrosierJune 6, 2012
    The shrimp tacos from room service are really good.
  • Chris G.
    Chris GoFebruary 15, 2016
    Been here 5+ times
    The room we stayed in was newly updated, but I wonder about the contractor. Shower door would not stay closed.
  • Jessica S.
    Jessica SmithOctober 19, 2010
    Been here 10+ times
    FYI: We took a car from the hotel to Manhattan Beach (4 miles) & it cost $25 each way! Ow!
  • Elsa H.
    Elsa HMay 15, 2013
    Less than satisfactory... Asked for slippers, said they'd give slippers, didn't give slippers. No safe or lock or anything. Also no body wash! Just a quick in and out hotel.
  • Scott K.
    Scott KskiAugust 4, 2016
    TO ALL UBER DRIVERS bathrooms here are way better than Burger King or the crappy portable bathrooms in the lot but it's a secret so don't tell
  • Josh A.
    Josh AMarch 2, 2015
    Seems nice enough. Lots of airlines use this as a place to stop when they screw up!
  • Kensie S.
    Kensie SmithAugust 26, 2012
    Affordable and great view from higher up. Get in the hot tub!
  • Nancy L.
    Nancy LJuly 22, 2011
    Been here 5+ times
    Nice gym and pool area. Much better than the westin lax
  • Chris G.
    Chris GoFebruary 15, 2016
    Been here 5+ times
    The new club lounge is quite nice. Very sleek and lots of seating.
  • Dan S.
    Dan SJuly 4, 2011
    Annoying parking situation. Expect to circle for a while on a busy weekend to find a spot. Then there's a line to exit. $13 a day for this privilege. Would not stay here again because of this hassle.
  • Satari W.
    The Bayou Zinger is great from the bar!
  • Tasha
    TashaSeptember 25, 2011
    Stones throw from LAX...take free shuttle if late. Starbucks in lobby!
  • Ken H.
    Ken HMay 23, 2011
    Club lounge food offering is impressive. Worth the extra money
  • Anna O.
    Good location and nice pool area
  • L Jeff J.
    L Jeff JensenAugust 17, 2011
    Restaurant in lobby (Italian) is remarkable. This from a foodie.
  • VK
    VKJune 3
    Can't believe the bedsheets have lots of smudges
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