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Sheraton Grand London Park Lane

Hotel
Mayfair, London
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7.2/10
213
ratings
  • Nicolas H.
    "great French restaurant near the hotel in Shepherd market"(3 Tips)
    George K.
    "Beautiful afternoon tea at the Palm Court 'Birdcage'."(3 Tips)
    Brian T.
    "Closest Underground station is Green Park, its jus few blocks SW."(3 Tips)
    Sug "Sean" W.
    "Great afternoon tea I'm a chef here"(7 Tips)
79 Tips and reviews
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  • Rita C.
    Rita ChengJanuary 3
    Air freshener was too strong at the lobby, late checkout for spg is only till 1 pm. 18 pounds charged per hour for late checkout.
  • George K.
    George KyriakosDecember 24, 2016
    Been here 10+ times
    After a long refurbishment, this is THE central London Art Deco place to be. Beautiful afternoon tea at the Palm Court 'Birdcage'. Put on your favourite Gatsby suit and drop by.
  • Jonathan R.
    Jonathan RossmanNovember 4, 2016
    Been here 5+ times
    Beautifully renovated hotel. Great oversized bathrooms.
  • Pascal G.
    Pascal GuignardJune 20, 2016
    Been here 25+ times
    The refurbishment is almost finished !
  • George K.
    George KyriakosApril 23, 2016
    Been here 10+ times
    The radiation levels from the Litvinienko murder have long since subsided. You can roam around with little fear. Once the redevelopment is over, it'll be once again a good hotel to hang out at.
  • Sylvain
    SylvainMarch 30, 2016
    Very well located in London, especially if you plan to visite Buckingham Palace and Churchill's bunker (that you should absolutely see).
  • BigMo S.
    BigMo StrikerMarch 20, 2016
    Fantastic modern and fresh design for rooms
  • Nana
    NanaFebruary 2, 2016
    Suite upgrade was sweet ☺️
  • Pascal G.
    Pascal GuignardNovember 28, 2015
    Been here 25+ times
    Some of the renovation work starts to deliver results. .it's going to be a great hotel
  • Joey T.
    Joey TMay 19, 2015
    Rooms are a bit outdated, but the staff is wonderful and helpful.
  • Bijan Y.
    Bijan YoungFebruary 27, 2015
    Great location but to be avoided if you are expecting a five star accommodation, lounge or service. Needs a reboot of epic proportions. Beds are good. Noise and conditions aren't.
  • Oliver S.
    Oliver SchiffersJanuary 19, 2015
    Hmm. I like it somehow. But agree, for a Sheraton you would expect more. In the Bar, Breakfast etc
  • MnarAlGhafiz
    MnarAlGhafizJanuary 4, 2015
    The afternoon tea
  • PJ S.
    PJ SantoroDecember 24, 2014
    The worst Sheraton I've stayed at. Avoid!
  • Vincent T.
    Vincent TanOctober 23, 2014
    Been here 5+ times
    The real front door is on the back Street... Not Piccadilly
  • Garrett L.
    Garrett LangleyOctober 3, 2014
    Wouldn't recommend the hotel. Can do better in London for similar prices I'm sure.
  • Venera G.
    Venera GashiAugust 4, 2014
    Best location, our suite is beautiful !!!
  • Tero
    TeroMay 25, 2014
    Renovations coming in September... desperately needed in the rooms, haven't experienced squeakier floors anywhere.
  • Rob W.
    Rob WingfieldApril 15, 2014
    Been here 100+ times
    Renovation due to start September 2014
  • Ana Rita A.
    Ana Rita AlmeidaApril 12, 2014
    Avoid room n515 is has a machine near and can't rest at nigth
  • Ricardo V.
    Ricardo V.April 10, 2014
    One of the most regal places to have brunch at.
  • Juan S.
    Juan SánchezFebruary 25, 2014
    Most uncomfortable bed ever. Bedsheets are incredibly thin. Rooms are outdated, smell bad. Comparable to a cheap motel. Avoid.
  • Jennifer A.
    Jennifer ArzonettiJanuary 13, 2014
    Avoid rooms ending in "22"...while executive rooms, the "view" is of the buildings next door. My room on first floor is very dark with a fire escape and a rooftop outside the windows. :(
  • Vibhor C.
    Vibhor ChhabraDecember 26, 2013
    Been here 5+ times
    Very convenient location!
  • Vibhor C.
    Vibhor ChhabraDecember 26, 2013
    Been here 5+ times
    The view from the park facing room #811 is amazing.
  • Monika L.
    Monika LischkeOctober 26, 2013
    Had an issue with my room - constant humming noise - had to talk to reception 4 times & the duty manager without any success. Service provided was really bad and cannot recommend this hotel to anyone
  • Sherryat25
    Sherryat25September 11, 2013
    Rooms could use some remodeling but amazing location!
  • Barrett S.
    Barrett SummerlinAugust 22, 2013
    Been here 5+ times
    The rooms are very small and very outdated. I would look to stay somewhere else next time.
  • Khaled
    KhaledAugust 19, 2013
    Been here 5+ times
    Excellent location
  • Qasim H.
    Qasim HussainAugust 13, 2013
    The main entrance is on brick street. Enter hotel from there if you have lots of luggage or baby stroller.
  • christopher d.
    christopher dalyJuly 9, 2013
    Been here 5+ times
    You want to avoid the rooms on the x19 & x21 lines. They straddle the service elevator & the noise annoyance is 24 /7. A shame too, because the x19 line is one of the best looking set of rooms here.
  • Karel J.
    Karel JanJune 26, 2013
    Expected more for 5 stars, but the Bed is great!
  • Jace C.
    Jace ColeJune 19, 2013
    This place is in need of some serious TLC.
  • Mitch R.
    Mitch RothenbergJune 6, 2013
    Great breakfast
  • Mitch R.
    Mitch RothenbergJune 6, 2013
    Rooms small, they gave us a queen size bed instead of two twins, bathroom sucks - but they did have power converters at the front desk we could borrow.
  • Manuel F.
    Manuel FelixApril 5, 2013
    Afternoon tea....
  • Manuel F.
    Manuel FelixApril 5, 2013
    Afternoon Tea.....
  • Ian G.
    Ian GandyApril 2, 2013
    Such a great location - either walk or by tube - fantastic attractions in all directions
  • Joe V.
    Joe VMarch 29, 2013
    Been here 5+ times
    Perfect location. But need a remodel. Platinum rooms come with breakfast and Internet for 3 devices. If u get 2 rooms on platinum only one room gets amenity. plan to pay more for the extra room.
  • Melis M.
    Melis MaxwellMarch 14, 2013
    Great linens for the bed great towels too but thats about it.. Needs an upgrade about everything that a sheraton room should have
  • Robert U.
    Robert UrschlerFebruary 20, 2013
    Been here 5+ times
    Rooms outdated, location is good but not deserved for the five stars. Our bathroom was hideous, like a time travel. Back to 1970 lol
  • wawa z.
    wawa zairiNovember 6, 2012
    Nices toilet
  • Marty O.
    Marty OKeefeOctober 8, 2012
    Been here 5+ times
    go to the bar and ask Pablo the bartender for an Old Fashion..watch him make it..5+ minutes of pure perfection. Best bourbon drink on the planet. try it..u will love it.
  • Oliver B.
    Oliver BellAugust 19, 2012
    Been here 50+ times
    Great selection of pubs, cafes and restaurants at Shepherds Market - five mins walk into Mayfair from the hotel. Ask staff for directions.
  • Oliver B.
    Oliver BellAugust 19, 2012
    Been here 50+ times
    Closest Café Nero, walk up towards Piccadilly Circus, turn left on the road by Green Park station.
  • Oliver B.
    Oliver BellAugust 19, 2012
    Been here 50+ times
    I've used this hotel again and again. A great price given the location. Friendly staff too.
  • Otel.com
    Otel.comJuly 17, 2012
    The hotel's historic ballroom is the best place to celebrate important events.
  • Hasan I.
    Hasan IkbalMay 17, 2012
    Rooms smell very outdated Avoid at all costs
  • Aly F.
    Aly FayollatMay 6, 2012
    Terrific location, especially with Shepherds Market close by. Definitely try Prezzo around the corner - great Italian restaurant with FREE wifi!
  • Pascal G.
    Pascal GuignardApril 30, 2012
    Been here 25+ times
    Great location, but hotel needs a bit of a refurbish
  • Mark E.
    Mark EvansApril 8, 2012
    Tired and dated but does the job.
  • Andrea B.
    Andrea BossoFebruary 25, 2012
    Location very good. The room is classless.
  • Huri P.
    Huri PentegastFebruary 18, 2012
    The Concierge will only book chauffeur cars and and they cost the earth. Wonder how much commission they are making from this little number.
  • Huri P.
    Huri PentegastFebruary 18, 2012
    If you want to go to the airport and save yourself over 50% the cost getting there. Avoid the concierge and porters and go straight out to the black cabs on the rank.
  • Peter A.
    Peter AFebruary 5, 2012
    Elevator tip is true..after getting a non smoking room that smelled like smoke. I got moved to another room . Not loud enough to keep you awake but annoying if you're in the room
  • Oliver B.
    Oliver BellFebruary 5, 2012
    Been here 50+ times
    Outdated and in need of renovation, but given the price and location it hardly matters.
  • john
    johnJanuary 20, 2012
    Been here 50+ times
    Some people forget the hotel has a garage nicely placed for easy access to shows and shipping
  • Irina M.
    Irina MolokovaJanuary 17, 2012
    The exact address is 150 Piccadilly, not 112
  • Sug "Sean" W.
    Sug "Sean" WebsterJanuary 12, 2012
    Been here 25+ times
    Once your here have a look at the ball room tell one of the staff to show you the ballroom, if the light are in it's amazing
  • Tim W.
    Tim WrayDecember 16, 2011
    This is a "traditional" hotel & the decor is a bit outdated. I'm sure Americans like this hotel for it's "character" but I prefer a more contemporary hotel. I purchased on Priceline (got a good deal).
  • Sug "Sean" W.
    Sug "Sean" WebsterDecember 11, 2011
    Been here 25+ times
    Great afternoon tea I'm a chef here
  • Mark M.
    Mark MazurAugust 22, 2011
    The hotel doesn't deserve 5 stars! Rooms are small, old, doors look like in 80s, crappy hotel! Everything is bad instead of lounge bar (good afternoon tea, nice atmosphere and great cocktails)
  • Tony H.
    Tony HindleAugust 13, 2011
    Classic London hotel in a great location... Oh yeah, the best Mojito!
  • Kitchie
    KitchieAugust 7, 2011
    Be careful MAny thieves here
  • Paul D.
    Paul DunphyJuly 25, 2011
    fantastic location for seeing this great city
  • Bruno l.
    Bruno le ClercJanuary 24, 2011
    Really good mojito
  • Michelle G.
    Michelle GrayDecember 14, 2010
    Avoid rooms near the elevators. You can hear them going all night long if your room is nearby as they are old
  • john
    johnDecember 11, 2010
    Been here 50+ times
    If it is quiet take a look at the art deco ballroom entrance
  • Kevin W.
    Kevin WhiteNovember 21, 2010
    Great location. Rooms are a bit outdated.
  • Nik G.
    Nik GarstonNovember 12, 2010
    I feel like I went back to the 80's in thus hotel!
  • James P.
    James PoulterOctober 9, 2010
    It's not on the menu but ask the bar tender in the palm court for an old fashioned.
  • David G.
    David GeeAugust 6, 2010
    The lifts are old and dodgy and very unreliable. Crap gym. No speakerphone in the hotel room
  • Nicolas H.
    The concierge just recommended a great French restaurant near the hotel in Shepherd market called le Boudin Blanc. I think i might go there for lunch.
  • Nicolas H.
    I am staying in a room with a view on Green Park. The views are gorgeous and the hotel is really steps away from Buckingham Palace and other key attractions. I feel like going out for a walk.
  • Nicolas H.
    Go to Palm Court for an afternoon tea. The decor is splendid, the service is very friendly and the harpist is great Read more
  • Edd G.
    Edd GoldApril 5, 2010
    Saw Alan Carr here, See link Read more
  • Brian T.
    Brian TanFebruary 23, 2010
    Been here 10+ times
    Closest Underground station is Green Park, its jus few blocks SW. Hyde Park Corner is nearby too but u have to walk through several subways to get here.
  • Jessica Z.
    Jessica ZahnFebruary 23, 2010
    If you work in marketing, you deserve a mojito!
  • Iness M.
    Iness MerteuilNovember 4, 2014
    Очень красивый отель снаружи, но комнаты уже требуют ремонта. Не заказывайте яйца Бенедикт. Они здесь пустая трата времени.
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