Starwood Preferred Guest® (SPG)

Sheraton Imperial Kuala Lumpur Hotel

Hotel
Kuala Lumpur
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8.2/10
421
ratings
  • OngAndrew 翁.
    "Spacious rooms & best Chinese food in Celestial Court"(4 Tips)
    Mich W.
    "Great, spacious rooms with really comfy beds, a great Italian..."(2 Tips)
    Jess M.
    "vast and delicious b/f buffet"(6 Tips)
    Simon T.
    "Awesome view of the KL city fireworks."(4 Tips)
73 Tips and reviews
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  • MK C.
    MK Chan1 week ago
    The hotel is located very good, it is not so noisy. There is big department in front, there are many restrictions on back side. The room is quite design but I can take a relax.
  • Quinn C.
    Awesome value for points. SPG Business Amex card gets you into the 38th floor lounge free, with aaaample snacks at 8-10:30am, 2-4pm, 5-8pm.
  • Yen K.
    Yen KuanFebruary 7
    Celestial court-very slow services during CNY period. Answered that they only have 2 chefs and 2 stoves when we requested to speed up
  • Woo N.
    Woo NelsonOctober 1, 2016
    Been here 25+ times
    Old and rustic hotel. Nice interior deco
  • Ali A.
    Ali AlasiriSeptember 21, 2016
    Good hotel. Old furniture..
  • Yin Ling
    Yin LingMay 31, 2016
    The Japanese restaurant Sasagawa serves beautiful Japanese food 😍
  • Maria T.
    Maria ThomasMay 14, 2016
    Located in the Golden Triangle, near to Petronas and KLCC, Menara Tower and few kms to KL Sentral / Chinatown / Bird Parks. Best way to commute is using Uber. https://get.uber.com/invite/UBERTRIPFREE
  • OngAndrew 翁.
    OngAndrew 翁March 8, 2016
    Spacious rooms & best Chinese food in Celestial Court
  • Ryan C.
    Ryan CJanuary 3, 2016
    Been here 5+ times
    A classic ambience for Sheraton
  • Geraldine T.
    Geraldine TohDecember 18, 2015
    Been here 25+ times
    Don understand y a five star hotel stil request guest to PAY for parking. We stayed for a week!
  • dexter1881
    dexter1881August 19, 2015
    Walking distance to Asian Heritage Row.
  • Amanda O.
    Amanda OhJuly 12, 2015
    Still the best staircase! Awesome!!!
  • Joey T.
    Joey TMay 19, 2015
    Great view of the KL tower from the club lounge. Incredibly friendly service!
  • Mazin A.
    Mazin Al BukhariMarch 24, 2015
    Been here 10+ times
    Its near train station n infront of it a new mall 👍
  • lara l.
    lara lynnMarch 24, 2015
    Great breakfast buffet Read more
  • Andrew C.
    Andrew C.December 28, 2014
    It's OLD and desperately needs a refresh.
  • Vincent T.
    Vincent TanSeptember 14, 2014
    Been here 10+ times
    Makishima is a new Japanese restaurant on Level 2 with lots of private rooms and good food.
  • Aaron B.
    Aaron BloomfieldAugust 24, 2014
    No phone chargers to borrow, unlike every other hotel in the world. Don't forget yours!
  • Kemin P.
    Kemin PereraAugust 24, 2014
    Best trained staff!
  • Xj
    XjAugust 8, 2014
    Bellboys watched on as we unload and load the luggages. Upset as a spg member.
  • Nainan B.
    Nainan BalakrishnanMarch 15, 2014
    As for room 3717, it's huge..
  • Khalid I.
    Khalid IzuatMarch 3, 2014
    The best Italian food
  • Jess M.
    Jess MuyFebruary 15, 2014
    Been here 5+ times
    good hotel though needed refurbisment. try to get higher room as i could be noisy from the bars lining side street. vast and delicious b/f buffet
  • Nada M.
    Nada MSJanuary 14, 2014
    Nathan from the front desk is beyond great. The ladies need some serious attitude tone down thu
  • Arman A.
    Arman AffandiDecember 9, 2013
    Great room view
  • Ana
    AnaNovember 28, 2013
    Been here 10+ times
    All the staff here is really seriously amazingly absolutely handsome and awesome! Had a fun stay here! Wish to stay here for the whole year. Will be back ! Y(^_^)Y
  • Ana
    AnaNovember 28, 2013
    Been here 10+ times
    All the staff here is really seriously amazingly handsome and awesome! Really enjoy my stay here!
  • Brad B.
    Brad BeachNovember 10, 2013
    Been here 25+ times
    Great place to stay :-)
  • Julz
    JulzOctober 10, 2013
    Been here 5+ times
    Limited parking.. If u r here later than 8.30am u'd probably need to park outside.. :(
  • Fir€L¥nx
    Fir€L¥nxApril 15, 2013
    Been here 5+ times
    A pleasant hotel to stay with lovely interiors and friendly staff...
  • Mech S.
    Mech SolutionMarch 2, 2013
    Been here 10+ times
    New staff since begin of year. Some try too hard to please. Others nervous, like kept crunch my new passport and dog eating the pages, for goodness sake have respect for people's property!
  • Skeet W.
    Skeet WooDecember 7, 2012
    wifi connection in the room is very weak even on suite room. No wifi signal in bedroom
  • Horn B.
    Horn BillNovember 27, 2012
    Great breakfast buffet
  • Alan K.
    Alan KokNovember 16, 2012
    Been here 50+ times
    Book a club room.
  • Vikram M.
    Vikram MohanOctober 20, 2012
    The buffet at the restaurant at Level 1 is top grade...
  • Otel.com
    Otel.comSeptember 10, 2012
    Try the amazing signature dishes at the restaurant and don't miss the award-winning craft beers in the bar.
  • Eri K.
    Eri KusnadiAugust 28, 2012
    Hotels in KL generally afordable.. Sheraton Imperial is on of the most worth value for your money..
  • Dee M.
    Dee MohdAugust 8, 2012
    Love the rooms! Huge size with lotsa space!
  • Ahmad A.
    Ahmad AshrafApril 27, 2012
    Love my room!
  • deuts
    deutsMarch 24, 2012
    Internet is so slow!
  • Irni Erin J.
    Irni Erin JulianaMarch 17, 2012
    Hotel staff weren't pleasant.. Is it cus I'm local? Cus they sure seemed friendly with the Europeans and Arabs.. Two words - double standard!!
  • Annelies P.
    Annelies PfannDecember 6, 2011
    Meeting new people, and BTW I really like the entrance!
  • Roshann M.
    Roshann MathiahlaganJuly 7, 2011
    Been here 25+ times
    If you're at the Essence Restaurant, the satay is not to miss. The meat is exquisite.
  • Aini Rahayu A.
    just rest n relax:)
  • Nuzur A.
    Nuzur AngkuhJune 8, 2011
    The best place ever
  • Vladimir P.
    Vladimir PashkovJune 3, 2011
    Fabulous service. Great staff! Very polite, don't expect money, always proactive. The Best place in KL!!!!
  • ST K.
    ST KalithasanMay 20, 2011
    Been here 5+ times
    Even if ur not a guest, just approach the front desk and ask them to validate it for u. They will chop ur parking ticket. U then only pay RM8 when u leave. (flat rate)
  • Shaymaa
    ShaymaaMay 4, 2011
    Dang Wangi LRT (kg12) is a short walk from the hotel. Ask concierge for directions to this station.
  • Elaine F.
    Elaine F.May 1, 2011
    Had to wait an hour for our room to be ready and they did not even inform us whn it was done!!! Room was nice and bed was comfy.. But the walls are just too thin!!!
  • Mich W.
    Mich W.February 27, 2011
    Been here 10+ times
    Staff at the Guest Services need to be trained with better communication skills & they should not take ages to pick up the phone!
  • Mich W.
    Mich W.February 27, 2011
    Been here 10+ times
    Great, spacious rooms with really comfy beds, a great Italian restaurant, buffet at Essence is only so-so. One big complaint is the staff & service have very varied competencies & level.
  • Taro U.
    Taro UltramanFebruary 1, 2011
    Masala Coffee
  • Mabel W.
    Mabel WongJanuary 22, 2011
    Been here 5+ times
    Celestial Court, Chinese restaurant @ Sheraton Imperial - Dim sum selection is good, improved over the time... Halal, so it tastestte "halal" & 1 more thing, dun hv my fav egg tart :(
  • Mabel W.
    Mabel WongJanuary 22, 2011
    Been here 5+ times
    Celestial Court, Chinese restaurant @ Sheraton Imperial - It's halal, food is just ok, nothing extraordinary. But today's service's fantastic!!
  • Ghazi
    GhaziJanuary 19, 2011
    The Italian cuisine is tasty!
  • Simon T.
    Simon TemplerJanuary 11, 2011
    Been here 100+ times
    Really must try the Italian restaurant. It's good!!!
  • Marina M.
    Marina MalagayoJanuary 8, 2011
    Nice room and nice view
  • Simon T.
    Simon TemplerJanuary 6, 2011
    Been here 100+ times
    The new Villa Danieli menu is awesome. Especially the pan fried cod fish.
  • Simon T.
    Simon TemplerJanuary 3, 2011
    Been here 100+ times
    Great new year party! Awesome view of the KL city fireworks. Next year... Again!
  • Sylvie T.
    Sylvie TanDecember 31, 2010
    Oyster the milk of the sea! Fresh!
  • Ryan L.
    Ryan LackeyDecember 29, 2010
    Been here 5+ times
    Both restaurants are great, and the hotel treats SPG platinum guests very well. A great value and convenient location. Westin and Le Meridien are great when the Sheraton, my favorite, is full.
  • Simon T.
    Simon TemplerDecember 21, 2010
    Been here 100+ times
    Love the lo mai Kai!
  • Jullian L.
    Jullian LiangNovember 16, 2010
    Been here 5+ times
    The rooms are spacious with awesome bed and pillows. Puts you to sleep like a baby!!
  • Jolyn N.
    Jolyn NgNovember 16, 2010
    6 course wine dinner @ Celestial Court featuring Master Chef Lee Ho Boon..is simply delicious!
  • Suresh K.
    Suresh KumarNovember 14, 2010
    From the foyer - Get you free cup of coffee and brown bag of apple and croissant - to go! Brilliant when you need to dash in the morning.
  • Jolyn N.
    Jolyn NgOctober 21, 2010
    They have one of the bestest italian restaurant in town..Villa D rocks!!
  • Jolyn N.
    Jolyn NgOctober 21, 2010
    Awesomeness has no charge!! U guys are doin great with the promos
  • Jolyn N.
    Jolyn NgOctober 21, 2010
    You guys are doing great with the upcoming promotions..awesomeness has no charge!
  • Jullian L.
    Jullian LiangOctober 21, 2010
    Been here 5+ times
    Wow.....the current promotions are HOT Stuff!!!
  • Jolyn N.
    Jolyn NgOctober 21, 2010
    Croissants n coffee to go in the morning at the lobby..great way to start your day!
  • Kim L.
    Kim LoaneSeptember 25, 2010
    Been here 25+ times
    Consistently slow checkin/out over several visits.
  • lye_soon
    lye_soonSeptember 2, 2010
    The only thing nice about the buffet is the dedicated room just for dessert!! As for the rest of food, nothing to shout about.
  • Ade F.
    Ade FaujiJuly 8, 2011
    Been here 5+ times
    Makanannya enak dan pelayanannya ramah, I will be back again thanks for all.....
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