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Starwood Preferred Guest® (SPG)

Sheraton Macao Hotel, Cotai Central

Hotel and Resort
  • Bernard O.
    "Venetian and newly opened Wynn Palace."(7 Tips)
    Marco H.
    "There is a special check in area for SPG members."(4 Tips)
    Jack P.
    "Probably one of the best values on the cotai strip!"(2 Tips)
    Mitsuhiro A.
    "This is the world's largest Sheraton hotel."(2 Tips)
85 Tips and reviews
  • venetian
  • buffet
  • spg members
  • cotai strip
  • scenic views
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  • Recent
  • Minka Monica L.
    Minka Monica LiDecember 27, 2014
    Overall a good new hotel to stay at in the Cotai Sands strip. The suites are nice and you can sleep 4 people (bedroom + TV room sofa). Club lounge provides buffet breakfast which has a good selection.
  • Rileen C.
    Rileen ChuaMay 25, 2013
    Comfortable, amazing rooms that I refuse to get out! :) Guest Services is so friendly and helpful! Called from the room and she gave me road directions/suggestions to tour
  • Franco M.
    Franco Marinari AccianiApril 18, 2015
    Been here 50+ times
    The best hotel in Macau and the largest Sheraton of the world. Great service and facilities. Try the swimming pool area
  • k̾h̾u̾s̾h̾i̾ s.
    The queue for the check-in is just too long . The feast buffet is amazing. The casino has only baccarat, not a place for blackjack. The food count is nice on the 3rd floor .
  • Bernard O.
    Bernard OoiNovember 26, 2016
    One of d more reasonable priced hotel in Cotai casino strip. Walking distance to Sands, City of Dreams, Parisian, Venetian and newly opened Wynn Palace. Complimentary mobile data.
  • ady
    adyApril 29, 2014
    Good stay here. There are free shuttle buses to other hotels/casinos in Cotai and also to/from the 2 ferry terminals, border gate and airport.
  • yuenyee M.
    yuenyee MouNovember 19, 2016
    SPG membership totally a saver. Not only you would skip the crowd in checkin, you would also have a SPG member only queue at the elite area. Gold membership or above required.
  • Hokage ..
    Hokage .July 12, 2015
    Been here 50+ times
    Amazing room. Good service . Huge club room , great hospitality and good buffet food. World class service
  • TRvler
    TRvlerFebruary 17
    Great platinum treatment, every time I come comp upgrade to suite with very friendly and with big smiles!
  • Franco M.
    Franco Marinari AccianiSeptember 9, 2015
    Been here 50+ times
    Internet free everywhere and easy to get upgrade to suites for platinum SPG. Ask for deluxe suites at reception... With a smile!
  • Sujin C.
    Sujin ChoiAugust 1, 2014
    I like the Venetian view! The swimming pool was not very clean but I like the large and various sizes!
  • Will P.
    Will Phifer1 week ago
    Amazing, five star room for a great weekday, last minute price. Easy access to The Venetian and other casinos as well
  • Carlos L.
    Carlos LópezDecember 20, 2015
    Excellent hotel, best value for money, amazing huge family shrek themed rooms, one of the best in the area, totally recommended
  • Feroz K.
    Feroz KhalilMarch 25, 2015
    Stayed 2 nights and I must say it's amazing hotel. The rooms are big. Great views.
  • SW C.
    SW ChaSeptember 30, 2015
    Very large, upscale, Vegas style hotel. Large rooms. Kids friendly pools. Do not have a decent bar or lobby, but you can try nearby malls connected indoors.
  • Naziah A.
    Naziah AliMarch 23, 2015
    The rooms are very comfortable and clean. I love the scent of fresh sheets 😘
  • Slaveiko S.
    Slaveiko SavovJune 15, 2016
    Great location if you want to be on the strip. Rooms are nicer than the Venetian. Nice and speedy check-in for SPG members.
  • Nayoung K.
    Nayoung KimAugust 16, 2014
    Been here 5+ times
    Sands Rewards Club almost always have a hotel redemption promotion at Sheraton and Holiday Inn at Cotai Central. Right now 98 points earned in a day can be deducted for a weekday room.
  • ady
    adyApril 29, 2014
    Take the shuttle to The Venetian and then walk back to the Sheraton via the connecting overhead bridge. Stop midway to take outdoor shots of The Venetian.
  • DJ D.
    DJ DohJanuary 2, 2013
    One of In-room service menu, 'Cold Cuts' was good. :-)
  • Ken H.
    Ken HMay 3, 2013
    Very grand hotel. Make sure to book club level rooms. It's worth the extras
  • Marco H.
    Marco HenkelDecember 24, 2016
    There is a special check in area for SPG members.
    Upvoted 3 days ago
  • Swapnil K.
    Swapnil KalghatgiAugust 13, 2015
    Good place to stay. Decent mall for shopping. I loved the food court here
  • Mareike U.
    Mareike U.May 2, 2013
    Been here 5+ times
    Very nice and new hotel! The staff is very friendly and helpful!!
  • Cynthia M.
    Cynthia MarinSeptember 12, 2014
    Nice gym, pools, breakfast and great Internet connection everywhere !!
  • Sheraton Grand M.
    Sheraton Grand MacaoJuly 9, 2013
    Been here 10+ times
    Get to Xin restaurant around 4pm and be amazed with the DreamWorks parade in Sands Cotai Central
  • MAC
    MACMarch 19, 2015
    Great location, easy transfer to other places via shuttle. Signage is very tourist-friendly
  • Franco M.
    Franco Marinari AccianiMay 25, 2014
    Been here 50+ times
    Sheraton Macau is the largest Sheraton hotel worldwide... 3896 rooms and suites in Earth and Sky towers.
  • Kiyoon L.
    Kiyoon LeeMay 6, 2014
    City view from 20f of Sky tower (Venetian hotel view actually)
  • Reneé H.
    Reneé HägglundSeptember 24, 2014
    the club lounge is fantastic. nice people, very good service
  • Clara W.
    Clara WongDecember 21, 2014
    Spacious room! Shuttle buses available!
  • Jack P.
    Jack PApril 11, 2014
    Worlds largest sheraton. Probably one of the best values on the cotai strip!
  • Frank D.
    Frank DingDecember 22, 2012
    It's wonderful experience here. It's fantastic and unforgettable.
  • Eddie S.
    Eddie SkySeptember 24, 2012
    Been here 100+ times
    Do you know Sheraton Macao has 3,896 rooms total in the two towers?
  • Citra P.
    Citra PurnawijayaJuly 1, 2015
    Internet access everywhere in the hotel making it super cool stay!
  • Hokage ..
    Hokage .July 13, 2015
    Been here 50+ times
    Tropical mood in the lobby itself. Wonderful.
  • Coolmindpower Acceleratemom /.
    Happy to hear they cater for Muslim guests observing Ramadhan fasting by sending early breakfast before dawn. Kudos to Sheraton Macao!
  • Annie W.
    Annie WangMarch 31, 2013
    Don't come here on holiday weekend. They gave us a room that was not even properly clean! Used toothbrush, uncleared sheet, iron and iron board were out, hair dryer and plastics bag laying on tables
  • Ram J.
    Ram JoshiMarch 9, 2013
    Don't waste your time Standing in a queue for a cab... Just step on to the road and you can get one right away rather than spending 20 minutes Inn the hotel porch.
  • Andrew F.
    Andrew FontesApril 18, 2013
    Been here 10+ times
    Can't find the hair dryer? Check the Computer desk drawer. They don't put it in the restroom.
  • Maxim M.
    Maxim MasriAugust 30, 2015
    Very nice executive club to hide from the crowd
  • Kaman's Kraving
    Kaman's KravingDecember 24, 2014
    Check in only available from one pm :) also free wifi at lobby
  • Martin F.
    Martin Fraire CambiassoNovember 27, 2014
    Been here 5+ times
    It's great, but do not expect any hotel feeling. Is living inside a shopping. Very impersonal.
  • Sencer D.
    Sencer DonmezMarch 19, 2015
    The biggest hotel I have ever stayed. about 3000 or so rooms!!
  • Kaiser C.
    Kaiser CheonDecember 29, 2012
    15% off for SPG members when you dine in the restaurants in the hotel.
  • Jo L.
    Jo LMay 16, 2016
    The line of check-in is way too long! But overall it's a nice comfy hotel
  • Max S.
    Max StrangerJune 27, 2013
    Looking for shuttle bus? Go Crown towers
  • Gray W.
    Gray WebbNovember 10, 2013
    Hot tub by the Jala pool is worth a visit
  • Julian S.
    Julian SeowFebruary 18, 2013
    felt like a sheep here.. baa baa... we got food, drinks, somewhere nice and warm to sleep...
  • Eddie S.
    Eddie SkyNovember 20, 2012
    Been here 100+ times
    Do you know Palms Lounge serves afternoon tea and high tea?
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