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Starwood Preferred Guest® (SPG)

Sheraton Macao Hotel, Cotai Central

Hotel and Resort
  • Bernard O.
    "Venetian and newly opened Wynn Palace."(7 Tips)
    Marco H.
    "There is a special check in area for SPG members."(4 Tips)
    Jack P.
    "Probably one of the best values on the cotai strip!"(3 Tips)
    Mitsuhiro A.
    "This is the world's largest Sheraton hotel."(2 Tips)
96 Tips and reviews
  • venetian
  • cotai strip
  • buffet
  • spg members
  • scenic views
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  • Popular
  • Recent
  • Minka Monica L.
    Minka Monica LiDecember 27, 2014
    Overall a good new hotel to stay at in the Cotai Sands strip. The suites are nice and you can sleep 4 people (bedroom + TV room sofa). Club lounge provides buffet breakfast which has a good selection.
  • Rileen C.
    Rileen ChuaMay 25, 2013
    Comfortable, amazing rooms that I refuse to get out! :) Guest Services is so friendly and helpful! Called from the room and she gave me road directions/suggestions to tour
  • Franco M.
    Franco Marinari AccianiApril 18, 2015
    Been here 50+ times
    The best hotel in Macau and the largest Sheraton of the world. Great service and facilities. Try the swimming pool area
  • k̾h̾u̾s̾h̾i̾ s.
    The queue for the check-in is just too long . The feast buffet is amazing. The casino has only baccarat, not a place for blackjack. The food count is nice on the 3rd floor .
  • Bernard O.
    Bernard OoiNovember 26, 2016
    One of d more reasonable priced hotel in Cotai casino strip. Walking distance to Sands, City of Dreams, Parisian, Venetian and newly opened Wynn Palace. Complimentary mobile data.
  • ady
    adyApril 29, 2014
    Good stay here. There are free shuttle buses to other hotels/casinos in Cotai and also to/from the 2 ferry terminals, border gate and airport.
  • yuenyee M.
    yuenyee MouNovember 19, 2016
    SPG membership totally a saver. Not only you would skip the crowd in checkin, you would also have a SPG member only queue at the elite area. Gold membership or above required.
  • Hokage ..
    Hokage .July 12, 2015
    Been here 50+ times
    Amazing room. Good service . Huge club room , great hospitality and good buffet food. World class service
  • TRvler
    TRvlerFebruary 17
    Great platinum treatment, every time I come comp upgrade to suite with very friendly and with big smiles!
  • Franco M.
    Franco Marinari AccianiSeptember 9, 2015
    Been here 50+ times
    Internet free everywhere and easy to get upgrade to suites for platinum SPG. Ask for deluxe suites at reception... With a smile!
  • Sujin C.
    Sujin ChoiAugust 1, 2014
    I like the Venetian view! The swimming pool was not very clean but I like the large and various sizes!
  • Will P.
    Will PhiferMarch 11
    Amazing, five star room for a great weekday, last minute price. Easy access to The Venetian and other casinos as well
  • Feroz K.
    Feroz KhalilMarch 25, 2015
    Stayed 2 nights and I must say it's amazing hotel. The rooms are big. Great views.
  • Carlos L.
    Carlos LópezDecember 20, 2015
    Excellent hotel, best value for money, amazing huge family shrek themed rooms, one of the best in the area, totally recommended
  • SW C.
    SW ChaSeptember 30, 2015
    Very large, upscale, Vegas style hotel. Large rooms. Kids friendly pools. Do not have a decent bar or lobby, but you can try nearby malls connected indoors.
  • Naziah A.
    Naziah AliMarch 23, 2015
    The rooms are very comfortable and clean. I love the scent of fresh sheets 😘
  • Slaveiko S.
    Slaveiko SavovJune 15, 2016
    Great location if you want to be on the strip. Rooms are nicer than the Venetian. Nice and speedy check-in for SPG members.
  • Nayoung K.
    Nayoung KimAugust 16, 2014
    Been here 5+ times
    Sands Rewards Club almost always have a hotel redemption promotion at Sheraton and Holiday Inn at Cotai Central. Right now 98 points earned in a day can be deducted for a weekday room.
  • ady
    adyApril 29, 2014
    Take the shuttle to The Venetian and then walk back to the Sheraton via the connecting overhead bridge. Stop midway to take outdoor shots of The Venetian.
  • Geoff H.
    Geoff Halprin1 week ago
    Apparently the largest Sheraton in the world. Rooms are pretty basic but clean and comfortable. Good location in heart of Cotai strip
  • DJ D.
    DJ DohJanuary 2, 2013
    One of In-room service menu, 'Cold Cuts' was good. :-)
  • Ken H.
    Ken HMay 3, 2013
    Very grand hotel. Make sure to book club level rooms. It's worth the extras
  • Marco H.
    Marco HenkelDecember 24, 2016
    There is a special check in area for SPG members.
  • Swapnil K.
    Swapnil KalghatgiAugust 13, 2015
    Good place to stay. Decent mall for shopping. I loved the food court here
  • Mareike U.
    Mareike U.May 2, 2013
    Been here 5+ times
    Very nice and new hotel! The staff is very friendly and helpful!!
  • MAC
    MACMarch 19, 2015
    Great location, easy transfer to other places via shuttle. Signage is very tourist-friendly
  • Cynthia M.
    Cynthia MarinSeptember 12, 2014
    Nice gym, pools, breakfast and great Internet connection everywhere !!
  • Sheraton Grand M.
    Sheraton Grand MacaoJuly 9, 2013
    Been here 10+ times
    Get to Xin restaurant around 4pm and be amazed with the DreamWorks parade in Sands Cotai Central
  • Franco M.
    Franco Marinari AccianiMay 25, 2014
    Been here 50+ times
    Sheraton Macau is the largest Sheraton hotel worldwide... 3896 rooms and suites in Earth and Sky towers.
  • Kiyoon L.
    Kiyoon LeeMay 6, 2014
    City view from 20f of Sky tower (Venetian hotel view actually)
  • Reneé H.
    Reneé HägglundSeptember 24, 2014
    the club lounge is fantastic. nice people, very good service
  • Clara W.
    Clara WongDecember 21, 2014
    Spacious room! Shuttle buses available!
  • Jack P.
    Jack PApril 11, 2014
    Worlds largest sheraton. Probably one of the best values on the cotai strip!
  • Frank D.
    Frank DingDecember 22, 2012
    It's wonderful experience here. It's fantastic and unforgettable.
  • Eddie S.
    Eddie SkySeptember 24, 2012
    Been here 100+ times
    Do you know Sheraton Macao has 3,896 rooms total in the two towers?
  • Citra P.
    Citra PurnawijayaJuly 1, 2015
    Internet access everywhere in the hotel making it super cool stay!
  • Hokage ..
    Hokage .July 13, 2015
    Been here 50+ times
    Tropical mood in the lobby itself. Wonderful.
  • Coolmindpower Acceleratemom /.
    Happy to hear they cater for Muslim guests observing Ramadhan fasting by sending early breakfast before dawn. Kudos to Sheraton Macao!
  • Annie W.
    Annie WangMarch 31, 2013
    Don't come here on holiday weekend. They gave us a room that was not even properly clean! Used toothbrush, uncleared sheet, iron and iron board were out, hair dryer and plastics bag laying on tables
  • Ram J.
    Ram JoshiMarch 9, 2013
    Don't waste your time Standing in a queue for a cab... Just step on to the road and you can get one right away rather than spending 20 minutes Inn the hotel porch.
  • Maxim M.
    Maxim MasriAugust 30, 2015
    Very nice executive club to hide from the crowd
  • Andrew F.
    Andrew FontesApril 18, 2013
    Been here 10+ times
    Can't find the hair dryer? Check the Computer desk drawer. They don't put it in the restroom.
  • Martin F.
    Martin Fraire CambiassoNovember 27, 2014
    Been here 10+ times
    It's great, but do not expect any hotel feeling. Is living inside a shopping. Very impersonal.
  • Sencer D.
    Sencer DonmezMarch 19, 2015
    The biggest hotel I have ever stayed. about 3000 or so rooms!!
  • Kaman's Kraving
    Kaman's KravingDecember 24, 2014
    Check in only available from one pm :) also free wifi at lobby
  • Kaiser C.
    Kaiser CheonDecember 29, 2012
    15% off for SPG members when you dine in the restaurants in the hotel.
  • Jo L.
    Jo LMay 16, 2016
    The line of check-in is way too long! But overall it's a nice comfy hotel
  • Max S.
    Max StrangerJune 27, 2013
    Looking for shuttle bus? Go Crown towers
  • Gray W.
    Gray WebbNovember 10, 2013
    Hot tub by the Jala pool is worth a visit
  • Eddie S.
    Eddie SkyNovember 20, 2012
    Been here 100+ times
    Do you know Palms Lounge serves afternoon tea and high tea?
  • Julian S.
    Julian SeowFebruary 18, 2013
    felt like a sheep here.. baa baa... we got food, drinks, somewhere nice and warm to sleep...
  • Agnes 1.
    Agnes 1June 23, 2013
    View from room..much prefer Crown Towers ,Altira
  • bo keum k.
    bo keum kimJanuary 13, 2013
    Sheraton Club (4th Floor)
  • Johan J.
    Johan JamesNovember 19, 2015
    Worst experience... we just arrived and the queue is 1 hour for check in and no one said hi to us. For a 5 stars hotel it's our worst service experience.
  • Eddie S.
    Eddie SkyJuly 8, 2014
    Been here 100+ times
    Now all rooms come with free Wi-Fi
  • Catarina P.
    Catarina PereiraFebruary 15, 2015
    Biggest Sheraton in the world, how about that? Almost 4000 rooms! 😱
  • Reneé H.
    Reneé HägglundSeptember 22, 2014
    Fantastic suit room...
  • Derek Q.
    Derek QuahSeptember 30, 2015
    Free n strong wifi signal everywhere
  • Sheraton Grand M.
    Sheraton Grand MacaoJuly 10, 2013
    Been here 10+ times
    Join us at Jaya's CHI - Chill-out Event this Saturday --- July 13 / 2pm - midnight / Jaya, Level 4 Sheraton Macao. Ticket: HKD450 at door. Featuring Intl artistes with Ricky Stone and more.
  • chingsin
    chingsinJune 12, 2015
    Been here 5+ times
    Free wifi and great pool
  • Hill H.
    Hill HillDecember 16, 2012
    Upgraded to Suite
  • Mitsuhiro A.
    Mitsuhiro AraseDecember 30, 2012
    This is the world's largest Sheraton hotel. Now, only sky tower is under service, earth tower will start February 2013. The new tower is already completed, however manpower is not enough to operate.
  • Ste H.
    Ste HartAugust 1, 2013
    Lounge access worth it
  • hong c.
    hong chengOctober 26, 2012
    i am here,grand hotel verything is ok forme
  • christian k.
    nice pool area
  • Natalie K.
    Natalie KepertiDecember 30, 2014
    Too many people, crowded lifts but good rooms
  • Sheraton Grand M.
    Sheraton Grand MacaoApril 23, 2013
    Been here 10+ times
    Enjoy the holiday specials at Xin through April 26th to May 5th, look out for the Cheong Fun (rice roll) station at lunch and the special desserts at dinner.
  • Моряк Р.
    Моряк РомантикDecember 25, 2013
    Been here 5+ times
    Sheraton Club Room, you're trying to put me into melancholy. Aren't you?
  • Hendra D.
    Hendra D'ElmoFebruary 11, 2014
    Very Largest
  • hong c.
    hong chengOctober 26, 2012
    i am here ,grand hotel ,fine
  • WEI S.
    WEI SHIOctober 7, 2012
    Good trip at Sheraton macau
  • A G.
    A GuintoJuly 23, 2016
    Cheap hotel at Cotai Strip. 👍
  • Joseph R.
    Joseph RosarioDecember 1, 2013
    Been here 5+ times
    The in-room wifi is $120 for 24hrs ($30 for 1hr), but the connection is reliable. I've been seeing stable speeds of 5 down/5 up.
  • Zj P.
    Zj PanJune 15, 2014
    Room is very good. It seems that Wi-Fi is only available in some rooms.
  • Comax L.
    Comax LauSeptember 30, 2016
    Poor belt service with overcrowded environment, the worst SPG hotel in Macau
  • Johan J.
    Johan JamesNovember 19, 2015
    1 hour queue to check in. Horrible experience. No one came to say hi to us or give us any water. Will never be back here.
  • Sheraton Grand M.
    Sheraton Grand MacaoOctober 10, 2013
    Been here 10+ times
    The very first Oktoberfest in Taipa is starting today! Get to Jaya - 4/F Sheraton Macao Hotel every night, from tonight till Oct 20.
  • Sheraton Grand M.
    Sheraton Grand MacaoJuly 25, 2013
    Been here 10+ times
    Experience Michelin star chef Alfredo Russo's culinary at Bene, from July 28 to August 3.
  • Eddie S.
    Eddie SkyAugust 9, 2014
    Been here 100+ times
    Dragon Training Camp till Oct 5. Great fun for kids at Sheraton Macao Hotel
  • Nayoung K.
    Nayoung KimAugust 16, 2014
    Been here 5+ times
    Right now casino is under construction. So so loud during the day. If you are here for gaming, consider elsewhere.
  • KH M.
    KH MastiffDecember 16, 2012
    Been here 10+ times
    I cannot find the special. Will I get the 250 starpoints?
  • Sylvia U.
    Sylvia UyDecember 27, 2013
    Doesn't have free in-room wifi!
  • Tiger H.
    Tiger HuangNovember 16, 2012
    Can not earn SPG 250 bonus!!!
  • wenqiang h.
    wenqiang heNovember 29, 2012
    Been here 5+ times
    SPG 250 bonus
  • ZHOU Z.
    ZHOU ZHOUDecember 10, 2012
    250 spg points
  • Siriporn T.
    Siriporn TuAugust 9, 2014
    vacation with Jimmy
  • Nayoung K.
    Nayoung KimAugust 15, 2014
    Been here 5+ times
    베네시안 등 다른 코타이 호텔들보다 작지만 호텔 가격은 상대적으로 싸요. 홀리데이인, 콘래드 등과 호텔 방은 거의 같다고 보실 수 있어요. Sands Rewards Club카드를 받으신 후 포인트를 쌓으시면 포인트를 사용한 Room Redemption이 가능하고 Ruby level부터는 Complimentary room도 제공된답니다.
  • Lisseth Y.
    Lisseth YanOctober 10, 2015
    Habitaciones muy cómodas y limpias, el desayuno buffet excelente. Acceso libre a las piscinas y al gimnasio. Buses gratuitos del hotel - aeropuerto - estación de ferry y viceversa. Wifi gratis n lobby
  • Галина Б.
    Хорошая гостиница и завтраки!!!
  • Ara Ha-won C.
    Ara Ha-won ChoJanuary 14
    Been here 5+ times
    가격대비 룸컨디션 좋아요
  • Wendy S.
    Wendy Shang TianJuly 14, 2016
    ホテル自体は大型収容ホテルなので、ホスピタリティは良くない(*_*) プールは夜8時半までだけど、ジムは24時間利用できます。サウナは7〜22時。
  • 물길 로스터
    물길 로스터December 30, 2016
    방마다 로컬전화&데이터 무제한 전화기를 주네요.
  • papecco2017
    papecco2017August 17, 2014
  • Jieun P.
    Jieun ParkApril 7, 2015
    가격대비 좋았는데 화장실 청소 상태 불량
  • yukimitsu
    yukimitsuJuly 7, 2016
  • Yoichi T.
    Yoichi TsugawaJanuary 28, 2013
1,178 Photos

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