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Starwood Preferred Guest® (SPG)

Sheraton Mexico City Maria Isabel

Cuauhtémoc, Ciudad de México
  • Molly M.
    "towers water pressure"(2 Tips)
    Paulo P.
    "That being said, pretty good service for events and meetings."(12 Tips)
    Dora F.
    "Lindas (cute) habitaciones y muy buen servicio"(6 Tips)
    D e v r i m
    "delicious breakfast and pretty fast wifi."(10 Tips)
50 Tips and reviews
  • breakfast food
  • cute
  • water pressure
  • comfortable
  • casual
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  • Molly M.
    Molly MonseyOctober 18, 2012
    Been here 5+ times
    In the towers water pressure was amazing, room was charming and comfortable. Room service is prompt although quality is about par. Love the lobby bar with piano, tho, and all staff members are loveky
  • Cesar W.
    Cesar WongApril 1, 2016
    Been here 5+ times
    Great Hotel located in downtown Mexico DF. Close to many restaurants and a Starbucks. The City Tour bus stop is very close to the hotel and you can take a ride for less than 10 dollars.
  • D e v r i m
    D e v r i mJune 7, 2016
    It's in the heart of the city with delicious breakfast and pretty fast wifi. There is enough space in the room for luggages
  • Jose P.
    Jose PrietoOctober 9, 2013
    Been here 10+ times
    While some may view the hotel as outdated I as a business traveler see more value in the basic necessities (reliable wifi, accommodating staff and excellent food in the concierge lounge).
  • Max W.
    Max WennekerOctober 1, 2017
    Hotel definitely showing its age. Lacks natural light in most of the hotel. Very nice staff, and great lounge for elites with a really solid food situation. Room has comfortable bed but old bathroom.
  • Florian M.
    Florian M.May 22, 2016
    Been here 10+ times
    The hotel has a good location and a good breakfast menu. The rooms are a bit outdated though!
  • Jun O.
    Jun OhMay 23, 2013
    Sushi bar, better than expected. Crave for roll or sushi? This is the place.
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Sergio M. 🇲🇽🇧🇷🇱🇷 RodriguesNovember 13, 2015
    Been here 10+ times
    Very classic hotel with good service. Everything is really expensive. If you book thru SPG apps or online directly thru their site you'll receive complimentary in room wifi.
  • Raul D.
    Raul D.E.September 28, 2015
    Not the best in town and a bit rusty, great location and attentive staff.
  • Roberto B.
    Roberto Bruder AguiarMarch 19
    Been here 10+ times
    Very well located. Easy to go to a lot of places from here.
  • Jose P.
    Jose PrietoAugust 28, 2013
    Been here 10+ times
    Leverage the Concierge they are informative and helpful with all requests.
  • Mariah M.
    Mariah MaggioliNovember 27, 2016
    the hotel is a little old, with carpets inside of the room. besides that, the service is very good and the location is ok
  • Alex M.
    Alex MarinMarch 13, 2014
    Internet is expensive and lousy but the gym is pretty good. Restaurants are quite good as well. Excellent service. Ugly hotel.
  • Johanna L.
    Johanna LermaJuly 21, 2016
    Service was great, the rooms very nice.. Definitely coming back.!!
  • Paulo P.
    Paulo PuglisiApril 6, 2016
    It's getting old, needs some refreshing soon. That being said, pretty good service for events and meetings. Good location.
  • Ketan S.
    Ketan SampatOctober 17, 2014
    Great location. Request for a bigger room with handicap access completely ignored
  • Jinn X.
    Jinn XuMarch 24, 2017
    Good location and nice staff. But very tiny swimming pool, WIFI with a FEE, old decoration with old carpets in room. Will not come again.
  • Sergio F.
    Sergio FelixNovember 21, 2017
    The showers in this hotel are totally not impressive. Lack of pressure and inconsistent temperature. The bathroom was small and the room was outdated. The staff is friendly and the food was OK.
  • Luis S.
    Luis SanchezJuly 28, 2011
    Been here 10+ times
    you got to be platinum and you'll get internet, ironing, capuccino wake up calls, and a butler
  • Jie Z.
    Jie ZhangJune 10, 2014
    The toilet flusher is too strong. Just a very gentle press, the water goes away like a flood. Yet, noisy!!
  • Gustavo M.
    Gustavo MoriJuly 29, 2013
    Been here 5+ times
    Loved the staff, super friendly and efficient!
  • Rafael O.
    Rafael OrtegaSeptember 22, 2015
    Wifi range didn't cover the whole apartment. Shower temperature wouldn't stay hot but varied up and down. A little disappointed.
  • Jarosław A.
    Jarosław AłunowskiJune 7, 2013
    Been here 5+ times
    Old and expensive hotel not worth the stay, it lives from the old good times but is evident that those days are over. The only good thing is where it's located
  • Craig J.
    Craig JohringSeptember 18, 2016
    The best Marachi's.
  • Jenn T.
    Free wifi in the Link Microsoft Lounge in the lobby!
  • Nikki I.
    Nikki IbayAugust 22, 2010
    Wifi access not free in all guest rooms and public areas. 15US dollars/day
  • Philipp S.
    Philipp SchumeApril 28, 2014
    Been here 25+ times
    Old worn out hotel. Dirty corners everywhere, can't live up to its category standards. There is nothing that's actually worth the money. Stay away if you can.
  • Luiz E.
    Luiz EduardoSeptember 8, 2014
    Been here 5+ times
    The showers have been an issue lately. No hot water and sometimes no water at all
  • Alex C.
    Alex CardenasSeptember 10, 2012
    OLD & OVERPRICED Hotel, shame on Sheraton!
  • Karina E.
    Karina EncisoJuly 30, 2015
    The gym is great!
  • Ron C.
    Ron CarrJanuary 2, 2012
    Quiet- until the neighbor checked in. Now I can hear every little sound from him ... Disgusting!!
  • Ramnik S.
    Ramnik SinghAugust 16, 2015
    It's an old hotel ...wouldn't be my first choice next time
  • Rob E.
    Rob EvansAugust 28, 2012
    200 peso cab ride from the airport
  • Vian E.
    Vian EliasOctober 13, 2014
  • Ruben G.
    Ruben GuerreroApril 9, 2014
    Been here 5+ times
    Great location but extremely outdated. Will not stay here again.
  • Fernando D.
    Fernando DornellasAugust 11, 2011
    Yesterday, had no internet… Tonight, 00:20 I arrived in my apartment after 30 minutes in the lobby waiting for a broken elevator…unbelievable what is happening in this Sheraton!!!! >.<
  • Paul H.
    Paul HealyFebruary 24, 2012
    Looking a little tired, JW Marriott is better
  • Pablo M.
    Pablo MlikotaSeptember 6, 2011
    Been here 5+ times
    This sheraton is a shame...
  • kenchy d.
    kenchy dassOctober 27, 2010
    really..i want suggest fom you...
  • Rosana
    RosanaFebruary 20, 2013
    Bad service at check in my room is not ready and i must wait 40min while waiting could not connect to internet because ck in agent did not provide the room #
  • Roberto C.
    Roberto CastilloJuly 10, 2010
    Go to Sheraton and enjoy your prom
  • Helly J.
    Helly JenkinsSeptember 10, 2012
    Water pressure is Crap! Rooms are tired and lifts slow. Staff friendly though and helpful..
  • Ale R.
    Ale RiojasMarch 16, 2014
    Tienen el mejor servicio y atención a huéspedes. Solucionan rápido todo y con la mejor disposición. Además el hotel es lindo, con mariachi en vivo en el bar y con una excelente ubicación.
  • Carlos Felipe R.
    Carlos Felipe RodriguezNovember 29, 2012
    Si tienes cita en la embajada americana y llegas a una hora infame (p.ej., 6:00am), puedes hacer tiempo en el hotel, desayunar en el Manhattan Deli (abren 6:30am) o en el Starbucks. Cerca y seguro.
  • Adriana S.
    Adriana SolórzanoMarch 30, 2017
    El hotel es un clásico en CDMX, super bien ubicado. La atención del personal es inmejorable 👍🏼 La clásica ensalada del Chef, solo dos lechuguitas😧 pero deliciosa 😋 Mi único PERO fue el internet.😞
  • Juan Luis R.
    Juan Luis R. PonsFebruary 11, 2014
    Ya no se construyen suites presidenciales tan enormes como la de este hotel. Desde su terraza, Michelle Obama, Juan Gabriel y otros VIP han tenido la mejor vista del Ángel.
  • Ossiel B.
    Ossiel BenitezFebruary 2
    El Sheraton es una opción fantástica para pasar la noche de navidad ya sea en familia o en pareja, ya que hacen una cena baile buffet espectacular. El personal es amable y servicial.
  • Josh C.
    Josh CastroSeptember 18, 2015
    Siempre es bueno volver, la atención es genial y el desayuno delicioso. La cama súper confortable y la mejor ubicación.
  • Vanessa
    VanessaApril 16, 2017
    Excelente ubicación , vista de las habitaciones hacia el Ángel de la independencia , lo único malo que pagas $155 pesos diarios por el estacionamiento no incluidos en tu pago de habitación 😏
  • Juan Pablo S.
    Juan Pablo SueiroSeptember 5, 2012
    Been here 5+ times
    Buen hotel, peo lejos de la categoría mundial de Sheraton. Las habitaciones un tanto viejas. Internet 15 usd por día. Lo mejor es la amabilidad del personal y la cama/almohadas. Excelente ubicación.
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