Starwood Preferred Guest® (SPG)

Sheraton on the Falls Hotel

Hotel
5875 Falls Ave (at Clifton Hill), Niagara Falls ON L2G 3K7, Canada
Credit Cards:
Yes (incl. American Express)
Wi-Fi:
Yes

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7.3/10

Based on 79 votes

People like this place

Total Visitors
3,125
Total Visits
4,691
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  • What you need to know
    Jake F.
    "Great Fallsviews, excellent accommodations and friendly staff !"(5 Tips)
    Deema A.
    "Good view, Free Starbucks in the hotel rooms & an amazing spa"(25 Tips)
    Aaron T.
    "The jacuzzi suite with full fall view rocks!"(3 Tips)
    Chris C.
    "Great Breakfast buffet with great hospitality."(4 Tips)
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63 tips. Filter by taste:

  • all tips
  • scenic views
  • fallsviews
  • jacuzzi suite
  • spa
  • outdoor pools
  • breakfast buffet
  • hotel
  • fireworks
  • casinos
  • friendly staff
  • elevators
  • chefs
  • dinner
  • Toshio N.

    Superb hotel. Excellent location and view. Great service. Parking can be difficult. The room was worth the price. It was clean, tidy and the bed was extremely comfortable. Definitely recommended

    Toshio Nabeta · March 24
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  • Niagara A.

    Best Fallsviews in Niagara

    Niagara Airbus Inc. · January 11
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  • Crenguţa Elena L.

    waterfall view

    Crenguţa Elena Lindqvist · November 29, 2014
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  • Crenguţa Elena L.

    great waterfall view, loved the fireworks especially the waterfall like firewalls. restaurant buffet is ok.

    Crenguţa Elena Lindqvist · November 29, 2014
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  • Daniel J.

    Good morning from

    Daniel Joanes · October 25, 2014
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  • Duncan P.

    Very average lunch buffet food but the most amazing view ever

    Duncan PJ · August 29, 2014
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  • Amanda S.

    Make sure you book a room looking out to falls

    Amanda Schmidt Raudales · August 12, 2014
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  • Falls Avenue R.

    Follow us on Twitter as well... Read more

    Falls Avenue Resort · May 29, 2014
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  • Chris C.

    Great Breakfast buffet with great hospitality.

    Chris Camara · May 27, 2014
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  • Matthew B.

    Dinner buffet is $34.95 per adult! Yikes!

    Matthew Baya · February 18, 2014
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  • Jake F.

    Spring Thaw Event with Chef Jamie Kennedy Friday April 25th, 2014...To Book go to... www.sheratononthefalls.com/niagara-falls-packages/culinary-experiences.php

    Jake Fallsavenue · February 6, 2014
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  • Jake F.

    Celebrate Family Day and March Break with great deals... www.sheratononthefalls.com/niagara-falls-packages/marchbreak-waterpark-2014.php?

    Jake Fallsavenue · February 6, 2014
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  • jesse H.

    Try the wallnuts!

    jesse H · December 28, 2013
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  • Andrew H.

    If you don't want housekeeping, leave the brown sign out before 2am and you'll get a $5 starbucks giftcard (for the starbucks in the lobby) sure most drinks are over $5, but it's better than nothing.

    Andrew Haggith · October 31, 2013
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  • James M.

    View from our room in 1968 is ABSURD, lovin it!

    James Morales · October 10, 2013
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  • Jake F.

    Great Fallsviews, excellent accommodations and friendly staff !

    Jake Fallsavenue · October 9, 2013
    Save
  • Deema A.

    Good view, Free Starbucks in the hotel rooms & an amazing spa

    Deema Alzamil · September 22, 2013
    Save
  • Paul A.

    The View from the fall Suites are out of this world.

    Paul Alfred · September 1, 2013
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  • Paul A.

    The view from the suites are anazing!

    Paul Alfred · August 31, 2013
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  • Samantha G.

    If you're willing to pay for it, get the Sheridan Club which includes wifi, an in-room fridge, and access to the club lounge (which serves breakfast, afternoon snacks and unlimited drinks).

    Samantha Guerin · August 19, 2013
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  • Jen L.

    The "PF room" charge is NOT a "tax". It's a "fee". Don't let them BS you that it's a "local tax". It's a "promotional fee" that most businesses charge to contribute to advertisement & firework etc.

    Jen L · August 12, 2013
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  • Hugh M.

    Got a free upgrade to American Falls view room. Nice room. Only complaint is that the elevators are a zoo at peak times. Fridge in room, big tv, & even a tv in bathroom.

    Hugh Meighan · August 2, 2013
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  • Edward D.

    Outdoor pool has awesome view!

    Edward Decleyre · July 24, 2013
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  • Klaus S.

    The falls view is incredible! The jacuzzi suite is offering wide space and a hige kong size bed....

    Klaus Schaefer · July 8, 2013
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  • Steve S.

    Make use of the concierge desk, especially Josh. Enormously helpful!

    Steve Schnelwar · July 7, 2013
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  • Gidipwincess A.

    I've definitely stayed at better hotels

    Gidipwincess A · June 12, 2013
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  • Marcus C.

    Bypass the in lobby Starbucks and head to the Tim Hortons around the corner on Clifton Hill in front of the Sky Wheel - $11.50 for cup and coffee for the week. Compare to $28 for a week at SB.

    Marcus Cox · June 2, 2013
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  • Miranee

    I give this place 2 out of 5 stars for the beautiful Falls view. I am writing this at 4:44 am out of annoyance & irritation. Room 960 -- walls are paper thin. Can hear everything from next door!!!

    Miranee · May 4, 2013
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  • Frank L.

    Awesome view but they hit you with crazy taxes and fees. We stayed two nights. The first night was $159 and the second was $179 but after breakfast, parking, & Internet it was $600. I feel shafted.

    Frank Lewandusky · April 8, 2013
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  • Ashu

    Room 762, best views ever

    Ashu · March 23, 2013
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  • Cameron

    Overall an amazing experience. Be ready for everything to be overpriced, but it's tough to beat a top-floor fallsview room! We loved the dining, casino, and floor-to-ceiling windows.

    Cameron · March 7, 2013
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  • Ash B.

    Get the presidential suite !

    Ash Baer · February 23, 2013
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  • Rob

    The arcade has poorly maintained games and a manager who is kind of useless. Look at the deep sea treasure game coins fall and get stuck on the ramp

    Rob · February 3, 2013
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  • Rusty S.

    Get at least 10 Km away from border to buy anything

    Rusty Shackleford · January 13, 2013
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  • Ashley K.

    The view of niagara falls is amazing from this hotel. Also the Casino is right in the hotel so you dont have to walk outside.

    Ashley Kiyana · December 20, 2012
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  • Robert Z.

    Terrible Customer Service for SPG members

    Robert Zack · September 1, 2012
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  • Nirbhay K.

    Must try the Windows by Jamie Kennedy onsite. Fantastic farm-to-table menu, great view of falls and friendly service. Those with kids should ask for the grilled cheese sandwich with fries. Fantastic!

    Nirbhay Kumar · August 11, 2012
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  • Nirbhay K.

    Starbucks onsite is a rip-off. $3.85 for a tall glass of warm milk! 2x the price of Manhattan!

    Nirbhay Kumar · August 11, 2012
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  • Amelia N.

    The view from the falls view rooms is incredible

    Amelia Nicole · July 30, 2012
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  • Jeff E.

    Nice view. Time to go.

    Jeff Ehrhart · June 29, 2012
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  • Ashley B.

    Did not have our original room ready upon arrival and breakfast was an hour late the following day. Nice looking hotel, but we left unimpressed with the service.

    Ashley Bayne · January 22, 2012
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  • Ashley B.

    Corner Fallsview suite with the jacuzzi is to die for, with an incredible view to boot!

    Ashley Bayne · January 22, 2012
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  • Phillipee J.

    Nice view of falls... What is wrong with this hotel.. you can't warm your room to above 17c in the winter. Only stay here in winter if you are immune to cold. For the price, there should be room heat!

    Phillipee Jones · January 15, 2012
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  • Benny F.

    No fridge, no water boiler, WiFi is $15 except in lobby. View of falls is nice though

    Benny Fang · January 5, 2012
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  • Hamish L.

    View Room recommended. Sew your pockets shut in anticipation of the Vegas like charges : 0)

    Hamish Littin · January 2, 2012
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  • Suga J.

    The last two times I was here the on demand movies did not work.

    Suga Jam · September 22, 2011
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  • Jamillah R.

    Sometimes when the tell you you're getting a "Deluxe Room", they really mean tiny room beside the elevator with a deluxe price.

    Jamillah Ross · September 22, 2011
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  • Aaron T.

    The jacuzzi suite with full fall view rocks!

    Aaron Toth · September 1, 2011
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  • Chayale M.

    Don't put your hands in there.

    Chayale Mendy · August 22, 2011
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  • Chris R.

    Breakfast may be free for the kids, but it's $20 for adults.

    Chris R · July 25, 2011
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