Starwood Preferred Guest® (SPG)

Sheraton Philadelphia Downtown Hotel

Hotel
Logan Square, Philadelphia
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6.1/10
295
ratings
  • Ken H.
    "Below typical Sheraton standard"(3 Tips)
    Jack L.
    "Great rooms, comfy beds and big TVs."(10 Tips)
    Lezlee H.
    "Great room service menu and nice tv."(14 Tips)
    Andressa M.
    "Amazing roof view"(5 Tips)
100 Tips and reviews
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  • B R.
    B RabbittDecember 4, 2013
    Staff was accommodating, let us check in a little early and have us free wifi. Was a great deal and very close to the business district. A little old, but clean and comfy. Nice tv!
  • Dan S.
    Dan SohaydaMarch 25
    Two parking payment machines at the exit of the garage. They take credit cards, but also lock up traffic after large events. Wish they'd move them by the elevators to pay before you leave as others do
  • LuckypooZa !.
    LuckypooZa !!April 1, 2013
    I arrived at 11am and was happily able to get an early check in. room was obviously remodeled since some of the other comments, fridge would have been nice. I got a super rate online so no complaints.
  • Rachel M.
    Rachel MercerFebruary 13, 2012
    Comfortable rooms, decent price. For it's location it's one of the better deals in the city - many tourist attractions, great restaurants, and cheaper parking are all within walking distance.
  • Alex C.
    Alex CookFebruary 26, 2013
    Great rate if you work for Comcast. Great service. Renovation is slowing improving the look. Housekeeping has improved but has a way to go. Gluten Free Beer (Redbridge) at the lobby bar!
  • Lindsay T.
    Lindsay ToussaintJanuary 15, 2015
    Very kind front desk staff. Lovely lobby and convenient location that's not in the middle of everything. Close enough to walk around downtown. However, my bed linens were a little stained.
  • Robert T.
    SPG membership and booking with Sheraton online we got a great view on the 21st floor. Other than that pretty standard downtown hotel in a good spot for city center attractions.
  • Ha D.
    Ha DiemJune 7
    Had an amazing stay here and the location was great. Wifi cost money, but is free if you book through Starwood preferred guests program.
  • Joe B.
    Joe BellJanuary 6, 2015
    front desk clerk Asia was the best. Great service, great smile, beautiful personality. Made this stay special with her special touch and affection.
  • Visit Philly
    Visit PhillyMay 1, 2012
    The purple PHLASH trolley runs Fri, Sat & Sun from 10-6 pm May-October 28, 2012. Just head to stop 5, buy a $2 ticket & you'll be on your way to seeing Philadelphia's attractions and museums. Read more
  • Tanya H.
    Tanya HutchinsJanuary 18, 2013
    Newly renovated rooms with flat screen TVs. WiFi comped for our conference. Great view if downtown. Only things missing are the fridge and microwave.
  • Elizabeth
    ElizabethDecember 10, 2010
    Very nice, recently remodeled hotel with a friendly staff. Very easy walking distance to Verizon Tower or Comcast Center. And they allow pets!
  • Karalyn S.
    Karalyn ShimmyoJune 16, 2013
    Good price for the area, very comfortable, and they have a beautiful pool and fitness center. Would definitely stay here again.
  • Roxy R.
    Roxy RAugust 31, 2013
    Amazing staff! The ac in my unit was making a loud, metal noise. Engineer came up to check it out and front desk immediately moved me to another room and even helped me move my stuff.
  • Philip S.
    Philip SaulAugust 24, 2011
    The bagels are only 2 bucks and you get as much cream cheese as you want! Great way to start your day in Philly!
  • David G.
    David GonzalezSeptember 7, 2015
    The Hotel and Rooms are Nice but don't try to order anything to be delivered at the hotel, they keep packages in another room locked and it's not always available to retrieve them
  • KHS
    KHSAugust 2, 2011
    Still loud ac but it works fine. Now w flat screen tv. Location great for walking around city. Lounge on 26th floor for you frequent travellers
  • Flo D.
    Flo DaviesApril 2, 2011
    Love the hotel, but would it kill them to put in a mini fridge and a microwave? Not everyone wants to eat downstairs. I would definitely stay here again. Who gives a crap about a flat screen?
  • tricia o.
    tricia okinOctober 31, 2010
    This is actually a really great place to stay. A lot of the people complaining about no flat screen tv are absurd. That's what whiny people say.
  • Allison
    AllisonSeptember 17, 2012
    No fridges in room. Have to pay for Internet. Breakfast buffet = $17. Good location. Comfy rooms. Helpful staff. Great workout room.
  • Richard L.
    Richard LaskeyAugust 8, 2014
    If you're a diabetic, they will not give you a sharps container, but you can give your sharps to someone "in security" who will handle their disposal. A tad demeaning, but useful
  • Patrick H.
    Patrick HealyDecember 19, 2011
    Really like this place. Good folks and reasonable for the quality. Only complaint: don't charge for wifi. That's just effing greedy guys. Internet is on par with hot running water. Seriously.
  • Tara C.
    Tara CSeptember 25, 2013
    Became an SPG member & received free wifi. Flat screen TV, comfy bed & signed up to not receive housekeeping every day in lieu of 500 SPG points each day you opt out.
  • Steve M.
    Steve MarshallJuly 25, 2014
    Listen to the bad tips here. Checked after a show at the Mann theater about 11:00 PM so I was committed. Hotel had an 18 wheeler with a generator supplying power and drying fans all over the lobby
  • Amanda S.
    HUGE hotel. Be warned, some of the rooms aren't renovated yet. Ask when you book!
  • Peter M.
    Peter MihaereFebruary 21, 2013
    Very helpful front desk... So far they were very helpful in a tricky situation at 11pm.
  • Kara P.
    Kara PattersonMarch 13, 2012
    The gym has been recently renovated (big improvement) but now it feels like a hot yoga class in there...soooo hot and humid!!
  • AT&T
    AT&TSeptember 16, 2011
    Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.
  • Peter K.
    Peter KuckAugust 16, 2011
    Cheap hotel in quality and price. Be prepared to expect reasonable accommodations, expensive parking, moderately clean rooms, and a big box hotel atmosphere.
  • Richard L.
    Richard LaskeyAugust 8, 2014
    Showers could be best described as a lukewarm drizzle. Engage the massage mode with the knob on the shower head for laser-focused spot cleaning.
  • Charlotte L.
    Charlotte LDecember 27, 2011
    Renovated room, amazing view, my wifi was comped AND my room was upgraded - why? I WAS POLITE even though I had a shitty travel day.
  • Jeremy S.
    Jeremy SmithSeptember 29, 2011
    Renovated rooms on the 25th floor, but the AC units are still older style giant box that makes a ton of noise. Carpets don't appear to have been part of the updates, not the 1980's lobby. Not a fan!
  • Misty T.
    Misty T.August 27, 2011
    Our room was modern and clean. Flat screen. Newly remodeled. Just great!
  • Chy T.
    Chy TNovember 23, 2011
    One of the employees at the check in desk is sport helpful...and quite the looker ;)
  • Lezlee H.
    Lezlee HughesJuly 12, 2012
    Needs a renovation. AC is super loud. Carpet is scary. Great room service menu and nice tv. Takes a long time for someone to answer the phone.
  • Christella M.
    Christella MorrisMay 14, 2013
    The room seems nice and the guy at the front desk gave me free wifi just had to ask :-)
  • Jasmine R.
    Jasmine RichardsOctober 13, 2015
    If you're just parking overnight the best bet is the lot across the street go $5
  • Four Points by Sheraton
    Four Points by SheratonOctober 25, 2010
    Enjoy a great local craft beer at Four Points with Best Brews®. We're featuring Yuengling Lager.
  • Dapper D.
    Dapper DabnerDecember 5, 2013
    Great service! Attentive, polite and prompt customer service.
  • J F.
    J FaisonMarch 30, 2012
    So far so good, any outdated reviews should be ignored. TV's upgraded, room upgraded and elevators are fine... Grow a set.
  • Paul D.
    Paul DanekJanuary 17, 2012
    A bit dated but the beds are comfy and the staff is phenomenal... except for the rather aloof bartender...
  • Chris S.
    Chris SkilesJune 3, 2013
    Put the going green door hang on your door know for a $5 food/drink coupon. I used it for Starbucks downstairs every morning.
  • David N.
    David NelsonOctober 13, 2012
    Don't pay the $38 a day parking. City garage across the street is $5 a day.
  • A S.
    A ScottSeptember 12, 2012
    Self parking is 38/day, valet 44. The garage across the street is 18/day but no in and out.
  • Jack L.
    Jack LindbergDecember 8, 2011
    back for a second year in a row! Great rooms, comfy beds and big TVs.
  • Sheaffer Pen
    Sheaffer PenJanuary 19, 2012
    We are at the Philadelphia Pen Show January 20-22, 2012!! Check out our booth and mention Foursquare Tip!
  • Steph K.
    Steph KatrinaFebruary 22
    Comfortable hotel in a prime location.
  • M. Elizabeth H.
    M. Elizabeth HersheyAugust 2, 2011
    Pay for wi-fi, at a fancy hotel? Also advertised HBO and premium cable but the only watchable was payperview - for network television.
  • Stephen P.
    Stephen PangMay 16, 2013
    Watch out for the noisy building site across the street...May 2013
  • Ali F.
    Ali FunDecember 31, 2011
    Odd numbered rooms on the top floors have the best view
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