Starwood Preferred Guest® (SPG)

Sheraton Philadelphia Downtown Hotel

Hotel
Logan Square, Philadelphia
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6.1/10
361
ratings
  • Ken H.
    "Below typical Sheraton standard"(3 Tips)
    Jack L.
    "Great rooms, comfy beds and big TVs."(10 Tips)
    Lezlee H.
    "Great room service menu and nice tv."(14 Tips)
    Andressa M.
    "Amazing roof view"(5 Tips)
104 Tips and reviews
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  • B R.
    B RabbittDecember 4, 2013
    Staff was accommodating, let us check in a little early and have us free wifi. Was a great deal and very close to the business district. A little old, but clean and comfy. Nice tv!
  • LuckypooZa !.
    LuckypooZa !!April 1, 2013
    I arrived at 11am and was happily able to get an early check in. room was obviously remodeled since some of the other comments, fridge would have been nice. I got a super rate online so no complaints.
  • Alex C.
    Alex CookFebruary 26, 2013
    Been here 25+ times
    Great rate if you work for Comcast. Great service. Renovation is slowing improving the look. Housekeeping has improved but has a way to go. Gluten Free Beer (Redbridge) at the lobby bar!
  • Rachel M.
    Rachel MercerFebruary 13, 2012
    Comfortable rooms, decent price. For it's location it's one of the better deals in the city - many tourist attractions, great restaurants, and cheaper parking are all within walking distance.
  • Lindsay T.
    Lindsay ToussaintJanuary 15, 2015
    Very kind front desk staff. Lovely lobby and convenient location that's not in the middle of everything. Close enough to walk around downtown. However, my bed linens were a little stained.
  • Dan S.
    Dan SohaydaMarch 25, 2016
    Two parking payment machines at the exit of the garage. They take credit cards, but also lock up traffic after large events. Wish they'd move them by the elevators to pay before you leave as others do
  • Robert T.
    Robert TresslerMarch 13, 2016
    SPG membership and booking with Sheraton online we got a great view on the 21st floor. Other than that pretty standard downtown hotel in a good spot for city center attractions.
  • Joe B.
    Joe BellJanuary 6, 2015
    front desk clerk Asia was the best. Great service, great smile, beautiful personality. Made this stay special with her special touch and affection.
  • Ha D.
    Ha DiemJune 7, 2016
    Had an amazing stay here and the location was great. Wifi cost money, but is free if you book through Starwood preferred guests program.
  • Visit Philly
    Visit PhillyMay 1, 2012
    The purple PHLASH trolley runs Fri, Sat & Sun from 10-6 pm May-October 28, 2012. Just head to stop 5, buy a $2 ticket & you'll be on your way to seeing Philadelphia's attractions and museums. Read more
  • Tanya H.
    Tanya HutchinsJanuary 18, 2013
    Newly renovated rooms with flat screen TVs. WiFi comped for our conference. Great view if downtown. Only things missing are the fridge and microwave.
  • Karalyn S.
    Karalyn ShimmyoJune 16, 2013
    Good price for the area, very comfortable, and they have a beautiful pool and fitness center. Would definitely stay here again.
  • Allison
    AllisonSeptember 17, 2012
    No fridges in room. Have to pay for Internet. Breakfast buffet = $17. Good location. Comfy rooms. Helpful staff. Great workout room.
  • Roxy R.
    Roxy RAugust 31, 2013
    Been here 10+ times
    Amazing staff! The ac in my unit was making a loud, metal noise. Engineer came up to check it out and front desk immediately moved me to another room and even helped me move my stuff.
  • Philip S.
    Philip SaulAugust 24, 2011
    The bagels are only 2 bucks and you get as much cream cheese as you want! Great way to start your day in Philly!
  • Elizabeth
    ElizabethDecember 10, 2010
    Very nice, recently remodeled hotel with a friendly staff. Very easy walking distance to Verizon Tower or Comcast Center. And they allow pets!
  • Luis V.
    Rooms were nice. The restaurant in the lobby is understaffed. Otherwise, it's a good value place to stay while in Downtown Philadelphia.
  • Tara C.
    Tara CSeptember 25, 2013
    Became an SPG member & received free wifi. Flat screen TV, comfy bed & signed up to not receive housekeeping every day in lieu of 500 SPG points each day you opt out.
  • Patrick H.
    Patrick HealyDecember 19, 2011
    Been here 5+ times
    Really like this place. Good folks and reasonable for the quality. Only complaint: don't charge for wifi. That's just effing greedy guys. Internet is on par with hot running water. Seriously.
  • David G.
    David GonzalezSeptember 7, 2015
    The Hotel and Rooms are Nice but don't try to order anything to be delivered at the hotel, they keep packages in another room locked and it's not always available to retrieve them
  • Flo D.
    Flo DaviesApril 2, 2011
    Love the hotel, but would it kill them to put in a mini fridge and a microwave? Not everyone wants to eat downstairs. I would definitely stay here again. Who gives a crap about a flat screen?
  • Peter M.
    Peter MihaereFebruary 21, 2013
    Very helpful front desk... So far they were very helpful in a tricky situation at 11pm.
  • Richard L.
    Richard LaskeyAugust 8, 2014
    If you're a diabetic, they will not give you a sharps container, but you can give your sharps to someone "in security" who will handle their disposal. A tad demeaning, but useful
  • Steve M.
    Steve MarshallJuly 25, 2014
    Listen to the bad tips here. Checked after a show at the Mann theater about 11:00 PM so I was committed. Hotel had an 18 wheeler with a generator supplying power and drying fans all over the lobby
  • Amanda T.
    Amanda ThauJune 6, 2016
    HUGE hotel. Be warned, some of the rooms aren't renovated yet. Ask when you book!
  • KHS
    KHSAugust 2, 2011
    Still loud ac but it works fine. Now w flat screen tv. Location great for walking around city. Lounge on 26th floor for you frequent travellers
  • Kara P.
    Kara PattersonMarch 13, 2012
    Been here 50+ times
    The gym has been recently renovated (big improvement) but now it feels like a hot yoga class in there...soooo hot and humid!!
  • Richard L.
    Richard LaskeyAugust 8, 2014
    Showers could be best described as a lukewarm drizzle. Engage the massage mode with the knob on the shower head for laser-focused spot cleaning.
  • tricia o.
    tricia okinOctober 31, 2010
    This is actually a really great place to stay. A lot of the people complaining about no flat screen tv are absurd. That's what whiny people say.
  • Christella M.
    Christella MorrisMay 14, 2013
    The room seems nice and the guy at the front desk gave me free wifi just had to ask :-)
  • AT&T
    AT&TSeptember 16, 2011
    Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.
  • Charlotte L.
    Charlotte LDecember 27, 2011
    Renovated room, amazing view, my wifi was comped AND my room was upgraded - why? I WAS POLITE even though I had a shitty travel day.
  • Lezlee H.
    Lezlee HughesJuly 12, 2012
    Needs a renovation. AC is super loud. Carpet is scary. Great room service menu and nice tv. Takes a long time for someone to answer the phone.
  • Peter K.
    Peter KuckAugust 16, 2011
    Been here 25+ times
    Cheap hotel in quality and price. Be prepared to expect reasonable accommodations, expensive parking, moderately clean rooms, and a big box hotel atmosphere.
  • Jeremy S.
    Jeremy SmithSeptember 29, 2011
    Renovated rooms on the 25th floor, but the AC units are still older style giant box that makes a ton of noise. Carpets don't appear to have been part of the updates, not the 1980's lobby. Not a fan!
  • Chy T.
    Chy TNovember 23, 2011
    One of the employees at the check in desk is sport helpful...and quite the looker ;)
  • Misty T.
    Misty T.August 27, 2011
    Our room was modern and clean. Flat screen. Newly remodeled. Just great!
  • Jasmine R.
    Jasmine RichardsOctober 13, 2015
    If you're just parking overnight the best bet is the lot across the street go $5
  • Dapper D.
    Dapper DabnerDecember 5, 2013
    Great service! Attentive, polite and prompt customer service.
  • Chris S.
    Chris SkilesJune 3, 2013
    Been here 5+ times
    Put the going green door hang on your door know for a $5 food/drink coupon. I used it for Starbucks downstairs every morning.
  • J F.
    J FaisonMarch 30, 2012
    So far so good, any outdated reviews should be ignored. TV's upgraded, room upgraded and elevators are fine... Grow a set.
  • Paul D.
    Paul DanekJanuary 17, 2012
    A bit dated but the beds are comfy and the staff is phenomenal... except for the rather aloof bartender...
  • A S.
    A ScottSeptember 12, 2012
    Been here 5+ times
    Self parking is 38/day, valet 44. The garage across the street is 18/day but no in and out.
  • Jack L.
    Jack LindbergDecember 8, 2011
    back for a second year in a row! Great rooms, comfy beds and big TVs.
  • Aimée J.
    Aimée JordanJune 14, 2013
    No refrigerator or microwave which is pretty standard these days. Parking is $38!!! Across the street just $18. Lobby is under construction so not that impressed.
  • Sheaffer Pen
    Sheaffer PenJanuary 19, 2012
    We are at the Philadelphia Pen Show January 20-22, 2012!! Check out our booth and mention Foursquare Tip!
  • Four Points by Sheraton
    Four Points by SheratonOctober 25, 2010
    Enjoy a great local craft beer at Four Points with Best Brews®. We're featuring Yuengling Lager.
  • Steph K.
    Steph KatrinaFebruary 22, 2016
    Comfortable hotel in a prime location.
  • Ali F.
    Ali FunDecember 31, 2011
    Odd numbered rooms on the top floors have the best view
  • David N.
    David NelsonOctober 13, 2012
    Don't pay the $38 a day parking. City garage across the street is $5 a day.
  • Nathan W.
    Nathan WMarch 3, 2015
    Been here 100+ times
    Mreh. Stay just about anywhere else.
  • Stephen P.
    Stephen PangMay 16, 2013
    Watch out for the noisy building site across the street...May 2013
  • Roxy R.
    Roxy RSeptember 2, 2013
    Been here 10+ times
    Don't lose your blue parking garage ticket. They gave me a hard time leaving even though I never took car out and I paid at front desk.
  • Eric T.
    Eric TNovember 16, 2011
    Been here 50+ times
    This hotel just barely meets the minimum expected service levels. Make it a 2nd or 3rd choice.
  • Steve B.
    Steve BarrettJuly 5, 2011
    Home of the World Open. A brain-frying, but enjoyable, weekend. Read more
  • Nik L.
    Nik LevenbergFebruary 27, 2014
    These are not brand standard beds. If it weren't for the typical Sheraton toiletries, I'd think I was at an unrenovated Choice hotel, but paying twice the price. Avoid.
  • M. Elizabeth H.
    M. Elizabeth HersheyAugust 2, 2011
    Pay for wi-fi, at a fancy hotel? Also advertised HBO and premium cable but the only watchable was payperview - for network television.
  • Fernando P.
    Fernando PalaciosJune 4, 2013
    They forgot to renovate the club lounge.... and the rooms :)
  • Rick P.
    Rick PJune 8, 2013
    AVOID THIS HOTEL! If my company didn't book this CHEAP FLEABAG ... Rude staff, dirty old rooms. My first room was facing a wall and on the roof level, reassigned by vending/ice machine and noise.
  • Janet Y.
    Janet YuJuly 31, 2011
    Pool and gym are not the nicest. Don't expect much. The good news is they are working on refurbishing it.
  • Dr. B.
    Dr. BraddleeOctober 20, 2011
    Been here 5+ times
    Unless you've got a really great rate, stay elsewhere. Rooms are beat up and need renovation, service is slipshod at best.
  • Andrew F.
    Andrew FurmanNovember 4, 2015
    Been here 10+ times
    This hotel looks like it's from Soviet Russia. If you're just looking for a bed, it's fine, but pretty unimpressive.
  • Prettychrissy H.
    No microwave or mini refrigerator very low class for the Sheraton
  • Brett B.
    Brett BieberApril 18, 2011
    Been here 5+ times
    Fine accommodations. Walk to the Corner Bakery or Sabrina's to save on breakfast.
  • Andressa M.
    Andressa MartinsMay 7, 2013
    Been here 5+ times
    Amazing roof view
  • Steve M.
    Steve MarshallJuly 25, 2014
    Also not impressed by the room, dusty desk makes you wonder about the rest. Marriott was full, stay there
  • Elizabeth
    ElizabethDecember 10, 2010
    Requested a late checkout and the staff extended my checkout by two hours without any additional charge!
  • George R.
    George RodriguezJuly 25, 2010
    AC is loud but definitely works. Free in-room ATT wifi after 11pm for iPhone. Doesn't seem to work during the day
  • Cat C.
    Cat CariotaFebruary 15, 2011
    TV was old and scratched up. Volume wouldn't go down. Was always loud. Shuttle to airport was supposed to be every 30min and was actually about an hour late. Will never stay here again.
  • Brad C.
    Brad CMarch 1, 2012
    This hotel sucks - no platinum upgrades, no Make a Green Choice option, outdated everything, scary elevators. I wont be staying again.
  • Ryan P.
    Ryan PetersonJune 29, 2011
    Been here 10+ times
    Horrible hotel overall. Awful front desk service, slow, and disgusting. Don't stay here it's miserable. Small outdated tvs, old gym, bed bugs, and the rooms smell like cigarettes
  • Fola S.
    Fola SumpterDecember 27, 2011
    Rooms are nice. Newly renovated.
  • Prettychrissy H.
    $36 to park a day😖
  • Lia M.
    Lia MoreggiJune 15, 2015
    Accommodating and accessible
  • Chris B.
    Chris B.January 8, 2012
    Good hotel, but you have to pay for wifi :(
  • Maxine L.
    Maxine LevineJanuary 26, 2014
    Not close to the convention centre and not really worthy of the name "Sheraton"
  • Marc K.
    Marc KirschnerJune 12, 2013
    First they checked me into an occupied room and then the room smelled like a cab with 50 dangling air fresheners. Not quite a shithole, but staring at the precipice.
  • Sungryeul R.
    Sungryeul RhyuMarch 21, 2012
    Air conditioner is not working. No welcome drink. Daily parking is $38. No free internet. Except that, it is a typical sheraton.
  • Mike S.
    Mike StanfordDecember 21, 2011
    They throw good parties!
  • Rachel S.
    Rachel S.October 15, 2011
    $20 a day to park here as a guest?? What kind of bs is that?? Grrr
  • Missy F.
    Missy FrederickDecember 11, 2011
    $5 parking lot across the street
  • Stefanie S.
    Stefanie SpatolaMay 6, 2010
    Great deals and always a nice stay!
  • David C.
    David ChanJanuary 10, 2012
    Been here 10+ times
    Frosted towels in the gym!
  • David S.
    David SDecember 15, 2013
    This place is a dump in every way imaginable. Rooms have odors, service is unorganized. Dirty
  • Joe C.
    Joe CSeptember 27, 2011
    This place has very inconsistent service.
  • Rachel S.
    Rachel S.October 17, 2011
    Very comfy beds!
  • Ken H.
    Ken HMay 17, 2011
    None of the rooms have been renovated. Below typical Sheraton standard
  • Sandee C.
    Sandee CanSeeFebruary 22, 2012
    Not a fan of the house keeping.....
  • Vamsi
    VamsiDecember 11, 2011
    $20/day for parking...
  • Saul G.
    Saul GApril 11
    Lobby bar is ok
  • Reid R.
    Reid RamsayJanuary 1, 2011
    Not a bad hotel! I would stay here again ...
  • Pratul S.
    Pratul SharmaJanuary 13, 2010
    Been here 10+ times
    Good martinis at the main bar!
  • Billy D. H.
    Billy D. Hayes 🚒November 1, 2011
    Not the best by any means. Half clean ....old...Motel 6 Wannabe!!!!/
  • Jennifer C.
    Jennifer CooperSeptember 5, 2010
    Noisy AC and no flat-screen, but the bed is comfy and the room is clean.
  • Jasjit S.
    Jasjit SinghMay 31, 2010
    No spa and don't expect a flat screen tv!
  • Karl K.
    Karl KozlowskiJune 24, 2010
    Workout room is steamy hot.
  • Dr. B.
    Dr. BraddleeOctober 18, 2011
    Been here 5+ times
    Another Sheraton that's tired, and badly in need of renovations.
  • Dan M.
    Dan MaurerJuly 8, 2010
    Been here 5+ times
    This hotel barely has functioning AC.
  • Paula S.
    Paula SearsFebruary 5, 2012
    Bad housekeeping!
  • Brendan C.
    Brendan CunninghamJanuary 1, 2012
    Dirty room.
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