Good luck finding a gas station nearby.
Be sure to add 30-45 min to your trip to take shuttle bus between airport and rental car facility. Some of the drivers seem to be unprofessional as well.
Easy in...easy out
DO NOT PRE PAY WITH BUDGET!! IHorribly long wait. Liars. Never Again! USE THRIFTY INSTEAD!!! .
Remarkably quick to get a car. Avis was seemless.
Shuttle ride from airport to rental location is at least 15 mins
The shuttle bus service here is absolutely awful. Plan on waiting at least 20 minutes for a bus. Pray you aren't here during a shift change.
Make sure you leave plenty of time before flight, long wait on shuttle bus. Get gas prior to returning no gas stations around.
Enjoy the sights on your scenic tour to and from the airport, since you'll be riding the bus for a while. At least you'll have time to contemplate why you're paying some of the highest rental car fees
Fox Rent A Car, huh? Good luck with that..
You can check bags at car rental return if you have enough time before your flight.
Barely in Phoenix. So. Far. Away.
Hertz rental is quite possibly the worst rental agency ever. Unorganized and you will spend at least an hour getting a car and returning the vehicle is a nightmare as well
BofA and Chase atm available
Get here at least 90 minutes before your flight and you can check your bags from here!
Don't rent from Budget; long lines and wait! You have been warned!
The Enterprise counter does a great job.
50 mins from freeway exit to get to check-in. Now I remember why I hate PHX!
If you are dropping off a car, make sure to ride the shuttle for your terminal.
Great idea for any major airport!
Try Budget. Very friendly staff
Easy peazy. Fast and convenient shuttles to airport. Clean, easy to navigate and make sure you BOOK ONLINE before you go to avoid any possible lines.
Shuttle service sucks. Don't think the drivers understand that there are 2 pick up stops. Go to one on left
So far from the actual airport!
Last 10 buses have been "out of service." Come on PHX!
Service is always slow no matter which service you use. Agents (which they never have enough) are always trying to up sell rather than move through the line.
9 buses for terminal 4 for every 1 bus for terminal 2...that blows
Budget is the best car rental, just saying.
Great service from Alamo and plenty of upscale rides to choose from especially at the price point!
No joke. Get there two hours early to drop off your car. They never have enough shuttles running. The whole operation is run very poorly. They really need a train.
Don't be in a hurry, especially for Terminal Three
nice environment and friendly service....with free wifi....
Their counters are not wheelchair accessible. They are asking for a lawsuit and I don't mind giving the at least one!!!
Budget has always been great here.
Enterprise customer service is fantastic!
Make sure you get on the right bus for your airline's terminal. Three different terminals, three different loading stations.
Have never had better expierence with car rental pick up and return! Great place
Worst rental center on the planet. Makes Baltimore look like a breeze. Plan on bringing a tent, the wait from the terminals is eternal.
Don't EVER plan on any rental agency to actually be efficient or have enough agents. None of them seem to care how long they take. Try to stay patient which is tough.
Add 20 minutes to drop off your car and get back to the terminal.
If you are an in-town renter, have someone drop you off at Visitor Parking upstairs or take a taxi here. Max 1 hr parking. And Fox Rent A Car all the way for best rates. Reserve & re-reserve often.
BUDGET IS SO SLOW
Definitely the best system I've used. Shuttle service is good, contrary to earlier post. I've used it nearly a dozen times.
This perhaps the worst hertz location for upstanding their presidential circle members, every week I have to go back to the rental car gold office and beg for the upgrade
Doesn't get much easier than the rental car center at Phoenix Sky Harbor, and you won't find better customer service than with Enterprise. Effortless.
If your going to Terminal 2 get here early
This must be the largest rental car center in the western world..
The best fleet ever with national!
Hertz was great for pickup and drop off. You might have to wait for the shuttle to fill up before leaving. Make sure you have enough time.