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Sky Harbor Rental Car Center

Rental Car Location
Central City, Phoenix
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6.8/10
548
ratings
  • BBQSteve
    "Unsatisfied, Enterprise next time."(5 Tips)
    Kellygirl
    "long wait on shuttle bus."(4 Tips)
    Jason D.
    "Long wait for shuttle and again at rental center."(3 Tips)
    Will K.
    "Book with priceline and avis usually approves a low bid."(4 Tips)
107 Tips and reviews
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  • Paul A.
    Paul Arnold2 weeks ago
    Hertz the wrost experience long line poor service.
  • Colin N.
    Scenic views, quick turnaround
  • Justin L.
    Shuttles are fast. Nice layout and quick to get through.
  • James John (Jay) C.
    Long ride to get there but very easy and friendly once you arrive!
  • jon a.
    Got Fastbreak or one of those express rental car memberships? Skip the line and go directly downstairs.
  • Jen R.
    Jen RainwaterMarch 4
    Been here 5+ times
    Use Alamo ... better than Hertz!
  • Jvflpz
    JvflpzJanuary 25
    Sky harbor rental car is 20minutes away from T1 from the airport, the shuttle goes out from arrivals T6, take your time and consider this when you're coming back home.
  • Jason D.
    Jason DoughertyOctober 12, 2016
    Long wait for shuttle and again at rental center. Hertz gold members just go to office down stairs
  • Susan K.
    Susan KingAugust 21, 2016
    Been here 10+ times
    Travel from rental car center to airport midday seems to always be a torturous wait! It's hot in PHX folks! Keep the buses running! Instead they pull the out of service when they need them most!
  • Chad
    ChadAugust 18, 2016
    Take a taxi into the suburbs and go to a rental car place there. The "convenience" of renting at the airport isn't worth the inferior customer service.
  • Liberty T.
    Liberty TAugust 5, 2016
    You can check your bags at the rental car station if you get there 90 minutes early.
  • Sean M.
    Sean MillerMay 31, 2016
    Beautiful rental car center. Make sure to take the correct bus back to your departing terminal when returning to Sky Harbor.
  • Bret K.
    Bret KoehlerJanuary 23, 2016
    Can take up to an hour from when you drop off your car till you get to your terminal. Honestly, who put this place so far from the airport?
  • Heidi V.
    Heidi Votaw-AmblerDecember 31, 2015
    National was great here highly recommend them
  • Moe D.
    Moe DexlerOctober 22, 2015
    Good luck finding a gas station nearby.
  • Jeffrey C.
    Jeffrey ClarkJune 25, 2015
    Be sure to add 30-45 min to your trip to take shuttle bus between airport and rental car facility. Some of the drivers seem to be unprofessional as well.
  • Calip's D.
    Calip's DaughterApril 25, 2015
    Easy in...easy out
  • harish s.
    harish sindarjayApril 8, 2015
    DO NOT PRE PAY WITH BUDGET!! IHorribly long wait. Liars. Never Again! USE THRIFTY INSTEAD!!! .
  • Maxwell
    MaxwellFebruary 26, 2015
    Remarkably quick to get a car. Avis was seemless.
  • Rob W.
    Rob WhiteFebruary 25, 2015
    Shuttle ride from airport to rental location is at least 15 mins
  • Shan V.
    Shan VossellerMay 31, 2014
    The shuttle bus service here is absolutely awful. Plan on waiting at least 20 minutes for a bus. Pray you aren't here during a shift change.
  • Kellygirl
    KellygirlMay 1, 2014
    Been here 10+ times
    Make sure you leave plenty of time before flight, long wait on shuttle bus. Get gas prior to returning no gas stations around.
  • Alex K.
    Alex KremerApril 26, 2014
    Enjoy the sights on your scenic tour to and from the airport, since you'll be riding the bus for a while. At least you'll have time to contemplate why you're paying some of the highest rental car fees
  • Jeremy T.
    Jeremy TannerApril 4, 2014
    Fox Rent A Car, huh? Good luck with that..
  • Michelle S.
    Michelle SprueillMarch 25, 2014
    You can check bags at car rental return if you have enough time before your flight.
  • CS J.
    CS JordanMarch 8, 2014
    Barely in Phoenix. So. Far. Away.
  • Tia
    TiaMarch 3, 2014
    Hertz rental is quite possibly the worst rental agency ever. Unorganized and you will spend at least an hour getting a car and returning the vehicle is a nightmare as well
  • christina
    christinaFebruary 28, 2014
    BofA and Chase atm available
  • John H.
    John HarveyFebruary 27, 2014
    Get here at least 90 minutes before your flight and you can check your bags from here!
  • Everyday
    EverydayFebruary 13, 2014
    Don't rent from Budget; long lines and wait! You have been warned!
  • Mark
    MarkFebruary 7, 2014
    The Enterprise counter does a great job.
  • Marc J.
    Marc JohnsonFebruary 5, 2014
    50 mins from freeway exit to get to check-in. Now I remember why I hate PHX!
  • mtnbke
    mtnbkeJanuary 3, 2014
    If you are dropping off a car, make sure to ride the shuttle for your terminal.
  • Sutton S.
    Sutton StewartOctober 20, 2013
    Great idea for any major airport!
  • Marcus C.
    Marcus ClarkusSeptember 25, 2013
    Try Budget. Very friendly staff
  • Jeff L.
    Jeff LawsonSeptember 20, 2013
    Easy peazy. Fast and convenient shuttles to airport. Clean, easy to navigate and make sure you BOOK ONLINE before you go to avoid any possible lines.
  • Cheng
    ChengSeptember 12, 2013
    Been here 10+ times
    Shuttle service sucks. Don't think the drivers understand that there are 2 pick up stops. Go to one on left
  • Rohan D.
    Rohan DixitSeptember 6, 2013
    So far from the actual airport!
  • Walter E.
    Walter EvansSeptember 3, 2013
    Last 10 buses have been "out of service." Come on PHX!
  • Don W.
    Don WattsAugust 26, 2013
    Service is always slow no matter which service you use. Agents (which they never have enough) are always trying to up sell rather than move through the line.
  • CigarStore I.
    CigarStore IndianalanAugust 17, 2013
    Very confusing
  • James S.
    James Stewart Jr.July 10, 2013
    9 buses for terminal 4 for every 1 bus for terminal 2...that blows
  • Mikey
    MikeyJuly 1, 2013
    Budget is the best car rental, just saying.
  • Thomas S.
    Thomas StangaJune 17, 2013
    Great service from Alamo and plenty of upscale rides to choose from especially at the price point!
  • Paris W.
    Paris WaddillJune 8, 2013
    No joke. Get there two hours early to drop off your car. They never have enough shuttles running. The whole operation is run very poorly. They really need a train.
  • Chris E.
    Chris EnslowMay 24, 2013
    Don't be in a hurry, especially for Terminal Three
  • JoSeph C.
    JoSeph CheahMay 19, 2013
    nice environment and friendly service....with free wifi....
  • Nat C.
    Nat CarterMay 17, 2013
    Their counters are not wheelchair accessible. They are asking for a lawsuit and I don't mind giving the at least one!!!
  • Mark K.
    Mark KornakApril 26, 2013
    Budget has always been great here.
  • Kassi
    KassiApril 22, 2013
    Enterprise customer service is fantastic!
  • Troy A.
    Troy AndersonApril 22, 2013
    Make sure you get on the right bus for your airline's terminal. Three different terminals, three different loading stations.
  • Ingo V.
    Ingo V. HeApril 16, 2013
    Have never had better expierence with car rental pick up and return! Great place
  • Preston S.
    Preston ScottMarch 26, 2013
    Worst rental center on the planet. Makes Baltimore look like a breeze. Plan on bringing a tent, the wait from the terminals is eternal.
  • Terry M.
    Terry MFebruary 24, 2013
    Don't EVER plan on any rental agency to actually be efficient or have enough agents. None of them seem to care how long they take. Try to stay patient which is tough.
  • Paul I.
    Paul IñiguezJanuary 12, 2013
    Been here 5+ times
    Add 20 minutes to drop off your car and get back to the terminal.
  • The T.
    The TruthDecember 29, 2012
    Been here 5+ times
    If you are an in-town renter, have someone drop you off at Visitor Parking upstairs or take a taxi here. Max 1 hr parking. And Fox Rent A Car all the way for best rates. Reserve & re-reserve often.
  • Michelle F.
    Michelle FleishmanNovember 18, 2012
    BUDGET IS SO SLOW
  • Amanda S.
    Amanda SottosantiSeptember 3, 2012
    Definitely the best system I've used. Shuttle service is good, contrary to earlier post. I've used it nearly a dozen times.
  • Dewey H.
    Dewey HollemanJuly 16, 2012
    Been here 5+ times
    This perhaps the worst hertz location for upstanding their presidential circle members, every week I have to go back to the rental car gold office and beg for the upgrade
  • Aaron S.
    Aaron SharpeJuly 7, 2012
    Doesn't get much easier than the rental car center at Phoenix Sky Harbor, and you won't find better customer service than with Enterprise. Effortless.
  • Peter B.
    Peter BarbounisJuly 1, 2012
    If your going to Terminal 2 get here early
  • Spiro
    SpiroJune 8, 2012
    Been here 5+ times
    This must be the largest rental car center in the western world..
  • Vishnu K.
    Vishnu KamisettyMay 26, 2012
    The best fleet ever with national!
  • Christine W.
    Hertz was great for pickup and drop off. You might have to wait for the shuttle to fill up before leaving. Make sure you have enough time.
  • Mike S.
    Mike SandbergMay 8, 2012
    Really nice. Very big pay attention to the signs
  • Eric W.
    Eric WeikartMay 3, 2012
    Worst car rental facility in the country...besides lax. Plan extra time to return car.
  • Bryan O.
    Bryan OttApril 27, 2012
    Easy pickup and return with all the car rental places in one place just give yourself an extra few minutes.
  • Heidi R.
    Heidi RebarchikApril 24, 2012
    Try rentalcars.com
  • Carllee C.
    Carllee CurranApril 3, 2012
    Very nice facility. Plus isn't one stop shopping! Make multiple reservations & go with the shortest line.
  • Frank L.
    Frank LizzadroMarch 21, 2012
    Where the hell is the bus? This place is lousy.
  • Stephen W.
    Stephen WMarch 16, 2012
    One of the furthest and slowest places in the country to return a car. The shuttle is 10 mins away from PHX and do NOT run regularly
  • Brad S.
    Brad ShinnMarch 8, 2012
    Been here 5+ times
    The closest gas station seems to be at Jefferson and 24th (exit 148 10 Frwy). No pay at the pump, but they let me "pump first". Also, it's no-name gas, but who cares since it's a rental :-)
  • Tad C.
    Tad CahillMarch 4, 2012
    Avoid advantage!
  • Isaiah
    IsaiahFebruary 27, 2012
    Make sure and ask which airline the shuttle is going to. They don't specify.
  • Thomas
    ThomasFebruary 3, 2012
    Been here 25+ times
    The bathroom is way down the hall. Bring a piece of round candy to roll down the escalator
  • Anita N.
    Anita NavaJanuary 31, 2012
    "Security" documents your vehicle and plate info. while you're just waiting to pick up someone.
  • Shane
    ShaneJanuary 27, 2012
    Been here 5+ times
    Make sure you board the right bus for the right terminal!
  • J H.
    J HJanuary 27, 2012
    Highly inconvenient for the last-minute traveller.
  • Chris S.
    Chris SchreinerJanuary 24, 2012
    Been here 10+ times
    The rental center is quite a ways from the airport so allow plenty of extra time. Also, it is difficult to find a filling station near the rental car center so fill up near your hotel.
  • Ira S.
    Ira SerkesJanuary 16, 2012
    Unless you like cutting it close, leave plenty of time to drop off your car and get to the terminal. I usually plan to drop off car 90-120 minutes before my flight
  • Ira S.
    Ira SerkesJanuary 16, 2012
    The rental agencies are all at the top level, the cars are on several different levels. Make sure you get on the correct Elevator/Escalator for your rental agency
  • Ira S.
    Ira SerkesJanuary 16, 2012
    The rental car center is about 3 miles and a 10+ minute shuttle bus ride to the terminals. Be sure to get on the correct bus - the airport has several terminals.
  • Ira S.
    Ira SerkesJanuary 16, 2012
    When returning your car, it's easier to get to the Rental Car Center via I-10 or I-17 than going through the airport.
  • Jeton P.
    Jeton PrinceJanuary 15, 2012
    Give yourself plenty of time, inefficient bus service takes forever.
  • Gordon J.
    Gordon JDecember 26, 2011
    Budget took a while for me
  • Laura
    LauraDecember 4, 2011
    Book online before! Agents aren't too happy to help you without a reservation. Not friendly at all
  • Dee T.
    Dee TorrisiNovember 23, 2011
    Hertz blows- don't use them!
  • Tom S.
    Tom SimmonsSeptember 29, 2011
    Better get to the car rental early. It is a 15 min ride back to the airport. I wonder why they put it closer to the Tucson Airport than the Phoenix Airport.
  • Ricky P.
    Ricky PottsSeptember 28, 2011
    Make sure you pick the correct bay... Your terminal will decide where you stand.
  • BBQSteve
    BBQSteveSeptember 11, 2011
    Check your fuel level before you leave the garage. Hertz rented me a FILTHY car with only a HALF TANK!!! Had 2 spend an extra 15 min on the phone 2 clear things up. Unsatisfied, Enterprise next time.
  • J. B.
    J. BradshawSeptember 10, 2011
    Emerald Club with National makes it a breeze.
  • Allie B.
    Allie BrekkeAugust 26, 2011
    Wow, if you're under 25 it will double the price even if you have your own sufficient insurance!
  • Brad L.
    Brad LittonAugust 17, 2011
    Smoking area on either side of the building.
  • Emily A.
    Emily AAugust 1, 2011
    Soo slow. Plan accordingly.
  • Pamela D.
    Pamela DuffyMay 25, 2011
    Sign your contract upstairs first before heading down to the garage.
  • Steve C.
    Steve CadwellMay 1, 2011
    Dropping off: painless. Picking up: not so much.
  • Alf P.
    Alf PapApril 9, 2011
    We like the cars, the cars that go BOOM!
  • David H.
    David HarrisonMarch 28, 2011
    Best rental facility I've seen thus far. The shuttle to and from the airport was day and effortless.
  • Chris S.
    Chris SalvoFebruary 25, 2011
    It's a long walk to everywhere here.
  • Josh B.
    Josh BrandfonJanuary 1, 2011
    Good signage, but quite a distance from the terminals...give yourself extra time.
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