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Coffee Shop · Prudential - St. Botolph
110 Huntington Ave (at Boston Marriott Copley Place), Boston, MA 02116, United States
Open until 9:00 PM (Show more)
  • Mon–Thu, Sun
    • 6:00 AM–8:00 PM
  • Fri–Sat
    • 6:00 AM–9:00 PM
$ $ $ $
Credit Cards:
Yes (incl. American Express)
Outdoor Seating:

Marriott Boston Copley-Mall En


Based on 86 votes

People have mixed feelings about this place

  • What you need to know
    Emmanuel P.
    "Starbucks in Barnes and Noble and one near Westin."(2 Tips)
    John C.
    "Great staff and always friendly."(5 Tips)
Log in to leave tips at this venue!
  • Recent
  • Popular

35 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • coffee
  • espresso
  • café
  • breakfast food
  • clean
  • friendly staff
  • Roy L.

    Convenient location! Good place to make an appointment... Very easy to find.. May need more seat!

    Roy Lee · August 1, 2015
  • Jessica

    Not the best sbux, but the location is key.

    Jessica · June 16, 2015
  • Rodrigo A.

    Decent location

    Rodrigo Artavia · April 11, 2015
  • Lisette N.

    Slow as anything and they regularly get orders wrong. Not a real SB so you can use your app to pay but not recharge it and they won't honor your rewards. Unfortunately neither does they one in BN.

    Lisette N · April 7, 2015
  • Alexandra M.

    Seating has a nice view

    Alexandra Mottern · October 29, 2014
  • Olga G.

    Get the Doubleshot expresso!

    Olga Gonzalez · August 24, 2014
  • Nigel P.

    Service is a bit slow but ok

    Nigel Paul · July 15, 2014
  • Patrick R.

    This is only a licensed Starbucks, not a real one. Same goes for Barnes & Noble Café. They do not participate in promotions, you can't pay with the Starbucks app — keep walking and find a real one.

    Patrick R. · August 10, 2013
  • Noel P.

    No treat receipt & can't refill my Starbucks app! Not good

    Noel Perez · August 10, 2013
  • Meghan B.

    Standing super close to the person in front of you does not make the line move faster.

    Meghan Brodie-Udell · July 18, 2013
  • Yechiel E.

    Crowded. For nicer SB, go inside the prudential for BnN...

    Yechiel Engelhard · May 11, 2013
  • Craig W.

    Lousy, unfriendly service. Shame on them.

    Craig Walsh · March 30, 2013
  • Margaret C.

    Avoid at all costs between 8:00 and 10:00 am

    Margaret Cody · February 19, 2013
  • Sally S.

    Not a true Starbucks can't use your free drink here! What a rip off!

    Sally Smith · February 12, 2013
  • Lou O.

    To everyone hating on the staff, you get the attitude you give. Friendly *Marriot* employees, with decent service.

    Lou O · November 10, 2012
  • Darla B.

    Very slow and understaffed.

    Darla Brown · September 4, 2012
  • Tommy D.

    Slooooowwweest Starbucks ever go to another you'll save lots of time.

    Tommy Doyle · August 25, 2012
  • Margaret C.

    Nice people but slowest. service. ever.

    Margaret Cody · July 24, 2012
  • Kelley C.

    They can't reload your Starbucks card here, so you'd better tank it up elsewhere.

    Kelley Curry · June 19, 2012
  • Adam

    Slow as molasses- absolutely not the place for a cup on the go when you need to get moving in the morning

    Adam · May 6, 2012
  • Abbie M.

    They make a wayyyy better caramel frapp than the B&N one in the Pru. All their drinks are better in fact. It's worth the few extra steps if you are cutting through to/from Boylston!

    Abbie Munafo · April 24, 2012
  • Chris M.

    Sit in the Marriott's comfy chairs

    Chris Medici · November 22, 2011
  • Eric P.

    This Starbucks SUX! Their attitude is horrible and "we're part part of Marroitt so we don't participate in their special!"! WTF?!

    Eric P · November 17, 2011
  • Yera H.

    Lots of seating, no outlets

    Yera Ha · November 14, 2011
  • Stuart A.

    Get here before 8:30 or you will find yourself at the back of a 15 person line almost every time

    Stuart Alan · October 26, 2011
  • John C.

    Great staff and always friendly.

    John Campbell · October 22, 2011
  • lauren D.

    Whatever you're getting make sure it's a TALL

    lauren Dunn · September 29, 2011
  • Alexander D.

    The service here is great. Even when it's busy they get everything out fast.

    Alexander Davis · September 9, 2011
  • Stephanie

    You can use your Starbucks card here but don't expect to get any of your perks if you get free soy or syrups.

    Stephanie · June 29, 2011
  • Jennifer P.

    Love these guys and have had zero service issues

    Jennifer Preston · May 3, 2011
  • Armin M.

    Don't know what everyone else's problem is... These guys are awesome

    Armin Molavi · April 26, 2011
  • Matthew G.

    Regular soy instead of vanilla would make my day

    Matthew Gaskill · February 9, 2011
  • Emmanuel P.

    Made the mistake of getting a coffee here again. Unbelievable how rude these people are. Thankfully there's another Starbucks in Barnes and Noble and one near Westin.

    Emmanuel Paraskakis · December 1, 2010
  • Emmanuel P.

    I used to go here for my coffee every day. They have a really really bad attitude. Not coming back here

    Emmanuel Paraskakis · September 24, 2010
  • Avin N.

    Worst staff I have ever seen in a starbucks. One of the older male baristas in particular is rude as hell and couldn't care less. Not sbux environment at all

    Avin Narasimhan · May 5, 2010

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