StarHub Shop (Mobile)

Mobile Phone Shop
#B2-17/18/18A, Plaza Singapura (68 Orchard Rd.), 238839, Singapore
Closed until 10:30 AM (Show more)
  • Mon–Sun
    • 10:30 AM–9:00 PM
Credit Cards:
Yes (incl. American Express)

Based on 33 votes

People don't really like this place

Total Visitors
Total Visits
  • What you need to know
    Anch L.
    "Quite a fuss free affair to terminate cable tv."(3 Tips)
    Felice L.
    "Especially crowded in weekends and rush hours."(3 Tips)
    @nehpyh L.
    "If you are enquiring about Cable TV, it's at B2."(2 Tips)
    Rod S.
    "Definitely worth becoming Platinum Club member."(3 Tips)
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29 tips and reviews.

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  • TVs
  • Platinum
  • crowded
  • Sarah Yana A.

    If you are an expat pls think double triple times to take 2 years packages unless your stay/contract is certainly 2 years, the cancellation fees were not shared upfront in detail when we applied.

    Sarah Yana Akib · October 31, 2014
  • Daniel T.

    Best customer service of all SH Service Centre!

    Daniel Tan · July 13, 2013
  • Jussi K.

    Pretty average service, slightly on the positive note. Customer care person in my case was not fully aware of the new cable packages, thus it took a long time to get things sorted out.

    Jussi Kytösaho · April 29, 2013
  • Rod S.

    Definitely worth becoming Platinum Club member. Cuts down on the queue time and the wait as you have a different number. #special

    Rod Strother · January 13, 2013
  • @nehpyh L.

    If you are enquiring about Cable TV, it's at B2. If it's about mobile, it's at L1. This sucks cos the sign is small and inconspicuous! And the 'ding dong' is annoyingly loud!!

    @nehpyh Line/Talkbox: nehpyh · January 17, 2012
  • aim &.

    Fucking slow service.

    aim & shoots · October 22, 2011
  • Zenneth S.

    As always crowded.

    Zenneth Soh · September 25, 2011
  • N.J

    Cust service take a very long time to clear 1 cust! Even on sunday morning haf to wait for so long just to know ure in d wrong que! Pfft!

    N.J · August 21, 2011
  • Belinda A.

    StarFlub does it again. Over charging AND misrepresentation. Estimated wait: 0 mins.

    Belinda Au Yong · July 4, 2011
  • Jay J.

    One of the bad service that i've ever had!

    Jay Juat · June 28, 2011
  • Chris L.

    The service they provide really sucks sometimes. So go to the ladies, even if their service sucks, at least it's pleasant to the eyes.

    Chris Lim · March 19, 2011
  • Ivan L.

    Best in Singapore, but give the customer service officers some time. Patience is all that matters. :)

    Ivan Lim · February 18, 2011
  • Linh H.

    The queue is so long. Waited for almost 1hr to be served.

    Linh Ho · January 30, 2011
  • Huan Ling Y.

    Always very crowded even on weekdays. So come early when it opens at 10.30am..

    Huan Ling Yip · January 30, 2011
  • Arif A.

    Stuckhub the green big stuck pipe

    Arif Ang · January 28, 2011
  • Ian L.

    They only give out roughly 50 iphone4 a day. So come and queue early

    Ian Lim · December 30, 2010
  • Anch L.

    Quite a fuss free affair to terminate cable tv. But some old folks are highly capable of cutting queue >_<

    Anch Lim · December 28, 2010
  • Neo N.

    typical difficult singaporeans to be pleased everyday!!

    Neo Nicholas · December 16, 2010
  • Melvin C.

    Took 1.5 hr to get service. Green indeed. Green faced that is! Please consider a dedicated redemption booth or outsource it to your supplier. Focus on providing good service.

    Melvin Chee · December 10, 2010
  • Tina M.

    Long queue in weekend especially in the early evening..

    Tina Merwati · December 5, 2010
  • Jay L.

    1 shop to handle hundreds to thousands of cust daily. Thot of opening another outlet to cope with the numbers? Food for thought people.

    Jay Liu · December 2, 2010
  • Andersen H.

    Some customers might take more time to attend than the others.. Please be patient! You don't want others to rush you before you are done with your queries right?

    Andersen Huang · November 18, 2010
  • Felice L.

    Especially crowded in weekends and rush hours.

    Felice Lou · November 14, 2010
  • Neo N.

    Best Centre in Sg! but cust too demanding!!!!

    Neo Nicholas · November 14, 2010
  • Hartini A.

    If u are a platinum member, just go to the platinum queue. Short & no hassle... ;)

    Hartini Ab Ghani · November 12, 2010
  • Kojy C.

    Don't waste time. Get your no. And go shopping come back in an hour

    Kojy Cruizer · November 10, 2010
  • Sheryl T.

    So many counters but service is so slow = Inefficient. Expect to wait up to an hour at least

    Sheryl Tham · October 28, 2010
  • Bernice S.

    Starhub Service is far lower than my ecpectations. :(

    Bernice Shuhui · October 15, 2010
  • freakyfir

    They close at 9pm. Make sure you go to the correct floor for the correct services.

    freakyfir · May 22, 2010