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StarHub Shop (Mobile)

(Now Closed)
Mobile Phone Shop
Central Region, Singapore
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29 Tips and reviews
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  • Sarah Yana A.
    Sarah Yana AkibOctober 31, 2014
    If you are an expat pls think double triple times to take 2 years packages unless your stay/contract is certainly 2 years, the cancellation fees were not shared upfront in detail when we applied.
  • Daniel T.
    Daniel TanJuly 13, 2013
    Best customer service of all SH Service Centre!
  • Jussi K.
    Jussi KytösahoApril 29, 2013
    Pretty average service, slightly on the positive note. Customer care person in my case was not fully aware of the new cable packages, thus it took a long time to get things sorted out.
  • Rod S.
    Rod StrotherJanuary 13, 2013
    Definitely worth becoming Platinum Club member. Cuts down on the queue time and the wait as you have a different number. #special
  • @nehpyh L.
    If you are enquiring about Cable TV, it's at B2. If it's about mobile, it's at L1. This sucks cos the sign is small and inconspicuous! And the 'ding dong' is annoyingly loud!!
  • Rahim K.
    Rahim KhanOctober 22, 2011
    Fucking slow service.
  • Zenneth S.
    Zenneth SohSeptember 25, 2011
    Been here 25+ times
    As always crowded.
  • N.J
    N.JAugust 21, 2011
    Cust service take a very long time to clear 1 cust! Even on sunday morning haf to wait for so long just to know ure in d wrong que! Pfft!
  • Belinda A.
    Belinda Au YongJuly 4, 2011
    StarFlub does it again. Over charging AND misrepresentation. Estimated wait: 0 mins.
  • Jay J.
    Jay JuatJune 28, 2011
    One of the bad service that i've ever had!
  • Chris L.
    Chris LimMarch 19, 2011
    The service they provide really sucks sometimes. So go to the ladies, even if their service sucks, at least it's pleasant to the eyes.
  • Ivan L.
    Ivan LimFebruary 18, 2011
    Best in Singapore, but give the customer service officers some time. Patience is all that matters. :)
  • Linh H.
    Linh HoJanuary 30, 2011
    The queue is so long. Waited for almost 1hr to be served.
  • Huan Ling Y.
    Huan Ling YipJanuary 30, 2011
    Always very crowded even on weekdays. So come early when it opens at 10.30am..
  • Arif A.
    Arif AngJanuary 28, 2011
    Stuckhub the green big stuck pipe
  • Ian L.
    Ian LimDecember 30, 2010
    They only give out roughly 50 iphone4 a day. So come and queue early
  • Anch L.
    Anch LimDecember 28, 2010
    Quite a fuss free affair to terminate cable tv. But some old folks are highly capable of cutting queue >_<
  • Neo N.
    Neo NicholasDecember 16, 2010
    Been here 100+ times
    typical difficult singaporeans to be pleased everyday!!
  • Melvin C.
    Melvin CheeDecember 10, 2010
    Took 1.5 hr to get service. Green indeed. Green faced that is! Please consider a dedicated redemption booth or outsource it to your supplier. Focus on providing good service.
  • Tina M.
    Tina MerwatiDecember 5, 2010
    Long queue in weekend especially in the early evening..
  • Jay L.
    Jay LiuDecember 2, 2010
    1 shop to handle hundreds to thousands of cust daily. Thot of opening another outlet to cope with the numbers? Food for thought people.
  • Andersen H.
    Andersen HuangNovember 18, 2010
    Been here 25+ times
    Some customers might take more time to attend than the others.. Please be patient! You don't want others to rush you before you are done with your queries right?
  • Felice L.
    Felice LouNovember 14, 2010
    Especially crowded in weekends and rush hours.
  • Neo N.
    Neo NicholasNovember 14, 2010
    Been here 100+ times
    Best Centre in Sg! but cust too demanding!!!!
  • Hartini A.
    Hartini Ab GhaniNovember 12, 2010
    If u are a platinum member, just go to the platinum queue. Short & no hassle... ;)
  • Kojy C.
    Kojy CruizerNovember 10, 2010
    Don't waste time. Get your no. And go shopping come back in an hour
  • Sheryl T.
    Sheryl ThamOctober 28, 2010
    Been here 5+ times
    So many counters but service is so slow = Inefficient. Expect to wait up to an hour at least
  • Bernice S.
    Bernice ShuhuiOctober 15, 2010
    Starhub Service is far lower than my ecpectations. :(
  • freakyfir
    freakyfirMay 22, 2010
    They close at 9pm. Make sure you go to the correct floor for the correct services.
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