If you are an expat pls think double triple times to take 2 years packages unless your stay/contract is certainly 2 years, the cancellation fees were not shared upfront in detail when we applied.
Best customer service of all SH Service Centre!
Pretty average service, slightly on the positive note. Customer care person in my case was not fully aware of the new cable packages, thus it took a long time to get things sorted out.
Definitely worth becoming Platinum Club member. Cuts down on the queue time and the wait as you have a different number. #special
If you are enquiring about Cable TV, it's at B2. If it's about mobile, it's at L1. This sucks cos the sign is small and inconspicuous! And the 'ding dong' is annoyingly loud!!
Fucking slow service.
As always crowded.
Cust service take a very long time to clear 1 cust! Even on sunday morning haf to wait for so long just to know ure in d wrong que! Pfft!
StarFlub does it again. Over charging AND misrepresentation. Estimated wait: 0 mins.
One of the bad service that i've ever had!
The service they provide really sucks sometimes. So go to the ladies, even if their service sucks, at least it's pleasant to the eyes.
Best in Singapore, but give the customer service officers some time. Patience is all that matters. :)
The queue is so long. Waited for almost 1hr to be served.
Always very crowded even on weekdays. So come early when it opens at 10.30am..
Stuckhub the green big stuck pipe
They only give out roughly 50 iphone4 a day. So come and queue early
Quite a fuss free affair to terminate cable tv. But some old folks are highly capable of cutting queue >_<
typical difficult singaporeans to be pleased everyday!!
Took 1.5 hr to get service. Green indeed. Green faced that is! Please consider a dedicated redemption booth or outsource it to your supplier. Focus on providing good service.
Long queue in weekend especially in the early evening..
1 shop to handle hundreds to thousands of cust daily. Thot of opening another outlet to cope with the numbers? Food for thought people.
Some customers might take more time to attend than the others.. Please be patient! You don't want others to rush you before you are done with your queries right?
Especially crowded in weekends and rush hours.
Best Centre in Sg! but cust too demanding!!!!
If u are a platinum member, just go to the platinum queue. Short & no hassle... ;)
Don't waste time. Get your no. And go shopping come back in an hour
So many counters but service is so slow = Inefficient. Expect to wait up to an hour at least
Starhub Service is far lower than my ecpectations. :(
They close at 9pm. Make sure you go to the correct floor for the correct services.