Firenze Santa Maria Novella Railway Station (ZMS)

(Firenze Santa Maria Novella (SMN))
Train Station
Centro Storico, Firenze
  • Deepak S.
    "The best railway station to get into Florence."(3 Tips)
    Said W.
    "Best way to know Siena and Lucca from Florence"(2 Tips)
    Seoyoung Y.
    "There isn't any space for luggage T.T only on your head(seat)."(5 Tips)
    Christian F.
    "our Chianti Wine Tour"(2 Tips)
80 Tips and reviews
  • siena
  • lucca
  • railway station
  • spacious
  • tours
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  • Raman S.
    Raman SinhaMay 10, 2013
    The screen will show the final destination of your train - not each stop in between. I ur on Trenitalia then look at the screens that scroll that show you each stop to make sure ur on the right train!
    Upvoted Jul 24
  • The Florentine
    The FlorentineFebruary 17, 2011
    Welcome to our favourite city in the world! The Florentine is your source for English-language events &news, as well as tips. Let's start with one now: the pharmacy in this station is open 24h ;-) Read more
    Upvoted Aug 3
  • Janet C.
    Janet CheungAugust 10, 2014
    It seems like a nightmare. But tickets at the machines! Get a Firenze pass next to church on right hand side for quick and easier access to museums and sites it's worth if it u are going to go around!
  • Dane G.
    Dane GMarch 1, 2012
    Been here 10+ times
    The farmacia at the station is the best in town as all the workers speak good English and offer you generics (something the more centrally located famachi tend not to offer to you).
  • Khaled ☤
    Khaled ☤July 17, 2015
    The best way to travel within Italy is to take the train! Very convenient and fast. You can book your tickets online!!
  • Hưng N.
    Hưng NgôSeptember 20, 2016
    Ask Trenitalia staff to help with the purchasing of train tickets if you want to, especially using cash. They are so helpful.
  • Madeline S.
    Madeline StevensApril 22, 2016
    Tons of convenient stores, and a good taxi lineup as well as convenient bus access. Takes you right into the center of Florence.
  • TuscanyDesignCenter
    TuscanyDesignCenterJuly 17, 2014
    The best "Made in Italy" interior design can only be found at Tuscany Design Center, close to Pisa! We are expecting you! Read more
  • Podere il Pino
    Podere il PinoMarch 6, 2012
    The station is used by 59 million people every year and is one of the busiest in Italy. Very good the service with Train by Freccia Rossa to Milan, Rome, Venice, Naples and Bologna.
  • Padraic M.
    Padraic MeehanDecember 6, 2013
    The Piazza del Stazione (adjacent to the Burger King) is where an array of hotel and tour shuttles make their pickups and drop offs.
  • Kartik S.
    Kartik SMay 31, 2016
    Well connected station. Best to get into florence. Good food options. Baggage deposit is on platform 16. Supermarket on 16 as well.good coffee shops.
  • Jackson T.
    Jackson TsaiSeptember 12, 2014
    Depart from Florence station to Rome! The que for ticket can be time consuming ( take a number and wait) I mean literally WAITED for nearly 40 mins until being called.Or use the machine purchase (PIN)
  • Podere il Pino
    Podere il PinoMarch 6, 2012
    The station is also used by regional trains on lines connecting to Pisa, Livorno, Lucca, Viareggio, Siena, Poggibonsi, Arezzo, Grosseto, Prato, Bologna, Faenza, etc...
  • Christian F.
    Christian FranchommeMay 20, 2013
    Been here 25+ times
    You may decide to visit the Chianti area join our Chianti Wine Tour make your online reservation on http//www.chiantiwinetour.com
  • Visit Tuscany
    Visit TuscanyFebruary 8, 2011
    Welcome! You have arrived in Tuscany’s Capital. Follow Visit Tuscany on Foursquare for more tips and discover all the official channels of the Region of Tuscany here: http://bit.ly/1hiwV9E
  • Aidu F.
    Aidu FNovember 6, 2014
    Unlike the Rome Train station, those wanting to grab last minute souvenirs will be disappointed. Get all shopping done in city.
  • Mark D.
    Mark DanfordAugust 6, 2012
    Don't try to buy your ticket at a machine last minute unless you have a pin for your credit card! Take the bus out front. Same price as train and you have an attendant to buy ticket & AC on the Bus!
  • Amit G.
    Amit GaharwarOctober 7, 2015
    Direct connections to Rome, Pisa, Venice and Milan. All kinds of shops are available. SMN basilica is very near.
  • Ryan C.
    Ryan CollinsDecember 25, 2016
    One of my favorite places to be in Florence. Quintessential sights and sounds I remember from studying abroad.
  • Visit Tuscany
    Visit TuscanyFebruary 21, 2011
    On strike days essential train services are guaranteed: http://bit.ly/1cQOuk5 Read more about public transportation in Tuscany: http://bit.ly/1hs6j6f 
  • Osvaldo D.
    Osvaldo DanziJune 14, 2012
    Been here 50+ times
    Since May 2012 you can take ItaloTrain to reach Rome, Bologna, Florence, Milan. Cleaner, newer, cheaper than FrecciaRossa
  • Seoyoung Y.
    Seoyoung YounAugust 11, 2013
    I took a train 'ITALO'! There isn't any space for luggage T.T only on your head(seat). Free wifi! Clean!
  • Daniel H.
    Daniel HajdukJune 19, 2016
    Big train station . There's no free wifi out of the shops / cafe's !!! Plenty of shops and cafe's.
  • Éder P.
    Éder PortoDecember 22, 2012
    Caution when you stamp your ticket, because it is not always easy and you may miss the train!
  • Alana F.
    Alana FisherApril 19, 2013
    If you don't need to take all your luggage with you, leave it at the luggage deposit on platform 16. It's cheap and safe - and lets you move around more easily.
  • Georgette J.
    Georgette Jupe | Girl in FlorenceJanuary 15, 2011
    Been here 10+ times
    if you don't want to pay to use the bathroom , go to the mcdonalds in the station... sometimes there are deals for tickets so make sure to ask at the counter...especially if you are younger than 26..
  • Mina H.
    Mina HebatallaDecember 27, 2014
    Been here 10+ times
    There's a mall downstairs with many shops. For moving around in florence U can buy bus and tram tickets from tobacco shops.
  • Hansel
    HanselAugust 26, 2014
    Easy walk to most hotels in historic center
  • Michael C.
    Friendly staff will guide you. Very nice service!
  • Deepak S.
    Deepak SanthanamNovember 11, 2014
    The best railway station to get into Florence. Near every major tourist destination
  • Jaime, Jr. B.
    Jaime, Jr. BernalMarch 20, 2014
    Always Ask if you are not sure where your Binary/train is... Don't be shy.
  • Aryan J.
    Aryan JDecember 15, 2012
    Be sure to validate your ticket before boarding the train if you don't have a seat reserved. Fees will be charged for failing to do so.
  • Ty L.
    Ty LeDecember 29, 2016
    The city centre is a short 10-15 walk from the train station
  • Visit Tuscany
    Visit TuscanyMarch 11, 2013
    In case of strike check if your train is guaranteed: http://bit.ly/1nmPa5t
  • Android
    AndroidJune 2
    Very busy hub, have your money ready before you get to the ticket machine
  • Number1 S.
    Number1 SuperguySeptember 24, 2011
    Weekend buses to Sina get very busy, arrive at least 30 mins beforehand.
  • Alana F.
    Alana FisherApril 19, 2013
    There's a free bathroom in the food area. Look for the Golden Arches.
  • Judson S.
    Judson SMay 7, 2014
    First class is so worth it!
  • vrodekrab
    vrodekrabSeptember 26, 2012
    Been here 5+ times
    frecciarossa 1st class is worse than moscow region trains when all these ppl get in and try to find their seat D:
  • Sindi S.
    Sindi ShethApril 6, 2012
    Buy your ticket online then print it at the station. www.trenitalia.com
  • Oliver S.
    Oliver SearsJune 27, 2013
    Exit to the left for access to bus stops outside McDonald's!
  • Raffaele S.
    Raffaele SgherriMarch 29, 2012
    Been here 10+ times
    Freccia Club rooms relocated to main station building at head of platforms.
  • FRITZ f.
    Are there any ice cold drinks around? Hhmmm...
  • Andrew G.
    Andrew GoldschmidtJuly 24, 2010
    You only need to collect your tickets 15 min before your train departs- if you've already booked online that is!!!
  • Said W.
    Said WafiqDecember 22, 2011
    Best way to know Siena and Lucca from Florence
  • S D.
    S DDecember 8, 2013
    Been here 10+ times
    Watch out for pickpockets and gypsies!
  • calebo
    caleboSeptember 17, 2013
    Beware of swindlers helping you to carry luggage on the train and then ask you for money after their 'service'.
  • Sabryna Taha
    Sabryna TahaApril 22, 2015
    Friendly staff. Bravo
  • Georgios K.
    Good organised station. Needs more waiting seats
  • Tuscany villas with pool in italy for rent direct
    The start point to florence!
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