Stazione Firenze Santa Maria Novella

Train Station and Platform · Centro Storico
Piazza della Stazione, 50123 Florence Tuscany, Italy
None listed (See when people check in)

People tend to check in during these times:

  • Today
    • 8:00 AM–8:00 PM
  • Wed–Thu
    • 8:00 AM–8:00 PM
  • Fri
    • 8:00 AM–10:00 PM
  • Sat
    • 8:00 AM–8:00 PM
  • Sun
    • 8:00 AM–10:00 PM
  • Mon
    • 7:00 AM–8:00 PM
Credit Cards:
Yes (incl. American Express)

Biglietterie e Ufficio Informazioni al piano terra, nella galleria di testa. Inoltre, presso i binari centrali (9, 10, 11 e 12) è attivo un desk mobile


Based on 606 votes

People like this place

  • What you need to know
    Said W.
    "Best way to know Siena and Lucca from Florence"(2 Tips)
    Seoyoung Y.
    "There isn't any space for luggage T.T only on your head(seat)."(5 Tips)
    Christian F.
    "our Chianti Wine Tour"(2 Tips)
    Khaled ☤
    "You can book your tickets online!!"(3 Tips)
Log in to leave tips at this venue!
  • Recent
  • Popular

227 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • siena
  • lucca
  • museums
  • tours
  • wine
  • wifi
  • coffee
  • Tuscany
  • bus
  • classes
  • viaggio
  • trenitalia
  • binario
  • treni
  • romano
  • museo
  • luogo
  • oreo
  • caffè
  • tempi
  • Amit G.

    Direct connections to Rome, Pisa, Venice and Milan. All kinds of shops are available. SMN basilica is very near.

    Amit Gaharwar · October 7, 2015
  • FRITZ f.

    Are there any ice cold drinks around? Hhmmm...

    FRITZ fritztheyodeler · July 23, 2015
  • Khaled ☤

    The best way to travel within Italy is to take the train! Very convenient and fast. You can book your tickets online!!

    Khaled ☤ · July 17, 2015
  • Sabryna Taha

    Friendly staff. Bravo

    Sabryna Taha · April 22, 2015
  • Azra Betül Y.

    Like Hogwarts Style😜

    Azra Betül YAŞAR · April 19, 2015
  • George G.

    Exstatic historical design elements

    George Giannopoulos · March 13, 2015
  • Maria Antonietta

    Bye, bye Florence!

    Maria Antonietta · February 15, 2015
  • Mina H.

    There's a mall downstairs with many shops. For moving around in florence U can buy bus and tram tickets from tobacco shops.

    Mina Hebatalla · December 27, 2014
  • Deepak S.

    The best railway station to get into Florence. Near every major tourist destination

    Deepak Santhanam · November 11, 2014
  • Aidu F.

    Unlike the Rome Train station, those wanting to grab last minute souvenirs will be disappointed. Get all shopping done in city.

    Aidu F · November 6, 2014
  • Troy N.

    Head underground. It's faster.

    Troy Nachtigall · October 19, 2014
  • Darius G.

    Be sure to validate your train ticket before boarding as the "inspectors" try to con you of "additional fines" when you're on board. Very bad allocation of vital information, rude and racist staff.

    Darius Goh · October 9, 2014
  • Jackson T.

    Depart from Florence station to Rome! The que for ticket can be time consuming ( take a number and wait) I mean literally WAITED for nearly 40 mins until being called.Or use the machine purchase (PIN)

    Jackson Tsai · September 12, 2014
  • Saad Alfarraj ™

    it was a quick stop wish we saw this amazing city 😞

    Saad Alfarraj ™ · September 7, 2014
  • Hansel

    Easy walk to most hotels in historic center

    Hansel · August 26, 2014
  • Janet C.

    It seems like a nightmare. But tickets at the machines! Get a Firenze pass next to church on right hand side for quick and easier access to museums and sites it's worth if it u are going to go around!

    Janet Cheung · August 10, 2014
  • TuscanyDesignCenter

    The best "Made in Italy" interior design can only be found at Tuscany Design Center, close to Pisa! We are expecting you! Read more

    TuscanyDesignCenter · July 17, 2014
  • Judson S.

    First class is so worth it!

    Judson S · May 7, 2014
  • Ashiralieva B.

    Yay!!' I am back😊

    Ashiralieva Begimai · May 4, 2014
  • Jaime, Jr. B.

    Always Ask if you are not sure where your Binary/train is... Don't be shy.

    Jaime, Jr. Bernal · March 20, 2014
  • Martina F.

    Just sain'

    Martina Filipòva · February 9, 2014
  • S D.

    Watch out for pickpockets and gypsies!

    S D · December 8, 2013
  • Padraic M.

    Take in the the Art Deco interior and signage.

    Padraic Meehan · December 6, 2013
  • Padraic M.

    The Piazza del Stazione (adjacent to the Burger King) is where an array of hotel and tour shuttles make their pickups and drop offs.

    Padraic Meehan · December 6, 2013
  • Caleb W.

    Beware of swindlers helping you to carry luggage on the train and then ask you for money after their 'service'.

    Caleb Wong · September 17, 2013
  • Galina N.

    Very hard to find parking spot....

    Galina Nebylitsa · September 5, 2013
  • Baha s.

    It's hot in here ☺

    Baha shikhoon · August 12, 2013
  • Seoyoung Y.

    I took a train 'ITALO'! There isn't any space for luggage T.T only on your head(seat). Free wifi! Clean!

    Seoyoung Youn · August 11, 2013
  • Maj B.

    Watch your valuables kids

    Maj Boskovic · August 3, 2013
  • Piyush J.

    Avoid booking train tickets in station as they have this stupid long line with waiting.

    Piyush Jain · June 30, 2013
  • Oliver S.

    Exit to the left for access to bus stops outside McDonald's!

    Oliver Sears · June 27, 2013
  • Christian F.

    You may decide to visit the Chianti area join our Chianti Wine Tour make your online reservation on http//www.chiantiwinetour.com

    Christian Franchomme · May 20, 2013
  • Raman S.

    The screen will show the final destination of your train - not each stop in between. I ur on Trenitalia then look at the screens that scroll that show you each stop to make sure ur on the right train!

    Raman Sinha · May 10, 2013
  • Alana F.

    If you don't need to take all your luggage with you, leave it at the luggage deposit on platform 16. It's cheap and safe - and lets you move around more easily.

    Alana Fisher · April 19, 2013
  • Alana F.

    There's a free bathroom in the food area. Look for the Golden Arches.

    Alana Fisher · April 19, 2013
  • Visit Tuscany

    In case of strike check if your train is guaranteed: http://bit.ly/1nmPa5t

    Visit Tuscany · March 11, 2013
  • Ars Opulenta

    Check out the frescoes by Ottone Rosai!

    Ars Opulenta · February 14, 2013
  • Éder P.

    Caution when you stamp your ticket, because it is not always easy and you may miss the train!

    Éder Porto · December 22, 2012
  • Aryan J.

    Be sure to validate your ticket before boarding the train if you don't have a seat reserved. Fees will be charged for failing to do so.

    Aryan Jabbari · December 15, 2012
  • vrodekrab

    frecciarossa 1st class is worse than moscow region trains when all these ppl get in and try to find their seat D:

    vrodekrab · September 26, 2012
  • Tuscany villas with pool in italy for rent direct

    The start point to florence!

  • Yatharth G.

    Just another railway stations, beware of pickpockets.

    Yatharth Gupta · September 21, 2012
  • Mark D.

    Don't try to buy your ticket at a machine last minute unless you have a pin for your credit card! Take the bus out front. Same price as train and you have an attendant to buy ticket & AC on the Bus!

    Mark Danford · August 6, 2012
  • Krysta V.

    Don't talk to the gypsies

    Krysta Vidakovich · June 28, 2012
  • Osvaldo D.

    Since May 2012 you can take ItaloTrain to reach Rome, Bologna, Florence, Milan. Cleaner, newer, cheaper than FrecciaRossa

    Osvaldo Danzi · June 14, 2012
  • Hermes H.

    Go and get the new Ítalo!

    Hermes H. · June 2, 2012
  • Emidio

    Non viaggiate con trenitalia! Do not travel with trenitalia!

    Emidio · April 27, 2012
  • Sindi S.

    Buy your ticket online then print it at the station. www.trenitalia.com

    Sindi Sheth · April 6, 2012
  • Raffaele S.

    Freccia Club rooms relocated to main station building at head of platforms.

    Raffaele Sgherri · March 29, 2012
  • Podere il Pino

    The station is also used by regional trains on lines connecting to Pisa, Livorno, Lucca, Viareggio, Siena, Poggibonsi, Arezzo, Grosseto, Prato, Bologna, Faenza, etc...

    Podere il Pino · March 6, 2012

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