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Steak 'n Shake

Steak 'n Shake

American Restaurant, Fast Food Restaurant, and Burger Joint$$$$
Cumberland, Smyrna
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6.5/10
183
ratings
  • Jessica N.
    "Keith is one of the best waiter we've ever had anywhere."(5 Tips)
    Josh M.
    "My favorite is the double steakburger w/ fries!"(2 Tips)
    Brittany C.
    "Must get a milk shake to enjoy the full Steak 'n Shake experience <3"(13 Tips)
    Zack B.
    "Fairly under staffed during night, very slow for take out orders."(2 Tips)
68 Tips and reviews
Filter:
  • milkshakes
  • keith
  • burgers
  • steakburger
  • french fries
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  • Tucker W.
    Tucker WarnerFebruary 16
    Yummy, but it does seem that the quality has started to take a dive.
  • Andy H.
    Andy HoeckeleNovember 11, 2016
    Keith is the best waiter. Always has my order in fast and correct.
  • Kalley H.
    Kalley HuddlestonSeptember 6, 2016
    The cookie butter milkshake is the best thing to have ever happen!
  • Kelly W.
    Kelly WilliamsApril 19, 2016
    Been here 10+ times
    Slooooowww service
  • Tye W.
    Tye WMarch 11, 2016
    Been here 10+ times
    Happy hour for shakes 2-5
  • Heather G.
    Heather GibsonNovember 15, 2015
    So far so good.
  • T S.
    T StevieSeptember 21, 2015
    Chicken Tenders!!!
  • Rodrigo O.
    Rodrigo ODecember 9, 2014
    Incredible menus and amazing price!
  • Tye W.
    Tye WDecember 1, 2014
    Been here 10+ times
    Happy hour on the best milkshakes from 2-5pm
  • Tye W.
    Tye WDecember 1, 2014
    Been here 10+ times
    I like the burgers 100% beef for a great price.
  • D P.
    D PapiAugust 24, 2014
    Im addicted to the jalapeño melt Steakburger with parmesan fries
  • Robert C.
    Robert CarterAugust 17, 2014
    They have Chicago Dogs here now. Shakes are always great.
  • Leslie D.
    Leslie DennisAugust 10, 2014
    Shakes, burgers, chili
  • Bob K.
    Bob KellerAugust 10, 2014
    Big menu of many unique specialty burgers. Service was very prompt and friendly.
  • Daphne I.
    Daphne IkolaApril 10, 2014
    Experienced bad service here. They got my sister's shake order wrong, TWICE!! Didn't get it right until we were walking out the door. Seemed to think that was ok because they removed it from the bill.
  • Lauren S.
    Lauren StilesMarch 8, 2014
    Pizza burger was the bomb
  • Tye W.
    Tye WFebruary 27, 2014
    Been here 10+ times
    Happy hour between 2-4 pm 1/2 price shakes & soda
  • Estrella S.
    Estrella SandovalFebruary 16, 2014
    Too slow. Under staffed.
  • Naveen A.
    Naveen ApFebruary 15, 2014
    The chocolate and banana shake is a definite must try here :))
  • Keisha P.
    Keisha PersonNovember 17, 2013
    If you have a special order...Check it before you leave. Mine is always wrong....Both day and night.
  • Bob 💲☎🍒Ⓜ♒ M.
    Bob 💲☎🍒Ⓜ♒ MOctober 14, 2013
    Been here 10+ times
    Place is filthy
  • Robbie C.
    Robbie CaldwellSeptember 5, 2013
    Service was slow due to the store being understaffed tonight. The food was great though.
  • Rob M.
    Rob MaddenAugust 18, 2013
    The $4 menu tho
  • Veronica M.
    Veronica MontgomeryAugust 5, 2013
    Pamela is such a pleasant spirit.
  • Aaron A.
    Aaron AngelJune 21, 2013
    I've had better luck at other locations... the service was lackluster and one toilet remained clogged even after letting the watron know about it. I'ill simply go to other locations for my S&S fix
  • Kris T.
    Kris TillmanJune 13, 2013
    Keith is an awesome server
  • Nicole B.
    Nicole BurdoJune 13, 2013
    Ya, what they said!
  • Hannah R.
    Hannah RobertsJune 11, 2013
    Been here 5+ times
    Happy Happy hour 2-4
  • Maria H.
    Maria HaygoodJune 1, 2013
    The 30+ minute wait at the drive thru for two biscuit sandwich combos is a bit much.
  • De M.
    De MoMay 23, 2013
    Been here 5+ times
    40+ mins in drive thru....wtf
  • Tyler K.
    Tyler KeeganApril 21, 2013
    Absolutely horrible service. You would think that at midnight it wouldn't take nearly 30 minutes to be recognized and then another hour to get milkshakes and food.
  • Tunisia M.
    Tunisia MarzetteApril 8, 2013
    Keith was our waiter and was awesome. Such a respectful young man.
  • Kelli O.
    Kelli O'BrienFebruary 17, 2013
    Thanks for the advice, everyone. Traveling and just trying to find someplace open past 10 on a Saturday. After sitting in line and reading the tips, I left. Waffle House did much better!
  • Mario S.
    Mario Sr.February 17, 2013
    Drive-thru service is horrible!!' Been in line 45 minutes!!!!
  • Andrea E.
    Andrea EmmettFebruary 17, 2013
    Terrible service! Waited 15 minutes and no one even came to the table...never again at this location...
  • Jessica W.
    Jessica WilliamsJanuary 14, 2013
    Been here 50+ times
    Ask for Keith! Great service!
  • Roney S.
    Roney SmithDecember 2, 2012
    Been here 10+ times
    Check their health score to the left immediately upon walking in. A score of B is totally unacceptable:(
  • Beth
    BethNovember 20, 2012
    Been here 5+ times
    Hey Zack B. ... fyi day isnt much better :-/
  • Marlissa D.
    Marlissa DossNovember 1, 2012
    Went through drive thru at 11 pm. 3 cars in front of me. Only took about 10 minutes which isn't bad at all for steak and shake or anywhere that cooks not warms food. Food was hot and fresh.
  • Beth
    BethOctober 25, 2012
    Been here 5+ times
    After boycotting this location for almost a year decided to give it another shot .. verdict is ..... NO BETTER ....STAY AWAY
  • Karen P.
    Karen PalaciosOctober 23, 2012
    Been here 5+ times
    Amazing Frisco melt
  • S Tytus
    S TytusOctober 21, 2012
    Giving this another try...lets see
  • S Tytus
    S TytusOctober 7, 2012
    Arrived @ 10:45am. Food arrived to my table @ 12 noon after witnessing two parties that came in after us eating and checking out. On top of all this the food was cold. Need I say more? SMH
  • Tyler L.
    Tyler LynchOctober 7, 2012
    @Steaknshake While the meal was delightful, my service this evening was the opposite. Isaac, our server failed miserably. He should not be waiting tables because he is not attentive. Terrible service.
  • Zack B.
    Zack BoylandAugust 31, 2012
    Been here 5+ times
    Fairly under staffed during night, very slow for take out orders. Do not know about day shift but night is not on their game
  • Thomas D.
    Thomas DunnJune 20, 2012
    If there is more than car in the drive thru go somewhere else it will take 20 minutes!
  • Tk H.
    Tk HaynesMay 29, 2012
    Awesome food and service!
  • Carla T.
    Carla ThompsonMay 12, 2012
    Free Double Burger and Fries for my birthday. Can't beat that.
  • Karen C.
    Karen C.April 27, 2012
    Happy hour: 1/2 off on shakes. Worth. The. Wait.
  • Clinton G.
    Clinton GilletteJanuary 27, 2012
    Despite what other reviewers warned, service was prompt!
  • Anthony L.
    Anthony La CavaNovember 6, 2011
    Been here 50+ times
    They now have holiday shakes. White Choc, Egg Nog, and Peppermint Chic Chips
  • SolarEnergyUSA
    SolarEnergyUSASeptember 21, 2011
    Triple S - Steak n Shake needs Solar!
  • Steven B.
    Steven BSeptember 20, 2011
    Been here 10+ times
    So many coupons are available... Don't forget to check your Sunday paper or your mailbox!
  • LaKenya G.
    LaKenya GreeneAugust 28, 2011
    Ask for Jasmine, she's awesome!
  • Jason M.
    Jason McCulloughAugust 13, 2011
    Get the Triple Cheese Burger and a $1 sweet tea
  • Amanda M.
    Amanda MJuly 29, 2011
    2 people running the entire dining room.. manager working register, drive thru.. One guy server flirting with the only female server.. And no greet for the 20 peopls at the door? AVOID AT ALL COSTS!!!
  • Rebecca B.
    Rebecca BartonJuly 29, 2011
    Horrible service!! Never once greeted at the door!! Waited 20 min at the door And finally walked out! Don't ever go to this steak n shake!!
  • Jessica N.
    Jessica NoggleMay 28, 2011
    Keith is one of the best waiter we've ever had anywhere. He is sooo nice :)
  • Julie H.
    Julie HambyMay 22, 2011
    Been here 5+ times
    1/2 price happy hour Monday-Friday 2-4 pm and 2-4 am
  • Ashley C.
    Ashley ChimaMarch 29, 2011
    Been here 5+ times
    The chipotle burger is amazing if you like spicy stuff!
  • Wes H.
    Wes HarmonMarch 18, 2011
    Been here 10+ times
    Best staff is morning shift
  • Wes H.
    Wes HarmonMarch 10, 2011
    Been here 10+ times
    Buffalo shooter burgers are amazing.
  • Tinzley B.
    Tinzley BradfordFebruary 24, 2011
    Been here 5+ times
    They have Fruit and Yogurt Parfait! 1dollar any size sweet tea!
  • Patrick G.
    Patrick GilmoreFebruary 2, 2011
    Join their website, got email for free meal on my bday! Thank you steak n shake!!
  • Brittany C.
    Brittany ChadwickDecember 20, 2010
    Must get a milk shake to enjoy the full Steak 'n Shake experience <3
  • Tinzley B.
    Tinzley BradfordOctober 20, 2010
    Been here 5+ times
    The mushrooms are big! If you add it to your sandwich be mindful that it's a jumbo mushroom and may dominate the sandwich. It's tasty though!
  • andy v.
    andy vaughanMay 6, 2010
    Bring lipitor.
  • Josh M.
    Josh MartinJanuary 23, 2010
    Been here 10+ times
    4 meals under $4, can't beat that. My favorite is the double steakburger w/ fries!
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