National Rail Enquiries

Stoke-on-Trent Railway Station (SOT)

Train Station
Station Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 2AA, United Kingdom
Open (Show more)
  • Mon–Sun
    • 24 Hours
Credit Cards:
Yes (incl. American Express & MasterCard)

This Railway Station is part of the National Rail network. For live train times and ticket information, please visit


Based on 58 votes

People have mixed feelings about this place

  • What you need to know
    Kevin S.
    "1st class tickets are sometimes MUCH cheaper than standard class."(6 Tips)
    Ben M.
    "Nice quiet waiting room towards the front end of Platform 1."(3 Tips)
    Jess H.
    "The Pumpkin Cafe is too expensive."(4 Tips)
    David G.
    "Don't forget to use your bite card in pumpkin - save 20% off :)"(2 Tips)
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51 tips and reviews.

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  • all tips and reviews
  • 1st class
  • bite card
  • end of platform
  • pumpkin
  • coffee
  • restrooms
  • Graham B.

    By a ticket using the train line check 1st class prices sometimes to 1st class singles are cheaper than a standard return then you get free wifi and snacks and drinks

    Graham Burgess · September 27, 2014
  • Tria H.

    Stoke is nowhere near as rubbish as the people whining in tips about the station would have you believe. I promise there are worse stations & cities - I've visited a few of them!

    Tria Hall · November 25, 2013
  • Ben M.

    Nice quiet waiting room towards the front end of Platform 1.

    Ben Mitchell · August 21, 2013
  • Claire B.

    A nightmare to pick people up, not enough waiting space

    Claire Bosworth · July 5, 2013
  • Richard B.

    'Gourmet' Cafe on Platform 1 is genuinely not bad, for a railway station cafe.

    Richard Bratby · April 15, 2013
  • Steve K.

    If you're hungry, free food in 1st class.

    Steve K · April 12, 2013
  • chris m.

    If your hungry, Subway is just across the road.

    chris m · March 28, 2013
  • Richard D.

    Just discovered they have a 1st Class Lounge at the end of Platform 1

    Richard Done · February 25, 2013
  • Aj M.

    Bring a coat! It's open plan and bloody windy, you'll freeze without one!

    Aj Mulley · January 30, 2013
  • Jess H.

    Scrap that. AVOID PUMPKIN CAFE. It doesn't acknowledge Bite Cards anymore.

    Jess Holdway · November 9, 2012
  • Imaginary N.

    Freezing cold. Cafe is slow and pricey - go to Subway across the road for food. Area around the station is a dump, don't bother looking for any other way to pass the time.

    Imaginary Number · November 1, 2012
  • Nick L.

    Gourmet Coffee on Platform 1 is a lot better than the dingy place near the entrance.

    Nick Latocha · October 31, 2012
  • Jez B.

    Get off here and enjoy a lovely day in the home of Anti-Football.

    Jez Batten · September 28, 2012
  • Gari W.

    You don't even need to spend a penny to 'spend a penny' - kudos!

    Gari Wellingham · September 8, 2012
  • Alice C.

    Ladies, gents, and accessible toilets available on both platforms 1 & 2

    Alice Chapman · August 15, 2012
  • Dean B.

    Not many trains here. False advertising. Oh poo, holding the phone up to take a picture makes me look like a train spotter now....

    Dean Bromley · August 10, 2012
  • J@ B.

    A single coach-cum-whole-train. This ain't a train. And it's bloody full. East Mids train fail.

    J@ BRX · August 4, 2012
  • Nik H.

    Listen out for the guy who makes the *CLUCK* noise after every announcement. He's a tannoy legend.

    Nik Hewitt · July 24, 2012

    take lifts to go to the platform 2

    JIEFANG LIU · July 13, 2012

    Ladis toilet is near the coffee shop~

    JIEFANG LIU · July 13, 2012
  • Dean B.

    Colder than Siberia .....fact

    Dean Bromley · July 12, 2012
  • Tim W.

    Station looks old. No desire to get off

    Tim Watson · May 4, 2012
  • Sean D.

    Fast Ticket machines on Platform 2 should there be a que in the station

    Sean Davies · May 1, 2012
  • Kevin S.

    1st class tickets are sometimes MUCH cheaper than standard class.

    Kevin Spinks · March 23, 2012
  • Scott G.

    It's always amusing when newcomers use this station and have no idea how to get to Platform 2!

    Scott G · February 25, 2012
  • Dean W.

    For a cheaper cup of java than you get at the pumpkin cafe, go across the road to Subway.

    Dean Wilson · November 25, 2011
  • David G.

    Don't forget to use your bite card in pumpkin - save 20% off :)

    David Graham · October 2, 2011
  • Matthew P.

    Nicest train station toilets ever

    Matthew Pope · September 7, 2011
  • Jordan H.

    Get on the train, and don't come back. How's that for a tip?

    Jordan Hux · September 1, 2011
  • Amy-Elizabeth T.

    Come visit the Pumpkin cart on platform two. Hot drinks wonderful service from moi and no queues. Happy days.

    Amy-Elizabeth Tams · August 24, 2011
  • Marshall M.

    Buy a hot drink in the café and you can get a bacon roll for £1! Also, if the staff are checking tickets on platform 2, just hop in the lift to platform 1 and walk out of the café!

    Marshall McFadyen · August 21, 2011
  • Michael L.

    Now has refreshment available on platform2

    Michael Levey · August 16, 2011
  • Dan N.

    Stoke isn't as bad as I expected.

    Dan Northcote-Smith · June 19, 2011
  • TR W.

    The Ladies toilets are on one platform and the Gents on the other, via a subway. Very odd!

    TR Wolf · May 27, 2011
  • Takashi M.

    The station is weird, it looks like afn old factory. :-)

    Takashi Murasaki · May 16, 2011
  • Jess H.

    The Pumpkin Cafe is too expensive.

    Jess Holdway · March 14, 2011
  • Chris H.

    Lovely place. Honest.

    Chris Hinkley · March 10, 2011
  • Tom D.

    Get on a train and get as far away from Stoke as humanly possible!!!

    Tom Donlan · February 3, 2011
  • Callum W.

    On stoke city home match days, enter the station via the taxi rank to avoid the busy 'ticket barrier'

    Callum Wilson · January 21, 2011
  • Michael L.

    Its cold

    Michael Levey · January 4, 2011
  • Andy C.

    i like trains

    Andy Carter · December 17, 2010
  • Sarah C.

    Get on a train and leave stoke, its your only hope!

    Sarah Connon-Griffiths · October 25, 2010
  • Ryan B.

    nick WiFi from 1st class by sitting right against the right wall in the standard class waiting room, platform 1!

    Ryan Brain · October 17, 2010
  • Gemma T.

    If you've just arrived why not take a trip into Stoke Town (turn right outside station and right again under bridge) and visit SHOP (shop-stoke) for fun creative things!

    Gemma Thomas · September 6, 2010
  • Andrew B.

    Buy a meal deal in the Pumpkin shop then use a to get 20% off it!

    Andrew Bennett · September 1, 2010
  • Tom M.

    The Pumpkin Cafe has the widest selection of books and magazines for people who can't actually read

    Tom Morton · July 23, 2010
  • Sy K.

    Wrap up warm, its freezing here!

    Sy Kabir · July 16, 2010
  • David T.

    First Class lounge has free wi-fi. If you're travelling 2nd class you can probably get a connection by standing outside.

    David Travis · July 7, 2010
  • Andy L.

    Wear a jumper... its pretty open in the station and not too warm.

    Andy Loughran · April 30, 2010
  • Vic C.

    The first class at Stoke station isn't too bad, no icy facilities but there is a fax machine m lots of free stuff to take away with you

    Vic Casambros · February 3, 2010

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