Syracuse Hancock International Airport (SYR)

Airport
Syracuse
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5.3/10
399
ratings
  • Michelle L.
    "Also dont need alot of time before flight to check in.. Def a plus!"(20 Tips)
    John R.
    "But always ensure you have enough time anyway for delays on the way."(10 Tips)
    Brent
    "Plenty of parking, great Cafe Kubal coffee, and free wifi."(5 Tips)
    Jason P.
    "All security checkpoints are now in the middle of the airport."(6 Tips)
196 Tips and reviews
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  • Tana D.
    Tana DippolitoJuly 8, 2013
    Compared to the old security checkpoints, the new central security is much more organized. There are actually more than 2 TSA now & they open before 5am finally! No more missing your early am flight!
  • James U.
    James UnderbergNovember 20, 2015
    Easy to move through although a paucity of food choices in the delta/United terminal - stop at the Dunkin Donuts first - maybe your best option for breakfast - Beer Garden makes a good egg scramble !!
  • Meghan D.
    Meghan DoDecember 31, 2012
    Been here 5+ times
    This is by far the easiest airport to get through security! You don't need much time to check in and get through security. And the TSA people here are really nice! Welcome to Syracuse :)
  • Justin B.
    Justin BarberMarch 11, 2012
    Been here 10+ times
    Skycaps at US Airways are friendly,super helpful plus easy cut with line at ticket counter, have your boarding pass/ itinerary and license for quick and easy check in. Tip was well deserved
  • Kevin M.
    Kevin MontanoMay 7, 2013
    Been here 10+ times
    Check-in and security doesn't take too long . TSA and gate agents all very nice. Grounds crews do a great job with winter weather! Not many food options in the terminal but it does have free wifi!
  • Rounded
    RoundedAugust 4, 2011
    Now that you've arrived in Syracuse - head straight to Dinosaur BBQ to treat yourself to the best BBQ in the US. If you're leaving, don't come back until the summer, unless you're an eskimo
  • Jim R.
    Middle Ages Brewing Co. has a restaurant in the AA gate wing. Serves eggs, omelettes, etc. in am, brews and paninis, salads for lunch and dinner.
  • Dominic U.
    Dominic UlianoAugust 12, 2013
    Been here 25+ times
    The new security gates have been moved to a central location. All of the passengers go through and the lines are now longer and it takes much longer to get through (40 min).
  • Christine B.
    Christine BurkardFebruary 16, 2014
    It doesn't have a lot to offer, but it's simplicity is appreciated. Fast lines, free wifi, outlets everywhere. I'll take that over 50 different overpriced retail options. I love you NNY!
  • Michelle S.
    Michelle S.August 25, 2013
    Been here 25+ times
    Cafe Kubal is some of the best coffee in town. I am so glad they have a kiosk here now! Located directly across from security.
  • Justin I.
    Justin IrizarryMarch 7, 2011
    There is a military courtesy room by the baggage claim on the first floor for any active or reserve military they have free waters and snacks a tv too so if your waiting a while stop in.
  • Chris F.
    Chris FowlerJuly 27, 2013
    Been here 10+ times
    Make sure and stop by Cafe Kubal and get a delicious locally roasted cup of coffee. It's a Great locally owned business. It's directly across from security. Cheers!
  • Kristen K.
    Kristen KMay 28, 2013
    Been here 5+ times
    The airport just went through a new white & sterile-like renovation. Security is in a new spot. Some of us SYR veterans had a panic attack that we landed at the wrong airport... It looks so different!
  • Jim B.
    Jim BaranAugust 5, 2013
    Been here 5+ times
    Airport upgrades... Nice rocking and Adirondack chairs after passing the new central security checkpoint
  • Eric H.
    Eric HinmanJanuary 30, 2011
    Been here 50+ times
    Great place to go to randomly greet people when they arrive home from their trip. Best if you come offering a hug with tears in your eyes.
  • Carrie W.
    Carrie WardOctober 14, 2013
    Getting ready to head to board for DC. They better get the memorial and Smithsonian's opened before we get there cuz we are going one way or the other !!!!
  • Toni 3.
    Toni 305 🇮🇹 ♋ ✌December 27, 2011
    Been here 10+ times
    The people who work here are very nice. This is such a welcome treat when traveling. You do not find this in large airports.
  • Brent
    BrentJanuary 27, 2014
    Been here 25+ times
    Plenty of parking, great Cafe Kubal coffee, and free wifi. Oh yeah, they have airplanes, too.
  • Jill Rachel E.
    Jill Rachel EvansJune 16, 2013
    Been here 25+ times
    Really nice new upgrade to the security area. There is a new priority security line as well!
  • Jonathan H.
    Jonathan HosterMay 11, 2013
    Been here 50+ times
    Cafe Kubal, the best local coffee shop and cafe, is opening here Summer 2013! Check it out!
    Upvoted Sep 24
  • Tiffany
    TiffanyFebruary 6, 2014
    Been here 5+ times
    SYR = nicest airport in the USA. They once called asking me to come immediately to catch the earlier flight because mine would be delayed...not the airline, the airport! Today - free twizzlers.
  • Michelle L.
    Michelle LeahMarch 11, 2012
    Very calm atmosphere here compared to other airports I've been to. Also dont need alot of time before flight to check in.. Def a plus!
  • James E.
    James EstesJuly 24, 2011
    Free Wi-Fi! If you're really early for a flight, don't go through security, as there are couches outside of security where you can sleep.
  • Joe S.
    Joe SalomeMarch 1, 2012
    There are more TSA employees at this airport than people flying in and out. Get a frisk while your there and have some fun with it.
  • Zachary W.
    Zachary WinnieDecember 30, 2012
    Don't forget your ice scrapper if you plan on parking in long-term parking outside in the winter!
  • Paul M.
    Paul MJuly 11, 2013
    Been here 5+ times
    Look for Cafe Kubal here, just inside central security screening. It's guaranteed to be the airport's best coffee and food.
  • Nani S.
    Nani SheatsAugust 1, 2013
    When my hotel shuttle never came and the hotel wouldn't answer phones, the airport staff comped a taxi so I wasn't stranded with 3 kids at 10:30 pm. Wonderful people!
  • Valerie
    ValerieMay 17, 2013
    Been here 25+ times
    Great improvements! Now only one tsa line and it is 4x as long as what it used to be. If you're not priority, be prepared to wait... And wait... And wait.
  • Kris P.
    Kris PritchardFebruary 19, 2014
    Everything closes by midnight at least. Including rental car desks. Even when your flight land at 1am.
  • Jared K.
    Jared KruegerFebruary 14, 2013
    Been here 25+ times
    TSA people are insanely strict. Probably out of boredom and the want to feel important and effective at something. Pretty humorous and annoying.
  • Melissa G.
    Melissa GreenMay 18, 2013
    Been here 25+ times
    Whoa! Major renovation. All security is in middle of airport now (as of mid May, 2013). Seems to be running relatively smoothly on a Saturday morning.
  • John R.
    Very easy to access. Small enough not to have to arrive too early. But always ensure you have enough time anyway for delays on the way.
  • David G.
    David GrandinettiMarch 24, 2010
    Been here 5+ times
    SYR has the world's largest single blade snowplow. When a flight is delayed, it is *rarely* because of issues on our end. It's usually those amateurs down at EWR or PHL that can't handle a little snow
  • Anita P.
    Anita Prather HarvellMay 29, 2013
    Been here 5+ times
    New security check-in is in the center of the airport, not at each terminal anymore. Allow the standard 1 hour before departure or you'll be running to catch your flight.
  • Seth R.
    Seth RaperDecember 7, 2010
    Been here 10+ times
    I am proud of living in Syracuse but our airport is sooooo lacking! There's a game room with arcade games and literally 2 restaurants!
  • ROSA B.
    ROSA BEVINGTONJanuary 1, 2013
    The gateway cafe isn't bad food or price. The people could be more friendly though. I got a muffin and coffee for $5.
  • Linchi K.
    Linchi KwokMay 28, 2013
    Been here 10+ times
    Construction inside the terminal is completed (still going on for outside construction), but spare extra time (2 hours) for long lines. Used to be 1 hour and easy.
  • Brett A.
    Brett AfrickJanuary 2, 2011
    Been here 100+ times
    Hint... It snows in Syracuse. Park in the INDOOR parking. Its only $2 more per day. WELL worth it.
  • John R.
    John RiceDecember 16, 2011
    Been here 5+ times
    If Italian food is your thing check out Angottis on Burnet Ave or Cicero Country Pizza in Cicero
  • Brandon M.
    Brandon McNeilAugust 10, 2011
    Been here 5+ times
    Check out the sweet museum halfway down the building with a life sized model of a cockpit!
  • Jose R.
    Jose RiosNovember 30, 2013
    Not too many dining options. Be sure to plan accordingly so you don't waste your life here.
  • Molly
    MollyJune 15, 2013
    Been here 25+ times
    There are only 2 small hard benches for people waiting for arrivals. Don't get here early!
  • Jason P.
    Jason PhippsOctober 19, 2013
    Been here 100+ times
    The new doors as you exit the A or B concourses. The ones that slow you down, trapping you in a tiny space while they decontaminate you (LOL) are *STUPID*!! >:^\
  • Michael W.
    Michael WMarch 17
    Been here 100+ times
    Try to arrange transportation before you arrive. Taxis are outrageously expensive and one company has a monopoly at the airport!
  • Tim B.
    Tim BallFebruary 12, 2013
    You might as well just empty your entire carry-on onto the belt at the "security" checkpoint and cut out the middle man.
  • Nathan J.
    Nathan J.March 28, 2012
    Great flight service; this airport is really small, so flights are quick
  • Autumn
    AutumnJuly 2, 2013
    Love all my freinds here but holy rain! Can't wait 2 c the sun again....bye cuse! Hello l.a.!
  • Nathan B.
    Nathan BDecember 19, 2012
    Been here 25+ times
    Incase you're not sure where you've landed, there's a sign
  • Nate L.
    Nate LundquistMay 29, 2013
    Been here 10+ times
    I got to the airport 20 minutes before boarding time and still had plenty of time. New security system worked great!!
  • Kai B.
    Kai BrinkerOctober 7, 2013
    Six people fit in the futuristic exit capsules. Don't hold everyone by waiting to go solo!
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