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Terminal 2 - The Queen's Terminal

Airport Terminal
  • Tom H.
    "great facilities for Star Alliance Premiere members."(8 Tips)
    Hani E.
    "Clean new terminal."(5 Tips)
    Onur A.
    "Vat refunds is open 5 am and first check-in time is 4.40 am."(4 Tips)
    Rickard J.
    "B Gates are a good 15 minute walk from the central area"(3 Tips)
89 Tips and reviews
  • new terminal
  • star alliance
  • vat refund
  • spacious
  • scenic views
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  • Popular
  • Paige H.
    Paige Hunter4 days ago
    Perhaps one of the most comfortable airport terminals in the world. Lots of shops and restaurants available before catching a flight.
  • Erdem K.
    Erdem K.6 days ago
    Amazing AirPort!
  • Ubershopper
    Ubershopper1 week ago
    Get to T2 in plenty of time for departure. The check-in area is a mess with no crowd control. You will be walking to your gate for more than half an hour to 45 mins at a fast pace.
  • Xiao Y.
    Xiao YuMarch 10
    What's not to love. The ultra fast and non stressful security, the reasonably fast VAT refund, the nice staff that doesn't have TSA's power tripping bloodthirst.
  • Rickard J.
    Rickard JonssonJanuary 29
    Been here 5+ times
    A good and modern terminal with a good selection of restaurants and shopping. B Gates are a good 15 minute walk from the central area
    Upvoted Mar 19
  • Luci d.
    Luci deLonJanuary 27
    Been here 10+ times
    Really nice design, simple, no complications
  • just m.
    just meDecember 24, 2016
    Everyone is so unfriendly here
    Upvoted Jan 27
  • Çiğdem B.
    Çiğdem BiçerDecember 12, 2016
    Systematic, very fast and every thing to be thought of
  • Lina K.
    Lina KastritiNovember 14, 2016
    Food , shops all perfectly placed within the most elegant terminal you ve ever seen!
  • Mark A.
    Mark AshworthOctober 22, 2016
    I like the 24 hour Costa here. Great place for a snooze before your flight.
  • Steve R.
    Steve RudlandOctober 1, 2016
    Been here 25+ times
    Perfectionist Cafe
  • businessBoris
    businessBorisSeptember 19, 2016
    What's good here? The exit.
  • Natalia P.
    Natalia PapakyriazisSeptember 15, 2016
    Much better than it used to be. Many food options.
  • Lef G.
    Lef GermenlisAugust 28, 2016
    Really good and easy to navigate, I love this airport
  • Sharon C.
    Sharon ComminsAugust 21, 2016
    Been here 5+ times
    Free wifi! Long walk from gates in far part of terminal. Badly designed car drop off for when it's raining.
  • Levent E.
    Levent ErtogluAugust 14, 2016
    Convenient self checkin kiosks and passport controls. Variety of restaurants and shops including Hamleys and London Pride
  • Krzysztof L.
    Krzysztof L.August 13, 2016
    Rich terminal.plenty of shops, restaurant and lounges... I like it!
  • Richard P.
    Richard PeatAugust 6, 2016
    Improvement over the old terminal 2, but is still what you'd expect from an exceptionally busy and crowded airport terminal.
  • James S.
    James StewartJuly 28, 2016
    Been here 25+ times
    Priority Pass lounge is hidden away by the re-check in terminals underneath security.
  • Mike A.
    Mike AnthonyJuly 19, 2016
    Good shopping and food - nice!
  • Onur A.
    Onur AvcıJuly 12, 2016
    Vat refunds is open 5 am and first check-in time is 4.40 am.
  • Cheen T.
    Cheen The CuriousJune 21, 2016
    Claiming VAT refunds. As you face the checkin counters, it's all the way on the extreme left, after counter A19. It's obscure, so ask around if you have to. Expect to spend about 10-15mins queuing up
  • Rob H.
    Rob HavasyJune 11, 2016
    Nice place to depart but arrivals immigration can vary from a few minutes to two or more hours. Bring a book just in case.
  • Cheen T.
    Cheen The CuriousJune 8, 2016
    Local unlimited mobile data plan. Plenty of £1 SIM cards @ WH Smith as u exit Customs. For unlimited data, I was recommended THREE. For £25, activate all-u-can-eat data add-on (30 days)
  • Alexandre C.
    Alexandre CurielApril 14, 2016
    Mostly served by Star Alliance airlines (SAS, Lufthansa, Aegan, LOT.....)
  • Dave G.
    Dave GlassFebruary 18, 2016
    Very nice and modern.
  • Hani E.
    Hani EFebruary 12, 2016
    Clean new terminal. Really easy to get around. Can't complain.
  • Chethan
    ChethanJanuary 25, 2016
    Airport is massive. Wanted to visit entire terminal. Bloody luggage :( browse through all duty Free shops. Amazing
  • Xin R.
    Xin RogoJanuary 15, 2016
    Been here 5+ times
    Leave 20mins to walk from your tube/Heathrow express to the terminal check I'm desks if you skip the elevators. It takes faster to get to Heathrow from Paddington..who designs these God only knows.
  • Mark I.
    Mark IronManRecordsDecember 18, 2015
    If your vehicle is over 3m high you need a permit for £25.87 to pick up passengers. Go to the West Ramp bus park.Back through tunnel from terminal 2 then first left, up ramp round to right. Nonsense
  • Ellis P.
    Ellis PaulNovember 2, 2015
    Bad news: there are very few USB charging ports hidden randomly between seats in this ultra-modern airport. Good news: most of them are broken already so you're not missing out if you can't spot them.
  • Aaron K.
    Aaron KohnOctober 17, 2015
    Been here 5+ times
    International transfers on B gates takes time and walking.
  • Aaron K.
    Aaron KohnOctober 17, 2015
    Been here 5+ times
    Fast Track for Star Alliance Gold. All Star Alliance gates in one terminal.
  • Maggie M.
    Maggie MacGAugust 18, 2015
    Great remodeled terminal for international arrivals.
  • James S.
    James StewartAugust 9, 2015
    Been here 25+ times
    Don't forget that oversize baggage comes to other carousels. There's a sign on the regular carousel saying where else to look.
  • Tom H.
    Tom HalleranJuly 17, 2015
    There is very little near the B gates. Unless you are going to one of the lounges, you're best staying by A with all the shops and restaurants.
  • Tom H.
    Tom HalleranJuly 17, 2015
    Very new, nice restaurants, great facilities for Star Alliance Premiere members.
  • Edelyn B.
    Edelyn BJune 29, 2015
    Been here 10+ times
    Economy class passengers need to check in, print luggage tag and boarding pass using self check in machine, then proceed to baggage drop. Efficient but lots of people were confused causing long queue
  • Ilias C.
    Ilias ChantzakosMay 17, 2015
    This new terminal is of course clean and modern, and a huge convenience for Star Alliance travelers.
  • Benjamin 🚀
    Benjamin 🚀April 19, 2015
    Lots of shops and a mini T5! Make sure you do your VAT refund paperwork before coming to the airport so you can skip the long que before security and do it on the other side 😄🇬🇧
  • Eren Ö.
    Eren ÖZTÜRKApril 13, 2015
    Been here 10+ times
    Like a shopping mall.
  • Maria T.
    Maria TelloApril 12, 2015
    Few places to eat
  • David B.
    David BeaucheminApril 7, 2015
    Fast and courteous border clearance. New terminal.
  • Matthew G.
    Matthew GuestApril 6, 2015
    New, but brutally inefficient check in and bag drop make this the worst of Heathrow's terminals
  • Bhan L.
    Bhan LamApril 6, 2015
    Singapore Airlines operates from this terminal. Check-in counters at A section on departures level.
  • Hector B.
    Hector BarocioMarch 21, 2015
    It would be nice if Houston's lounge was like this one...
  • Brian S.
    Brian StraussMarch 8, 2015
    Been here 5+ times
    Holy crap they were fast!
  • Firman A.
    Firman AndhakaFebruary 12, 2015
    Amazing thats it. C u soon u.k
  • Alexi W.
    Alexi WheelerJanuary 13, 2015
    Pint of Seafarers available in Fullers Wisteria.
  • Alexi W.
    Alexi WheelerJanuary 13, 2015
    On the road again...
  • Hassan E.
    Hassan ElmiJanuary 4, 2015
    Nice looking airport with alot of restaurants and shopping places. But just like aby airport it's expensive.
  • Mario M.
    Mario MurrentDecember 21, 2014
    New and nice Terminal. Except the Shops - Many expensive shops...
  • Jing Jing L.
    Jing Jing LiDecember 16, 2014
    This place is huge. It's like a mall that happens to have planes flying through it.
  • Keith M.
    Keith Masterson™December 15, 2014
    New, no starbucks - a lot of walking.....
  • prima f.
    prima filiDecember 10, 2014
    Confusing layout, too much walking from terminal to gates, and terrible food/snacks/coffee variety.
  • Matthew G.
    Matthew GratrixNovember 29, 2014
    Been here 5+ times
    Much nicer than T5 =)
  • Tania Sade T.
    Tania Sade TiberiaNovember 11, 2014
    Been here 5+ times
    First time here. Wonderful
  • Daniel T.
    Daniel TOctober 28, 2014
    Been here 10+ times
    50 minutes to drop off bags, 5 check in desks open out of 20. *SO* S.L.O.W.... just open more desks ffs !
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 28, 2014
    Main airline serving this terminal is British Airways Domestic flights and European flights xx
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 28, 2014
    Most European and domestic United Kingdom flights depart and arrive this terminal xx
  • Soren R.
    Soren RodianOctober 28, 2014
    Been here 5+ times
    An amazing airport terminal but disappointing slow security (even at 5.30am), and very long walk to most gates (15-20 minutes).
  • Ted W.
    Ted WheelockOctober 27, 2014
    If you need to refund your Oyster Card, you'll find that in terminal 3. The currency is not far from there as well.
  • Marilena K.
    Marilena KartaliOctober 26, 2014
    Been here 10+ times
    The Perfectionist's Cafe! My very favourite stop before taking a flight!
  • Lufthansa
    LufthansaOctober 7, 2014
    Majesty Queen Elizabeth II took the opportunity of personally opening the new Terminal 2 at Heathrow Airport. Its design, with its open, airy atmosphere, is the work of renowned architect Luis Vidal.
  • Karina A.
    Karina AarsætherOctober 1, 2014
    Been here 10+ times
    Flying Star Alliance has gotten even better! At LHR it is the most efficient choice thanks to the move to brand new T2, saving busy travellers as much as 15 minutes compared to T3. Falling in love!
    Upvoted Mar 7
  • Paul P.
    Paul PapadimitriouSeptember 26, 2014
    Been here 50+ times
    Reminiscent of T5, a welcome upgrade for all Star Alliance member airlines that shall all depart from here by the end of 2014. Security fast track is on the right of the gates entry point.
  • iSponsor
    iSponsorSeptember 24, 2014
    Been here 5+ times
    I heard so much about this terminal, but the baggage drop off system with multiple airlines just doesn't work. Actually it's terrible. Otherwise, it's a great terminal.
  • Devrim G.
    Devrim GündüzSeptember 17, 2014
    Been here 25+ times
    Amazing! Quick check-in and security!
  • Lars P.
    Lars PlougmannSeptember 6, 2014
    There is a great playscape for kids by gate A16.
  • Simon P.
    Simon PearsonAugust 23, 2014
    Been here 5+ times
    Speedy check-in and security. Don't get forced to walk through the duty free shop gauntlet either.
  • Andreas B.
    Andreas BimboAugust 18, 2014
    Ghost town for now which is nice :-)
  • CH M.
    CH MarkAugust 8, 2014
    Time to leave
  • Theresa T 💞
    Theresa T 💞August 7, 2014
    Nice bars close by to grab some food while you're waiting
  • Daniel T.
    Daniel TJuly 17, 2014
    Been here 10+ times
    Really quiet and smells new :) Caffe Nero at arrivals level, at the far left end.
  • Doc S.
    Doc SearlsJune 25, 2014
    Been here 10+ times
    Loooong walks. Be ready.
  • The British Monarchy
    The Queen tours Terminal 2: The Queen's Terminal at Heathrow Airport during the official opening, 23 June 2014. Read more
  • The British Monarchy
    The Queen meets Heston Blumenthal and Cath Kidson, who run businesses based in the new Queen's Terminal at Heathrow, 23 June 2014. Read more
  • Nigel H.
    Nigel HawthornJune 8, 2014
    Currently like a ghost town. New terminal and 6 flights, shame it won't stay like this
  • Nic C.
    Nic CrossickJune 5, 2014
    Been here 5+ times
    The Case store has some great new Travel brands - loving the RIMOWA, Tumi and Globetrotter cases
  • adzzz P.
    adzzz PhotographyJune 4, 2014
    Been here 25+ times
    Check out the great views at departure level.
  • Alex M.
    Alex MaJanuary 17, 2014
    It's a modern & airy terminal with awesome runway views. United will have sole use of T2 and T2B from June until the rest of the Star Alliance members (21 others) & Little Red join in September. ✈️🌍
  • Ann M.
    Ann MarieFebruary 9, 2011
    I miss the old T2 but this place is going to be huge!
  • Fahad A.
    Fahad AlajmiApril 26, 2015
    تعب شديد يازول
  • Faruk D.
    Faruk DinçMarch 28, 2015
    Geniş, ferah ve ismini hakediyor (;
  • Serkan B.
    Serkan BalcıMarch 25, 2015
    Uçaktan indikten sonra pasaporttur,valizdir jet hızıyla kendını dışarda buluyorsun,bu kadar olur..
  • BeYna C.
    BeYna CaballeroOctober 28, 2014
    Primer aterrizaje en esta terminal, diseñada por el arquitecto español Luis Vidal. Me encanta!
  • Marcelo O.
    Marcelo OliveiraSeptember 1, 2014
    Existem máquinas atm que te dão o dinheiro em dólares ou euros, uma boa opção para quem tem cartão Travel money e já quer tirar a moeda que usar no destino.
  • Fırat Günayer
    Fırat GünayerAugust 28, 2014
    Elektronik havalimanı yapmış adamlar..Sadece bilet değil,bagaj etiketleri bile elektronik kiosk'lardan alınıyor..
  • Yoichi T.
    Yoichi TAugust 18, 2014
    Been here 5+ times
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