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Heathrow Airport

Terminal 4

Airport Terminal
  • Haunted P.
    "Fastest way to London- Heathrow Express to Paddington, 15 min."(11 Tips)
    Jon H.
    "Use an Oyster card on the underground Piccadilly line to London"(7 Tips)
    Njoud F.
    "Come very early for the VAT refund,the line takes forever to finish!"(11 Tips)
    Gregory O.
    "Café Rouge is not bad."(6 Tips)
227 Tips and reviews
  • heathrow express
  • yotel
  • piccadilly line
  • wifi
  • café
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  • Popular
  • Njoud F.
    Come very early for the VAT refund,the line takes forever to finish! And you might miss your flight
    Upvoted 3 weeks ago
  • Tomi F.
    Tomi FFebruary 8
    VAT Refund system is a Joke. The queue is super Long and the minimum wait is 1 hour for your turn.
  • Ankur B.
    Ankur BanerjeeJanuary 29
    Airside smoking area now available near the play area: head towards gates 1 onwards and you'll find the signs.
  • Abdulaziz A.
    Abdulaziz ALassfoorDecember 15, 2016
    There is a smoking area
  • Karen Z.
    Karen ZlwOctober 30, 2016
    Love this airport. Everything is easy to locate.
  • Gary H.
    Gary HorSeptember 26, 2016
    Take the Heathrow Connect instead of Heathrow Express. It's the more affordable option and it takes almost the same time as Heathrow Express.
  • Asraf Hanafi S.
    Asraf Hanafi SpearsJuly 18, 2016
    Departure in the upper floor. Arrival in the floor under and Piccadily tube line is in the basement
  • May ♍.
    May ♍January 4, 2016
    Smooth sailing when traveling. Slide through the long tube-like rooms & find your plane. Terminal is clean, tidy and has free wifi. Also, this is where you can try to get real food. Good experience!
    Upvoted 2 weeks ago
  • Carmen
    CarmenApril 27, 2015
    Dont forget any creams or small liquid containers in your carry on bag or else you will wait in a LONG line to have the bag emptied on a counter and every piece checked. Take forever.
  • AR R.
    AR Rash EedzwanApril 15, 2015
    International airport feels at the departure hall and medium airport feels for arrival hall.
  • Plwm B.
    Plwm BwmMarch 31, 2015
    Nice terminal, flew through customs and baggage reclaim was quick too
  • carolinec
    carolinecMarch 27, 2015
    Go to Le Comptoir Libanais. Terrible service but really good food
  • Iamnahkallisraf
    IamnahkallisrafMarch 13, 2015
    Try not to bring large amount of liquids by hand carry. u might need to get rid of it
  • Bijan Y.
    Bijan YoungFebruary 13, 2015
    It works. Limited facilities.
  • Luci d.
    Luci deLonFebruary 9, 2015
    Been here 5+ times
    Small but fine terminal
  • Jose L.
    Jose LopezFebruary 8, 2015
    It's a nice terminal, everything connected (underground, bus, etc.), but a bit messy, long queue, departures not so nice.
  • Elenka M.
    Elenka MJanuary 31, 2015
    Don't like this terminal! Big queues. You will die in the queue for tax refund, which is on the first floor. Not many things to do!
  • Josef S.
    Josef SzottenJanuary 1, 2015
    Eat at Comptoir Lebanese!
  • Ana V.
    Ana VitikDecember 30, 2014
    Nice small terminal! Very big costa :)
  • Jay L.
    Jay LeeDecember 16, 2014
    SkyTeam Terminal!
  • Jaimie M.
    Jaimie McGuireDecember 7, 2014
    It's only when you go through one of the other terminals do you fully appreciate the passenger focused design of T5 - the current revamp of T4 will be cosmetic - passengers will still have a rat run!
  • Totes H.
    Totes HenryDecember 2, 2014
    The pub in the mezzanine (1) floor is a great way to wait after having done the check-in (but before passing the controls!). Close to gate 17 there is a sightseeing of the outside, pretty cool.
  • Viv O.
    Viv OdedeOctober 31, 2014
    VAT refund here is a mess hope never to fly from this terminal again. On the bright side there is a smoking room :)
  • Gee D.
    Gee DerrickSeptember 23, 2014
    Carlucció ' s meals & coffees. There's an interesting Lebanese restaurant which would be nice to try
  • 💎T
    💎TSeptember 16, 2014
    You only get 45 minutes of free wifi but the duty free makes up for it all.
  • Jonathan C.
    Jonathan ChooSeptember 7, 2014
    Been here 5+ times
    The first world's worst airport.
  • Georg Ph. E. H.
    Georg Ph. E. H.September 7, 2014
    Worse terminal. Try avoiding airlines using this terminal. You will have to take a bus for connecting flights with real airlines ! KLM served this terminal - last time KLM therefor
  • Lykie M.
    Lykie MonterosoAugust 13, 2014
  • Mihnea M.
    Mihnea MiculescuAugust 13, 2014
    Been here 25+ times
    Heathrow gives you free wifi for 30 mins. Go to Apostrophe (make a right after security) to sit down and plug in.
  • Bihter L.
    Bihter LlyodJune 8, 2014
  • Michael J.
    Michael JacksonJune 6, 2014
    Been here 50+ times
    Great restaurants such as Carluccio's for Italian ...and an amazing food shop with great gifts ...Costa Coffee and Pret a Manger for great grab and go ...
  • Clara C.
    Clara CheungMay 17, 2014
    Dude at chocolates only wants people to buy Godiva. I don't know if he's commissioned.
  • Johan D.
    Johan DzApril 27, 2014
    Skyteam terminal! Whoop whoop. Elite Plus members please proceed to your exclusive counters.
  • Duncan H.
    Duncan Hood ッApril 24, 2014
    The dining street restaurant and bar is rather nice the staff are friendly and the drinks arnt too dear
  • Giordano S.
    Giordano SassaroliApril 15, 2014
    Been here 50+ times
    Near Gate 15, visit the observation deck. A fantastic view on all planes landing and lifting. With free binoculars.
  • Matt B.
    Matt BarberMarch 25, 2014
    If it's very early and the tube/train isn't awake yet, try the bus. Takes about 10 minutes between T5 and T4. Stop 7 if you are at T5, towards T4. Free between terminals.
  • Tsveta A.
    Tsveta AlinskaMarch 21, 2014
    Free wifi for 45mins. Check out the "View Heathrow" terrace at gate 15-16, it's awesome!
  • Dushyant J.
    Dushyant JoshiMarch 4, 2014
    No clipper lounge at this terminal. Only available in 1 and 3 I guess. Bummer
  • D T.
    D TFebruary 24, 2014
    Terminal 4 affords one the rare luxury "wig spotting" a marvellous pastime that never ceases to amaze
  • Zhiqiang Z.
    Zhiqiang ZhaoJanuary 31, 2014
    Find the mini bus of car rental companies at Bus Stop 2
  • Gary L.
    Gary LiffenJanuary 26, 2014
    Nothing much here if you are seeing people off. Just Caffe Nero , Cafe Rouge and Wetherspoons, everything else is behind security.
  • Dwayne C.
    Dwayne CharringtonJanuary 18, 2014
    Be warned if you're not flying in on an eu passport, security will interrogate you like a war criminal, even if you're flying from Australia. Disgusting.
  • Noelle M.
    Noelle McReynoldsJanuary 17, 2014
    OMG I forgot my iphone and I cant checkin here!
  • Paul W.
    Paul WrightDecember 24, 2013
    Been here 5+ times
    Check in with the "operated by" airline, not the one that sold the ticket.
  • Paul W.
    Paul WrightDecember 24, 2013
    Been here 5+ times
    Don't get in the wrong queue! Even if it's for the right zone and the right airline, check is for your destination, as the operating airline may have a different desk to the one that sold your ticket.
  • Heathrow Airport
    Heathrow AirportDecember 20, 2013
    Here's one for the whole family! @Cath_Kidston in T4 is hiding our #HeathrowElf. First family to find him will be treated this #Christmas. Follow @heathrowairport on twitter to find her!
  • Geo B.
    Geo BrumDecember 16, 2013
    Don't take a taxi from the tourist adviser, they will charge about £100 to Central London. Take a Black Cab for £70 instead.
  • Dan B.
    Dan BDecember 8, 2013
    Been here 5+ times
    Be wary of duty free pricing. High St can be cheaper: for example, Drambuie £15/70 cl at Tescos, £25.99/1l here
  • Safiyya R.
    Safiyya RusliDecember 7, 2013
    Dont forget to stop bt VAT refund office at 1st floor
  • Gert d.
    Gert de HeulDecember 4, 2013
    Book a taxi in advance. The airport taxi's are extremely expensive. Can save you up to 300%
  • Peter
    PeterDecember 3, 2013
    Don't go to Café Rouge if you are getting any kind of flight from T4. We had a couple of hours to spare, sat down and waited 38min for a coffee. We decided to leave and grab a sandwich from Nero.
  • Andrei V.
    Andrei VesselovskiNovember 16, 2013
    Finally, smoking room
  • Kirsty N.
    Kirsty NenadicOctober 27, 2013
    There is a little known soft play area opposite Gucci on the way to gates 1-6
  • Hussain T.
    Hussain TajuddinOctober 27, 2013
    I am going to miss London what a city
  • Rory M.
    Rory McClellandOctober 25, 2013
    Better than I remember it still nowhere near Terminal 5. Definitely needs more decent restaurants.
  • Ray F.
    Ray FowlerOctober 19, 2013
    Been here 10+ times
    Check in and when through security go right towards gate 20. Best coffee and croissant at Cafe Apostrophe
  • Peri S.
    Peri StefopoulosOctober 16, 2013
    Really??? Not a smoking area???
  • Alexis W.
    Alexis WSeptember 28, 2013
    Great selection of airplanes!
  • Kelvin A.
    Kelvin AppelgrenSeptember 22, 2013
    Prepare for a shocking & dehumanizing experience. Probably one of the most unpleasant airport security experiences I have had at an airport. This is what cattle must feel like entering an abattoir.
  • Terence Y.
    Terence YongSeptember 20, 2013
    VAT for Malaysia Airlines at Terminal 4, Level 1.
  • Sergey K.
    Sergey KudryavtsevAugust 30, 2013
    Service is baad, better think on flying to other terminals
  • Candace P.
    Candace PfeiferAugust 24, 2013
    Heathrow Express was a waste of money. We still had to switch to the Underground which was another £4.50!
  • Sam S.
    Sam SungAugust 24, 2013
    Bye London!
  • Roaa A.
    Roaa AlharbiAugust 19, 2013
    They made me throw half my makeup:(
  • John K.
    John KinsonJuly 27, 2013
    Been here 10+ times
    To get to T5, take the free bus 490 from bus stop 7 - exit the arrivals hall and turn left immediately, go to the far end past the smoking zone. Quicker than Heathrow express.
  • Bulgaria Air
    Bulgaria AirJuly 17, 2013
    Online check-in is now available on all our flights from Heathrow Airport /T4/. Click to book your seat up to 24 hours in advance... Read more
  • Chiara
    ChiaraJuly 16, 2013
    45 minutes Free Wifi at HeathrowWifi, 90 minutes free for Heathrow Rewards Members
  • jlo
    jloJuly 11, 2013
    This airport is so much quieter than terminal 1,2&3!! Next time I think I may get a airline that leaves terminal 4!!!! :)
  • Marco
    MarcoJuly 2, 2013
    All day breakfast at Cafe Rouge
  • N'ers N.
    N'ers NobleJune 24, 2013
    Came by a Taxi.Stress Free!Flying w/Kuwait Airlines, having the best experience so far.very helpful happy Ground Crew.went thru w/ over 3 kilos allowance. Surprisingly clean, modern & swift service
  • Angela C.
    Angela C.June 21, 2013
    Very accurate and perfectly organized controls. You enter the gates passing through automatic doors scanning your passcode boarding passes
  • Fraser M.
    Fraser MacDonaldMay 18, 2013
    No IRIS gate at passport control. Better to choose an airline flying to T1 or T3 to avoid the queues.
  • Alan N.
    Alan NgaiMay 15, 2013
    Stay near charge points when waiting for flights, dont want to burn out batteries at airport and leave yourself nothing at your destination
  • Ed M.
    Ed MuschampMay 14, 2013
    Good coffee at Costa while picking up Bro returning from SA
  • Michelle T.
    Michelle TofiApril 24, 2013
    Terminal 4 is sadly one of the least furnished with restaurants/shops but Pret does a good trade in food that remarkably lasts a 7 hour flight stuffed in your hand luggage.
  • Melvin B.
    Melvin BartolomeApril 6, 2013
    Been here 100+ times
    Avoid Costa Coffee Shop in departures, there's are mice running around the place, so watch your feet!!!
  • Nishant B.
    Nishant BhattMarch 9, 2013
    Mad love for those repping Atlanta braves. Fuck yeah.
  • Mo E.
    Mo ElnadiMarch 7, 2013
    Arrive early so you don't miss your international flight!
  • Sergey M.
    Sergey MartynovMarch 4, 2013
    Been here 10+ times
    The most fast way to get to Terminal 5 is by bus N 482 or 490 from bus stop number 7 (don't confuse it with other stops!)
  • Nell K.
    Nell KMarch 2, 2013
    Been here 10+ times
    The most unimpressive duty free collection. At 5 in the morning most of the shops are closed.
  • Kosala D.
    Kosala De SilvaFebruary 27, 2013
    Been here 5+ times
    The good thing about using Heathrow express most of the time it work fine. If you choosed to use Piccadilly line it take long time and there is a chance you can holdup on your way.
  • Hammad K.
    Hammad KhanFebruary 22, 2013
    Saudi Airlines checkin surprising quick and efficient.
  • Dave H.
    Dave HallFebruary 17, 2013
    Try to avoid the grumpy National Express staff where necessary.
  • Maria L.
    Maria LimongiFebruary 16, 2013
    Been here 10+ times
    Look at the ceiling on the departure hall ... :)
  • Eric S.
    Eric StarrFebruary 15, 2013
    Save your sanity: use a different airport
  • Mehmet
    MehmetFebruary 12, 2013
    Costa Coffee cappucino with double shot ...:)
  • Harvey S.
    Harvey SchollFebruary 7, 2013
    Been here 5+ times
    Leave your shoes on when passing through security if they have metal in the soles. This way you can receive a free full body massage (and I do mean full) after you pass through the metal detector
  • Tatiana A.
    Tatiana AlFebruary 1, 2013
    Newer take a train from T1 to here - you'll wait for ages and be late on flight. Proven.
  • Tom R.
    Tom RussellJanuary 31, 2013
    I can't help feeling that I am intruding on the security staffs' social time today. It's lovely to see you have so much to chat about, but can we hurry along a bit, there's planes waiting out yonder?
  • Marshall M.
    Marshall MermellJanuary 10, 2013
    Been here 10+ times
    Comfortable, but food is not that great as it might be.
  • Yoonie S.
    Yoonie SJanuary 8, 2013
    Ditch the Heathrow Express and get the Heathrow Connect instead! Half the price and it only takes an extra 15mins
  • Edrian L.
    Edrian LimJanuary 6, 2013
    The Tax Free Refund long queue is for cash refund only!!! Don't join the queue if you prefer credit card refund, just ask the counter and pass your receipts to the right guy. No need to get stamping.
  • Charlie R. J.
    Please give extra 2 hours for VAT Refund, on top of usual 2 hours prior to departure...
  • Leena T.
    Leena TanejaDecember 31, 2012
    United airlines suck!!
  • John K.
    John KimbalDecember 17, 2012
    Use the oyster card which can be purchased from the ticketing counter . And take the underground Piccadilly line which only costs you about two quid sixty p. from terminal 4 to zone 1(peak hour price)
  • Carlos R.
    Carlos RiveraDecember 13, 2012
    This terminal has been recently renovated, they did a very good job preserving its characteristic awfulness.
  • H L.
    H LowDecember 12, 2012
    Leave ample time to get past security checks. Queues could take up to 2 hours
  • Aimi hafizah
    Aimi hafizahDecember 11, 2012
    Leave enough time if u want to get VAT refund. Average queuing time about 1 hour. They should open up more counters.
  • Rajp M.
    Rajp MartinezDecember 1, 2012
    Amazing airport
  • Gloria P.
    Gloria Park BartoloneNovember 18, 2012
    If you want a quick nap and a shower after your flight, check into Yotel. Minimum check ins are 4 hours and reasonably priced.
  • Isakov I.
    Isakov IlyaJuly 17, 2015
    Рядом с View Point есть отличные диванчики, на которых можно разлечься и поспать.
  • Boali A.
    Boali AlaliJuly 5, 2015
    الحمد الله علي السلامة
  • Daeic C.
    Daeic ChangMarch 27, 2015
    스카이팀을 위해 만들어진 T4가 어느순간부터 짬뽕이 되어버렸다. 게다가 스카이팀에 남방과 동방이 가입하면서 대륙의 거대한 혼돈이 T4에 집중되어 7년전 T3보다도 못한 거대한 카오스덩이가... 그리고 프리미엄 카운터인 H 또한 일반수속으로... 그냥 웃는다 ^^;
  • The Mayor  of Jeddah
    The Mayor of JeddahFebruary 21, 2015
    Been here 10+ times
    Apple products at least 8% cheaper than on the street أسعار منتجات أبل أرخص من معارض أبل. انصح بالشراء من هنا
  • The Mayor  of Jeddah
    The Mayor of JeddahFebruary 21, 2015
    Been here 10+ times
    Prayer room located between gate 2 and 3 هناك غرفه للصلاة تقع بين البوابة ٢ و ٣ حرر في ٢١/٢/٢٠١٥ لا تنسونا في دعائكم
  • Shin K.
    Shin KimJanuary 23, 2015
    Been here 5+ times
    히드로공항 4터미널은 다른 터미널에 비해 천국. 흡연장소있음
  • Gianluigi I.
    Gianluigi InnocenziOctober 31, 2014
    Arrivato e ora via a prendere l'Underground :)
  • César O.
    César Ort GaOctober 12, 2014
    Tienes que hacer mucha fila para pasar aduana alrededor de una hora
    Upvoted 2 weeks ago
  • Marina C.
    Marina ColemanSeptember 23, 2013
    В зале вылета есть весы, можно проверить вес чемоданов.
  • Dasha
    DashaAugust 15, 2013
    Been here 10+ times
    Огромная очередь!!!! Ужасно
  • Aneliya K.
    Aneliya KarimJuly 20, 2013
    Бесплатный wifi на 45 минут - тоже хорошо :). Я добралась утром на метро, заранее. Вышло совершенно без проблем, очень удобно. Выход с метро прямо в терминал. Упаковка чемодана - 9 фунтей.
  • nizam.busby
    nizam.busbyJuly 14, 2013
    Long ques..
  • Тёма М.
    Такое г...
  • Andrew R.
    Andrew RomanenkoFebruary 15, 2013
    Ну вот, еще один аэропорт без единой "курилки"((( вот она история, когда забота хуже безразличия.
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