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Heathrow Airport

Terminal 5

Airport Terminal
Hounslow
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  • David P.
    "perfect to replace the in flight meal"(34 Tips)
    Scott S.
    "The BA lounges are great, if you are privileged."(13 Tips)
    Tim B.
    "Giraffe, fast, friendly, good breakfast"(12 Tips)
    Kandarp K.
    "Use Heathrow express trains to get into London in 15 mins...."(10 Tips)
650 Tips and reviews
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  • Johan
    Johan3 weeks ago
    Great for drop off, but no pick up at all only parking
  • Jonathan T.
    Jonathan TurnbullApril 24
    Been here 10+ times
    When transferring between the main terminal and satellite B and C gates, why not use the underground walkway beneath the train transfer, good to get a few more steps in! Access by the loft or stairs.
  • Sandro D.
    Sandro Di SimplicioApril 11
    Been here 5+ times
    Very busy but lots of nice shops
  • Sidra K.
    Sidra KwApril 7
    A very long waiting queue for the passport border control, make sure that you have fill the landing card to avoid any delays, bag claims wasn't bad (comparing with the delay in the immigration point)
  • Katie F.
    Katie FarquharMarch 12
    Been here 10+ times
    Great shops. BA lounges are tired.
  • Danai F.
    Danai FassouliFebruary 27
    The easiest terminal to find your way. Nice job!
  • Janos P.
    Janos PestiFebruary 27
    Some drink vending machines are faulty and the bottles keep getting stuck and cannot be taken out...
  • Nassos C.
    Nassos ConquesoFebruary 26
    Great terminal with amazingly many stores!
  • Alexander K.
    Alexander KhozyaFebruary 26
    The best terminal in Heathrow and overall wherever I've been in UK
  • David G.
    David GardinerFebruary 4
    It's a glorious celebration of concrete and engineering. Where you can so get good coffee.
  • Dan M.
    Dan MillardJanuary 25
    One of the better airport terminals in the U.K., with a good range of shops and nice places to eat and drink...
  • Haytham F.
    Haytham FaroukJanuary 14
    Everything
  • Chris R.
    Chris RichardsDecember 22, 2016
    Been here 5+ times
    As airports go, pretty decent terminal
  • C L.
    C LDecember 7, 2016
    Your privacy is violated if the security staff decides you carry something 'suspicious' as hand luggages are emptied & searched in an open area, with a public audience. Unapologetic & ridiculous.
  • Ben S.
    Ben SouthamDecember 3, 2016
    Been here 5+ times
    Starting to age a bit, but still a great terminal.
  • Torzin S
    Torzin SDecember 2, 2016
    Unorganized, limited space and dirty toilets.
  • Guido B.
    Guido BozwardNovember 28, 2016
    Been here 25+ times
    Fastest terminal at Heathrow
  • Allison K.
    Allison KasicNovember 28, 2016
    This terminal has a wagamama!
  • cvvh
    cvvhNovember 22, 2016
    B48 gates... too far!
  • Rickard J.
    Rickard JonssonNovember 6, 2016
    Been here 50+ times
    Great terminal especially for shopping and eating, security for transfer is rubbish as it takes forever!
  • S Y.
    S YusopOctober 24, 2016
    Easily the best terminal in Heathrow. The home of British Airways.
  • Suna A.
    Suna AkyuzOctober 9, 2016
    They dont accept coins at the register so be wary that you need to pay in bills/notes, an extra hassle for travelers. This policy should really be reexamined since many usually have change left behind
  • Suna A.
    Suna AkyuzOctober 9, 2016
    The fact that Heathrow has free wifi through a simple click puts it at the top of my list of airports.
  • Hamoud A.
    Hamoud AlDabbousOctober 7, 2016
    Very nice and quiet terminal. Don't forget to eat in Gordon Ramsey restaurant 👌🏻
  • clive k.
    clive kornitzerSeptember 21, 2016
    Been here 5+ times
    Always busy good shop selection great luxury brands
  • Elisabetta D.
    Elisabetta Di RedaSeptember 17, 2016
    Catch the Piccadilly line from this terminal, ETA to town circa an hour.
  • Guido G.
    Guido GybelsSeptember 2, 2016
    T5 is one of the best international terminals I've been through. The BA flagship lounges are great. Baggage arrives quickly. If returning from B/C gates, use the lifts = faster than the escalators.
  • George M.
    George McCabeAugust 28, 2016
    Visa Check, B1 please. She'll be back just shortly. Hmm.
  • Sheel K.
    Sheel KohliAugust 10, 2016
    If you are leaving from Gate A10 make sure you give yourself plenty of time. These gates take you to buses and the planes can be a good 5-8 minute journey away.
  • hamad t.
    hamad tarekJuly 14, 2016
    Been here 25+ times
    One of the best airports in the world
  • Matt T.
    Matt Ta-MinJuly 9, 2016
    Tax free shopping here is amazing. High street to high end choices here. However the Business check in for BA is not all that great, they don't really manage to make you feel all that special.
  • prince of A.
    Truth being told the queues at security have greatly improved over the years.
  • W R.
    W RMay 27, 2016
    Must take "Hampling" from Fortnum & Mason, it's exclusive only in Heathrow 5
  • Marjolein K.
    Marjolein KMay 25, 2016
    Good news: they have sockets to charge your devices. Bad news: most of them don't work....
  • Robin
    RobinMay 16, 2016
    Been here 10+ times
    Grab a Heathrow Rewards card for unlimited free WiFi. No purchase necessary
  • Boaz S.
    Boaz SachsMay 3, 2016
    Been here 25+ times
    9 times out of 10 you are better off doing the self check in (particularly now that they've added a "typically British" queuing setup rather than first come first serve for check in desks
  • Jojo
    JojoMay 1, 2016
    You can get breakfast with a good view of the planes here :)
  • J. I.
    J. I.G.April 29, 2016
    Be prepared for lines at security
  • Michael D.
    Michael DApril 16, 2016
    Been here 10+ times
    Even if flying Club Europe/ World, use the Economy bag drops - queues always move a lot quicker.
  • The Mayor  of Jeddah
    The Mayor of JeddahApril 16, 2016
    Been here 10+ times
    Prayer room called Multi-Faith room located Between the book shop and WHSmith
  • Carl G.
    Carl GriffinApril 12, 2016
    Very modern, bright and airy airport terminal.
  • Dani
    DaniNovember 30, 2015
    Been here 5+ times
    Best terminal at Heathrow with a good selection of restaurants, shops, and services
  • Michael S.
    Michael SchöllhammerOctober 22, 2015
    the big white tables in the hall next to the south business lounge serve power plugs in all output types and nice chairs. perfect for getting work done.
  • Yaxi Y.
    Yaxi YeOctober 11, 2015
    Usually Terminal 5 has the fastest queue/or sometimes no queue at all for Tax Refunding
  • Ivan R.
    Ivan RigoniSeptember 1, 2015
    Buses and cabs accept only cash. Cash machines well hidden at arrivals. Get Hailo or Uber to avoid wasting your time if you are short of cash
  • Maggie M.
    Maggie MacGAugust 20, 2015
    Have to take the lift from the train to departures.
  • Carolina A.
    Carolina AlmeidaJuly 19, 2015
    Been here 10+ times
    Best terminal in london!
  • EArchitect
    EArchitectJuly 7, 2015
    Give yourself extra time when coming from London. Terminal 5 is an additional 10 minutes west of main terminals 1-2-3.
  • Daniel B.
    Daniel BatemanJune 3, 2015
    Has some wonderful places to eat and is easy to navigate. Security is so quick I forget I'm going through it.
  • Steve B.
    Steve BurtApril 28, 2015
    Been here 50+ times
    Never enough lifts working at anytime, car park prices are extremely expensive. Left to your own devices as never seems to be any staff around to help you on your way.
  • John B.
    John BarnhamApril 27, 2015
    As airports go, this one is modern and has some good places to eat. Go to Carluccios before you go through security.
  • Solange R.
    Solange RandolphApril 26, 2015
    Make sure you are waiting at upstairs carport if you expect your Uber driver to find you.
  • Leanne
    LeanneApril 19, 2015
    Massive! Not enough time to get round all the duty free shops even with 3 hours before departure! Although I would say grab a sandwich instead of eating from a restaurant as they're very expensive.
  • Scott S.
    Scott SullivanApril 8, 2015
    The BA lounges are great, if you are privileged.
  • Julian S.
    Julian SimsApril 7, 2015
    Rail/bus to Reading - the coach to reading leaves from stop 9 from right in front of terminal 5: not well signposted, but very convenient
  • Emre T.
    Emre TuzerMarch 30, 2015
    Been here 5+ times
    It can get very crowded on the train to terminal C
  • Abdulrahman A.
    Abdulrahman AlmousaMarch 29, 2015
    The best terminal in LHR. Everything you need you'll find.
  • Marco F.
    Marco FrigattiMarch 23, 2015
    Always use the lifts rather than the escalator - they're much quicker even if you have to wait.
  • Nathan H.
    Nathan HalberstaterMarch 17, 2015
    Been here 50+ times
    Good terminal.
  • Mohammad الفيلكاوي
    Mohammad الفيلكاويMarch 11, 2015
    Been here 5+ times
    Don't forget to signup with Heathrow rewards to get extra internet hours
  • Priscilla @.
    If you flew international First or Business Class on BA - save your boarding pass and get a free 15 minute neck and shoulder massage at Elemenis Spa at the South Lounge.
  • Vincent G.
    Vincent GhyssensMarch 5, 2015
    The free Wi-Fi access got boosted to 4 hours, perfect for longer layovers
  • Martine P.
    Martine PedersenMarch 3, 2015
    You just run through...
  • Mohammad الفيلكاوي
    Mohammad الفيلكاويMarch 1, 2015
    Been here 5+ times
    Don't forget to pass the new louis Vuitton boutique and the new international restaurant
  • JK
    JKFebruary 21, 2015
    You can do your last minute posting here
  • Alessandro P.
    Alessandro PinnaFebruary 9, 2015
    BBC iPlayer is blocked on the WiFi.
  • Helen L.
    Helen L.💕January 27, 2015
    The newest terminal in London Heathrow.
  • Carsten F. F.
    Carsten F. FischerJanuary 19, 2015
    A lot of entertainment while waiting for the flight.
  • Franco M.
    Franco Marinari AccianiJanuary 2, 2015
    Been here 10+ times
    Very well organized. 2 BA lounges are located on the right side and left side after X ray scan. The one on the left is closer to boarding gates
  • Liam
    LiamDecember 30, 2014
    Been here 10+ times
    If your flight departs from a satellite terminal (5B or 5C), make sure you leave enough time to get to your gate - the shuttle can take a while to arrive.
  • prima f.
    prima filiDecember 30, 2014
    Been here 50+ times
    It's actually scattered across three buildings, so you might have to take a shuttle to your final gate. Mostly quiet but people tend to get in the way.
  • Martin J.
    Martin JeszkeDecember 27, 2014
    “Our human compassion binds us the one to the other - not in pity or patronizingly, but as human beings who have learnt how to turn our common suffering into hope for the future.” ― Nelson Mandela
  • Martin J.
    Martin JeszkeDecember 27, 2014
    “The most important thing is this: to be able at any moment - to sacrifice what you are, for what you will become!” ― Eric Thomas
  • Martin J.
    Martin JeszkeDecember 27, 2014
    “Hope is being able to see that there is light despite all of the darkness.” ― Desmond Tutu
  • Jeffrey B.
    Jeffrey BarrettDecember 22, 2014
    Gate A13 in Terminal 5 provides comfortable recliners
  • Martin J.
    Martin JeszkeDecember 13, 2014
    Kindness... “The smallest act of kindness is worth more than the grandest intention.” ― Oscar Wilde
  • Martin J.
    Martin JeszkeDecember 13, 2014
    Success... “Success is walking from failure to failure with no loss of enthusiasm.” ― Winston Churchill
  • Martin J.
    Martin JeszkeDecember 13, 2014
    Interests... “Surround yourself with good people. People who are going to be honest with you and look out for your best interests.” ― Derek Jeter
  • Martin J.
    Martin JeszkeDecember 7, 2014
    “Affection is responsible for nine-tenths of whatever solid and durable happiness there is in our lives.” ― C. S. Lewis
  • Martin J.
    Martin JeszkeDecember 7, 2014
    “Anxiety does not empty tomorrow of its sorrows, but only empties today of its strength.” ― Charles Spurgeon
  • Martin J.
    Martin JeszkeDecember 7, 2014
    “Giving frees us from the familiar territory of our own needs by opening our mind to the unexplained worlds occupied by the needs of others.” ― Barbara Bush
  • Abu Aya a.
    Abu Aya aka KDDecember 6, 2014
    Been here 5+ times
    Welcome to London
  • Tom R.
    Tom RothenbergDecember 5, 2014
    Been here 5+ times
    Air Miles commence
  • Jaimie M.
    Jaimie McGuireDecember 4, 2014
    Been here 25+ times
    Get picked up at the 'departures' drop-off on level 5 instead of paying to wait in the car park
  • Justine A.
    Justine ArrecheDecember 3, 2014
    Posh Terminal. If you're not hanging out at the BA Lounge, you might want to eat before you get here, not a ton of options but certainly something for everyone.
  • Martin J.
    Martin JeszkeDecember 1, 2014
    When you give away the magic gift of a smile you never know how valuable its worth is.The value to the person in receipt of the smile is often far greater than you could possibly imagine or appreciate
  • Martin J.
    Martin JeszkeDecember 1, 2014
    Running away from any problem only increases the distance from the solution. The easiest way to escape from the problem is to solve it.
  • Martin J.
    Martin JeszkeDecember 1, 2014
    “Honesty and integrity are absolutely essential for success in life - all areas of life. The really good news is that anyone can develop both honesty and integrity.” ― Zig Ziglar
  • Martin J.
    Martin JeszkeDecember 1, 2014
    “People with clear, written goals, accomplish far more in a shorter period of time than people without them could ever imagine.” ― Brian Tracy
  • George K.
    George KyriakosNovember 14, 2014
    Been here 10+ times
    Big terminal with loads of shops, but could do with some extra transport links. Terminals 1,2,3 are served as a hub by direct trains and buses, but T5 (and T4) stand alone. A taxi driver's paradise.
  • Yasmin
    YasminNovember 4, 2014
    Lovely terminal but deteriorating airline...... Come on BA you can do so much better than aircrafts that lose air conditioning each time Riyadh coordinates are entered
  • Geert B.
    Geert BarentsenOctober 31, 2014
    Been here 10+ times
    Need a quiet place to use the internet? The toilets at gate A22 have excellent 3G reception!
  • Jennifer H.
    Jennifer HardiOctober 31, 2014
    Been here 5+ times
    Pretty terminal. The best looking in the entire UK. I hope they sort the remaining airport terminals soon
  • Gonzalo G.
    Gonzalo Gil EscuderoOctober 18, 2014
    Good New Airport Terminal in London. Very fast the checking and boarding!!!
  • Tom R.
    Tom ROctober 17, 2014
    Worst airport terminal in the world. Don't ever travel through here
  • Marcos P.
    Marcos PlaconaOctober 17, 2014
    This is probably the most modern of the terminals. However, their lounges only cover BA status, which means things like priority pass won't work here.
  • Martin J.
    Martin JeszkeOctober 9, 2014
    “You only live once, but if you do it right, once is enough.” ― Mae West
  • Martin J.
    Martin JeszkeOctober 9, 2014
    Life is a dream for the wise, a game for the fool, a comedy for the rich, a tragedy for the poor – Sholom Aleichem
  • Martin J.
    Martin JeszkeOctober 9, 2014
    Live as if you were to die tomorrow. Learn as if you were to live forever. ― Mahatma Gandhi
  • Martin J.
    Martin JeszkeOctober 9, 2014
    If you love life, don’t waste time, for time is what life is made up of – Bruce Lee
  • Jungkwan H.
    체크인하고 안에 들어 온 후로 카트가 없어요
  • Torsten S.
    Torsten SchubertFebruary 19
    Umständliche Einwanderung selbst aus dem Schengenraum, komplizierte Sicherheitskontrolle, lange Wege. Für T5 muss man einfach Zeit mitbringen.
  • Ibrahim XXV ..
    Ibrahim XXV .December 22, 2016
    AMAZING! 😍❤️
  • Ross L.
    Ross LópezDecember 12, 2016
    Enorme, pero muy moderno, cambias de terminal por tren subterráneo. Wifi gratuito en todo momento. Excelente tiendas y opciones para un lunch. Para tomar en cuenta: Aduanas y filtros más estrictos.
  • Daniel R.
    Daniel RehnNovember 25, 2016
    Dafür, dass es das neueste Terminal in LHR ist, ist es am chaotischsten. Man kann die Zeit zum Boarding durchaus entspannter verbringen 🛫
  • Abdulrahman
    AbdulrahmanNovember 4, 2016
    Consider the walking distance, elevators, escalators & tram time while going to your designated departure gate. يرجى الأخذ بعين الإعتبار الوقت اللازم للوصول لبوابة الإقلاع لعدم التأخير
  • Carlos B.
    Carlos BAugust 10, 2016
    Un aeropuerto súper moderno
  • W R.
    W RMay 27, 2016
    لاتنس دعاء السفر(( سبحان الذى سخر لنا هذا و ما كنا له مقرنين و إنا إلى ربنا لمنقلبون ))
  • alex a.
    alex alexsandrovJuly 9, 2015
    Чот намудрили со входом в инет.
  • Rene S.
    Rene SchiederApril 20, 2015
    Chaotisch aber neues Gebäude
  • Татьяна Я.
    Можно подключить бесплатный Wi-Fi на 4 часа
  • ENG M.
    ENG MAJEDApril 18, 2015
    Been here 10+ times
    يبيله لندن وآآآه يا لندن
  • Victor R.
    Victor RoganovMarch 27, 2015
    Высокотехнологичный терминал. Быстрая регистрация. Удобно.
  • ©🅰🎵💤
    ©🅰🎵💤March 5, 2015
    4 saat bedava internet uçak kaçırtır Türklere, şikayetçiyim, eskisi gibi 45' olmalı 😎
  • Ricardo M.
    Ricardo Montes BeobideJanuary 14, 2015
    Siempre a tope
  • Ricardo M.
    Ricardo Montes BeobideJanuary 12, 2015
    Es bastante amplio, llegas con British
  • Jay L.
    Jay LeeDecember 16, 2014
    영국항공 타시면 여기로 내릴거에요!
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