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The Cheesecake Factory

The Cheesecake Factory

American Restaurant and Dessert Shop$$$$
Downtown San Francisco-Union Square, San Francisco
  • The cheesecake at The Cheesecake Factory is a can't miss
  • Alolita S.
    "Great views of Union Square and tasty cheesecakes!"(15 Tips)
    Sedatcan S.
    "Red velvet cheesecake and shrimps and mojito rocks :)"(9 Tips)
    Carlos Eduardo
    "Oreo cake!!"(6 Tips)
    Juliana L.
    "My favorite is the white chocolate cheesecake!"(4 Tips)
431 Tips and reviews
  • cheesecake
  • scenic views
  • outdoor seating
  • lively
  • trendy
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  • Recent
  • Tamer M.
    Tamer M.May 24, 2015
    cheesecakes are beautiful but although a lot of tables are emty, you have to wait minimum 20 minutes? It is a good place but it seems we are so busy and everytime we are full, it is true or marketing
  • Rico Paborito
    Rico PaboritoApril 1, 2015
    Outdoor seating offers very nice view. They have heaters so don't worry about getting cold. Although, the waiting time for both inside and outside dining is way toooo looong. Don't come when starving!
  • Kouris K.
    Kouris KalligasOctober 13, 2013
    Long waiting times. Better book a table and go around the corner for a drink. It is worth waiting though. Very good prices! Maccaroni and cheese burger rocks! Cheesecake is a must obviously...
  • Veronika K.
    One od the best places to relax and enjoy the view. Extensive menu, low-cal options as well. Great food, great cheesecakes, great views and very nice playlist. Staff is very nice, especially Samantha
  • Abood A.
    Abood AbussaudApril 1, 2015
    One of my favorites ever.. Basically everything is really great! But choose either you get food, or a cheesecake, cause the portions are huge.. Expect a very long wait for a table even in weekdays
  • Samar H.
    Samar HamdanOctober 26, 2016
    I feel the menu has some new Items compared to last time I were in cheesecake factory in DC.I tried Falafel Salad,was healthy and yummy with very medetrienean taste .I wish if it has more pita chips
  • Jessica W.
    Jessica WickhamFebruary 24
    Takeaway cheesecake, huge portions, friendly staff. Menu shows calories per slice to help you pick - carrot cake version is double the calories of the plain vanilla - two vanilla slices please!
  • Alvaro
    AlvaroJuly 26, 2014
    The place has an outstanding view from Union Square! The menu it's the same, as always. Great food. But do not expect too much from the staff, especially at tables... :(
  • Sophia P.
    Sophia PhungJune 18, 2013
    Amazing !! Must try the Portobello mushroom/zucchini/avocado chips! Guacamole was amazing but I found "medium spicyness" a little too hot. Asking for mild next time lol. Huge servings!
  • Esther
    EstherDecember 15, 2011
    Huge menu! Take your time to decide cause everything here is big and good! If you feel like having pasta, try CHICKEN CHIPOTLE PASTA. Macarroni with a great sauce& veggies. The Best!!
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 29, 2013
    For the least amount of wait time come for lunch, come before 400p or come on Tuesdays or Wednesdays... Regardless if you come at non-peak times you still will get a wait time due to staffing
    ELLESAPPELLEJuly 19, 2013
    1 hour & 15 minute wait on a Thursday night. Apparently you can just go and sit at the tables opposite the bar to jump the queue (but order a drink to make you look like your meant to be there.)
  • Lesly T.
    Lesly TanApril 28, 2012
    Don't be fooled by the name. This restaurant has a 20-page menu ranging from Sunday brunches to entrees to cheesecakes. Waiting time is usually 1-2 hours on weekends, but worth it!
  • Joshua C.
    Joshua ChaneyMarch 17, 2015
    Very good! Better than the everyday Cheesecake! Try the Vanilla Bean Cheesecake and the Imperial Chicken and Shrimp!
  • Abdulmajeed A.
    Abdulmajeed AllehyaniNovember 1, 2016
    The best Cheesecake Factory in the world I have ever seen .. fantastic view .. nice food especially macaroni cheese and pasta ..
  • Pavan K.
    Nice views of union square, they have an outside seating. Lines are pretty long so be patient. Love their shrimp pasta and California guac salad and ofc the macadamia 🧀 🍰
  • Najd I.
    Najd Ibrahim♋️September 11, 2016
    One of my favorites ever.. Basically everything is great! But choose either you get food, or a cheesecake, cause the portions are huge. And the view was remarkable🌤💙
  • zeynep y.
    zeynep yılmazJuly 10, 2016
    cheesecakes are super tasty but so many GMO 's insinde it! There are some dangerous ingridients on it !! Like corn syrub, palm oil etc.
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 29, 2013
    While waiting, but a drink from the bar and go outside and people watch the people inside or look at the amazing views of Union Square from the patio location
  • areejs
    areejsJanuary 5, 2014
    Love this location for dinner. Beautiful view of union square from the outside balcony and it's so lively inside.
  • peppy x.
    peppy x. golightlyOctober 25, 2010
    come near midnight when it's cold and romantic! the staff are so friendly. when i came to visit a friend in SF, the guy at the counter gave us a HUGE strawberry cheesecake. the view is too awesome! :)
  • Windows Live Photo Gallery
    From the street, enter Macy’s and go up to The Cheesecake Factory, via elevator or escalators. The restaurant has an outdoor area where you can take great overhead photos of Union Square.
  • Shamma T.
    Shamma TJuly 19, 2011
    Crazy waiting list, but worth it! Ask the waiters for help with the menu because the menu is HUGE it can get confusing!
  • Monica Uthappa M.
    Monica Uthappa MaleyandaSeptember 6, 2013
    If you decide to go here for dinner during the prepared to wait. It gets crazy crowded. Ask for terrace seating/outdoor seating...its gorgeous :)
  • C. L.
    C. L.July 13, 2013
    Best to sit outdoor to enjoy the view of union sq but bring warm clothes as it get chilly at night even in summer when the cold wind blows....
  • Addie W.
    Addie WilliamsJune 19, 2013
    Our favorite dish is the Spicy Cashew Chicken & Shrimp YUM!! We also love the Oreo Cheesecake. I prefer the original one, instead of the "extreme".
  • Zafer K.
    Zafer KilicJune 27, 2015
    There are many choises for cheesecake but dont make a mistake and dont try mango and key lime like me. I think Oreo Cheesecake is the best one.
  • Ugur C.
    Ugur CemenOctober 7, 2014
    Cheesecakes are greatt..I loved all the cheesecakes but my favorite was Oreon Cheesecake...I waited 45 minutes for my turn..But it worth for it..
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Busy, busy, busy place. Be prepared for a long waiting. Once seated, order the chicken and shrimp gumbo. Delicious home style food.
  • Tisyang F.
    Tisyang FanaticoMarch 18, 2012
    Been here 10+ times
    One of my fav -- herb crusted salmon & shrimp scampi... YUM!! Also angel hair pasta w/ shrimp, bang- bang chicken , all the appetizers are excellent ...
  • Orlando B.
    Orlando Braga JrAugust 3, 2013
    Amazing place to meet with friends! If possible, stay outside and have a good night looking at Union Square! The cheesecake... Well, that's Cheesecake Factory!
  • Maria P.
    Maria PoloJune 24, 2012
    The white chocolate caramel macadamia nuts cheesecake is delicious but very filling! Try the dulce the leche cheesecake instead, as delicious but lighter.
  • Arzu T.
    Arzu TaylanJuly 9, 2014
    Typhoon punch drink is good to start, red velvet cheesecake is a must. Portions are so big. Nice place, too much waiting go on Mondays.
  • Kelly W.
    Kelly WongNovember 1, 2015
    Call ahead for lunchtime reservations! Request for outdoor patio setting for the view. Get the pasta. Lunch size is huge enough.
  • Alan C.
    Alan ChaiApril 23, 2014
    Try to ask for a table on the 8th floor terrace overlooking Union Square. The view is spectacular!
  • Alban
    AlbanSeptember 2, 2014
    The most difficult is to make a choice! Wanna taste everything. Took the citron meringué cheesecake with a vanilla milkshake: delicious!
  • 板津 魁.
    板津 魁彦3 weeks ago
    Long line but nice decor and nice food. I always order chicken and shrimp gumbo but I also tried fish and chips both were good!
  • Leigar C.
    Leigar CíanadNovember 10, 2014
    Amazing place with great options for every taste. Prices are ok are service is supreme.
  • Madame No Name
    Madame No NameApril 24, 2013
    Amazing view! Look to a table outside. The location is on the last floor from macys... Try the cashew salat and Orion cheesecake...
  • Niklas B.
    Best meal I had in a long time. Went there on a Thursday evening and had to wait less than ten minutes.
  • AJ L.
    AJ LJune 2, 2013
    Try the Luau Salad. I love the crispy wontons, chopped macadamia nuts and mangos, and sweet dressing. It's a huge plate too. :)
  • Delaram A.
    Delaram AdabiMarch 25, 2014
    get the table by the front window. I live this place, the view is superb and their cheesecakes are to die for!
  • Emin G.
    Emin G.March 25, 2015
    Caramel pecan cheesecake is awesome and you should try fresh lemonade :)
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 29, 2013
    The bar makes very strong drinks so pace yourself with the Long Island's and they are at a decent price per drink!
  • Weixiao F.
    Weixiao FanFebruary 20, 2014
    It's very cold when sitting outside, but the beautiful view of union square worth to outside
  • Michelle B.
    Michelle ByrnesApril 1, 2013
    I can actually eat something here! The skinnylicous Asian lettuce wrap tacos and the Vietnamese tacos are super tasty!
  • Carina A.
    Carina AndersenMarch 26, 2015
    Touristy spot but with decent food and drinks and a lovely balcony view of Union Square on a sunny day. Expect a long wait to be seated.
  • Aqeel
    AqeelOctober 10, 2014
    Get an outdoor table and enjoy the nice view of the Union Square. But waiting time during weekends can be very long !!
  • Laura G.
    Laura GonzálezOctober 1, 2014
    Mucha espera para comida muy común. Las vistas de Union Square solo se pueden apreciar de pie. # We were waiting for a long time and the food was nothing special. To see Union Square you have to stand
  • Alex D.
    Alex DobjanschiJune 15, 2016
    Excellent rib-eye steak and delicious cheesecakes (we had the classic one as well as lime top)
  • Tiff T.
    Tiff TingSeptember 26, 2012
    Try the Kobe Burger - The fresh shiitake mushrooms totally stole the show. Loved how it almost tasted like truffles!
  • Be A.
    Be AndradaNovember 21, 2014
    I reccomend the angus beef with mushroom sauce and caramelized onions. The best entree is a Ceaser salad.
  • Jasmine P.
    Jasmine PangFebruary 11, 2015
    They have over 20 variants of cheesecakes. Super yummy but be prepared to queue for at least 30-45 mins for a table!
  • Divya M.
    Divya MulanjurApril 12, 2016
    Get a chocolate mousse cheesecake! But whatever you do, don't miss the gorgeous view from the terrace!
  • Alexander B.
    Big plates, amazing service! Book the table 30-40 mins in advance as the venue is always crowded.
  • Sara H.
    Sara HolyoakSeptember 9, 2011
    Great fun & good food! If the weather is ok, sit out on the balcony! Great views of town - but take a jacket
  • Rico P.
    Rico PerkinsMay 15, 2013
    Get a table on the terrace. It overlooks union square
  • Sonika M.
    Sonika MehraApril 9, 2013
    The ultimate red velvet and the white chocolate macadamian cheesecakes are to die for. Have fun :P
  • Donald
    DonaldJanuary 25, 2012
    Always long lines and in the middle of all the tourists. They have such a huge menu that it can be overwhelming (2 of 4 petals via Fondu) Read more
  • Benedict C.
    Benedict CorpuzNovember 14, 2011
    Been here 5+ times
    Enjoy the view of the Union Square are from the balcony while you wait to be seated. The little buzzers work outside and will alert you when they're ready to seat you.
  • Hala M.
    Hala MohammedOctober 27, 2016
    This is a very busy restaurant (not the first time to come here), dishes are huge so 2 can share
  • Emiliano V.
    Emiliano ViscarraJanuary 19, 2016
    Location is great. Food is ok. Cheesecakes are the best they serve. Try the Godiva chocolate cheesecake.
  • Arte Y.
    Arte YescasApril 1, 2016
    food is meh, but cheesecake selection never disappoints; my fave tiramisú, apple strudel, banana and carrot ones
  • Ernest
    ErnestJune 11, 2013
    Make reservations. Although walk-ins are welcomed, it's not uncommon to wait 45-55 mins. for a table.
  • Candid Cuisine
    Candid CuisineJune 25, 2015
    Get a table outside for a view of the Union Square
  • Dr A.
    Dr AlrashoodOctober 9, 2016
    Great place and crowded and awesome cheesecake 👍🏻
  • Alejandro V.
    Alejandro VizioMay 5, 2014
    The Kobe Burguer + white chocolate pecan cheesecake is the best conbination of all :D
  • Melay M.
    Melay MDecember 1, 2015
    Great view my favorite Is The avocado eggroll and The banana cheesecake
  • Lisa Y.
    Lisa YuzawaFebruary 15, 2016
    many kinds of cheese cakes 💓 all of them are very tasty!!!
  • Heena K.
    Heena KaraniJuly 8, 2016
    I ordered Evelyn's vegetarian pasta. The pasta was very al dente, dry & zero taste. The fried avocado & zucchini didn't fare much better. Thankfully the cheesecake was good.
  • Volkan Y.
    Volkan YildizDecember 27, 2016
    They have very limited types of cheesecake ( for a Cheesecake Factory ) but anyhow, it was yummy!
  • Ahmed B.
    Ahmed Bu AliSeptember 26, 2015
    Very tasty and diverse menu .. plus good staff .. again and again I will go
  • Greg M.
    Greg MonaghanDecember 16, 2013
    Eat outside for a great view of Union Square.
  • Bruno S.
    Bruno SouzaMay 13, 2013
    If you don't like overcrowded places, come here on lunch time. It's much more quiet and cozy.
  • Faisal S.
    Faisal SDJune 9, 2013
    Be sure that you get a table outside to see the nice view of the union square
  • William D.
    William DiehlApril 30, 2013
    They don't make the nachos in nacho style... You got to mix your own nachos...
  • Fahad A.
    Fahad AlbakerOctober 30, 2012
    Amazing view and unbeatable Calamari ,, if you eat sea food don't miss it
  • Rodrigo S.
    Rodrigo SantanaJanuary 31, 2012
    Order the "white chocolate raspberry truffle" cheesecake! That is the very best one, by far...
  • Clay F.
    Clay FranklinNovember 23, 2009
    Go to the Cheesecake Factory at the top of the Macy's building at Union Square and have lunch outside on the patio overlooking Union Square. The flat iron steak is very good. Read more
  • Arthur L.
    Arthur LeeSeptember 7, 2015
    Brilliant view, with the occasional bird watching you eat
  • Matt F.
    Matt FinnSeptember 23, 2012
    Try the California Cheesesteak Sandwich here. No other sandwich will EVER beat it.
  • Rafael K.
    They have a lot of dinner options and cheesecake is fantastic.
  • Seyhan
    SeyhanSeptember 28, 2015
    White chocolate raspberry cheesecake is just yummy😋
  • Eva Rún
    Eva RúnJune 18, 2012
    Eat outside for less noice and shorter wait, they have heaters if it gets chilly ;)
  • Mike T.
    Mike TomasApril 20, 2013
    Watch out when ordering a side salad. Their idea of a small salad is a 16 inch plate!
  • Kenneth H.
    Kenneth HeungJune 26, 2015
    Cheeeeese Cake! I personally like the Louisiana Chicken Pasta too.
  • Kate A.
    Kate AntonovaAugust 17, 2014
    Very busy at the weekends. Views are spectacular
  • Ronald V.
    Ronald VeltenJuly 28, 2016
    The food was great as always. The check in however chaotic (and with many empty tables a bit unneccessary). The service however was way toooo slow. Waiting 20min for the bill ....
  • Tugberk U.
    Tugberk UgurluApril 2, 2016
    Key lime cheesecake is really good despite too much whipped cream on it.
  • Vyoma
    VyomaNovember 12, 2012
    Pomegranate mojito and the thai lettuce wraps are to die for!
  • weysh L.
    weysh LiMarch 16, 2013
    The view form outside sit is awesome!
  • Hayz
    HayzDecember 17, 2010
    They don't accept rezos so go early because there's always a wait. Red Velvet Cheesecake is a must have!!!
  • Siv
    SivOctober 21, 2010
    Been here 10+ times
    Monday night is the best night to go. The wait is usually only 10 minutes. Never go on the weekends!
  • Vianti Kandi
    Vianti KandiNovember 19, 2010
    Have to wait for ages without reservations, but its all worth it for their pumpkin cheesecake. & gorgeous view too :)
  • Stijn H.
    Stijn HenderickxSeptember 6, 2015
    Get a reservation in advance, it can get crowdy!
  • Juliana L.
    Juliana LimaNovember 15, 2011
    My favorite is the white chocolate cheesecake! Try it, you won't regret!
  • Karina L.
    Karina LopesNovember 25, 2014
    The plates as huge. Make sure to share with someone before ordering
  • Tiff T.
    Tiff TingSeptember 26, 2012
    Try the Avocado Eggrolls - My favorite appetizer at the Cheesecake Factory.
  • Bre R.
    Bre RozMay 26, 2015
    The wait is always nuts here, but it's a spot that reminds us of the small towns we are from.
  • Mackenzie P.
    Mackenzie PriceJuly 15, 2010
    Food was fine. Outside seating has a really good view over Union Square. Food portions are huge so make sure you leave room for Cheesecake!
  • Pablo Ariel D.
    Pablo Ariel Di LoretoNovember 15, 2014
    No podes dejar de visitarlo. Hermoso lugar y las presentaciones son impecables. En la barra se come bien y es comoda. Para novatos pedir la ensalada + pizza. Sale aprox 12 dolares y es big! Dos comen.
  • Cristiano A.
    Cristiano AcioliOctober 20, 2016
    Aqui tem vista sensacional, a comida é muito boa e o atendimento também. Eu experimentei o "combination" Shrimp and Diane Steak. O prato é gostoso. Eu gostei mais do Shrimp, o Diane é agridoce
  • Cobra C.
    Cobra CommanderNovember 9, 2015
    Extraordinario, sin duda lo recomiendo, vistas inmejorables en la terraza, comida deliciosa y los postres para recordar eternamente, con una ración de cualquier variedad de pastel de queso comen dos
  • سعيد !.
    سعيد !October 11, 2016
    بصراحة المطل اللي فوق يسوي الأكل ، و لكن في نفس التايم عليك بالكوبي برقر ، ألذ برقر في التاريخ الانساني 😴 ، تراني باقي ما أكلته بس قاعد أسلك لنفسي لأني أول مرة أجي هالمطعم !
  • zeynep y.
    zeynep yılmazJuly 4, 2016
    mükemmel 💕 bütün yemekler ve cheesecake ler harika özllellikle de içecekleriniz bittikçe bedavaya tekrar dolduruyorlar. Sınırsız bi mangolu limonatadan dah iyi ne olabilir ? :D
  • José Eduardo T.
    José Eduardo TeixeiraOctober 19, 2013
    Igual a todos os outros Cheesecake Factory. Boa comida, pratos fartos e preço justo. Esse específico é muito concorrido com quase 1 hora de espera, mas vale a pena. Escolha as mesas externas.
  • Guilherme 梅.
    Guilherme 梅田October 30, 2016
    Fique na fila mas pegue uma mesa na área externa! Dá pra ter uma bela vista da Union Square. As comidas são todas boas! Tome cuidado pois porções são enormes!
  • Barbara G.
    Barbara GeovaniniOctober 7, 2013
    A vista da varanda para Union Square vale a pena esperar para uma mesa! Pode-se dividir um prato e guardar espaço para as sobremesas!
  • Angel David R.
    Se come muy bien, tiene unas vistas espectaculares y el precio no es muy elevado. El tiempo de espera para una mesa ronda los 20-30 minutos
    Upvoted 3 weeks ago
  • Guta C.
    Guta CarvalhoJune 13, 2016
    Fica no último andar da Macy's da Union Square e por conta da localização está sempre cheio. Para 2 pessoas, esperamos 40 minutos. Ficamos do lado de dentro pois lá fora ventava frio. Pratos grandes.
  • Ale K.
    Ale KocsisSeptember 3, 2011
    Eh estilo um Outback, eu achei o meu prato excelente...o q pega eh a espera de pelo menos 60/70 min. pra conseguir uma mesa. A decoração do ambiente muito show e fica no terraço do prédio da Macy's.
  • kadriye
    kadriyeOctober 12, 2015
    Union Square'de Macy's binasının en üst katında,manzara çok iyi,ürünler mükemmel ve aşırı kalabalık,aşırı sıra bekleme,sinir bozucu tabii ki,ama değer bunlara.
  • Menito L.
    Menito LuzJuly 9, 2016
    Para almoçar chegue 11:45, caso contrário uma de suas dicas aqui será reclamar do tempo de espera.
  • Nayara Cristina J.
    Os preços são razoáveis e é possível dividir a comida. Tudo é muito gostoso e o atendimento é primoroso. Os cheesecakes, claro, são imperdíveis.
  • Marcia M.
    Marcia M.October 5, 2014
    A comida é muito boa, pratos para todos os bolsos e gostos. O cheesecake... Humm... é época de Pupin o pedaço é grande e uma delícia.
  • Maria S.
    Maria Santana LoyolaOctober 22, 2014
    Os pratos são bem servidos e o preço é ótimo. Não tem como deixar de experimentar os cheesecakes que são maravilhosos!
  • Rodrigo M.
    Rodrigo MarquezAugust 12, 2014
    Brutal, imperdible comer en la terraza. Muy recomendable hamburguesa americana.
  • Cristiano A.
    Cristiano AcioliOctober 23, 2016
    Fried shrimp platter é uma opção de comida que alimenta dois brasileiros famintos! Recomendo trocar o repolho por brócolis.
  • Rodolfo R.
    Rodolfo RendonAugust 15, 2015
    Al llegar toma el ascensor, pides mesa y puedes recorrer Macys hasta que tengas una. La vista de Union Square es genial
  • Andrey B.
    Andrey BagdasaryanFebruary 20, 2015
    Огромный выбор чизкейков,больше похожих на наши русские торты.Съесть один такой требует немало усилий,однако очень вкусно.
  • Raphael G.
    Raphael GomideFebruary 17, 2015
    Comida boa... Principalmente as sobremesas ... Mesa externa +vista da union square + preço justo..!
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