Hilton Hotels & Resorts

The Condado Plaza Hilton

Resort, Casino, and Cocktail Bar
San Juan
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7.4/10
315
ratings
  • Chris G.
    "Clean, great ocean views, and friendly staff."(7 Tips)
    liliana B.
    "... El san juan hotel's perurican is good and there are a lot of delicious..."(2 Tips)
    connie g.
    "hummus and pita at the poolside Resturant"(4 Tips)
    Kris P.
    "Request to stay in the main tower (ocean side not lagoon)."(2 Tips)
70 Tips and reviews
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  • Chris G.
    Chris GibsonSeptember 22, 2014
    Don't know what the other tips are talking about. I stay in a lot of hilton hotels and this place is awesome! Clean, great ocean views, and friendly staff. Plus the pools are open 24/7.
  • Jeremy H.
    Jeremy HaggardAugust 24, 2013
    Been here 10+ times
    Forget the ridiculous process of checking out towels at the main pool. Just go to the gym and take them with no fuss. (They work great at local beaches too!)
  • Leila S.
    Leila SamiiSeptember 20, 2015
    This place is amazing. 24 hour pool area including the salt water pool. Check out hotwire for the best prices.
  • Jevic J.
    Jevic JoshuaDecember 18, 2012
    The room, the view... The mood, the inviting environment... We're just a few of the few things that made my 6 nights at this luxury piece of heaven the best week of my life. I will see you in 2012
  • Trevor
    TrevorMarch 12, 2013
    Been here 5+ times
    When you walk out of the main entrance head left to Ocean View restaurant. Great food and good margaritas at good prices. Oh and an ocean view.
  • Laurenuinn T.
    Laurenuinn TomeJuly 19, 2015
    Was really clean and great experience. Had lots of bars and pools balcony and ocean views. And many activities for the whole family. Even the casino!
  • Laurenuinn T.
    Laurenuinn TomeJuly 19, 2015
    Great views, the room was clean and had a balcony ocean side view. Majority of the staff were friendly and helpful. My stay here was wonderful.
  • Jenn O.
    Jenn ONovember 4, 2012
    There is a small area by the back pool with a couple chairs overlooking the ocean. Quiet great spot if you can snag it.
  • TJ
    TJJanuary 31, 2012
    Great stay. Comfortable & clean. Bar in the pool. Right on the beach. Casino as well. I would definitely stay here again.
  • Paul S.
    Paul SteketeeJuly 4, 2013
    Super Kid-Friendly and great service thus far. Definitely recommend.
  • Rich C.
    Rich ClarkeFebruary 22, 2012
    Pool bar is great. Everyone is friendly. Try the noodle bar it's great at 3am but go else where for local flavour.
  • Kris P.
    Kris PritchardApril 19, 2013
    Request to stay in the main tower (ocean side not lagoon). But be careful, the glass showers can easily leak ... A LOT!
  • Tom L.
    Tom LJanuary 19, 2011
    Been here 5+ times
    This is great if you get a good deal for a long weekend getaway. We used priceline and got an amazing steal, and still got an oceanview. But otherwise I don't feel this a true Conrad.
  • Ekta D.
    Ekta DaryananiApril 3, 2014
    I thought it was overpriced but its a nice spot if you get a room with ocean view. Good clean pools and hot tub. WiFi is very dodgy… could never connect.
  • Barbara B.
    Barbara BlackmanOctober 18, 2015
    Been here 10+ times
    This hotel was good until last night when we used the iron and I guess it messed with the "resting" termites bc once I removed the ironing board and iron the termites invaded the whole room.
  • Ed A.
    Ed AnzoreJune 18, 2014
    very nice hotel...would not hesitate to stay here again. avoid the Dennys...worst service ever. The Caribe cafe on property was excellent for lunch
  • Gil V.
    Gil VelezApril 21, 2011
    Very nice interior to hotel. Service slow though. Close to old San Juan. 75 cent bus ride. Don't use cabs unless late at night!!
  • Latanya P.
    Latanya PrestonAugust 18, 2015
    Nice resort in great location. Walk the strip or take a taxi to Old San Juan just a few minutes away.
  • Cameron S.
    Cameron SimpsonJuly 9, 2014
    Very expensive food and drinks, slow service and over crowded very tiny beach. Inside lobby is nice, stay in the ocean tower if you want better views. Parking is $17 a day, $32 daily resort fees.
  • liliana B.
    liliana BindasJune 14, 2011
    Dont eat here unless you want mediocre food and expensive drinks. El san juan hotel's perurican is good and there are a lot of delicious rest.s close by. Pinkys is AMAZING for breakfast and cheap!
  • connie g.
    connie grohApril 11, 2012
    The hummus and pita at the poolside Resturant was so fresh and delishous!
  • Jonathan R.
    Jonathan RomanAugust 8, 2015
    Great view also this is the most accessible hilton honors hotel of condado.
    Upvoted Dec 24, 2016
  • Paul B.
    Paul BrownJanuary 20, 2014
    Been here 5+ times
    A decent hotel, although I and a ceiling leak while I was there. Furnishings updated, but still an old building.
  • Amy P.
    Amy PriestOctober 22, 2011
    Enjoyed my 2 week stay here. Hotel staff friendly and eager to help.
  • Nomar M.
    Nomar Montana SopranoJanuary 25, 2013
    Best Rest in town Pikayo. Second floor in front of the casino!!!
  • Cristina L.
    Cristina LemaMarch 27, 2013
    It's only $20 per night to upgrade to an ocean view room & it's oh so worth every penny!!!!
  • Paul C.
    Paul CrosbyFebruary 22, 2015
    Decent rooms slightly dated. Friendly helpful staff. Loud music at check in difficult to hear hotel staff.
  • Jesus S.
    Jesus SantiagoMarch 27, 2013
    Is a great place for vacations the staff are amazing
  • Luis Javier H.
    Luis Javier HerreraJanuary 2, 2012
    Been here 100+ times
    You must ask for a mojito in Moon Bar At Éternal lobby Lounge
  • David S.
    David SanchezJuly 21, 2013
    Avoid over reading this silly reviews of people complaining ages ago. Places change and improve. Second time at this wonderful if not stunning location.
  • Natalia M.
    Natalia MontillaDecember 26, 2016
    Good location, amazing views. TERRIBLE service 😥
  • Miguel R.
    Miguel RosarioAugust 9, 2011
    Been here 5+ times
    There are 3 pool's ... One close's early the other 2 are ipen 24/7 ! Niceeee !!!!
  • Cara B.
    Cara BrownJanuary 9, 2013
    Get free bottled water at casino:) your welcome
  • Foodiespr
    FoodiesprAugust 12, 2015
    Look for your copy of #ThePocketConcierge at the concierges desk
  • Raquel M.
    Raquel MoralesDecember 15, 2012
    Parking sucks!!! Gets full very easily!
  • Tomas Enrique S.
    Tomas Enrique Sanchez SanchezJune 23, 2013
    Been here 50+ times
    I got the best window to see the pool.
  • em
    emFebruary 12, 2015
    Nice location but too many problems with bad keys, broken elevators, crappy wifi, water not warm enough. Prob will look elsewhere next time
  • Candace P.
    Candace PerezAugust 7, 2010
    The Starbucks doesn't have "vanilla bean frappacinos" they have vanilla cream -_- but it tastes the same except for the extract taste
  • Noelle M.
    Noelle MoellerFebruary 25, 2015
    Cute little casino upstairs
  • Jeffrey G.
    Jeffrey GustafsonDecember 29, 2010
    pools closed early so that chlorine could be added. food was very expensive and boring. rooms are nice as long as you are receiving a discounted rate. definitely not a Conrad hotel...
  • Luis M.
    Luis MaldonadoApril 18, 2013
    BEAUTIFUL PLACE! IT'S VERY EXPENSIVE I GUESS!
  • Tomas Enrique S.
    Tomas Enrique Sanchez SanchezJune 24, 2013
    Been here 50+ times
    Has the best people to talk.
  • Isis M.
    Isis MasoudJanuary 25, 2010
    Don't eat at Aqua, the poolside restaurant! It is disgusting and expensive! the pool is nice & the beach is beautiful, especially if you get an oceanfront room.
  • Angelique S.
    Angelique SinaJanuary 1, 2014
    Suites are only lagoon view and sofas come full of hair. Horrible!
  • Barbara B.
    Barbara BlackmanOctober 18, 2015
    Been here 10+ times
    Termites in Room 355
  • Anthony O.
    Anthony OnumonuApril 14, 2013
    WiFi is very patchy.
  • Ben H.
    Ben HarveyJanuary 16, 2011
    Water slide is a hoot. Agua Bacardi 151 drink is dangerous.
  • Cdougtx
    CdougtxNovember 6, 2011
    Perurican restaurant is the fantastic.
  • Erik R.
    Erik RodriguezJune 13, 2015
    nice hotel... I wish they had better elevators (super Slooooow) I think I took the service elev more than the staff!! ha! ... but staff is nice and casino is fun :).
  • Daisy T.
    Daisy TSeptember 24, 2010
    Lol yeah don't stay here stay at hilton caribe across the bay ! :) very niiiice
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