Hilton Hotels & Resorts

The Condado Plaza Hilton

Resort, Casino, and Cocktail Bar
San Juan
  • Chris G.
    "Clean, great ocean views, and friendly staff."(7 Tips)
    liliana B.
    "... El san juan hotel's perurican is good and there are a lot of delicious..."(2 Tips)
    Kris P.
    "Request to stay in the main tower (ocean side not lagoon)."(2 Tips)
    connie g.
    "hummus and pita at the poolside Resturant"(4 Tips)
69 Tips and reviews
  • water views
  • swimming pool
  • perurican
  • spacious
  • breakfast food
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  • Recent
  • Chris G.
    Chris GibsonSeptember 22, 2014
    Don't know what the other tips are talking about. I stay in a lot of hilton hotels and this place is awesome! Clean, great ocean views, and friendly staff. Plus the pools are open 24/7.
  • Jeremy H.
    Jeremy HaggardAugust 24, 2013
    Been here 10+ times
    Forget the ridiculous process of checking out towels at the main pool. Just go to the gym and take them with no fuss. (They work great at local beaches too!)
  • Leila S.
    Leila SamiiSeptember 20, 2015
    This place is amazing. 24 hour pool area including the salt water pool. Check out hotwire for the best prices.
  • Laurenuinn T.
    Laurenuinn TomeJuly 19, 2015
    Was really clean and great experience. Had lots of bars and pools balcony and ocean views. And many activities for the whole family. Even the casino!
  • Trevor
    TrevorMarch 12, 2013
    Been here 5+ times
    When you walk out of the main entrance head left to Ocean View restaurant. Great food and good margaritas at good prices. Oh and an ocean view.
  • Laurenuinn T.
    Laurenuinn TomeJuly 19, 2015
    Great views, the room was clean and had a balcony ocean side view. Majority of the staff were friendly and helpful. My stay here was wonderful.
  • Jenn O.
    Jenn ONovember 4, 2012
    There is a small area by the back pool with a couple chairs overlooking the ocean. Quiet great spot if you can snag it.
  • Jevic J.
    Jevic JoshuaDecember 18, 2012
    The room, the view... The mood, the inviting environment... We're just a few of the few things that made my 6 nights at this luxury piece of heaven the best week of my life. I will see you in 2012
  • TJ
    TJJanuary 31, 2012
    Great stay. Comfortable & clean. Bar in the pool. Right on the beach. Casino as well. I would definitely stay here again.
  • Paul S.
    Paul SteketeeJuly 4, 2013
    Super Kid-Friendly and great service thus far. Definitely recommend.
  • Rich C.
    Rich ClarkeFebruary 22, 2012
    Pool bar is great. Everyone is friendly. Try the noodle bar it's great at 3am but go else where for local flavour.
  • Kris P.
    Kris PritchardApril 19, 2013
    Request to stay in the main tower (ocean side not lagoon). But be careful, the glass showers can easily leak ... A LOT!
  • Barbara B.
    Barbara BlackmanOctober 18, 2015
    Been here 10+ times
    This hotel was good until last night when we used the iron and I guess it messed with the "resting" termites bc once I removed the ironing board and iron the termites invaded the whole room.
  • Ekta D.
    Ekta DaryananiApril 3, 2014
    I thought it was overpriced but its a nice spot if you get a room with ocean view. Good clean pools and hot tub. WiFi is very dodgy… could never connect.
  • Tom L.
    Tom LJanuary 19, 2011
    Been here 5+ times
    This is great if you get a good deal for a long weekend getaway. We used priceline and got an amazing steal, and still got an oceanview. But otherwise I don't feel this a true Conrad.
  • Ed A.
    Ed AnzoreJune 18, 2014
    very nice hotel...would not hesitate to stay here again. avoid the Dennys...worst service ever. The Caribe cafe on property was excellent for lunch
  • Latanya P.
    Latanya PrestonAugust 18, 2015
    Nice resort in great location. Walk the strip or take a taxi to Old San Juan just a few minutes away.
  • Gil V.
    Gil VelezApril 21, 2011
    Very nice interior to hotel. Service slow though. Close to old San Juan. 75 cent bus ride. Don't use cabs unless late at night!!
  • Cameron S.
    Cameron SimpsonJuly 9, 2014
    Very expensive food and drinks, slow service and over crowded very tiny beach. Inside lobby is nice, stay in the ocean tower if you want better views. Parking is $17 a day, $32 daily resort fees.
  • connie g.
    connie grohApril 11, 2012
    The hummus and pita at the poolside Resturant was so fresh and delishous!
  • liliana B.
    liliana BindasJune 14, 2011
    Dont eat here unless you want mediocre food and expensive drinks. El san juan hotel's perurican is good and there are a lot of delicious rest.s close by. Pinkys is AMAZING for breakfast and cheap!
  • Jonathan R.
    Jonathan RomanAugust 8, 2015
    Great view also this is the most accessible hilton honors hotel of condado.
  • Paul B.
    Paul BrownJanuary 20, 2014
    Been here 5+ times
    A decent hotel, although I and a ceiling leak while I was there. Furnishings updated, but still an old building.
  • Nomar M.
    Nomar Montana SopranoJanuary 25, 2013
    Best Rest in town Pikayo. Second floor in front of the casino!!!
  • Amy P.
    Amy PriestOctober 22, 2011
    Enjoyed my 2 week stay here. Hotel staff friendly and eager to help.
  • Paul C.
    Paul CrosbyFebruary 22, 2015
    Decent rooms slightly dated. Friendly helpful staff. Loud music at check in difficult to hear hotel staff.
  • Jesus S.
    Jesus SantiagoMarch 27, 2013
    Is a great place for vacations the staff are amazing
  • Cristina L.
    Cristina LemaMarch 27, 2013
    It's only $20 per night to upgrade to an ocean view room & it's oh so worth every penny!!!!
  • Luis Javier H.
    Luis Javier HerreraJanuary 2, 2012
    Been here 100+ times
    You must ask for a mojito in Moon Bar At Éternal lobby Lounge
  • Natalia M.
    Natalia MontillaDecember 26, 2016
    Good location, amazing views. TERRIBLE service 😥
  • Miguel R.
    Miguel RosarioAugust 9, 2011
    Been here 5+ times
    There are 3 pool's ... One close's early the other 2 are ipen 24/7 ! Niceeee !!!!
  • Cara B.
    Cara BrownJanuary 9, 2013
    Get free bottled water at casino:) your welcome
  • David S.
    David SanchezJuly 21, 2013
    Avoid over reading this silly reviews of people complaining ages ago. Places change and improve. Second time at this wonderful if not stunning location.
  • Foodiespr
    FoodiesprAugust 12, 2015
    Look for your copy of #ThePocketConcierge at the concierges desk
  • Raquel M.
    Raquel MoralesDecember 15, 2012
    Parking sucks!!! Gets full very easily!
  • Tomas Enrique S.
    Tomas Enrique Sanchez SanchezJune 23, 2013
    Been here 50+ times
    I got the best window to see the pool.
  • em
    emFebruary 12, 2015
    Nice location but too many problems with bad keys, broken elevators, crappy wifi, water not warm enough. Prob will look elsewhere next time
  • Luis M.
    Luis MaldonadoApril 18, 2013
  • Noelle M.
    Noelle MoellerFebruary 25, 2015
    Cute little casino upstairs
  • Candace P.
    Candace PerezAugust 7, 2010
    The Starbucks doesn't have "vanilla bean frappacinos" they have vanilla cream -_- but it tastes the same except for the extract taste
  • Tomas Enrique S.
    Tomas Enrique Sanchez SanchezJune 24, 2013
    Been here 50+ times
    Has the best people to talk.
  • Jeffrey G.
    Jeffrey GustafsonDecember 29, 2010
    pools closed early so that chlorine could be added. food was very expensive and boring. rooms are nice as long as you are receiving a discounted rate. definitely not a Conrad hotel...
  • Barbara B.
    Barbara BlackmanOctober 18, 2015
    Been here 10+ times
    Termites in Room 355
  • Angelique S.
    Angelique SinaJanuary 1, 2014
    Suites are only lagoon view and sofas come full of hair. Horrible!
  • Isis M.
    Isis MasoudJanuary 25, 2010
    Don't eat at Aqua, the poolside restaurant! It is disgusting and expensive! the pool is nice & the beach is beautiful, especially if you get an oceanfront room.
  • Anthony O.
    Anthony OnumonuApril 14, 2013
    WiFi is very patchy.
  • Cdougtx
    CdougtxNovember 6, 2011
    Perurican restaurant is the fantastic.
  • Erik R.
    Erik RodriguezJune 13, 2015
    nice hotel... I wish they had better elevators (super Slooooow) I think I took the service elev more than the staff!! ha! ... but staff is nice and casino is fun :).
  • Ben H.
    Ben HarveyJanuary 16, 2011
    Water slide is a hoot. Agua Bacardi 151 drink is dangerous.
  • JJ L.
    JJ LiwanagAugust 26, 2014
    Currently staying here. Hotel isn't that great. Stay at Condado Vanderbilt instead. This place is falling apart
  • Isis M.
    Isis MasoudJanuary 25, 2010
    The food at this hotel is over priced & has no local flare... Walk down the street for a handful of delicious waterfront restaurants that are half of what you pay at the Conrad.
  • Hugo L.
    Hugo LeyvaMay 27, 2013
    Room was freaking Hot. Shower NO water power
  • Daisy T.
    Daisy TSeptember 24, 2010
    Lol yeah don't stay here stay at hilton caribe across the bay ! :) very niiiice
  • Ramón T.
    Ramón TorresOctober 14, 2014
    Spa and gym
  • Tina B.
    Tina BJune 19, 2012
    Water slide is tits. Drink service in the casino is not so much...
  • Elvin C.
    Elvin CharlestonAugust 7, 2011
    Very Nice Hotel...
  • Randy M.
    Randy McMillanMay 30, 2010
    Been here 5+ times
    Goto subway down the street. It's 24 hours.
  • Alex M.
    Alex MarshNovember 20, 2014
    The hotel wifi is terrible
  • Ruben G.
    Ruben GarciaMarch 9, 2012
    Been here 25+ times
    Terrible AT&T coverage. West area of lobby is a "No Service" zone.
  • John
    JohnMay 23, 2014
    Worst Wi-Fi and internet connection of ANY hotel I've ever been in.
  • Randy M.
    Randy McMillanMay 31, 2010
    Been here 5+ times
    This hotel is really mediocre at BEST.
  • Ana A.
    Ana AlvarezOctober 27, 2014
    Habitaciones comodas, pedirla con vista al mar, espacios amplios y tienes todo lo que necesites.
  • Plaza Las Americas P.
    Plaza Las Americas PRFebruary 9, 2011
    ¿De visita en Puerto Rico? ¡Ven al Centro de Servicio al Cliente localizado en el primer nivel, Atrio Central de Plaza Las Américas para obtener descuentos con sólo mostrar la llave de tu habitación
  • Saul A.
    Saul AnguloAugust 7, 2014
    Es el mejor hotel de la zona de condado por que cuenta con playa y laguna
  • FaBi 😏
    FaBi 😏January 18, 2015
    Buen lugar. Habitaciones super espaciosas. Buenas vistas desde todos lados. Los restaurantes un desastre.
  • Andrés S.
    Andrés SalMay 12, 2013
    Excelente lugar si tienes 70 años o más.
  • Scott B.
    Scott BDecember 23, 2012
    Been here 10+ times
    Palomitas de maíz en el eterno bar!
  • Juan Carlos A.
    Juan Carlos AgostoJuly 22, 2012
    Been here 10+ times
    Excellent services!! Buen Hotel
  • Cristina
    CristinaOctober 2, 2015
    Ve un sabado y baila salsa
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