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The Congress Plaza Hotel

South Loop, Chicago
  • Jose R.
    "The north tower is haunted."(3 Tips)
    Jorge Carlos C.
    "Best hotel for Lollapalooza"(2 Tips)
    Katherine C.
    "Super views of lake Michigan, comfy bed, high ceilings!"(2 Tips)
    Cliff D.
    "Great view of Grant Park and Buckingham Fountain."(10 Tips)
115 Tips and reviews
  • scenic views
  • lollapalooza
  • north tower
  • high ceilings
  • architecture
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  • Popular
  • Kurtis S.
    Kurtis Sherry3 weeks ago
    Cheap and central. However the rooms have seen better days
  • Layla A.
    Layla AbdullahAugust 16
    Been here 5+ times
    Outdated ..
  • Cliff D.
    Great view of Grant Park and Buckingham Fountain.
  • Chris J.
    Chris JMay 28
    The north tower (right side) has all the even numbered rooms. The south tower has all the odd numbered rooms.
  • Chris J.
    Chris JMay 27
    Pool table and SSB Bowling machine in Rafael's Annex.
  • Kevin M.
    Great views, historical
  • Isis T.
    Great location. Fair price.
  • Spoon University
    Spoon UniversityOctober 26, 2016
    The Rafael Restaurant is a choice spot to eat with views of Grant Park... and spirits. The Congress Plaza Hotel is haunted by many individuals, and none of them seem to be very friendly. Read more
  • Marcela L.
    Marcela LunaOctober 15, 2016
    Alright but not impressed
  • Juan R.
    Juan RSeptember 18, 2016
    Creepy, old and some said... Hunted!!!!
  • Cennydd B.
    Cennydd BowlesAugust 12, 2016
    Been here 5+ times
    The kind of place you expect to see on the news preceded by the words "Huge fire sweeps through Chicago's historic"
  • Elizabeth M.
    Elizabeth MironJuly 4, 2016
    We lucked out with a corner room. It was huge! Poor note: workers came in our room unannounced. It was creepy.
  • Deb
    DebJune 28, 2016
    The hotel is super old, needs an upgrade asap!
  • Amani A.
    Amani AlBijadiJune 26, 2016
    I like everything in this hotel ❤️
  • Tomas F.
    Tomas FukMay 14, 2016
    It must have been a great hotel in 19th its kind of outdated
  • Kelly W.
    Kelly WongNovember 1, 2015
    Did you know this place is haunted? Well I'm not going to tell you the real answer in that. Going under renovations in different parts of the hotel. Room are huge, but run downs and feels plain.
  • Erik R.
    Erik RowleyNovember 1, 2015
    Been here 5+ times
    Room 441 is notorious as the most haunted room in the hotel, bring a oujia board. The creepiest floor is the 12th in the north tower, back staircase by the sealed room is very scary to the roof.
  • Keeler B.
    Keeler BOctober 5, 2015
    This is, quite honestly, the worst hotel I've ever stayed in. I came back to my room one afternoon to find the door unlocked after housekeeping had made up the room and cash for a wedding gift stolen.
  • Racky R.
    Racky RossJuly 19, 2015
    Feels a bit like Shining's Overlook Hotel. And it's definitely a great value for the price you pay! :-)
  • Kristen J.
    Kristen JefferyJune 5, 2015
    Been here 5+ times
    Listen to the reviews and avoid this hotel like a plague. Dirty and old! Gag!
  • Ray D.
    Ray D.May 27, 2015
    The elevators are quite efficient.
  • Christian T.
    Christian TafoyaMay 13, 2015
    Great value for a historic building in a convenient location. Public transit nearby along side amazing restaurants in walking distance.
  • Patrick L.
    Patrick LeMasterMay 1, 2015
    Beware...of two rooms I've seen, neither had adjustable thermostats. Check the room out before unpacking & settling in.
  • Dixie B.
    Dixie BarteeDecember 18, 2014
    Nice & affordable. Great view of lake MI. older rooms with old doors. Not very insulated for noise - making it hard to sleep.
  • Sergio P.
    Sergio PreciadoNovember 6, 2014
    The rates.
  • Brandon O.
    Brandon OzardSeptember 16, 2014
    Do not stay here! It reaks of mold and mildew. The rooms are crap, And have included a lovely picture of the linen closet opposite my room to emphasize this.
  • Erik R.
    Erik RowleyAugust 19, 2014
    Been here 5+ times
    Awesome historical hotel built for the 1893 World's Fair & one of the largest hotels in the world during the 20th century. Rumors of hauntings & a rich history create a Stephen King like environment.
  • Mathew G.
    Mathew GallagherAugust 13, 2014
    Stay was great. Sure it's got some issues. Makes it an adventure. Got upgraded without asking. Staff are friendly. Paid more for less. Have had worse.
  • AJ
    AJAugust 8, 2014
    This hotel is extremely old. You can't even control the A/C or heat. Hard mattress. Wouldn't stay here again.
  • Michael C.
    Michael ColbertAugust 7, 2014
    Smells funny but really well located near Grant Park. Tons of outlets (and also ghosts).
  • Kartik P.
    Kartik P.August 3, 2014
    Don't get drinks/food from the bar, they serve u drinks in plastic cups even if ur sitting there to eat or drink. #Horrible
  • Igor K.
    Igor KushnerovMay 3, 2014
    It's garbage can... Need completely remodeling😱
  • Rocio R.
    Rocio RasconApril 8, 2014
    Most haunted hotel in Chicago, room 907 is a good one no activity
  • Sue D.
    Sue DFebruary 22, 2014
    Location is awesome. Tricky getting the heat adjusted right. Gouged for parking.
  • Kee H.
    Kee HinckleyNovember 23, 2013
    Lovely old hotel. Great tall ceilings, bay windows, and cute rooms. Yes, if you want ultramodern it's not for you. But there are plenty of plugs, wireless for a small fee, and above all, character.
  • Jay B.
    Jay BeeOctober 12, 2013
    Been here 5+ times
    well it's really dusty, outdated. Not really clean. I don't know what the management is doing but they should travel and see what is out here u have to pay $10 per 24h for wifi aha what a joke in 2013
  • Alicia B.
    Alicia BergerySeptember 25, 2013
    Definitely not the place to stay if you care where you lay your head to sleep- stains on the sheets, no towels, and the smell was terrible- it didn't smell old-the odor of Lysol was in the air- ick!
  • Emily H.
    Emily HuntSeptember 1, 2013
    Great hotel, especially for the price. I got a deal through for $179. The rooms are nice, staff is friendly, location is great, and it has wonderful views. I would definitely come back.
  • David M.
    David MAugust 31, 2013
    Horrible valet service. They've got two guys running the whole thing.
  • bowuj
    bowujAugust 15, 2013
    Rooms doesn't smell bad...smell old which is not bad is ghostly good
  • Jorge Carlos C.
    Best hotel for Lollapalooza
  • Kevin S.
    Kevin SAugust 5, 2013
    Been here 5+ times
    Good: inexpensive, close to everything, electrical outlets everywhere. Not so good: hot water was lukecold, no fridge (if you care). It's not a 5 star hotel, don't expect it to be. Would stay again.
  • Amanda M.
    Amanda McGauleyAugust 5, 2013
    Been here 10+ times
    People who complain about this are insane. This is our third year staying and each time it's been great. Do have to pay for wifi but that's minor. Plus there is a lot of history too.
  • Chris D.
    Chris DegenhardtJuly 20, 2013
    Ghosts everywhere but in my hair
  • beez41nine
    beez41nineJuly 15, 2013
    Great Location for #TasteOfChicago Qaint hotel staff great BUT go across to Chicago Carry Out at TravelLodge for breakfast and lunch. Much more economical.
  • Nichole
    NicholeJuly 7, 2013
    Just going to reiterate, don't stay here if you don't have to.
  • Nichole
    NicholeJuly 7, 2013
    The chicken tenders from Rafael's were raw. I had a much better time at Super 8. At least I could watch interesting channels there :|
  • Amanda S.
    Amanda SiboldJune 25, 2013
    Rooms are really nice; get a view facing the plaza and the fountain if at all possible.
  • Bart C.
    Bart CrouchJune 19, 2013
    My basic criteria: clean, quiet & comfy, was met. Great stay.
  • Eric J.
    Eric JanssenJune 18, 2013
    Clean and affordable. Easy access to anywhere in the city but might be haunted.
  • Mark L.
    Mark LoterJune 10, 2013
    Condom found behind night stand was not there when we plugged in phone charger,but there now,not ours
  • Mark L.
    Mark LoterJune 9, 2013
    Careful what you leave in your room,things are missing and housekeepers enter your room at will long after they have cleaned your room.if you can stay elswhere,DO SO!!!
  • Marisol d.
    Marisol de la FuenteMarch 24, 2013
    Affordable but old fashion not vintage
  • StAcEfACe52
    StAcEfACe52March 17, 2013
    Ghosts?? Yes please.
  • Alex
    AlexMarch 10, 2013
    If you're still drunk from the night before and it's 2 pm and you're showering and you have bad vision you'll see faces of dead people in the tiles of the shower.
  • Alex
    AlexMarch 10, 2013
    I just did a shot with the ghost that "haunts" this place. I can't even say yolo.
  • Joey C.
    Joey CFebruary 20, 2013
    Hotel halls look like something right out of the shining
  • Jose R.
    Jose RiosJanuary 16, 2013
    Been here 5+ times
    The north tower is haunted. Ask security for a tour of the ballrooms. This is Chicago's best kept architectural secret. Ignore the picketers when you walk in, life isn't always fair. Plain &simple.
  • Michael L.
    Michael LanskiNovember 16, 2012
    Been here 5+ times
    People leaving comments here obviously do not stay at many hotels! :). Refrigerators available, just ask. Staff is friendly. Rooms are nice. For the price, I expected worse but was very happy!
  • Mary Ann K.
    Mary Ann KowalczykNovember 4, 2012
    Been here 10+ times
    The ChapStick in the gift shop is $2.75!
  • Pablo D.
    Pablo DePacasOctober 27, 2012
    Request room 441 for the haunted experience.
  • Eric F.
    Eric FelgarSeptember 24, 2012
    Been here 5+ times
    Overall not a bad hotel, rooms are a bit dated, great location
  • Daryl H.
    Daryl HeathSeptember 21, 2012
    The beds here could stand to be replaced. They're a little to firm and old. Decor could also use a little updating but over all not bad. No ghosts either. Lol
  • mark e.
    mark evansSeptember 13, 2012
    If you desire a room that smells like your basement, this is your hotel.
  • Tim F.
    Tim FogartySeptember 12, 2012
    I may never complain about another hotel.
  • Jennifer Peters - E.
    Jennifer Peters - ExOneSeptember 11, 2012
    It's not the Palmer House but it has its old charm & far more affordable. Definitely ask for a front facing room on a high floor- the view is great.
  • Caitlin R.
    Caitlin RoseSeptember 1, 2012
    The rooms smell horrible. Changed rooms twice and both smelt like mold.
  • Dallas W.
    Dallas WinklerAugust 13, 2012
    Place has great potential, but poor execution. Large room with very high ceilings. Also a tub that wouldn't drain and a 5+ minute wait for hot water in the shower. Basic amenities, not horrible for $
  • Summer
    SummerAugust 4, 2012
    The hotel to stay at for Lollapalooza. Not the best amenities but you're literally across the street from the festival entrance.
  • Liquid S.
    Liquid SasquatchJuly 29, 2012
    Rates are cheap, view/location is ideal, hotel is manky. If you stay here, plan to spend AS LITTLE TIME AS POSSIBLE at the hotel
  • Jennifer💋 B.
    Jennifer💋 BombaJuly 22, 2012
    There are multiple plugs throughout the guest rooms.....good for your phone chargers, hair dryers and straighteners.
  • Staffan H.
    Staffan HolmgrenJuly 16, 2012
    Huge and old, feels like I'm in 'the Shining'. Place is off the grid in the financial district, no fun places around - taxi is a must. Clean an airy rooms but the standard is old. No WiFi.
  • Bridgie
    BridgieJuly 2, 2012
    This place is awesome! We walked into our room and it was bright, super air conditioned, and clean. The ghosts sound like fun too... Let's see how the night goes!
  • Katherine C.
    Katherine CookerJune 10, 2012
    Been here 5+ times
    Its a bit dated but the rooms are great. Super views of lake Michigan, comfy bed, high ceilings! Want dated? Stay at hotel pa in NY city. This one is great
  • A Claire S.
    A Claire SlatteryJune 3, 2012
    High five a striker!
  • Mike H.
    Mike HJune 2, 2012
    Great location but its a dump
  • Stephen B.
    Stephen BolenMay 27, 2012
    The ghost rustled my jimmy last night.
  • Sebine
    SebineMay 26, 2012
    Great place if you're into history. If it weren't a historical place, though, it would not command the kind of rates it does and I don't think it would get clientele much at all.
  • Julian A.
    Julian AraizaMay 6, 2012
    Been here 5+ times
    Walk to the Hilton a block south of here to print your boarding passes for your flights for free.
  • Asiamanda
    AsiamandaMay 5, 2012
    Lobby looks nice. Need to update look of rooms, do a little repair. Rooms smell.
  • Kayla C.
    Kayla CurtissMay 4, 2012
    The lack of (3-prong) outlets in the rooms is rather offensive.
  • Blake W.
    Blake WestApril 27, 2012
    Been here 5+ times
    Moving into the "haunted" room on the 4 th floor tomorrow
  • Blake W.
    Blake WestApril 24, 2012
    Been here 5+ times
    People say this place is haunted....if ur into it ask thr nightsecurity on tues to take u on a tour....older hotel...nonsmoking rooms r big
  • Jay v.
    Jay van ZylMarch 31, 2012
    Terrible room, but the view is good.
  • Tony A.
    Tony AsmanMarch 19, 2012
    Seriously? This is the worst stay I have ever had in a hotel. No temperature control, looks like we entered "The Shining", and nothing works
  • Ken L.
    Ken LosureMarch 18, 2012
    The bar manager is terrible!!! He just ate chips behind the bar, licked his fingers and pocketed cash from a lady that ordered a drink with out ringing it in.
  • Yhtac T.
    Yhtac ThomasMarch 3, 2012
    Been here 5+ times
    For reliable, SAFE, free WIFI, walk 2 blocks to Harold Washington Library
  • LaDon F.
    LaDon FoxFebruary 19, 2012
    Nice hotel will stay again. Beautiful lobby.
  • Arturo A.
    Arturo AbundesJanuary 19, 2012
    Its haunted
  • Ryan F.
    Ryan Fewins-BlissNovember 5, 2011
    Been here 5+ times
    Bring a fan. This place doesn't have air conditioning.
  • Brian G.
    Brian GreenOctober 25, 2011
    Been here 5+ times
    In 12 years of business travel this is the worst hotel I have ever stayed in.
  • Jo N.
    Jo NOctober 15, 2011
    Bring your own shampoo!!!
  • Izzy A.
    Izzy AlvaradoOctober 15, 2011
    Great bathroom pit stop
  • Jeremy S.
    Jeremy SmitSeptember 18, 2011
    What a dump.
  • Philmore S.
    Philmore SmithSeptember 16, 2011
    Been here 5+ times
    Don't expect a hot shower
  • sj p.
    sj parkSeptember 14, 2011
    Been here 5+ times
    It's not classical, but old. I pay for wifi, but it's slow and can be used only in the lobby. It's somewhat complex to find some rooms.
  • Sara S.
    Sara SteptoeSeptember 13, 2011
    So apparently this is one of the most haunted hotels in america. The sixth and twelfth floors especially. I'm on the 11th. We will see!
  • Peter M.
    Peter MaselterSeptember 13, 2011
    This place is a dump
  • Tara C.
    Tara CSeptember 11, 2011
    Let the water run for a LONG time if you want it hot. When it wouldn't get hot, we called the front desk and they said, "it's old, ma'am. Just let it run."
  • Don D.
    Don DonovanAugust 13, 2011
    Been here 5+ times
    Bring house slippers or your feet will be filthy!
  • Dan R.
    Excelentes habitaciones pero muy frías y con baños pequeños pero super ubicación 😉👍🏼
  • Chiara
    ChiaraJune 18, 2016
    Tutto perfetto
  • Ируня
    ИруняOctober 15, 2015
    Ужасный отель, прокуренный номер, не очень чистый, ощущение, что попали в дешевую съемную квартиру, муравьи по полу ползали, все вещи после отеля провоняли сигаретным дымом
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