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The Congress Plaza Hotel

Hotel, Resort, and Meeting Room · South Loop
520 S Michigan Ave, Chicago, IL 60605, United States
Open (Show more)
  • Mon–Sun
    • 24 Hours

Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This “Landmark of Chicago Hospitality” has delighted business and leisure travelers for over a century, and taken its place as a Midwestern point of interes...


Based on 253 votes

People have mixed feelings about this place

  • What you need to know
    Jorge Carlos C.
    "Best hotel for Lollapalooza"(2 Tips)
    Katherine C.
    "Super views of lake Michigan, comfy bed, high ceilings!"(2 Tips)
    Emily H.
    "wonderful views."(7 Tips)
    Erik R.
    "12th in the north tower"(2 Tips)
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100 tips and reviews.

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  • all tips and reviews
  • scenic views
  • lollapalooza
  • architecture
  • high ceilings
  • comfy beds
  • great value
  • cute
  • tours
  • quiet
  • hotel
  • beer
  • clean
  • lakes
  • restrooms
  • friendly staff
  • ghost
  • taxis
  • park
  • Edward S.

    Stopped in for a beer. Decent selection. Right on Michigan for my tourist purposes

    Edward Sebor · November 16, 2015
  • Kelly W.

    Did you know this place is haunted? Well I'm not going to tell you the real answer in that. Going under renovations in different parts of the hotel. Room are huge, but run downs and feels plain.

    Kelly Wong · November 1, 2015
  • Erik R.

    Room 441 is notorious as the most haunted room in the hotel, bring a oujia board. The creepiest floor is the 12th in the north tower, back staircase by the sealed room is very scary to the roof.

    Erik Rowley · November 1, 2015
  • Keeler B.

    This is, quite honestly, the worst hotel I've ever stayed in. I came back to my room one afternoon to find the door unlocked after housekeeping had made up the room and cash for a wedding gift stolen.

    Keeler B · October 5, 2015
  • Racky R.

    Feels a bit like Shining's Overlook Hotel. And it's definitely a great value for the price you pay! :-)

    Racky Ross · July 19, 2015
  • Kristen J.

    Listen to the reviews and avoid this hotel like a plague. Dirty and old! Gag!

    Kristen Jeffery · June 5, 2015
  • Ray D.

    The elevators are quite efficient.

    Ray D. · May 27, 2015
  • Christian T.

    Great value for a historic building in a convenient location. Public transit nearby along side amazing restaurants in walking distance.

    Christian Tafoya · May 13, 2015
  • Patrick L.

    Beware...of two rooms I've seen, neither had adjustable thermostats. Check the room out before unpacking & settling in.

    Patrick LeMaster · May 1, 2015
  • Dixie B.

    Nice & affordable. Great view of lake MI. older rooms with old doors. Not very insulated for noise - making it hard to sleep.

    Dixie Bartee · December 18, 2014
  • Sergio P.

    The rates.

    Sergio Preciado · November 6, 2014
  • Brandon O.

    Do not stay here! It reaks of mold and mildew. The rooms are crap, And have included a lovely picture of the linen closet opposite my room to emphasize this.

    Brandon Ozard · September 16, 2014
  • Erik R.

    Awesome historical hotel built for the 1893 World's Fair & one of the largest hotels in the world during the 20th century. Rumors of hauntings & a rich history create a Stephen King like environment.

    Erik Rowley · August 19, 2014
  • Mathew G.

    Stay was great. Sure it's got some issues. Makes it an adventure. Got upgraded without asking. Staff are friendly. Paid more for less. Have had worse.

    Mathew Gallagher · August 13, 2014
  • AJ

    This hotel is extremely old. You can't even control the A/C or heat. Hard mattress. Wouldn't stay here again.

    AJ · August 8, 2014
  • Michael C.

    Smells funny but really well located near Grant Park. Tons of outlets (and also ghosts).

    Michael Colbert · August 7, 2014
  • Kartik P.

    Don't get drinks/food from the bar, they serve u drinks in plastic cups even if ur sitting there to eat or drink. #Horrible

    Kartik P. · August 3, 2014
  • Igor K.

    It's garbage can... Need completely remodeling😱

    Igor Kushnerov · May 3, 2014
  • Rocio R.

    Most haunted hotel in Chicago, room 907 is a good one no activity

    Rocio Rascon · April 8, 2014
  • Sue D.

    Location is awesome. Tricky getting the heat adjusted right. Gouged for parking.

    Sue D · February 22, 2014
  • Kee H.

    Lovely old hotel. Great tall ceilings, bay windows, and cute rooms. Yes, if you want ultramodern it's not for you. But there are plenty of plugs, wireless for a small fee, and above all, character.

    Kee Hinckley · November 23, 2013
  • Jay B.

    well it's really dusty, outdated. Not really clean. I don't know what the management is doing but they should travel and see what is out here u have to pay $10 per 24h for wifi aha what a joke in 2013

    Jay Bee · October 12, 2013
  • Alicia B.

    Definitely not the place to stay if you care where you lay your head to sleep- stains on the sheets, no towels, and the smell was terrible- it didn't smell old-the odor of Lysol was in the air- ick!

    Alicia Bergery · September 25, 2013
  • Emily H.

    Great hotel, especially for the price. I got a deal through for $179. The rooms are nice, staff is friendly, location is great, and it has wonderful views. I would definitely come back.

    Emily Hunt · September 1, 2013
  • David M.

    Horrible valet service. They've got two guys running the whole thing.

    David M · August 31, 2013
  • bowuj

    Rooms doesn't smell bad...smell old which is not bad is ghostly good

    bowuj · August 15, 2013
  • Jorge Carlos C.

    Best hotel for Lollapalooza

  • Kevin S.

    Good: inexpensive, close to everything, electrical outlets everywhere. Not so good: hot water was lukecold, no fridge (if you care). It's not a 5 star hotel, don't expect it to be. Would stay again.

    Kevin S · August 5, 2013
  • Amanda M.

    People who complain about this are insane. This is our third year staying and each time it's been great. Do have to pay for wifi but that's minor. Plus there is a lot of history too.

    Amanda McGauley · August 5, 2013
  • Chris D.

    Ghosts everywhere but in my hair

    Chris Degenhardt · July 20, 2013
  • beez41nine

    Great Location for #TasteOfChicago Qaint hotel staff great BUT go across to Chicago Carry Out at TravelLodge for breakfast and lunch. Much more economical.

    beez41nine · July 15, 2013
  • Nichole

    Just going to reiterate, don't stay here if you don't have to.

    Nichole · July 7, 2013
  • Nichole

    The chicken tenders from Rafael's were raw. I had a much better time at Super 8. At least I could watch interesting channels there :|

    Nichole · July 7, 2013
  • Amanda S.

    Rooms are really nice; get a view facing the plaza and the fountain if at all possible.

    Amanda Sibold · June 25, 2013
  • Bart C.

    My basic criteria: clean, quiet & comfy, was met. Great stay.

    Bart Crouch · June 19, 2013
  • Eric J.

    Clean and affordable. Easy access to anywhere in the city but might be haunted.

    Eric Janssen · June 18, 2013
  • Mark L.

    Condom found behind night stand was not there when we plugged in phone charger,but there now,not ours

    Mark Loter · June 10, 2013
  • Mark L.

    Careful what you leave in your room,things are missing and housekeepers enter your room at will long after they have cleaned your room.if you can stay elswhere,DO SO!!!

    Mark Loter · June 9, 2013
  • Marisol d.

    Affordable but old fashion not vintage

    Marisol de la Fuente · March 24, 2013
  • StAcEfACe52

    Ghosts?? Yes please.

    StAcEfACe52 · March 17, 2013
  • Alex

    If you're still drunk from the night before and it's 2 pm and you're showering and you have bad vision you'll see faces of dead people in the tiles of the shower.

    Alex · March 10, 2013
  • Alex

    I just did a shot with the ghost that "haunts" this place. I can't even say yolo.

    Alex · March 10, 2013
  • Joey C.

    Hotel halls look like something right out of the shining

    Joey C · February 20, 2013
  • Jose R.

    The north tower is haunted. Ask security for a tour of the ballrooms. This is Chicago's best kept architectural secret. Ignore the picketers when you walk in, life isn't always fair. Plain &simple.

    Jose Rios · January 16, 2013
  • Michael L.

    People leaving comments here obviously do not stay at many hotels! :). Refrigerators available, just ask. Staff is friendly. Rooms are nice. For the price, I expected worse but was very happy!

    Michael Lanski · November 16, 2012
  • Mary Ann K.

    The ChapStick in the gift shop is $2.75!

    Mary Ann Kowalczyk · November 4, 2012
  • Pablo D.

    Request room 441 for the haunted experience.

    Pablo DePacas · October 27, 2012
  • Lauren S.

    Service is less than mediocre. See ya.

    Lauren Sudbrink · September 27, 2012
  • Eric F.

    Overall not a bad hotel, rooms are a bit dated, great location

    Eric Felgar · September 24, 2012
  • Daryl H.

    The beds here could stand to be replaced. They're a little to firm and old. Decor could also use a little updating but over all not bad. No ghosts either. Lol

    Daryl Heath · September 21, 2012

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