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The Counter

The Counter Palo Alto

Burger Joint, Ice Cream Shop, and Bar$$$$
Palo Alto
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8.7/10
468
ratings
  • The burgers at The Counter Palo Alto is a can't miss
  • Sierra S.
    "Who doesn't love create your own burgers and cocktails?"(6 Tips)
    Glennia C.
    "Ask for the 3-way (onion strings, sweet fries + reg fries)."(31 Tips)
    Arno G.
    "Bison Burger with Avocado and Artichoke Hearts is hella good."(4 Tips)
    Nathan K.
    "Love the shoestring fries!"(3 Tips)
141 Tips and reviews
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  • burgers
  • sweet potato fries
  • milkshakes
  • family-friendly
  • casual
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  • Julian F.
    Good burgers (great option of topings) with very slow service.
  • Praphull K.
    We always order half Garlic aioli fries and half sweet sriracha fries. Their custom built burgers are awesome.
  • Eric S.
    Wildly customizable burgers. Not too thick. You can really create a gem here. Go.
  • Alex B.
    Alex BosworthJanuary 2
    Rare here is medium rare. Don't be afraid to load up on toppings on the custom burger
  • Ahmet D.
    Ahmet DouasNovember 12, 2016
    Nice burgers but kind of overpriced. Hey it is Palo Alto though !
  • Doug B.
    Doug BaerAugust 20, 2016
    Ask about the burger of the month.
  • Tom J.
    Tom JacksonJune 10, 2016
    Been here 5+ times
    Burgers burgers and more burgers. Order a starter of half fries and half onion rings
  • Charles S.
    Charles SandersJune 3, 2016
    Sweet potato fries are delicious
  • Janus R.
    Janus RasmussenApril 25, 2016
    Their veggie build your own burger is awesome! Great flavors and all the toppings you can imagine!
  • Gowri Shankar
    Gowri ShankarApril 24, 2016
    Anaheim jack and sweet potato fries
  • Karolina 🐙
    Karolina 🐙March 27, 2016
    The food was great but the service not so much. They run out of cashews for my salad and instead of telling me, they served it without. They also forgot half of my order.
  • Devdatta G.
    Devdatta GangalFebruary 23, 2016
    Terrific food here!
  • heidi h.
    heidi harmanDecember 31, 2015
    Great design-your-own burgers!
  • Manny S.
    Manny SamDecember 24, 2015
    The chicken sandwich is delicious
  • Sherry L.
    Sherry LiDecember 19, 2015
    Solid burgers. I like the make your own ones since they have so many sauce and topping options.
  • M T.
    M TDecember 18, 2015
    Everything is awesome here! The milkshakes are great and the service is outstanding. The waitstaff is fantastic. A little bit slow but totally worth it!!! 🍔 Would definitely come again!
  • Mahir K.
    Mahir KurtNovember 6, 2015
    Great burgers and pommes frites..!
  • Vivian V.
    Vivian VoOctober 12, 2015
    There's vegan options here
  • Andrew  "drunkenkorean" K.
    Sweet potato fries. Done right.
  • Adam W.
    Adam WJuly 25, 2015
    Favorite "make your own burger" place. Sweet potato fries!
  • Armelle G.
    Armelle GoreuxJune 10, 2015
    Burgers and shakes are delicious! Careful, service is slow though
  • College Hunks H.
    Come hungry best burger in the bay area! Guacamole on the burger is a must!
  • SPQR
    SPQRMay 15, 2015
    Great burgers! Love the "build your own" format
  • Lenny L.
    Lenny LesserApril 25, 2015
    Been here 5+ times
    Sit at counter if you want to watch a game.
  • Renee T.
    Renee TeefiveApril 22, 2015
    Been here 10+ times
    Great burgers, chicken burgers and vegetarian burgers too. Be sure to get the fries!
  • Island Bruin
    Island BruinApril 4, 2015
    Ask about the special burger of the month.
  • Laurissa
    LaurissaMarch 24, 2015
    Love the gluten free burger! And the garlic aioli was delicious.
  • Alex M.
    Alex MillerFebruary 27, 2015
    The 50/50 with sweet potato fries and onion strings is a must
  • Veronica C.
    Veronica CaglioFebruary 24, 2015
    Try the apricot sauce, it's amazing
  • isaac g.
    isaac garzaFebruary 21, 2015
    The hamburger meat is delicious! I reccomend to take the hamburger with a milkshake!
  • Mohsin A.
    Mohsin AmjedFebruary 11, 2015
    Awesome organic burgers that leave you happy
  • Greg
    GregJanuary 15, 2015
    The UNIX of burger joints. Even if you shouldn't, they'll still let you do it.
  • David ☕️ K.
    David ☕️ KleinNovember 29, 2014
    Been here 10+ times
    Try putting pineapple on your burger. Trust me.
  • Woods B.
    Woods BuckleyNovember 6, 2014
    The bison burger really good! Also sweet potato fries onion ring combo is critical, decent selection of beers
  • Thomas H.
    Thomas HolstOctober 10, 2014
    Good value for money and perfect service
  • Chris H.
    Chris H.September 28, 2014
    They have Devil's Canyon on tap. Try the Scotch Ale.
  • Marc R.
    Marc R?erSeptember 22, 2014
    Been here 5+ times
    One of the best burger places in the area, order fries and customize your burger
  • Adelia R.
    Adelia RahimSeptember 19, 2014
    The wagyu burgers! Lookout for the specials too. The milkshakes are delicious!
  • Carl Johan R.
    Carl Johan RisingAugust 30, 2014
    The fries are a bit too thin, but the burgers are spitzen.
  • Mateusz Amĸðcz B.
    Make your own burger!
  • Michael T.
    Michael TchouAugust 10, 2014
    Been here 10+ times
    The Bison burger is worth the extra cost and the guacamole here is excellent. Sweet potato fries are thin and crispy with an excellent dipping sauce.
  • Alan Y.
    Alan YouAugust 10, 2014
    The build-your-own burgers are great, but don't forget the onion strings and sweet potato fries.
  • Spencer W.
    Spencer WiseAugust 7, 2014
    Bacon and guacamole cheeseburger. So good. As are their sweet potato fries!
  • Gabe S.
    Gabe SumnerAugust 6, 2014
    Parmesan herb fries
  • Alyssa F.
    Alyssa FooteJuly 17, 2014
    Get the sweet potato fries and a birthday cake shake while you let the reality of type II diabetes sink in.
  • Phoebe V.
    Phoebe VenkatJune 17, 2014
    Get four-way side (shoestring fries, sweet potato fries, onion rings and fries pickle chips
  • Emily A.
    Emily AllenderMay 29, 2014
    Instead of everybody getting their own sides, get a big basket to share -- you get a bit more for less money!
  • Daniel S.
    Daniel SalinasApril 21, 2014
    The onion strings are delicious but not that good for dipping. The pro move is to get shoestring fries and a sauce flight!
  • G.E. A.
    G.E. AndersonMarch 24, 2014
    Been here 25+ times
    Worst customer service I've ever experienced tonight when they made me and my 7-year-old wait an hour for a plain cheeseburger in the takeout line. The cashier told us it would take 10-15 minutes.
  • Uber SV
    Uber SVNovember 20, 2013
    Be sure to show your Uber receipt to receive a free appetizer during #SVLOVESuberX Week (Nov 25-Dec 1)
  • Ashutosh A.
    Ashutosh AgarwalNovember 8, 2013
    Try the Veggie burger with 2/3 lb patty - comes in the form of 2 patties, so one for each side of the bun !
  • RJ C.
    RJ CastanedaOctober 26, 2013
    Great food but the worst service ever. You'll be seated and then wait about 5-10 minutes before a waiter comes to your table. Hasn't improved in the several times I've been here since they've opened.
  • Renee B.
    Renee BudakOctober 8, 2013
    You can create your burger just the way you like it.
  • Swati S.
    Swati SinhaSeptember 20, 2013
    Onion rings and Sweet Potato fries
  • Mason M.
    Mason MasonbigrSeptember 11, 2013
    Fun place to bring a family
  • Mason M.
    Mason MasonbigrSeptember 11, 2013
    I like the chicken on top of a salad instead of on a bun.
  • Diane H.
    Diane HoelterSeptember 11, 2013
    There are FREE $5 gifts to The Counter Palo Alto, courtesy of NFL 49ers Football player, Vernon Davis! Get them while they last! http://yiftee.com/vernon_sweepstakes Read more
  • BL D.
    BL DigitalJuly 31, 2013
    worldclass burger
  • Pascal F.
    Pascal FantouJuly 31, 2013
    the guacamole is delicious
  • Curt Simon H.
    Curt Simon HarlinghausenJuly 31, 2013
    Been here 5+ times
    Try the 2/3 Lb Bison Burger With Bacon And Guacomole - YES
  • Curt Simon H.
    Curt Simon HarlinghausenJuly 31, 2013
    Been here 5+ times
    Try the French Fries
  • Curt Simon H.
    Curt Simon HarlinghausenJuly 31, 2013
    Been here 5+ times
    Try the Sweet potato fries - Wow - love'm
  • Diane B.
    Diane BarreraJuly 5, 2013
    Be sure to try the sweet potato fries.
  • Jeff M.
    Jeff MenendezJune 29, 2013
    They also offer gluten free buns.
  • Karina G.
    Karina GMJune 24, 2013
    Parmesan garlic aioli fries are delicious!
  • Deepti
    DeeptiJune 9, 2013
    Java Caramel Malt is super awesome..
  • Danny
    DannyApril 7, 2013
    Shit was amazin
  • T W.
    T WMarch 10, 2013
    Been here 5+ times
    Try the 50/50 fries - great combos!
  • G.E. A.
    G.E. AndersonFebruary 28, 2013
    Been here 25+ times
    Word to the wise: Make sure you use the bathroom before going to the Counter, as the facilities here could use a total makeover. The food, however, is excellent.
  • Navin I.
    Navin IyengarFebruary 11, 2013
    Order half-fries, half-onion rings. Otherwise you might go home with a tummy-ache ;)
  • Curt Simon H.
    Curt Simon HarlinghausenFebruary 6, 2013
    Been here 5+ times
    Try the 50/50 Crispy Fries & Sweet Potato Fries
  • Curt Simon H.
    Curt Simon HarlinghausenFebruary 6, 2013
    Been here 5+ times
    Try the Bison Cheeseburger
  • Rohini J.
    Rohini JalanJanuary 21, 2013
    The veggie burger is outstanding! Even better than the meat ones.
  • Matthew C.
    Matthew ClaypotchJanuary 7, 2013
    Been here 10+ times
    Have you been here before?
  • Brian M.
    Brian MonroeDecember 21, 2012
    Been here 100+ times
    Get the Parmesan Cheese Fries. They are great!
  • Shai M.
    Shai M.December 2, 2012
    Best thing ever is the Trifecta with Ham, well toasted, and chipotle sauce on the side. Amazing!
  • Oliver K.
    Oliver KNovember 13, 2012
    Great burgers. Even for vegetarians.
  • Federico I.
    Federico IriberryNovember 7, 2012
    Best burgers in the bay area!! Ask dessert for two!! Always ask for avocado as a toping!!
  • Kenan A.
    Kenan AtalayOctober 31, 2012
    Delicious!
  • Jeff P.
    Jeff PenmanOctober 24, 2012
    Been here 5+ times
    I like the hamburgers.
  • I Have Food Envy
    I Have Food EnvyOctober 19, 2012
    Try the Ginger Mango Margarita
  • Ariel Z.
    Ariel ZachSeptember 30, 2012
    Been here 10+ times
    Saturday night there is full service outdoors (usually it's take away service) and the heaters are on.
  • Anya C.
    Anya ChernyshovaSeptember 18, 2012
    Sweet potato fries are a must, ask for a small if by yourself. 1/3 lb beef is a lot, but leftover burger is just as good the next day. Good wine & beer, and awesome desserts, too (malts are great)!
  • Dennis D.
    Dennis DomingoAugust 2, 2012
    Try the 50/50
  • Brian B.
    Brian BehnkeJune 22, 2012
    Try the Turkey Bacon Burger On Pretzel Bun
  • Brian B.
    Brian BehnkeJune 22, 2012
    Try the Sweet potato fries
  • Jon G.
    Jon GosierJune 4, 2012
    Try the 50/50 Garlic Parmesan / Sweet Potato Fries
  • Andrew R.
    Andrew RichMay 24, 2012
    Been here 25+ times
    Fantastic turkey burger!
  • Omer Z.
    Omer ZachMay 21, 2012
    Been here 25+ times
    Some of the best burgers and fries I've had in the Bay Area. Go for onion strings or fried egg (or the hard-boiled ones) on your burger, and try the 50-50 of regular and sweet potato fries.
  • Omer Z.
    Omer ZachMay 11, 2012
    Been here 25+ times
    Regular and sweet potato fries are amazing and they have the only onion strings in the world that I actually like. The shakes are really good too but I prefer to save room for the rest.
  • Erdal K.
    Erdal KöroğluApril 27, 2012
    Great Beef burger ..!!!
  • Robbie A.
    Robbie AllanMarch 17, 2012
    Some of the best sweet potato fries in the business
  • Micayla B.
    Micayla BrewsterMarch 13, 2012
    Been here 10+ times
    Their sweet potato fried are delicious- but only when eaten in the restaurant. When you get them to go, they're usually really soggy.
  • Maria G.
    Maria GrinevaMarch 12, 2012
    Been here 5+ times
    Radio is always too loud
  • Arno G.
    Arno GrigorianMarch 11, 2012
    Bison Burger with Avocado and Artichoke Hearts is hella good. Also add sprouts on Honey Wheat Bun!!!!
  • Christine B.
    Christine BarryMarch 9, 2012
    Try the chocolate peanut butter shake!!!
  • Casey Lynn J.
    Casey Lynn JensenFebruary 18, 2012
    Oh mylanta! Try the GUACAMOLE!! So amazing, as an addition to ANY burger.
  • BigSur M.
    BigSur MilinFebruary 14, 2012
    Home of the custom 1lb Burger. Any way you want it.
  • ✈Tom S.
    ✈Tom Spano®February 8, 2012
    Been here 5+ times
    The Mahi Mahi market special is fantastic!
  • Ron v.
    Ron van ZuylenFebruary 2, 2012
    Build a ridiculous custom burger here. Popular? Check. Chain? Check. Overpriced? Check. I'm all in...
  • Geetanjali C.
    Geetanjali CDecember 31, 2011
    The roasted green chilies are more sweet than spicy.
  • Arturo P.
    Arturo PerezDecember 29, 2011
    Been here 10+ times
    Never come eat at lunch time the wait to get your food is ridiculous !!!!
  • Tori D.
    Tori DraegerDecember 20, 2011
    Okay food, lame service. I hate being rushed & the waiter did just that, the waitress tried to sit us btwn 2 babies on a date, got my food then appetizer, then drink, all mixed up. Not worth the $.
  • Robin T.
    Robin TafelDecember 15, 2011
    If you are a pickle lover you should try the dill pickle chips!
  • Ricky Y.
    Ricky YeanDecember 1, 2011
    Been here 5+ times
    Say hi to Antoine Dodson, he works here. Hide yo kids, hide yo wife!
  • Rohit K.
    Rohit KumarNovember 23, 2011
    Try any of their fries. Best burgers in south bay. They have a take out section too. Can get really busy
  • Clara D.
    Clara DNovember 21, 2011
    Perfect place for a first date
  • Sierra S.
    Sierra Simpson-DworschakNovember 2, 2011
    Who doesn't love create your own burgers and cocktails?
  • Jennifer J.
    Jennifer JergensOctober 5, 2011
    Love creating my own burger :)
  • Monique Z.
    Monique ZiesenhenneSeptember 12, 2011
    Liked it, didn't love it. Hip burgers, high prices. Read more
  • Nathan K.
    Nathan KwokSeptember 10, 2011
    Been here 5+ times
    The onion strings are my favorite!
  • Nathan K.
    Nathan KwokSeptember 10, 2011
    Been here 5+ times
    Love the shoestring fries!
  • Heather S.
    Heather SchmeltzerAugust 20, 2011
    Been here 5+ times
    Get the sweet potato fries, but don't eat the sauce -it's not gluten free!
  • Spencer S.
    Spencer SchoebenAugust 15, 2011
    Been here 10+ times
    I love their veggie burgers. They also have some pretty creative shake of the months.
  • onurco
    onurcoAugust 11, 2011
    Been here 5+ times
    The best onion rings ever!!!
  • Marissa L.
    Marissa LouieAugust 6, 2011
    Get the veggie burger and sweet potato fries. The best!
  • Elyse P.
    Elyse PMay 30, 2011
    Veggie burger is great!
  • Stephen T.
    Stephen TseMay 30, 2011
    best burger and milkshake
  • Craig S.
    Craig ShermanMay 6, 2011
    Great for kids - sports on huge TVs, grilled cheese sandwiches if they don't eat burgers.
  • Rene P.
    Rene PinnellMay 4, 2011
    Good food but bring earplugs because the music they play sucks.
  • Gilt City
    Gilt CityApril 29, 2011
    With four types of patties, 12 types of cheese, 33 toppings, 21 sauces and six types of bun, exactly 312,120 different burgers combos are possible. (House-made guac and tangy tzatziki are two faves.)
  • Antone N.
    Antone NemMarch 20, 2011
    The new pretzel bums are to die for! If they don't have them, walk out and tell them to call you when they do!
  • Antonio S.
    Antonio SilveiraFebruary 22, 2011
    Free WiFi from the Starbucks next door :-)
  • Foodspotting
    FoodspottingJanuary 14, 2011
    Try the Burger
  • Zack W.
    Zack WurtzNovember 24, 2010
    Such good burgers+parmesan fries. Sit at the bar- bartender might give you a free milkshake.
  • Eric M.
    Eric MitchellNovember 4, 2010
    Been here 10+ times
    great food. they don't have free wifi here but the next door starbucks does so just jump on that one.
  • Sandeep C.
    Sandeep ChandanaAugust 27, 2010
    brilliant....very hard to eat....super delicious...make your own burgers..
  • Eric A.
    Eric AngAugust 4, 2010
    Not a bad place, be careful though it can get quite busy. There is parking in the back on Birch and S. California Ave.
  • Charlotte W.
    Charlotte WillnerJuly 6, 2010
    Been here 5+ times
    Sweet potato fries are excellent.
  • Eric M.
    Eric MitchellJune 19, 2010
    Been here 10+ times
    Ask them about the loyalty bucks program. Sign up and get free items. I'm enjoying my free sweet potato fries right now.
  • Eric M.
    Eric MitchellJune 19, 2010
    Been here 10+ times
    Get the devil's canyon beer. Very good and brewed in Belmont.
  • Tristan
    TristanMay 22, 2010
    Been here 10+ times
    Try the milkshakes here. So good. Calories FTW!
  • Sanket A.
    Sanket AmberkarMarch 21, 2010
    probably the best burgers you will find on the penninsula. Highly recommend the 50-50 ( onion strings & sweet potato fries) while you wait.
  • Glennia C.
    Glennia CampbellMarch 14, 2010
    Been here 5+ times
    Ask for the 3-way (onion strings, sweet fries + reg fries). Not on the menua.
  • Frank S.
    Frank SchellenbergMarch 14, 2010
    Been here 10+ times
    Love those sweet fries!
  • Colin R.
    Colin RFebruary 24, 2010
    Veggie burger is vegan and fries/rings are ultra dank!
  • Joon L.
    Joon LeeJanuary 4, 2010
    Been here 10+ times
    Sweet potato is awesome!!!
  • Eyal O.
    Eyal OphirDecember 23, 2009
    The veggie patties are made in-house and are very good.
  • Karen A.
    Karen AmesJuly 29, 2009
    try the sweet potato fries! it's sooo tasty!
  • Peter R.
    Peter RobinettMay 29, 2009
    Get the 50/50 of sweet potato fries and onion strings. Enjoy with the provided sauces.
  • Gustavo B.
    Gustavo BerocanOctober 13, 2014
    Hamburguer de bisão! Coma antes que estejam extintos!
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