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The Gwen, a Luxury Collection Hotel, Chicago

Hotel
Streeterville, Chicago
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7.6/10
148
ratings
  • Jeffrey-Ryan B.
    "Very convenient access to the L and Amtrak Station and Michigan Ave."(3 Tips)
    Kulvir G.
    "Make sure to get a room with a seperate tub and shower."(2 Tips)
    Pedigree Brand
    "This Michelin-recommended hotel welcomes dogs 40 lbs."(3 Tips)
    David T.
    "Best room in the hotel with a giant terrace overlooking the city."(6 Tips)
56 Tips and reviews
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  • outdoor seating
  • michigan ave
  • scenic views
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  • Brian S.
    Brian StraussMarch 9, 2016
    Excellent hotel. Better than a Westin, nicer towels, better rooms, Bose home theater in rooms. When I complemented them on the apples in the gym they sent me a fruit basket.
  • Carlos L.
    Carlos LopezOctober 18, 2016
    Been here 10+ times
    Super centric location !! Great city views. Rooms are comfortable and clean. They have a Bose sound system in each room, very nice! Perfect for business trips or vacation.
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 21, 2013
    This is my favorite property in the US and if can be a tad pricey on weekends but worth it for a weekend trip. Very convenient access to the L and Amtrak Station and Michigan Ave. and Wonderful rooms!
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 21, 2013
    Make sure you book a room online even if for that night as the rate at check-in is usually $150 more without a reservation. Use the App to make a reservation easily xx
  • Mitchell S.
    Mitchell SJanuary 7, 2014
    One of the few hotels that welcomes dogs. Echo Limousine (773-774-1074) also welcomes dogs, and is the only car service I found that does not charge extra for dogs. Reasonable rates, $60 from O'Hare.
  • Shpak I.
    Shpak IrinaOctober 20, 2014
    The room is spacious, but looks old, no design to it. The toilet got clogged once, and the water would not stop running. Thin walls, noise from the hall and neighbor room were loud! The food is great!
  • Herman S.
    Herman SimSeptember 1, 2012
    Been here 5+ times
    Great customer service. Would recommend this hotel for any first time travellers and foodies to chicago. Will be staying here again my next visit
  • Ladybug W.
    Ladybug WilliamsAugust 8, 2012
    The best hotel ever. Staff is great, service great, everything about the hotel was fantastic. Looking forward to my nxt stay.
  • M W.
    M WMarch 6, 2010
    Been here 10+ times
    Lovely hotel in great location. Rooms are quiet and serene with nice amenities. Summer patio is open with live music and cocktails. Location can't be beat, linked to mall that exits onto Michigan Ave. Read more
  • David T.
    David ThompsonJune 26, 2012
    Been here 5+ times
    If you are a Hilton Honors member ask for an upgrade to room 1609. Best room in the hotel with a giant terrace overlooking the city.
  • Adora H.
    Adora HagueMay 19, 2013
    I love the room very quiet. Freindly staff. Breakfast selection should be improved.
  • Pedigree Brand
    Pedigree BrandNovember 10, 2011
    This Michelin-recommended hotel welcomes dogs 40 lbs. or under. There is no pet service fee, but you’ll have to sign a pet waiver. Bowl and leash will be provided by the hotel.
  • AmyJo W
    AmyJo WJanuary 24, 2014
    Really nice hotel, spacious room, great toiletries! Perfect location for downtown shopping &dining!
  • Shane G.
    Shane GallagherSeptember 1, 2013
    If you do self parking you only have 24 to exist the garage before they start charging you per house because the garage is operated my a third party.
  • Sherri S.
    Sherri SouzaAugust 26, 2015
    Great hotel in downtown on Magnificent Mile. Upscale rooms with scented pillows to help you unwind, relax or recover!
  • Phil E.
    Phil EdgeOctober 30, 2013
    MAKE SURE you seek out Eddie at the bar and take his recommendations for steak and/or seafood.
  • Maya R.
    Maya RubalcabaJuly 21, 2011
    Try the watermelon salad, great for summer on the outdoor patio! Also have a good white wine sangria Read more
  • Ryan H.
    Ryan HarmonNovember 1, 2010
    This is the place to be on Michigan Ave. Great location, better staff, fantastic rooms. However, hit it up on Hotwire and save 50%
  • ❤️🐝Nhag .
    Check the bar for a good service and dry martini. Sergio n co will look after u. Guess where he is from! :)
  • B
    BMay 1, 2014
    Room service dining was very good. Excellent service all around.
  • Reem H.
    Reem HalawaniJune 7, 2014
    Luxury, easy access to magnificent mile, navy pier and the lovely free seasonal trolley
  • Rick M.
    Rick MurrayAugust 22, 2012
    Been here 5+ times
    The rooftop bar is better - and a lot less of a scene - than the Wit... Great vibe.
  • MasterCard
    MasterCardAugust 6, 2012
    The Terrace Rooftop has one of the most stunning views of Chicago. Priceless.
  • @palmerlaw
    @palmerlawAugust 24, 2012
    Been here 25+ times
     Jogger? It's .5 miles to Lake Shore Dr. See custom jogging map from hotel for run routes 2-11 miles. 
  • Ignacio
    IgnacioMarch 17, 2015
    Been here 5+ times
    Great hotel, great location. Close to everything, and it wasn't expensive.
  • Coats
    CoatsNovember 7, 2011
    Been here 10+ times
    Best hotel in the city. Ask for an executive suite. You won't be disappointed!
  • Ethan A.
    Ethan AdamsDecember 23, 2015
    Great place for events! Tracey did a great job helping us host our huge community event.
  • Brooke O.
    Brooke OssenkopMay 5, 2011
    Been here 10+ times
    Sleep menu with h20 products and pillows is a must! Free Internet and huge baths!
  • IT Roadmap Chicago, 3/21, Donald Stephens Cnvn Ctr
    IT Roadmap will be returning to the Donald E. Stevens Convention Center on Wednesday, March 21, 2012.Learn More: http://www.itroadmap.net/Chi121
  • Jim M.
    Jim MurthaJanuary 29, 2013
    Good location. Just a few blocks from pier and shopping (I'd you like that?)
  • Nicole I.
    Nicole Immel-PorterOctober 31, 2012
    Been here 5+ times
    Great hotel and there's an elavator that goes right into Nordstrom.
  • Gabriela P.
    Gabriela PriorMay 30, 2014
    2nd time here. Great days! Highly recommend the healthy breakfast.
  • Shane G.
    Shane GallagherAugust 31, 2013
    King superior rooms have a great bathroom with separated tubs and shower.
  • Kulvir G.
    Kulvir GillFebruary 15, 2012
    Make sure to get a room with a seperate tub and shower.
  • Eric G.
    Eric GuizzettiAugust 9, 2011
    Nice hotel but no pool or hot tub!:-/ if your looking for those stay elsewhere
  • Brad R.
    Brad RuiterNovember 23, 2009
    Great hotel ... comfortable and the bartender will always remember what you were drinking even if you come back 2 hours later
  • Uber Chicago ..
    Uber Chicago .September 19, 2013
    Look out for a sweet giveaway on our @Uber_CHI Twitter and Instagram during Uber Chicago's CHILOVESuberX, 9/20-9/22.
  • Dorian D.
    Dorian DickinsonJanuary 27, 2010
    Been here 5+ times
    Great rooms, large flat-screens, great amenities, great service, outstanding hospitality.
  • Josh R.
    Josh RappoportMay 30, 2010
    Fantastic hotel with great service and a central downtown location.
  • Glenn A.
    Glenn AndersonFebruary 11, 2012
    When you're in Chicago make sure you stay at the Conrad!
  • Michelle J.
    Michelle JAugust 4, 2011
    Great location, especially if you like shopping.
  • S P.
    S PJanuary 28, 2016
    Good location, service and amenities.
  • Mark P.
    Mark PalaceJanuary 16, 2012
    Taxi drops you off on street level..reception on second floor:-)
  • kate s.
    kate shayOctober 19, 2013
    I dig the free wifi - thanks Conrad!
  • Kelly
    KellyAugust 16, 2016
    Currently a "lobby hotel", but rooms soon to undergo renovation. Only the 3rd hotel I've walked out of...
  • Dan F.
    Dan FetznerMarch 4, 2016
    Was supposed to have a room with a king bed, instead got a room with a full size (not even a queen). Their attempt to make up for it was free breakfast. No thanks, won't ever be back.
  • Stefanie G.
    Stefanie GrilleMay 1, 2010
    Been here 5+ times
    Great staff at the hotel bar...first time to Chicago and this hotels location in perfect!
  • Sam K.
    Sam KirklandAugust 13, 2014
    Been here 5+ times
    Best hotel in chicago
  • Peter B.
    Peter BeaumontJuly 12, 2013
    Best bed I have ever slept in.
  • Himmad K.
    Himmad KhanMarch 10, 2013
    Been here 5+ times
    Room 1101 has two full bathrooms.
  • Justin M.
    Justin MOctober 17, 2010
    Try the free hot cocoa in the lobby from 3pm to 5pm.
  • Gloria H.
    Gloria HurtadoJanuary 31, 2010
    If you're only staying one night park in the ramp across the street. It's cheaper!
  • Kerry B.
    Kerry BowlerSeptember 22, 2012
    Robert Mackey Fundraiser...great event!
  • GREGG S.
    GREGG SANFORDOctober 10, 2012
    Awesome views
  • Michelle
    MichelleNovember 3, 2011
    Avoid any room number ending in 28. Bad view of building exterior walls+ too close to elevators.
  • Tunc T.
    Tunc TanMay 9, 2013
    Sokak girişinden odaya ulaşım biraz karışık
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