Starwood Preferred Guest® (SPG)

The Gwen

Hotel · Near North Side
521 N Rush St (Grand Avenue & Illinois Street), Chicago, IL 60611, United States
Credit Cards:
Yes (incl. MasterCard & American Express)

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  • What you need to know
    Jeffrey-Ryan B.
    "Very convenient access to the L and Amtrak Station and Michigan Ave."(3 Tips)
    Sherri S.
    "Great hotel in downtown on Magnificent Mile."(2 Tips)
    Brooke O.
    "Sleep menu with h20 products and pillows is a must!"(2 Tips)
    Kulvir G.
    "Make sure to get a room with a seperate tub and shower."(2 Tips)
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54 tips and reviews.

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  • outdoor seating
  • magnificent mile
  • michigan ave
  • sleep menu
  • spacious rooms
  • breakfast food
  • comfortable
  • cocktails
  • scenic views
  • hotel
  • watermelon salad
  • wifi
  • live music
  • fancy
  • chocolate mousse
  • quiet
  • coffee
  • pillows
  • staff
  • amenities
  • Sherri S.

    Great hotel in downtown on Magnificent Mile. Upscale rooms with scented pillows to help you unwind, relax or recover!

    Sherri Souza · August 26
  • Ignacio

    Great hotel, great location. Close to everything, and it wasn't expensive.

    Ignacio · March 17
  • Shpak I.

    The room is spacious, but looks old, no design to it. The toilet got clogged once, and the water would not stop running. Thin walls, noise from the hall and neighbor room were loud! The food is great!

    Shpak Irina · October 20, 2014
  • Sam K.

    Best hotel in chicago

    Sam Kirkland · August 13, 2014
  • Reem H.

    Luxury, easy access to magnificent mile, navy pier and the lovely free seasonal trolley

    Reem Halawani · June 7, 2014
  • Gabriela P.

    2nd time here. Great days! Highly recommend the healthy breakfast.

    Gabriela Prior · May 30, 2014
  • B

    Room service dining was very good. Excellent service all around.

    B · May 1, 2014
  • AmyJo W

    Really nice hotel, spacious room, great toiletries! Perfect location for downtown shopping &dining!

    AmyJo W · January 24, 2014
  • Mitchell S.

    One of the few hotels that welcomes dogs. Echo Limousine (773-774-1074) also welcomes dogs, and is the only car service I found that does not charge extra for dogs. Reasonable rates, $60 from O'Hare.

    Mitchell S · January 7, 2014
  • Phil E.

    MAKE SURE you seek out Eddie at the bar and take his recommendations for steak and/or seafood.

    Phil Edge · October 30, 2013
  • Jeffrey-Ryan B.

    Make sure you book a room online even if for that night as the rate at check-in is usually $150 more without a reservation. Use the App to make a reservation easily xx

    Jeffrey-Ryan B. · October 21, 2013
  • Jeffrey-Ryan B.

    This is my favorite property in the US and if can be a tad pricey on weekends but worth it for a weekend trip. Very convenient access to the L and Amtrak Station and Michigan Ave. and Wonderful rooms!

    Jeffrey-Ryan B. · October 21, 2013
  • kate s.

    I dig the free wifi - thanks Conrad!

    kate shay · October 19, 2013
  • Uber Chicago ..

    Look out for a sweet giveaway on our @Uber_CHI Twitter and Instagram during Uber Chicago's CHILOVESuberX, 9/20-9/22.

    Uber Chicago . · September 19, 2013
  • Shane G.

    If you do self parking you only have 24 to exist the garage before they start charging you per house because the garage is operated my a third party.

    Shane Gallagher · September 1, 2013
  • Shane G.

    King superior rooms have a great bathroom with separated tubs and shower.

    Shane Gallagher · August 31, 2013
  • Peter B.

    Best bed I have ever slept in.

    Peter Beaumont · July 12, 2013
  • Adora H.

    I love the room very quiet. Freindly staff. Breakfast selection should be improved.

    Adora Hague · May 19, 2013
  • ❤️🐝Nhag H.

    Check the bar for a good service and dry martini. Sergio n co will look after u. Guess where he is from! :)

  • Himmad K.

    Room 1101 has two full bathrooms.

    Himmad Khan · March 10, 2013
  • Jim M.

    Good location. Just a few blocks from pier and shopping (I'd you like that?)

    Jim Murtha · January 29, 2013
  • Nicole I.

    Great hotel and there's an elavator that goes right into Nordstrom.

    Nicole Immel-Porter · October 31, 2012
  • GREGG S.

    Awesome views

    GREGG SANFORD · October 10, 2012
  • Kerry B.

    Robert Mackey Fundraiser...great event!

    Kerry Bowler · September 22, 2012
  • Herman S.

    Great customer service. Would recommend this hotel for any first time travellers and foodies to chicago. Will be staying here again my next visit

    Herman Sim · September 1, 2012
  • @palmerlaw

     Jogger? It's .5 miles to Lake Shore Dr. See custom jogging map from hotel for run routes 2-11 miles. 

    @palmerlaw · August 24, 2012
  • Rick M.

    The rooftop bar is better - and a lot less of a scene - than the Wit... Great vibe.

    Rick Murray · August 22, 2012
  • Ladybug W.

    The best hotel ever. Staff is great, service great, everything about the hotel was fantastic. Looking forward to my nxt stay.

    Ladybug Williams · August 8, 2012
  • MasterCard

    The Terrace Rooftop has one of the most stunning views of Chicago. Priceless.

    MasterCard · August 6, 2012
  • David T.

    If you are a Hilton Honors member ask for an upgrade to room 1609. Best room in the hotel with a giant terrace overlooking the city.

    David Thompson · June 26, 2012
  • Kulvir G.

    Make sure to get a room with a seperate tub and shower.

    Kulvir Gill · February 15, 2012
  • Glenn A.

    When you're in Chicago make sure you stay at the Conrad!

    Glenn Anderson · February 11, 2012
  • Mark P.

    Taxi drops you off on street level..reception on second floor:-)

    Mark Palace · January 16, 2012
  • IT Roadmap Chicago, 3/21, Donald Stephens Cnvn Ctr

    IT Roadmap will be returning to the Donald E. Stevens Convention Center on Wednesday, March 21, 2012.Learn More:

  • Pedigree Brand

    This Michelin-recommended hotel welcomes dogs 40 lbs. or under. There is no pet service fee, but you’ll have to sign a pet waiver. Bowl and leash will be provided by the hotel.

    Pedigree Brand · November 10, 2011
  • Coats

    Best hotel in the city. Ask for an executive suite. You won't be disappointed!

    Coats · November 7, 2011
  • Michelle

    Avoid any room number ending in 28. Bad view of building exterior walls+ too close to elevators.

    Michelle · November 3, 2011
  • Conrad C.

    The Sleep Menu includes a variety of dreamy selections such as custom pillows, sleep elixirs, night caps, sleep techechnology, H20 treatments, over-night hydration and sleep amenities. Read more

    Conrad Chicago · October 3, 2011
  • Conrad C.

    Complimentary bottled water and towels for runners at the Rush Street entrance each morning from 6am-8am

    Conrad Chicago · October 3, 2011
  • Conrad C.

    Complimentary morning coffee & tea service (5th floor lobby)

    Conrad Chicago · October 3, 2011
  • Conrad C.

    Complimentary guestroom internet access and complimentary remote Wifi printing from guestroom.

    Conrad Chicago · October 3, 2011
  • Eric G.

    Nice hotel but no pool or hot tub!:-/ if your looking for those stay elsewhere

    Eric Guizzetti · August 9, 2011
  • Michelle J.

    Great location, especially if you like shopping.

    Michelle J · August 4, 2011
  • Maya R.

    Try the watermelon salad, great for summer on the outdoor patio! Also have a good white wine sangria Read more

    Maya Rubalcaba · July 21, 2011
  • Brooke O.

    Sleep menu with h20 products and pillows is a must! Free Internet and huge baths!

    Brooke Ossenkop · May 5, 2011
  • Ryan H.

    This is the place to be on Michigan Ave. Great location, better staff, fantastic rooms. However, hit it up on Hotwire and save 50%

    Ryan Harmon · November 1, 2010
  • Justin M.

    Try the free hot cocoa in the lobby from 3pm to 5pm.

    Justin M · October 17, 2010
  • Josh R.

    Fantastic hotel with great service and a central downtown location.

    Josh Rappoport · May 30, 2010
  • Stefanie G.

    Great staff at the hotel bar...first time to Chicago and this hotels location in perfect!

    Stefanie Grille · May 1, 2010
  • M W.

    Lovely hotel in great location. Rooms are quiet and serene with nice amenities. Summer patio is open with live music and cocktails. Location can't be beat, linked to mall that exits onto Michigan Ave. Read more

    M W · March 6, 2010

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