The Home Depot

The Home Depot

Hardware Store and Construction & Landscaping
Bedford-Stuyvesant, Brooklyn
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5.7/10
513
ratings
  • Stephanie M.
    "Other Home Depots give them away for free when you buy paint."(8 Tips)
    Kevin
    "Big difference... Travel if it's that's serious!"(2 Tips)
    Ryan K.
    "if you can, go to any other Home Depot on the planet."(2 Tips)
    Diablo
    "helpful service today"(5 Tips)
66 Tips and reviews
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  • Melissa L.
    Was disappointed in the plant selection here. Other than that it's pretty decent.
  • Elysia M.
    Elysia MannJanuary 11
    They have ...most things, but don't expect much assistance
    Upvoted Jun 13
  • Arvid E.
    Arvid EngeNovember 30, 2016
    Worst service ever. This place is not interested in buiseness
  • Lisa
    LisaJuly 8, 2016
    Been here 5+ times
    Jessica....hunt her down & find this knowledgeable young lady. She uses a mix of real experience & store branding. Great customer service. Makes it worth the trip.
  • Sam O.
    Sam OriachMay 30, 2016
    Bought an AC window unit from here and it didn't work. Had to return it the next day.
  • EKO H.
    EKO HomesApril 24, 2016
    Been here 50+ times
    The attitudes in this place just make you want to take you money and put it somewhere else... These folks mostly suck if you need help finding or reaching items. 😷
    Upvoted Jun 15
  • Umoja E.
    Umoja EventplannerFebruary 2, 2016
    Service usually sucks but the last couple of visits have been really good experiences. Customer service is getting better.
  • Alex Q.
    Alex QuickOctober 31, 2015
    bring lunch and a good sense of humor
  • Kimmie O.
    Kimmie OhhOctober 11, 2015
    The employees are really friendly here!
  • Chris B.
    Chris BanuchiSeptember 30, 2015
    Don't expect a single employee to be polite or helpful. The WORST staff here. At least a dozen eye rolling, rude, moody, idiots working here when I shopped.
  • Julius T.
    Julius TarngSeptember 20, 2015
    It gets points for existing and having wood but like the worst place. If you Uber make sure to text them to say you're at HD or they could end up in gated in the weird school turnaround
  • Courtney K.
    Courtney KleinMarch 24, 2015
    The staff is either warm or cold, never inbetween.
  • Peter E.
    Peter EsveldMarch 17, 2015
    Best avoided if possible. There's a Lowes in Gowanus.
  • Stephanie M.
    Stephanie MassineJanuary 1, 2015
    Been here 25+ times
    The customer service has been better recently, minus the paint counter. They don't have any paint stirrers which is ridiculous. Other Home Depots give them away for free when you buy paint.
  • Brownstone Living NYC
    Brownstone Living NYCOctober 23, 2014
    Been here 10+ times
    Easy access for people in Bedstuy w/o cars.. Bringing home big, bulky supplies take one of the private vans, they help you load on and off for a very affordable price.
  • Deshannay J.
    Deshannay JamesSeptember 3, 2014
    Been here 25+ times
    I work here lol
  • Mini L.
    Mini LeeAugust 6, 2014
    Staff mostly sucks. They ask if you need help but continue on with their conversations with each other. I had several keys made and every single one didn't fit in the door or couldn't work the lock.
  • jim s.
    jim simpsonJuly 8, 2014
    great store to find home office stuff www.homedepot.com/Decor-Furniture-Home-Office/h_d1/N-bc7pZ5yc1v/h_d2/Navigation?langId=-1&storeId=10051&catalogId=10053&searchNav=true
  • Uranium T.
    Uranium TVJune 24, 2014
    If you don't know what you're looking for, don't go here expecting help. For every 6 people, only 1 person has a clue. If you do visit this store, ask for Raj. He's the only one that gives a sh*t!
  • Matthew L.
    Matthew La RosaJune 13, 2014
    Last place I want to be right now. I'm literally rotting here in line
  • Christina T.
    Christina TMay 6, 2014
    Rudeeeeeee & unfriendly people working here. 😠
  • Rebecca C.
    Rebecca CApril 13, 2014
    We are doing serious gardening. I love NYC in the spring!
  • Octane
    OctaneMarch 11, 2014
    Been here 5+ times
    There's free coffee on a table by the exit : )
  • Diablo
    DiabloJanuary 29, 2014
    Been here 10+ times
    Had friendly, helpful service today and the past few times I've been in here. Big difference from a few years ago.
  • Chris K.
    Chris KRNovember 25, 2013
    Worst customer service at any store. Employees have no idea where anything is located. They got upset that I was asking fir help.
  • krg.
    krg.September 14, 2013
    The Home Deep-NO!
  • Chelsea
    ChelseaAugust 7, 2013
    Been here 5+ times
    Oh man. Little sense of urgency. Be self-sufficient; getting assistance is like pulling teeth. Asked for an idle self-service station to be cleared so line could move -- rec'd some stellar side-eye.
  • Stephanie K.
    Stephanie KimberlyJuly 3, 2013
    This is the absolute worst Home Depot. They do not update the stock on the website with what is actually in the store.
  • Quint S.
    Quint StevensonJune 28, 2013
    Tons of flowers and plants!
  • Lisa Q.
    Lisa QJune 11, 2013
    The key cutting station looks DIY, but it's not; that's actually just because no one bothers to call anyone over to help you.
  • Ryan K.
    Ryan KJune 8, 2013
    Been here 5+ times
    if you can, go to any other Home Depot on the planet.
  • Noyan N.
    Noyan NebiogluJune 6, 2013
    Been here 5+ times
    The worst customer service
  • Ryan K.
    Ryan KApril 21, 2013
    Been here 5+ times
    Worst home Depot in the country.
  • Libby T.
    Libby TaylorMarch 4, 2013
    Been here 10+ times
    Store has really improved in past couple years. Fun place to be.
  • Shulem J.
    Shulem JeremiasFebruary 26, 2013
    Been here 5+ times
    Wesley in kitchen-design department is great
  • Jess M.
    Jess McCarterJanuary 29, 2013
    Being snacks and water so you can survive the really long lines.
  • Eric H.
    Eric HarrisDecember 30, 2012
    Been here 5+ times
    This store sucks.
  • Raine
    RaineDecember 3, 2012
    I found the one person here that actually does their job and goes the extra mile and its not a sales associate.
  • Lisa
    LisaAugust 31, 2012
    This should had been a Stop&Shop, worse home depot ever, never have sale items, what they do have are excuses awhole lot of them.. What a damn waste. How do I get the out my neighborhood..
  • Jacqui M.
    Jacqui MaherAugust 26, 2012
    FYI, the entrance is on Walworth Street.
  • Brandon M.
    Brandon McNeilApril 30, 2012
    Been here 10+ times
    It's not understaffed.. Most of them are hiding.
  • David G.
    David GermanApril 29, 2012
    Just bought two grills from their at a great price
  • Beaumont K.
    Beaumont KusilekApril 10, 2012
    You can't enter on sanford street...:(
  • Lindsey S.
    Lindsey SorgeMarch 18, 2012
    The servise is so much better now must have done a staff overhaul!
  • Cupcakes Carlynn
    Cupcakes CarlynnDecember 19, 2011
    Been here 5+ times
    They are way more friendly, helpful and attentive in the morning
  • Eleni C.
    Eleni CrushDecember 13, 2011
    the home depot where sadness goes to be sad (but does the job when you're in a pinch)
  • barbara s.
    barbara sedunDecember 6, 2011
    Free wifi!
  • Wesley V.
    Wesley VerhoeveDecember 3, 2011
    The bed side manner isn't great here. Big though.
  • Glenn H.
    Glenn HudsonNovember 17, 2011
    Been here 10+ times
    You can buy tools here...
  • S. D.
    S. DubingtonOctober 2, 2011
    Always get the help I need, one of my faves. But it IS a smaller one- so smaller staff and less selection.
  • morpheus
    morpheusAugust 6, 2011
    Customer service sucks at this store
  • Madelena
    MadelenaJuly 31, 2011
    Worst Home Depot ever. Poor layout, horrible service and messy shelves. Go to the ones in Manhattan or Queens - it's around the same driving/transit time anyway. Or Lowe's in Red Hook. Way better stor
  • Christina R.
    Christina RayJuly 25, 2011
    Gary in contractor services is your man.
  • 💕Linds💕
    💕Linds💕July 12, 2011
    David in paint is very knowledgable and super nice.
  • Jamal P.
    Jamal PorterJune 1, 2011
    Been here 5+ times
    They have Apple WIFI :O)
  • Jamal P.
    Jamal PorterJune 1, 2011
    Been here 5+ times
    There are never carts, Never!!
    Upvoted Jun 13
  • Paul L.
    Paul LauMay 17, 2011
    Been here 5+ times
    This place is prettty terrible. Read more
  • Lizeeek
    LizeeekMay 16, 2011
    Been here 5+ times
    I have a total love/hate relationship with this place. I need what they have but I hate this store.
    Upvoted Jun 13
  • Mike C.
    Mike CherepkoApril 29, 2011
    Been here 5+ times
    This is my least favorite store in the world. Everyone tries to run you over. I have a hatecrush on this place.
  • Dave M.
    Dave MajorFebruary 24, 2011
    Been here 5+ times
    Some employees here are incredibly friendly and helpful. But the other 80% are so angry, unhelpful, and spitefully bad at their jobs, I'll begin driving an extra 20 mins just to avoid this hell hole.
  • Kevin
    KevinDecember 4, 2010
    It's Nostrand Ave in Brooklyn. Not 5th and Madison. Big difference... Travel if it's that's serious!
  • the r.
    the rageOctober 14, 2010
    When you need to buy shit to make shit.
  • Daniel P.
    Daniel PAugust 7, 2010
    Been here 5+ times
    Customer service sucks
  • Diablo
    DiabloAugust 7, 2010
    Been here 10+ times
    Typical Home Depot, with a really unattentive, couldn't-care-less staff.
  • Jason L.
    Jason LewisMay 29, 2010
    Worst home depot ever! Filthy store. Staff was very unhelpful. One of the workers was actually stoned so bad I thought he was gonna fall over! Seriously! If you can, avoid this location.
  • Katrina C.
    Katrina CassMarch 21, 2010
    Don't try to use the self checkout. 9/10 it'll make you want to drive the nails you're trying to buy into your eye.
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