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Denihan Hotel Collection

The James Chicago

Hotel, Event Space, and Restaurant · Streeterville
55 E Ontario St (at N Rush St), Chicago, IL 60611, United States
Open (Show more)
  • Mon–Sun
    • 24 Hours
Credit Cards:
Yes (incl. American Express)

Upscale hotel with stylish quarters, plus a spa, 24-hour fitness center & renowned steakhouse.


Based on 146 votes

People like this place

  • What you need to know
    Ben C.
    "best thing about the James is that the toiletries"(6 Tips)
    The Feast
    "especially with David Burke headlining."(3 Tips)
    Fiona Q.
    "Comfortable beds with three firmness pillows & fresh white linens."(3 Tips)
    Elma K.
    "You must try the truffle fries.... Yummy"(3 Tips)
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  • Recent
  • Popular

76 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • toiletries
  • david burke
  • primehouse
  • comfy beds
  • spacious
  • truffle fries
  • steak
  • breakfast food
  • free bikes
  • hotel
  • free Wifi
  • projectors
  • homey
  • trendy
  • mojitos
  • bike rentals
  • donuts
  • organic food
  • fancy
  • omelettes
  • Laurea d.

    Queen suite is great

  • Bob S.

    Great hotel. Attached Primehouse restaurant outstanding. Being right around the corner from Eataly is a big plus.

    Bob St Claire · July 4
  • Billy M.

    Incredible service... and the softest beds west of La-La Land 😇

    Billy May · June 28
  • Justin W.

    My new favorite place to stay in Chicago.

    Justin Williams · December 21, 2014
  • Cindy G.

    Relaxing before dinner!

    Cindy Guajardo Kruse · August 27, 2014
  • Evan P.

    The concierge has free bikes available in the lobby. Great for a summer ride along lakeshore drive. You may need to reserve one ahead of time.

    Evan Pierri · August 10, 2014
  • Kat S.

    Can't rave enough about The James! Perfect location, amazing rooms, great staff. Will definitely be back!

    Kat S. · July 22, 2014
  • Ben C.

    The best thing about the James is that the toiletries are gluten-free, which is fantastic because people DEFINITELY EAT TOILETRIES.

    Ben Caro · July 14, 2014
  • David S.

    If you're having trouble with the doors, try putting downward pressure on the keycard as you pull it from the slot.

    David Smith · March 21, 2014
  • Stacey P.

    Love the organic toiletries!!

    Stacey Pennala · February 24, 2014
  • Cyndie T.

    Really comfy beds! :)

    Cyndie Teng · January 25, 2014
  • Mitchell S.

    We asked the concierge for a hip driver, since we were staying at a hip hotel. He told us to try Echo Limousine. He was Sooo right!

    Mitchell S · January 7, 2014
  • Giuseppe B.

    Absolutely not adequate to its category.

    Giuseppe Borrillo · September 7, 2013
  • Matt D.

    Easily the best bed in Chi-town

    Matt DeSiena · August 11, 2013
  • The Capital Grille

    In Chicago for business? Utilize The James' Audi car service for convenient travel to local meetings and events.

    The Capital Grille · August 7, 2013
  • Chelsea

    Great location, attentive service, free wifi, awesome toiletries, and clean spacious rooms. Cookies left in the room before bedtime an added bonus :)

    Chelsea · July 8, 2013
  • Greg S.

    If you're a light sleeper, request an interior room; you'll lose a bit in the view department but will appreciate the silence. Even late at night, it's loud on Ontario.

    Greg Smith · July 8, 2013
  • Jennifer K.

    Most boutique hotels have a hip lobby and boring rooms. This place does not. Great rooms, awesome beds, wonderful service, and fantastic toiletries. And, of course, perfect location.

    Jennifer Kling · July 6, 2013
  • Jess

    The gym is a. Amazing!! As someone who trains daily the gym really does have everything you need! Cables, weight plates and barbells, gym quality weight machines. Blown away.

    Jess · June 29, 2013
  • Rick V.

    The gym here rocks, best hotel gym I have ever been in. That said, if its nice out, go for a run up the Magnificent Mile instead past the Millennium Theater.

    Rick Valenzuela · April 27, 2013
  • Jonathan B.

    Room service for truffle fries is worth it and check out channel 42 if you have a moment :)

    Jonathan Bobrow · April 13, 2013
  • Chris B.

    2pm late checkout is pretty freakin awesome

    Chris Bier · March 17, 2013
  • Renee

    Classy/modern boutique hotel. Love!

    Renee · January 16, 2013
  • Shauna S.

    Just hanging out in the lobby is very interesting! All sorts come through it and they are all interesting too!

    Shauna Seresin · November 16, 2012
  • James W.

    Front desk staff is quite good looking.

    James Williams · October 23, 2012
  • Jillian L.

    The only place to stay in Chicago - everyone is so nice!

    Jillian L · September 10, 2012
  • Rahul C.

    Room 1422 is awesome. 2br with a tv projector

    Rahul Chopra · July 17, 2012
  • Nicole H.

    Complimentary wifi, 24 hour gym, 2 David Burke bars + a restaurant. A+ in my book!!

    Nicole Hering · July 9, 2012
  • Jarritt N.

    Upgrade to the apartment it's an amazing room. It only cost $32 when I did it online.

    Jarritt Negri · May 27, 2012
  • Mitchell W.

    GREAT hotel. Rooms are spacious, tons of amenities, staff is amazing-especially the concierge-Krista and Mina were amazing.

    Mitchell Wapner · March 31, 2012
  • Ebony S.

    Best customer service ever! They even gave us hugs when we departed. Love the James Hotel staff.

    Ebony Shanks · March 20, 2012
  • Bachelor10

    Go big with a two-bedroom 1,400-square-foot Penthouse Loft. You’ll be happy you have the space and the highest floor available. Read more

    Bachelor10 · February 15, 2012
  • Gregory G.

    Very traveler friendly. Check out at 2p. Keep your car at valet until 4p.

    Gregory Gilmore · February 12, 2012
  • Anthony C.

    Upon entering my room "Another Night" by Real McCoy was playing. I immediately took off all my clothes and fashioned a makeshift prayer circle from the minibar. Be sure to do the same.

    Anthony Ciolino · January 30, 2012
  • David W.

    Bring your own robe. They have robes in the room. But they're lonely. So your robe will cheer them up.

    David Weinstock · January 30, 2012
  • Fahad A.

    Hi, don't forget to tip your valet!

    Fahad Alam · November 19, 2011
  • Leyla A.

    The suite with the movie projector is awesome! I'm never leaving!

    Leyla Arsan · September 11, 2011
  • Kayla H.

    The James' staff really go above and beyond! The concierge staff worked with me to customize this snazzy setup as a bday surprise for my boyfriend - waiting in our room when we checked in!

    Kayla Hulen · July 29, 2011
  • Kayla H.

    I have stayed here twice and can't say enough about the wonderful customer service! It's a hip, upscale place to stay with plenty of personal touches. I cannot wait to go back!

    Kayla Hulen · July 29, 2011
  • Adam O.

    Use the cool soap with the middle cut out!

    Adam Oliveri · July 24, 2011
  • Carol H.

    Absolutely amazing!

    Carol Harris · July 13, 2011
  • Sal A.

    Windows are not double pane. Room is loud at night with street noise

    Sal Amadeo · June 24, 2011
  • Aaron S.

    very cool bar in the heart of Chi-town. Read more

    Aaron Strout · June 20, 2011
  • The Feast

    Can't go wrong with a hotel steakhouse, especially with David Burke headlining. Wildcard order: Kobe Corn Dogs. [Best in Chicago Hotel Dining] Read more

    The Feast · June 1, 2011
  • Danielle P.

    Congratulations to Mark W. on winning our Mayor of The James election in honor of Chicago's new mayor. Contact us @jameshotelchi to redeem your two-night stay!

    Danielle P. · May 20, 2011
  • ShoeHefner

    Love this hotel!

    ShoeHefner · May 4, 2011
  • Mark W.

    Staff here are amazingly helpful and friendly.

    Mark Wyrick · April 14, 2011
  • E F.

    Feels homey with a bath robe & welcome treat on your bed! Love the Kiehl's brand toiletries & easy outlets everywhere for charging up.

    E F · March 23, 2011
  • robert r.

    Had the fisherman platter for lunch. Yum, great for lent

    robert rizzuto · March 11, 2011
  • Elma K.

    You must try the truffle fries.... Yummy

    Elma Kurtovic · March 2, 2011

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