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Starwood Preferred Guest® (SPG)

The Park Lane Hotel

Mayfair, London
  • Nicolas H.
    "great French restaurant near the hotel in Shepherd market"(3 Tips)
    Brian T.
    "Closest Underground station is Green Park, its jus few blocks SW."(3 Tips)
    "... if you plan to visite Buckingham Palace and Churchill's bunker (that you should..."(2 Tips)
    Sug "Sean" W.
    "Great afternoon tea I'm a chef here"(6 Tips)
76 Tips and reviews
  • shepherds market
  • afternoon tea
  • buckingham palace
  • green park
  • mojitos
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  • Recent
  • Popular
  • Pascal G.
    Pascal GuignardJune 20
    Been here 25+ times
    The refurbishment is almost finished !
  • George K.
    The radiation levels from the Litvinienko murder have long since subsided. You can roam around with little fear. Once the redevelopment is over, it'll be once again a good hotel to hang out at.
    Downvoted Aug 16
  • Sylvain
    SylvainMarch 30
    Very well located in London, especially if you plan to visite Buckingham Palace and Churchill's bunker (that you should absolutely see).
  • BigMo S.
    Fantastic modern and fresh design for rooms
  • Nana
    NanaFebruary 2
    Suite upgrade was sweet ☺️
  • Pascal G.
    Pascal GuignardNovember 28, 2015
    Been here 25+ times
    Some of the renovation work starts to deliver results. .it's going to be a great hotel
  • Joey T.
    Joey TMay 19, 2015
    Rooms are a bit outdated, but the staff is wonderful and helpful.
  • Bijan Y.
    Bijan YoungFebruary 27, 2015
    Great location but to be avoided if you are expecting a five star accommodation, lounge or service. Needs a reboot of epic proportions. Beds are good. Noise and conditions aren't.
    Downvoted Aug 16
  • Oliver S.
    Oliver SchiffersJanuary 19, 2015
    Hmm. I like it somehow. But agree, for a Sheraton you would expect more. In the Bar, Breakfast etc
  • Manar A.
    Manar AlGhafisJanuary 4, 2015
    The afternoon tea
  • PJ S.
    PJ SantoroDecember 24, 2014
    The worst Sheraton I've stayed at. Avoid!
  • Vincent T.
    Vincent TanOctober 23, 2014
    Been here 5+ times
    The real front door is on the back Street... Not Piccadilly
  • Garrett L.
    Garrett LangleyOctober 3, 2014
    Wouldn't recommend the hotel. Can do better in London for similar prices I'm sure.
  • Venera G.
    Venera GashiAugust 4, 2014
    Best location, our suite is beautiful !!!
  • Tero
    TeroMay 25, 2014
    Renovations coming in September... desperately needed in the rooms, haven't experienced squeakier floors anywhere.
    Downvoted Aug 16
  • Rob W.
    Rob WingfieldApril 15, 2014
    Been here 100+ times
    Renovation due to start September 2014
  • Ana Rita A.
    Ana Rita AlmeidaApril 12, 2014
    Avoid room n515 is has a machine near and can't rest at nigth
  • Ricardo V.
    Ricardo V.April 10, 2014
    One of the most regal places to have brunch at.
  • Juan S.
    Juan SánchezFebruary 25, 2014
    Most uncomfortable bed ever. Bedsheets are incredibly thin. Rooms are outdated, smell bad. Comparable to a cheap motel. Avoid.
    Downvoted Aug 16
  • Jennifer A.
    Jennifer ArzonettiJanuary 13, 2014
    Avoid rooms ending in "22"...while executive rooms, the "view" is of the buildings next door. My room on first floor is very dark with a fire escape and a rooftop outside the windows. :(
  • Vibhor C.
    Vibhor ChhabraDecember 26, 2013
    Been here 5+ times
    Very convenient location!
  • Vibhor C.
    Vibhor ChhabraDecember 26, 2013
    Been here 5+ times
    The view from the park facing room #811 is amazing.
  • Monika L.
    Monika LischkeOctober 26, 2013
    Had an issue with my room - constant humming noise - had to talk to reception 4 times & the duty manager without any success. Service provided was really bad and cannot recommend this hotel to anyone
  • Sherryat25
    Sherryat25September 11, 2013
    Rooms could use some remodeling but amazing location!
  • Barrett S.
    Barrett SummerlinAugust 22, 2013
    Been here 5+ times
    The rooms are very small and very outdated. I would look to stay somewhere else next time.
  • Khaled
    KhaledAugust 19, 2013
    Been here 5+ times
    Excellent location
  • Qasim H.
    Qasim HussainAugust 13, 2013
    The main entrance is on brick street. Enter hotel from there if you have lots of luggage or baby stroller.
  • christopher d.
    christopher dalyJuly 9, 2013
    Been here 5+ times
    You want to avoid the rooms on the x19 & x21 lines. They straddle the service elevator & the noise annoyance is 24 /7. A shame too, because the x19 line is one of the best looking set of rooms here.
  • Karel J.
    Karel JanJune 26, 2013
    Expected more for 5 stars, but the Bed is great!
  • Jace C.
    Jace ColeJune 19, 2013
    This place is in need of some serious TLC.
  • Mitch R.
    Mitch RothenbergJune 6, 2013
    Great breakfast
  • Mitch R.
    Mitch RothenbergJune 6, 2013
    Rooms small, they gave us a queen size bed instead of two twins, bathroom sucks - but they did have power converters at the front desk we could borrow.
    Downvoted Aug 16
  • Manuel F.
    Manuel FelixApril 5, 2013
    Afternoon tea....
  • Manuel F.
    Manuel FelixApril 5, 2013
    Afternoon Tea.....
  • Ian G.
    Ian GandyApril 2, 2013
    Such a great location - either walk or by tube - fantastic attractions in all directions
  • Joe V.
    Joe VMarch 29, 2013
    Been here 5+ times
    Perfect location. But need a remodel. Platinum rooms come with breakfast and Internet for 3 devices. If u get 2 rooms on platinum only one room gets amenity. plan to pay more for the extra room.
  • Melis M.
    Melis MaxwellMarch 14, 2013
    Great linens for the bed great towels too but thats about it.. Needs an upgrade about everything that a sheraton room should have
  • Robert U.
    Robert UrschlerFebruary 20, 2013
    Been here 5+ times
    Rooms outdated, location is good but not deserved for the five stars. Our bathroom was hideous, like a time travel. Back to 1970 lol
  • wawa z.
    wawa zairiNovember 6, 2012
    Nices toilet
  • Marty O.
    Marty OKeefeOctober 8, 2012
    Been here 5+ times
    go to the bar and ask Pablo the bartender for an Old him make it..5+ minutes of pure perfection. Best bourbon drink on the planet. try it..u will love it.
  • Oliver B.
    Oliver BellAugust 19, 2012
    Been here 50+ times
    Great selection of pubs, cafes and restaurants at Shepherds Market - five mins walk into Mayfair from the hotel. Ask staff for directions.
  • Oliver B.
    Oliver BellAugust 19, 2012
    Been here 50+ times
    Closest Café Nero, walk up towards Piccadilly Circus, turn left on the road by Green Park station.
  • Oliver B.
    Oliver BellAugust 19, 2012
    Been here 50+ times
    I've used this hotel again and again. A great price given the location. Friendly staff too.
    Otel.comJuly 17, 2012
    The hotel's historic ballroom is the best place to celebrate important events.
  • Hasan I.
    Hasan IkbalMay 17, 2012
    Rooms smell very outdated Avoid at all costs
  • Aly F.
    Aly FayollatMay 6, 2012
    Terrific location, especially with Shepherds Market close by. Definitely try Prezzo around the corner - great Italian restaurant with FREE wifi!
  • Pascal G.
    Pascal GuignardApril 30, 2012
    Been here 25+ times
    Great location, but hotel needs a bit of a refurbish
  • Mark E.
    Mark EvansApril 8, 2012
    Tired and dated but does the job.
  • Andrea B.
    Andrea BossoFebruary 25, 2012
    Location very good. The room is classless.
  • Huri P.
    Huri PentegastFebruary 18, 2012
    The Concierge will only book chauffeur cars and and they cost the earth. Wonder how much commission they are making from this little number.
    Downvoted Aug 16
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