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Avoid rooms near the elevators. You can hear them going all night long if your room is nearby as they are old
Great location. Rooms are a bit outdated.
Such a great location - either walk or by tube - fantastic attractions in all directions
The hotel doesn't deserve 5 stars! Rooms are small, old, doors look like in 80s, crappy hotel! Everything is bad instead of lounge bar (good afternoon tea, nice atmosphere and great cocktails)
Great location, but hotel needs a bit of a refurbish
Great afternoon tea I'm a chef here
Once your here have a look at the ball room tell one of the staff to show you the ballroom, if the light are in it's amazing
If you work in marketing, you deserve a mojito!
Rooms smell very outdated Avoid at all costs
Great linens for the bed great towels too but thats about it.. Needs an upgrade about everything that a sheraton room should have
Rooms outdated, location is good but not deserved for the five stars. Our bathroom was hideous, like a time travel. Back to 1970 lol
Terrific location, especially with Shepherds Market close by. Definitely try Prezzo around the corner - great Italian restaurant with FREE wifi!
Tired and dated but does the job.
This is a "traditional" hotel & the decor is a bit outdated. I'm sure Americans like this hotel for it's "character" but I prefer a more contemporary hotel. I purchased on Priceline (got a good deal).
Classic London hotel in a great location... Oh yeah, the best Mojito!
fantastic location for seeing this great city
I am staying in a room with a view on Green Park. The views are gorgeous and the hotel is really steps away from Buckingham Palace and other key attractions. I feel like going out for a walk.
Had an issue with my room - constant humming noise - had to talk to reception 4 times & the duty manager without any success. Service provided was really bad and cannot recommend this hotel to anyone
The rooms are very small and very outdated. I would look to stay somewhere else next time.
This place is in need of some serious TLC.
Perfect location. But need a remodel. Platinum rooms come with breakfast and Internet for 3 devices. If u get 2 rooms on platinum only one room gets amenity. plan to pay more for the extra room.
Closest Café Nero, walk up towards Piccadilly Circus, turn left on the road by Green Park station.
If you want to go to the airport and save yourself over 50% the cost getting there. Avoid the concierge and porters and go straight out to the black cabs on the rank.
Elevator tip is true..after getting a non smoking room that smelled like smoke. I got moved to another room . Not loud enough to keep you awake but annoying if you're in the room
If it is quiet take a look at the art deco ballroom entrance
I feel like I went back to the 80's in thus hotel!
The lifts are old and dodgy and very unreliable. Crap gym. No speakerphone in the hotel room
The concierge just recommended a great French restaurant near the hotel in Shepherd market called le Boudin Blanc. I think i might go there for lunch.
Most uncomfortable bed ever. Bedsheets are incredibly thin. Rooms are outdated, smell bad. Comparable to a cheap motel. Avoid.
Avoid rooms ending in "22"...while executive rooms, the "view" is of the buildings next door. My room on first floor is very dark with a fire escape and a rooftop outside the windows. :(
Very convenient location!
The view from the park facing room #811 is amazing.
Rooms could use some remodeling but amazing location!
The main entrance is on brick street. Enter hotel from there if you have lots of luggage or baby stroller.
You want to avoid the rooms on the x19 & x21 lines. They straddle the service elevator & the noise annoyance is 24 /7. A shame too, because the x19 line is one of the best looking set of rooms here.
Expected more for 5 stars, but the Bed is great!
Rooms small, they gave us a queen size bed instead of two twins, bathroom sucks - but they did have power converters at the front desk we could borrow.
go to the bar and ask Pablo the bartender for an Old Fashion..watch him make it..5+ minutes of pure perfection. Best bourbon drink on the planet. try it..u will love it.
Great selection of pubs, cafes and restaurants at Shepherds Market - five mins walk into Mayfair from the hotel. Ask staff for directions.
I've used this hotel again and again. A great price given the location. Friendly staff too.
The hotel's historic ballroom is the best place to celebrate important events.
Location very good. The room is classless.
The Concierge will only book chauffeur cars and and they cost the earth. Wonder how much commission they are making from this little number.
Outdated and in need of renovation, but given the price and location it hardly matters.