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The Park Lane Hotel

Hotel · Mayfair
Piccadilly (at Brick St), London, Greater London, W1J 7BX, United Kingdom
Credit Cards:
Yes (incl. American Express & MasterCard)
Wi-Fi:
Paid

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6.2/10

Based on 118 votes

People have mixed feelings about this place

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  • What you need to know
    Nicolas H.
    "great French restaurant near the hotel in Shepherd market"(3 Tips)
    Otel.com
    "historic ballroom is the best place"(3 Tips)
    Brian T.
    "Closest Underground station is Green Park, its jus few blocks SW."(3 Tips)
    Sug "Sean" W.
    "Great afternoon tea I'm a chef here"(6 Tips)
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72 tips and reviews.

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  • shepherds market
  • afternoon tea
  • ballroom
  • green park
  • mojitos
  • wifi
  • breakfast food
  • café
  • bourbon
  • French food
  • Italian food
  • hotel
  • staff
  • concierge
  • park
  • boudin
  • easy access
  • garages
  • chefs
  • dinner
  • Nirnaya L.

    Suite upgrade was sweet ☺️

    Nirnaya Lohani · 1 week ago
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  • Pascal G.

    Some of the renovation work starts to deliver results. .it's going to be a great hotel

    Pascal Guignard · November 28, 2015
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  • Joey T.

    Rooms are a bit outdated, but the staff is wonderful and helpful.

    Joey T · May 19, 2015
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  • Bijan Y.

    Great location but to be avoided if you are expecting a five star accommodation, lounge or service. Needs a reboot of epic proportions. Beds are good. Noise and conditions aren't.

    Bijan Young · February 27, 2015
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  • Oliver S.

    Hmm. I like it somehow. But agree, for a Sheraton you would expect more. In the Bar, Breakfast etc

    Oliver Schiffers · January 19, 2015
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  • Mnar A.

    The afternoon tea

    Mnar AlGhafis · January 4, 2015
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  • PJ S.

    The worst Sheraton I've stayed at. Avoid!

    PJ Santoro · December 24, 2014
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  • Vincent T.

    The real front door is on the back Street... Not Piccadilly

    Vincent Tan · October 23, 2014
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  • Garrett L.

    Wouldn't recommend the hotel. Can do better in London for similar prices I'm sure.

    Garrett Langley · October 3, 2014
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  • Venera G.

    Best location, our suite is beautiful !!!

    Venera Gashi · August 4, 2014
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  • Tero

    Renovations coming in September... desperately needed in the rooms, haven't experienced squeakier floors anywhere.

    Tero · May 25, 2014
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  • Rob W.

    Renovation due to start September 2014

    Rob Wingfield · April 15, 2014
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  • Ana Rita A.

    Avoid room n515 is has a machine near and can't rest at nigth

    Ana Rita Almeida · April 12, 2014
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  • Ricardo V.

    One of the most regal places to have brunch at.

    Ricardo V. · April 10, 2014
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  • Juan S.

    Most uncomfortable bed ever. Bedsheets are incredibly thin. Rooms are outdated, smell bad. Comparable to a cheap motel. Avoid.

    Juan Sánchez · February 25, 2014
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  • Jennifer A.

    Avoid rooms ending in "22"...while executive rooms, the "view" is of the buildings next door. My room on first floor is very dark with a fire escape and a rooftop outside the windows. :(

    Jennifer Arzonetti · January 13, 2014
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  • Vibhor C.

    Very convenient location!

    Vibhor Chhabra · December 26, 2013
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  • Vibhor C.

    The view from the park facing room #811 is amazing.

    Vibhor Chhabra · December 26, 2013
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  • Monika L.

    Had an issue with my room - constant humming noise - had to talk to reception 4 times & the duty manager without any success. Service provided was really bad and cannot recommend this hotel to anyone

    Monika Lischke · October 26, 2013
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  • Sherryat25

    Rooms could use some remodeling but amazing location!

    Sherryat25 · September 11, 2013
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  • Barrett S.

    The rooms are very small and very outdated. I would look to stay somewhere else next time.

    Barrett Summerlin · August 22, 2013
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  • Khaled

    Excellent location

    Khaled · August 19, 2013
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  • Qasim H.

    The main entrance is on brick street. Enter hotel from there if you have lots of luggage or baby stroller.

    Qasim Hussain · August 13, 2013
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  • christopher d.

    You want to avoid the rooms on the x19 & x21 lines. They straddle the service elevator & the noise annoyance is 24 /7. A shame too, because the x19 line is one of the best looking set of rooms here.

    christopher daly · July 9, 2013
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  • Karel J.

    Expected more for 5 stars, but the Bed is great!

    Karel Jan · June 26, 2013
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  • Jace C.

    This place is in need of some serious TLC.

    Jace Cole · June 19, 2013
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  • Mitch R.

    Great breakfast

    Mitch Rothenberg · June 6, 2013
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  • Mitch R.

    Rooms small, they gave us a queen size bed instead of two twins, bathroom sucks - but they did have power converters at the front desk we could borrow.

    Mitch Rothenberg · June 6, 2013
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  • Manuel F.

    Afternoon tea....

    Manuel Felix · April 5, 2013
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  • Manuel F.

    Afternoon Tea.....

    Manuel Felix · April 5, 2013
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  • Ian G.

    Such a great location - either walk or by tube - fantastic attractions in all directions

    Ian Gandy · April 2, 2013
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  • Joe V.

    Perfect location. But need a remodel. Platinum rooms come with breakfast and Internet for 3 devices. If u get 2 rooms on platinum only one room gets amenity. plan to pay more for the extra room.

    Joe V · March 29, 2013
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  • Melis M.

    Great linens for the bed great towels too but thats about it.. Needs an upgrade about everything that a sheraton room should have

    Melis Maxwell · March 14, 2013
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  • Robert U.

    Rooms outdated, location is good but not deserved for the five stars. Our bathroom was hideous, like a time travel. Back to 1970 lol

    Robert Urschler · February 20, 2013
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  • wawa z.

    Nices toilet

    wawa zairi · November 6, 2012
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  • Marty O.

    go to the bar and ask Pablo the bartender for an Old Fashion..watch him make it..5+ minutes of pure perfection. Best bourbon drink on the planet. try it..u will love it.

    Marty OKeefe · October 8, 2012
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  • Oliver B.

    Great selection of pubs, cafes and restaurants at Shepherds Market - five mins walk into Mayfair from the hotel. Ask staff for directions.

    Oliver Bell · August 19, 2012
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  • Oliver B.

    Closest Café Nero, walk up towards Piccadilly Circus, turn left on the road by Green Park station.

    Oliver Bell · August 19, 2012
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  • Oliver B.

    I've used this hotel again and again. A great price given the location. Friendly staff too.

    Oliver Bell · August 19, 2012
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  • Otel.com

    The hotel's historic ballroom is the best place to celebrate important events.

    Otel.com · July 17, 2012
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  • Hasan I.

    Rooms smell very outdated Avoid at all costs

    Hasan Ikbal · May 17, 2012
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  • Aly F.

    Terrific location, especially with Shepherds Market close by. Definitely try Prezzo around the corner - great Italian restaurant with FREE wifi!

    Aly Fayollat · May 6, 2012
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  • Pascal G.

    Great location, but hotel needs a bit of a refurbish

    Pascal Guignard · April 30, 2012
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  • Mark E.

    Tired and dated but does the job.

    Mark Evans · April 8, 2012
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  • Andrea B.

    Location very good. The room is classless.

    Andrea Bosso · February 25, 2012
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  • Huri P.

    The Concierge will only book chauffeur cars and and they cost the earth. Wonder how much commission they are making from this little number.

    Huri Pentegast · February 18, 2012
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  • Huri P.

    If you want to go to the airport and save yourself over 50% the cost getting there. Avoid the concierge and porters and go straight out to the black cabs on the rank.

    Huri Pentegast · February 18, 2012
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  • Peter A.

    Elevator tip is true..after getting a non smoking room that smelled like smoke. I got moved to another room . Not loud enough to keep you awake but annoying if you're in the room

    Peter A · February 5, 2012
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  • Oliver B.

    Outdated and in need of renovation, but given the price and location it hardly matters.

    Oliver Bell · February 5, 2012
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  • john

    Some people forget the hotel has a garage nicely placed for easy access to shows and shipping

    john · January 20, 2012
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