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The Puteri Pacific Hotel

Hotel
Johor Bahru
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6.6/10
245
ratings
  • Delren D.
    "Best hotel in JB but worst when compared with KL or KK."(5 Tips)
    Nurhayyu Z.
    "Nice breakfast and clean room is just comfort me and my family."(9 Tips)
    Amy R.
    "great place to stay and the view"(5 Tips)
    Fadzily I.
    "Comfort, clean n good breakfast"(8 Tips)
114 Tips and reviews
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  • buffet
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  • Renee G.
    Renee GanSeptember 29, 2016
    If you have time, can try their Rebung Spa, the Malay style Urut is good
  • Kaykhoon K.
    Kaykhoon KhooAugust 26, 2016
    Extremely bad Wi-Fi, and extremely slow internet connection. The speed is even slower than my home's 1mb connection.
  • Badrol J.
    Badrol JaafarJuly 7, 2016
    Nice Hotel In Johor Bharu
  • Hanna
    HannaDecember 26, 2015
    I've had better service from hotels with 3 stars :/
  • Gibson L.
    Gibson LieDecember 8, 2015
    Great hotel as the stars they have. The breakfast was soo delicious but so crowded that some menus were empty too early and refill was taking all day.
  • Meezsarah S.
    Meezsarah ShahroonNovember 23, 2015
    having buffet high tea & dinner buffet. nice manager. nice food. nice environment
  • Airayaya .
    Airayaya 🌹July 23, 2015
    Walking distance to jb city square and jb sentral :)
  • Airayaya .
    Airayaya 🌹July 23, 2015
    Spacious, clean room 👍 legend said long ago there was an illegal worker died at upper level, if u r wondering y the elevator always display floor-12, even u r at 1st floor 👻
  • Mustafa A.
    Mustafa AbuJune 23, 2015
    Nice deco for ramadhan ....
  • zouffi c.
    zouffi cuteMay 31, 2015
    I like.. superb service. .
  • Noor D.
    Noor DasimaMay 2, 2015
    Very bad service, slow.
  • Suffian
    SuffianMay 2, 2015
    1st check in
  • Nathan C.
    Nathan CFebruary 6, 2015
    Get the best rates on Puteri Pacific via HotelQuickly App(Anroid/iOS). Min. 20-30% cheaper than Agoda, Booking etc. PLUS, Get further RM50 OFF by redeeming voucher code – NBHOR. Ignore HQINVITE code.
  • Ana U.
    Ana Umi NabilahDecember 27, 2014
    ESQ public
  • Ct Hour
    Ct HourDecember 11, 2014
    1st time in JB, this hotel make me frustrated
  • Dean
    DeanDecember 7, 2014
    Wifi sucks
  • Mohamad A.
    Mohamad ArqimNovember 15, 2014
    Best gler.huhu
  • eiyta
    eiytaNovember 7, 2014
    check out....
  • Fadzily I.
    Fadzily IbrahimAugust 22, 2014
    Comfort, clean n good breakfast
  • Hmy M.
    Hmy MyAugust 22, 2014
    Very conducive n clean room. Helpful staff.
  • Bubu B.
    Bubu Blup BlupJuly 20, 2014
    Reception plez focus la. Bilik utk sorang, Bkn 2! Beza rm30 tu!
  • Wan N.
    Wan NikMay 24, 2014
    Location is convenient. The hotel itself is clean but is in dire need of upgrading.
  • Jazmine
    JazmineApril 13, 2014
    I must say, this is a worst ever hotel I stayed before. Hair dryer was spoilt n they dont even have a portable one. Instead they expect me to change room at 11.53pm!
  • Jazmine
    JazmineApril 13, 2014
    Quite run down ady.. furniture, lightings, designs r very old. Its time to refurbish
  • HK Q.
    HK QuekDecember 23, 2013
    Rooms are old. A very run down hotel. Not recommended.
  • Mohammad Hadi R.
    Mohammad Hadi RahmatDecember 20, 2013
    Lif bau pandan....mmmm
  • Adrynawati A.
    Adrynawati AzaliDecember 12, 2013
    The reception and bell boy are very friendly
  • DALE
    DALEDecember 11, 2013
    This hotel need a complete over haul. The bed is 'dead'. The towel is over used. The water pot is not working....and most hotels have already thrown out the tube tv
  • Fara J.
    Fara JasminNovember 28, 2013
    Variety of food!!!!! Seriously came here by noon for their lunch. :)
  • Hirman Evo ®  ™.
    Hirman Evo ®  ™September 29, 2013
    Nice view and smell so good.
  • Running Freeman 5.
    Running Freeman 5.0September 2, 2013
    Nice,cozy and spacious room. Just a minor setback here and there. Very friendly staff,thumbs up
  • Illy I.
    Illy IllyanaAugust 18, 2013
    Please get your lifts fixed. This is a 5-star hotel!
  • Wall D.
    Wall DarizAugust 12, 2013
    Fun Pub layannn..
  • Riche P.
    Riche PracilianathaAugust 9, 2013
    Here something to start!! 5pc with only 2 staff working..still raya is it!!! 10 people in concierge and only 2 in receptions..come on you should do multitasking which all can help!!
  • yan s.
    yan shafieiJuly 27, 2013
    Requsted extra bed 3times in 6hours but they still not send to my room. Disappointed!
  • Nana K.
    Nana KikiJuly 4, 2013
    Been here 25+ times
    The food ar awesome..
  • Azrul S.
    Azrul SyafiqJune 18, 2013
    I think they need to change the old box tv to lcd!
  • Azrul S.
    Azrul SyafiqJune 14, 2013
    Not like a 5 star hotel! Mgt plzz do something..
  • Evonne
    EvonneJune 5, 2013
    Nice new room at executive floor marvelous
  • Zasryna S.
    Zasryna SamadApril 23, 2013
    Been here 5+ times
    The Mutiara room air condition not functioning, air a bit stuffy and hot! Solution fr their maintenance is using a ordinary old fashion fan? Brilliant for 5star hotel isnt it?
  • Raihan Apex M.
    Raihan Apex MohaidinMarch 29, 2013
    Dear beloved guest,during school holiday.. occupancy 100%: 29/3 till 31/3..
  • Rezal S.
    Rezal Samsul KamarMarch 23, 2013
    School holiday, Ready for Legoland tomorrow
  • Amy R.
    Amy RamliDecember 25, 2012
    If there's a problem with your room, the friendly staff will be happy to help you out :) it's a great place to stay and the view is amazing :D
  • Steven T.
    Steven TanDecember 8, 2012
    Ridiculously slow check in. 20mins n waiting
  • FaRa N.
    FaRa NaLyaaOctober 2, 2012
    Been here 5+ times
    TPPH is underconstruction..hope's getting better..
  • Deeyla R.
    Deeyla RuslySeptember 17, 2012
    Nice view of town!
  • AdiQ🎀AkmA
    AdiQ🎀AkmASeptember 13, 2012
    Thumbs up 5star.......!
  • Kamarul Arieffin
    Kamarul ArieffinAugust 14, 2012
    No improvements...
  • Ajeng L.
    Ajeng LarasatiJuly 21, 2012
    Been here 50+ times
    super cold!!!
  • Nurhayyu Z.
    Nurhayyu ZainalJuly 2, 2012
    Nice breakfast and clean room is just comfort me and my family.
  • Inez C.
    Inez ChewJune 10, 2012
    the rooms are quite old. Hotel service is great and location of the hotel is quite near to the shopping malls.
  • Azizi M.
    Azizi MohammadJune 3, 2012
    Excellent executive rooms.......personalised services ,private lounge & evening cocktails
  • Intan Z.
    Intan ZuriatyMay 8, 2012
    1st time : Lousy at reception. The services were so slow. The room is smelly. And the keycard holder were drop from it place..
  • Anis M.
    Anis MatMarch 31, 2012
    Bad food. Not worth paying RM48++ per pax
  • Matt N.
    Matt NibblerMarch 7, 2012
    Been here 5+ times
    Mmm.. 1st impression, Not as imagine. Old carpet, crt tv, no free internet, old bed. Good thing is u'll get courtesy call from receptnist.
  • Jaja C.
    Jaja ChintaMarch 5, 2012
    Out of office :)
  • Paul De Souza Z.
    Free enterance to Believers performance....
  • 'Abdul M.
    'Abdul Mo'izzFebruary 5, 2012
    Been here 5+ times
    D room is quaint n pristine.
  • Lwh Z.
    Lwh ZzlnFebruary 4, 2012
    An average hotel. Spacious and clean.
  • TeeareJ
    TeeareJJanuary 20, 2012
    Whatever managed by the JCorp team is crap, out dated, old fashioned. Hello! Moving forward not backward stupid
  • Alexander C.
    Alexander ChongJanuary 10, 2012
    This hotel is too OLD! Everything is just too old and not up to standard. Rather stay at other cheaper hotel with cheaper rate.
  • abe r.
    abe rossNovember 15, 2011
    Been here 5+ times
    sad. thy bed used to be good now... feel like sleeping on 3 stars mattress only .. sad.
  • ajami a.
    ajami ajamiNovember 13, 2011
    What i can say is..HORRIBLE customer service..at website check in time at 12..but at hotel check in at 3pm..i have to waste 3 hours jalan sana sini before checkin in..no COURTESY at all!!
  • Iezat I.
    Iezat IezatyNovember 11, 2011
    Get ready to go pasar!! Cr ayam pink
  • Mohd F.
    Mohd FaridzOctober 1, 2011
    Wifi should have inside the rooms
  • zumy z.
    zumy zulkiflyOctober 1, 2011
    Been here 5+ times
    My first time here. I love the warm environment. Room is ok. Service is good. But the most happening is, its located in the center of the town! Just walking distance to pasar karat, malls etc.
  • Fish F.
    Fish FazilSeptember 20, 2011
    Worst room service - had to repeat food name FOUR times, and 4 calls to get the order! Do they hv idiots handling the calls?!?
  • Jason O.
    Jason OSeptember 18, 2011
    There are probably other better 3/4 star hotels around.
  • Hidayah
    HidayahSeptember 17, 2011
    Nice breakfast buffet. Pool small but towels provided. Staff friendly. Nice stay.
  • Aby Azid A.
    Aby Azid Abu BakarSeptember 1, 2011
    Reasonable price..ample of rooms
  • Jaliah S.
    Jaliah SaadahAugust 29, 2011
    Housekeeper guy is so cute ;)
  • Shay S.
    Shay SyafiqAugust 22, 2011
    The service here is great. Received a warm welcome from the staffs here. You should try the rooms on Level 15 or Level 16. If possible, overlooking Singapore. It's a great view from here.
  • Delren D.
    Delren DouglasAugust 20, 2011
    Been here 50+ times
    Best hotel in JB but worst when compared with KL or KK. Service bad n getting worst every time I come. But no choice since this worst hotel happens to be best in JB. I can't imagine how the worst!
  • azim m.
    azim marcelloAugust 2, 2011
    the best hotel ever !
  • Aidah T.
    Aidah TJuly 27, 2011
    They dont equip rooms with irons. Need to request frm housekeeping, and must do so well in advance coz u may need to wait an hour!
  • Aishah T.
    Aishah TalibJuly 21, 2011
    The concierge is kinda handsome.
  • Sarah L.
    Sarah LiJuly 16, 2011
    Been here 50+ times
    But kai xuan foods really awesome!!
  • Huda Pink
    Huda PinkMay 4, 2011
    Been here 5+ times
    Am a reg cust,evry once a yr i'll come here. Stayed in deluxe room, room is nice,still d same in d past yrs,juz d minibar has been downgraded. Others r fine, breakfast awesome as always! 4 out of 5!
  • fiqah s.
    fiqah sallehMay 1, 2011
    Been here 5+ times
    Best hotel in JB. (Y)
  • Syidah S.
    Syidah SallehMay 1, 2011
    Awesomest hotel in JB ever! Other hotels are disappointing!
  • SkyLIM M.
    SkyLIM MCCMApril 21, 2011
    Inconvenient payment method for the parking..
  • amethyst n.
    having weekends with eryka
  • Zacx A.
    Zacx AzuraMarch 23, 2011
    The worst 5 stars' hotel ever in Msia I guess. Lots of renovation need to be done! So do the furnitures and service!! Not worth for money at all-Lah!!!
  • AdeqMie
    AdeqMieMarch 11, 2011
    Front desk staffs quite unproffesional. Not up to the level to be a frontliner.
  • ProtoType R.
    ProtoType RFebruary 12, 2011
    Ordinary hotel wif unmaintenance Furniture, China Brand TV, Damn Dusty n smelly towel will disallow u 2 take a shower!
  • Eros süß l.
    Eros süß lomboyJanuary 31, 2011
    Very Ambient Hotel, it welcome me with a Red Carpet :D
  • Hafeez A.
    Hafeez AminDecember 14, 2010
    Last time all the drinks in the mini bar were free. Not anymore. Only 2 mineral water bottles and 2 cans of orange soda drinks are FOC
  • James K.
    James KonDecember 11, 2010
    Been here 10+ times
    From Roslan to Forster (their GM), is all promises but no change in service!
  • James K.
    James KonDecember 11, 2010
    Been here 10+ times
    Lousiest 5 star hotel in Malaysia. Rude and unhelpful staff. Rooms are old but big. Staff : Sir, hotel is full! You can take your food and go over to sit at Paolo but is smoking! (Then walks off)
  • James K.
    James KonDecember 11, 2010
    Been here 10+ times
    Lousiest hotel in JB that promises better service each time but never happens. They checked guest into a room which is already occupied. 1 room shower is not working. Another air-cond is not working.
  • James K.
    James KonDecember 11, 2010
    Been here 10+ times
    This morning went down for breakfast and restaurant was full! Staff : apa nak buat? Seating capacity hanya 300!
  • James K.
    James KonDecember 11, 2010
    Been here 10+ times
    Checked in yesterday and shower not working! Technician came and see and say will come back but didn't at all!
  • James K.
    James KonDecember 11, 2010
    Been here 10+ times
    The entire team has a bad culture which has not been fixed for years even though there has been so many different GM been put in place. Guess it is the bottom line staff controlling the GM!
  • Tengku Ahmad Khir
    Tengku Ahmad KhirNovember 26, 2010
    great eating and great inviroment at Selasih Restaurant.
  • AZLINATUN M.
    AZLINATUN MOHD YUSOFNovember 13, 2010
    great eating place nearby..Singgah Selalu and Sedap Corner..
  • Name
    NameOctober 29, 2010
    Hello....
  • abe r.
    abe rossOctober 23, 2010
    Been here 5+ times
    last nite in Puteri ... no complains .. still clean and comfy
  • Azrin
    AzrinAugust 27, 2010
    Best hotel in JB! Very nice room. Clean and big. Nice view of Singapore as well.
  • Ridzuan A.
    Ridzuan Abd MalikAugust 2, 2010
    Kaixuan is a Chinese Restaurant. Nice food
  • K Hisham B.
    K Hisham BagindaJune 24, 2010
    Been here 5+ times
    Rating = Average.
  • Suhaimi
    SuhaimiAugust 30, 2014
    Bilik yg luas dan cantik..
  • Wana J.
    Wana Jay BeeAugust 21, 2014
    Sambutan hari raya Aidilfitri
  • mohd azmir h.
    mohd azmir husseinJune 6, 2014
    Been here 5+ times
    Akak waitress staff floor 16 rude, 'awak dr mana? nak kemana? guest ke? bilik nombor brp?'
  • Fikri N.
    Fikri NabilMay 31, 2014
    Minta pasword wifi tak dapat2 ..ade sesapa tahu pasword wifi? Nak buat kerjaaa
  • AAsyraf A.
    AAsyraf ArifinSeptember 11, 2013
    Ade lg hotel guna tb lagu ni deh
  • Suhaimi K.
    Suhaimi KasimJuly 26, 2013
    Untuk guest tingkat 7, sila tekan button atas utk turun. Button bawah rosak.
  • ina a.
    ina azharNovember 25, 2012
    Breakfast kat sini sedappppp
  • Alex P.
    Alex PhangOctober 18, 2012
    Heh ha heh ha..
  • Sya A.
    Sya AisyahJanuary 25, 2012
    malam-malam boleh jalan kaki ke Bazar Malam JB...banyak barang vantage
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