The Ritz-Carlton

The Ritz-Carlton, Cancun

Hotel, Resort, and Meeting Room
  • Chardee
    "Dinner at Fantino was amazing."(2 Tips)
    Saad A.
    "Nice hotel , yes it's little bit old but the best hotel in cancun."(2 Tips)
    "Highly recommending to stay at the Club Level"(2 Tips)
    Brittany S.
    "Amazing tequila, food, and fun in cancun"(3 Tips)
63 Tips and reviews
  • club level
  • tequila
  • breakfast food
  • wine
  • cocktails
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  • The Ritz-Carlton
    The Ritz-CarltonMay 24, 2016
    Explore the second largest coral reef in the world during a scuba-diving excursion and discover some of the 500 species of fish, mollusks and crustaceans that call this complex ecosystem home.
  • CNN
    CNNAugust 6, 2014
    The Ritz pulls off its trademark elegance by adding local touches like tequila and wine tastings, Mexican cooking classes in the Culinary Center and volunteer opportunities in Mayan communities. Read more
  • The Ritz-Carlton
    The Ritz-CarltonJuly 14, 2015
    As part of our Turtle Guardian Program, guests can be alerted if a turtle comes to shore so they can watch. Don't forget to ask the Concierge about our guidelines to make the most of this experience. Read more
  • Brad H.
    Brad HagerNovember 11, 2015
    VERY nice hotel right on the beach, beautiful pool. GREAT service, food, drinks and awesome rooms. If you want something more classy than most hotels in this area, I HIGHLY recommend it.
  • Burcin
    BurcinMay 25, 2013
    Highly recommending to stay at the Club Level (8th&9th floors).. 5 courses w/ drinks throughout the day, definety worth the money. Overall, very impressed w/ Ritz Carlton Cancun!
  • Matt Z.
    Matt ZelinskiAugust 12, 2014
    Been here 10+ times
    The service down by the beach is great!! Just pull the little blue flag on your lounge chair up so it can be seen and someone will be at your service in what seems like seconds!!
  • Lazar S.
    Lazar StojkovićFebruary 26
    Been here 5+ times
    The hotel definitely lived up to the expectations. Superb location right on the beach, exceptional service, and fantastic food.
  • Alan N.
    Alan NewtonNovember 4, 2013
    Been here 5+ times
    On the positive side, the f&b staff were exceptionally friendly and delivered excellent service. Breakfast provides a breadth of choice and sets you up for the day
  • Ross A.
    Ross AJuly 22, 2011
    Been here 25+ times
    Rent a beach villa (cabana) for the day ($125). The price for the service and the shade is worth it! Includes a fruit bowl, 2 water & corn chips with guacamole and salsa.
  • The Ritz-Carlton
    The Ritz-CarltonMay 18, 2015
    Our daily kids camp is a fun and safe way for our littlest guests to make some new friends as part of your family travel plans in Cancun.
  • Dan B.
    Dan BMay 25, 2014
    Been here 5+ times
    Try the Frozen margaritas! Delicious. Also ask for a little Ritz Carlton flag for the back of your lounger to signal when a refill is needed!
  • Victor C.
    Victor CornejoFebruary 14, 2012
    It is trurly appriciated to have come to a location where the profession of Hotelier lives on. The staff is the most impressive aspect of our stay this far. From the driver to the bellman all pros.
  • Alessandro D.
    Alessandro Di FeliceAugust 9, 2014
    The breakfast is awesome, decent price, the facilities are great. But the stuff is beyond nice. Wonderful experience. Thanks.
  • Shelli S.
    Shelli SilbermanSeptember 24, 2014
    The best hotel I ever stayed at.... The service was amazing... The place is gorgeous..The club level is fabulous..
  • Chardee
    ChardeeJune 27, 2014
    Been here 10+ times
    Dinner at Fantino was amazing. Service was impeccable and food was to die for. What a memorable evening!
  • Ann Michele L.
    Ann Michele LoganNovember 27, 2014
    Cosmos are great and so are the Kobe beef sliders. Enjoyed the bar on Thanksgiving Day watching Dallas Cowboys play Philadelphia.
  • Marielisa A.
    Marielisa ArguetaJuly 15, 2014
    Been here 5+ times
    Don't be fooled by the unassuming terrace cafe. The food is delicious and the service is beyond compare
  • Nicole N.
    Nicole NadelDecember 30, 2011
    Been here 5+ times
    Dinner at Fantino is a must! Also try and get the casitas one night - the private dining is outstanding!
  • Kristopher C.
    Kristopher ChavezJanuary 2, 2011
    Been here 10+ times
    The club concierge staff made every moment special. You MUST dine at Fantino at least once during your stay. Fantastic.
  • Sharon @.
    Sharon @305PirateApril 26, 2013
    Been here 10+ times
    Blown away by the service, attention to detail - and Club is amazing!!
  • Brian I.
    Brian IbarraAugust 28, 2015
    Holy balls this place is super fancy & rich! This where billionaires come to make fun of millionaires
  • Ruben G.
    Ruben GallardoDecember 16, 2015
    Amazing concierge service, we found great suggestions for things to do in Cancún in this website
  • Alan N.
    Alan NewtonNovember 4, 2013
    Been here 5+ times
    A little disappointed with internal communications - requests were not carried out and had to be repeatedly followed up. Plus the small things were repeatedly missed i.e. Complimentary newspaper etc
  • Daria S.
    Daria SidorovaJanuary 17, 2013
    Been here 25+ times
    The best hotel ever I've been to. Everything is really wonderful!
  • Ross A.
    Ross AJuly 16, 2011
    Been here 25+ times
    Try a Carreta during evening cocktails - tequila, lime juice & dark beer. Better than it sounds!
  • Brittany S.
    Brittany SimonJanuary 20, 2015
    Amazing tequila, food, and fun in cancun
  • Francisca S.
    Francisca SanJuly 19, 2012
    Outstanding services welcoming you every minute. Lovely time to stay here as always
  • Marko G.
    Marko GuevaraFebruary 26, 2011
    One of the greatest places to stay inn, ask for Beach Dinner... with fire torches and excellent menu!!!!
  • Darryl V.
    Darryl VarnerAugust 1, 2013
    Must stay on the club floor, the service is excellent
  • Mike K.
    Mike KassJanuary 7, 2014
    Been here 5+ times
    Beautiful hotel, warm and gracious service
  • Daria S.
    Daria SidorovaJanuary 17, 2013
    Been here 25+ times
    Everything and everyone make u smile and think that life is cool!)
  • Saad A.
    Saad AJanuary 30
    Nice hotel , yes it's little bit old but the best hotel in cancun.
  • Jordan C.
    Jordan CrookJanuary 3, 2015
    It's all about the little things. Delicious food.
  • Ross A.
    Ross AJuly 16, 2011
    Been here 25+ times
    Move up to the 8th floor & get Club Lounge access - totally worth it!
  • Andrew S.
    Andrew StephenAugust 13, 2011
    Been here 5+ times
    Do the tasting menu at Fantino. You won't be disappointed!
  • Dionne D.
    Dionne DavisJune 24, 2015
    Nestor was the best beach attendant!
  • Yulianna S.
    Yulianna ShevchenkoFebruary 13, 2016
    Super hotel
  • Karen Elizabeth E.
    It's ridiculously expensive but the service is amazing
  • Daria S.
    Daria SidorovaJanuary 17, 2013
    Been here 25+ times
    Really want to be back!
  • Tyler B.
    Tyler BrockMarch 11, 2015
    Out of all the places in this hell hole, this is nicest.
  • Ross A.
    Ross AJuly 16, 2011
    Been here 25+ times
    Hotel WiFi reaches the beach villas.
  • Tao T.
    Tao TaoSeptember 7, 2015
    Best hotel in cancun. Breakfast and drinks were outstanding
  • Jorge A.
    Jorge AlcocerOctober 21, 2012
    Been here 5+ times
    todo muy bien, el servicio del valet un poco mediocre pero todo lo demas muy bien, albercas calefactadas y playa muy agusto, cuartos amplios y comodos y en si todo el hotel muy bien ambientado...
  • Travel+Leisure México
    Travel+Leisure MéxicoJanuary 6, 2012
    Este Ritz-Carlton (único de la cadena en México) fue elegido por nuestros lectores como uno de Los 250 Mejores Hoteles del Mundo (edición ene-feb 2012). Read more
  • Evel V.
    Evel VzmOctober 2, 2015
    Hermoso hotel, es un estilo antiguo pero desde que entras respiras una tranquilidad inmensa y relajante
  • Jky B.
    Jky BApril 8, 2013
    Un increíble hotel. Las instalaciones y la atención son lo máximo.
  • alma_poa
    alma_poaJune 21, 2013
    Una experiencia inolvidable, realmente te sientes como en tu casa. El personal del executive floor & concierge es sensacional!
  • Matis Jewelry Factory C.
    Самый лучший отель Канкуна, сервис на самом высоком уровне
  • Dayana O.
    Dayana OliverosNovember 2, 2011
    Excelente la atención. Aunque estén full no dejan de ser atentos. Love it.
  • Carla B.
    Carla BasílioJanuary 19, 2015
    Hotel luxuosíssimo! Fomos por causa do restaurante (Fantino), mas nos encantamos pela estrutura e atendimento do lugar.
  • Coach Alejandro 3.
    Mejora tu técnica de Tennis, acércate al coach Alejandro Pascacio F. Cel. 998 212 8044
  • Abraham C.
    Abraham ChavezMarch 16, 2014
    No tiene internet gratuito, un hotel de lujo con servicios a medias
  • Juan C.
    Juan CostalSeptember 30, 2011
    Bien pinche caro. No rifa. Unos tacos y un motel con canales alegres mas chido
  • Rouge F.
    Rouge FracheyFebruary 26, 2012
    Un poco cansado el hotel, a comparación con el de SoBe
  • Matis Jewelry Factory C.
    Самый лучший!
  • Gaby B.
    Gaby BelioJanuary 18, 2015
    Been here 100+ times
  • Benjamin G.
    Benjamin GilDecember 20, 2014
    Iniciando las vacaciones
  • Poncho L.
    Poncho LoeraJune 26, 2010
    Been here 25+ times
    Cuidado cada mojito cuesta 200 pesos si te descuidas te puede llegar un cuenton loco.
  • Miguel M.
    Miguel MedinaJanuary 27, 2015
    Otro rollo en hotelería
  • Poncho L.
    Poncho LoeraJune 30, 2010
    Been here 25+ times
    Cuidado con todos los cargos extras porque si te descuidas te super atoran con lo que pueda.
  • Jesus M.
    Jesus ManriqueJanuary 19, 2012
    En junta con el jefe
  • Felipe G.
    Felipe GonzalezNovember 7, 2014
    Que hotelazo
  • Poncho L.
    Poncho LoeraJune 30, 2010
    Been here 25+ times
    Cuidado con los cargos extras ya que si te descuidas "te la super dejan caer"
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