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The Ritz-Carlton

The Ritz-Carlton, Cleveland

Downtown Cleveland, Cleveland
  • Amanda D.
    "Check out rocktails, Eminem Chocolate Martini,"(2 Tips)
    Bruce D.
    "$6 for cocktails and outstanding apps."(3 Tips)
    "Excellent service."(2 Tips)
    Lindsey A.
    "Go to the Club Room."(2 Tips)
27 Tips and reviews
  • rocktail
  • good service
  • chocolate martinis
  • breakfast food
  • fancy
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  • Recent
  • Popular
  • Chris V.
    Everything was outstanding, as usual, however my only pain point was a Service Fee of 23% added to the bill. When I asked the waitress if that was the gratuity she said it wasn't.
  • The Ritz-Carlton
    The Ritz-CarltonNovember 10, 2016
    The hotel is tied architecturally to Terminal Tower. When it was completed in the 1930s, this 52-story tower was the second tallest building in the world.
  • The Ritz-Carlton
    The Ritz-CarltonSeptember 14, 2016
    If you have an electric car, ask about the hotel’s new EV charging station.
  • The Ritz-Carlton
    The Ritz-CarltonAugust 29, 2016
    Did you know that you can stream movie and other online services to which you belong directly onto your in-room TV? This is a new offering here at the hotel.
  • The Ritz-Carlton
    The Ritz-CarltonAugust 9, 2016
    The hotel’s Farmers Market Menu in Muse changes monthly, highlighting a single seasonal ingredient across the menu. A favorite so far? Strawberry-jalapeño-glazed mahi, in the heart of berry season.
  • The Ritz-Carlton
    The Ritz-CarltonFebruary 16, 2016
    Did you know the hotel provides indoor access not only to Tower City Center but also to the Arena & Courthouse? If you’re attending a sports event or convention, this is a weatherproof way to stroll.
  • The Ritz-Carlton
    The Ritz-CarltonJanuary 11, 2016
    You can see Lake Erie from here. One of the Great Lakes, it is the world's 13th largest lake. Ontario, Canada is on its northern shore. Its main outflow goes to the Niagara River, near Niagara Falls.
  • The Ritz-Carlton
    The Ritz-CarltonOctober 16, 2015
    Ask the concierge about having a look at the beautiful Silver Grille, where the hotel presents Art Deco weddings. The interior is a tribute to one of the finest design eras of American architecture.
  • Culinary Workers Union Local 226
    CLEVELAND: Tacky hipster hotel= Ritz-Carlton? Before you travel to a Ritz partner resort, check out reviews from Ritz customers. Read more
  • Zack R.
    Zack RockSeptember 2, 2013
    Seriously, this place rocks! Daughter came into the lobby crying and the staff brought her a doll to cheer her up! Definitely made her day!
  • Vaseem
    VaseemJune 8, 2013
    Excellent service. Always stayed at the Marriott before, but booked at the Ritz this time. Corporate rates at both places were similar. But the Ritz is the Ritz! The Club Room was fantastic.
  • Brandon B.
    Brandon BrennanJanuary 15, 2013
    Lee at check in (works night's) is fantastic!
  • Adria
    AdriaMay 7, 2012
    Nice hotel but service is hit or miss. Right next to the Hard Rock and the casino (soon to open).
  • Rowena Y.
    Rowena YeagerApril 14, 2012
    Rock & Roll Induction Ceremony
  • Joshua S.
    Joshua SurkoskyMarch 31, 2012
    Pants required before 5:15 pm.
  • Amanda D.
    Amanda DeSapriMarch 4, 2012
    Check out rocktails, Eminem Chocolate Martini,
  • Danielle C.
    Danielle CoxFebruary 12, 2012
    Great service!!
  • Michael B.
    Michael BarrettDecember 19, 2011
    Emily on the Club Floor is awesome!
  • William M.
    William MitchellDecember 11, 2011
    Been here 10+ times
    Cool place to stay...good service and great times engaged here last time I was here.
  • Theodore K.
    Theodore KimDecember 1, 2011
    Fancy and luxurious per usual. And the hotel's location is centrally located. Alas, I get guilt pangs staying here given the state of the Rust Belt.
  • Lindsey A.
    Lindsey AlexanderSeptember 4, 2011
    Awesome service. Beautiful decor. Go to the Club Room.
  • Emily I.
    Emily InghamMay 26, 2011
    Comfiest bathrobes ever. Totally worth the $300.
  • Jim B.
    Jim BarrApril 6, 2011
    try the wine
  • Bruce D.
    Bruce DouglasFebruary 15, 2011
    6-on-6 Happy Hour during the week. $6 for cocktails and outstanding apps.
  • Stephanie S.
    Stephanie SimonDecember 27, 2010
    Try a Kryptonite martini in the 'rocktail lounge.'
  • Zack M.
    Zack MNovember 30, 2010
    The fitness room is tiny. Better get here early to workout.
  • Sedra T.
    Sedra TaylorNovember 6, 2010
    The Breakfast Here Is Great...Best Service Ever!!
131 Photos

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